Focused on knowing their products, and providing TRUE customer service. I will walk in with a list and, they do my shopping for me. Wonderful people to work with! All the time!!
Always friendly good variety that meets my needs
I really liked this hardware store, went in and out the sales associate helped me find what I needed and it was a great product at a very reasonable price. I will go back here.
When I go there I get great service
I like this place. A bit on the spendy side, but the staff is always polite, store always clean and set up in a way that makes finding most things relatively easy. Would definitely recommend!
They got best prices in town
Needed a key made that was not an easy key to copy they made one that worked thanks for going above and beyond
Ways has the remedy for the fix-it issues. Great prices.
VERY RUDE CUSTOMER SERVICE. It was my fault because I called the wrong number, but the lady was rude & spiteful. She hung up on me in the middle of a question. No “sorry, wrong number” or “I wish I could help you” just a bunch of attitude & sass. I hope she treats her customers better in person because she left a very distasteful impression!
Nice store friendly staff.
What a great place! They carry the Roughneck totes!!!!🥰🥰
Great place to get everything you need for your projects. Nice and friendly staff.
Staff is friendly and helpful. If Walmart doesnt have it they do.
Helpful employees. Joined there club. Have been there many times. They always have what I need or will try to order it for me if they dont have it. Prices could be a bit cheaper.
Great and friendly service for all home and hardware needs!
Always love going in. Staff are friendly.
I was living in my camper last winter and when it got into the negative digits Scott Stockdill came to my rescue. I had a lot of questions regarding heated hoses, heat tape, insulation, ect... I know camper questions probably arent the normal at a hardware store however, Scott helped solve all of my problems. Thank you Havre Hardware and especially to Scott, because of you my camper didnt freeze up!
Went in to look at furniture for the trailers that we are moving in to and asked where the furniture was and they said we are not doing furniture any more, then take down all signs that say you sell furniture
Friendly, customer service with accurate recommendations.
Heplful, Knowledgeable staff and positive atmosphere.
Awesome place great staff and hard to find items and tools
My elderly mother and aunt were there to buy purchase a bed, yesterday. We have previously had good service over the years with purchases from small items to large ticket items like water heaters and furniture. But the staff was rude and not at all helpful to them. If i were with them i would have made them leave and take their money someplace else. They have lost my business.
Have almost everything and very helpful.
They always have great customer service!!
Very helpful. If they dont have it they point you in the right direction.
Good store
Helpful and knowledgeable staff. Nice local hardware store.
Without a doubt, one of the worst customer service experiences I have experienced.The store manager could have cared less about responding to my concerns in a timely fashion. He got his money from my transaction and I still have not received my refund from a UPS mishap even though its been over 3 months.The money owed me was credited to the Havre Hardware account by a third party in mid July and he has sat on it ever since, denying he ever had gotten it and placing the burden of proof on me.I live on the east coast and have called him at least 8 times since July trying to get my money back and the same old answer: I havent received the money yet from the 3rd party when in reality he had been sitting on it since mid July.Wouldnt you think a good manager would try to get to the bottom of it and satisfy his customer? Either he was trying to put me off long enough so that I would forget about my refund or he was grossly incompetent.
Friendly, helpful, knowledgeable staff. Will definitely be back!
Very helpful and friendly staff
They have everything and the staff os super helpful.
This is the place to find what you need when Walmart does not have it and you want your money to stay in town. I do not shop at Walmart much, so I just head here.You keep buying that bs from Walmart and places like this will be gone. Someone is always quick to offer to help you and that is worth a lot
Scott is a wealth of knowledge. Great resource.
Always helpful and friendly.
Friendly staff, find a lot of things you need in general.
Dont come here enough sooo
Its all about the service and Scott gets it done Everytime
Good store to shop courteous service.
Home town, friendly, and knowledgeable staff.
Very helpful staff great enviroment
I LIKE THIS PLACENICE PEOPLEHAS THINGS YOU NEEDI ALSO GIVE THE PLACE A 1 VERY HIGH PRICEDNEEDS TO PUT THEIR PRICES DOWN
Very helpful.
Nice people
This is a real hardware store that has the product to get the home repaired.
Really easy going people, lots of miscellaneous items, and they are open on Sunday. Its a big deal.
Always helpful
Customer service is either pushy to make a sale or non existent and they have high prices on most of what I have needed.
If youre ever wondering where you get that random item you need, I would bet money that its available here!
A little spende, but friendly folks.
Great customer service
Quick easy shopping
They have what I need when I need it
Price of discounted items
Friendly people
Friendly Staff!
Friendly staff