They have fashionable shoes that are pretty healthy for your feet. I am always tempted to stop there. They also have a measurement system for orthotics. I have tons of shoes ranging from 4 spiked heals to you name it and buy all over the world. I tend to more the fashionable side but it is nice to have some comfort in this. They have quite a few brands that women love. Daria is always so kind and so is her staff. If you want a boutique experience. This is one of them in the Coeur DAlene area.
Very nice shoes. Sales associate was very nice and knowledgeable. The Vionic label really feels good on my feet!
I love fabulous shoes, and the only thing better is COMFORTABLE and quality shoes! This treasure of a store has a wide variety of styles, and I am consistently wearing something that I bought here, year-round. The value and prices are fair, and the customer service exceptional!
My recent experience with Once Upon A Shoe was extremely disheartening. I brought in a pair of boots that I received as a Christmas gift from my fiancé. My goal was to exchange them for the color I wanted and purchase an additional pair of shoes while I was there. When he purchased the boots for me in late December, he told the lady the exact same thing...that I’d most likely be exchanging them for the color I had my heart set on. She assured him that wouldn’t be a problem. To my surprise, and his, there is a two week return/exchange policy. This was not disclosed to him at the time of purchase. In addition, she refused to exchange them because I didn’t have the original box. He wrapped them with other items and placed them in a gift bag. He was not told to keep the box since she knew I’d be exchanging them. I had the gift receipt, but none of that mattered to her. These boots were close to $200! Her suggestion was for me to sell them on Craig’s List, as opposed to making it right for a customer. I would’ve paid for a restocking fee, since I no longer had the box they came in and only the gift receipt. When I offered that option to her, she still refused to come up with a solution. A brand new pair of Taos boots, never worn, gift receipt, previous customer, and she would not work with me. I waited all day, hoping I’d hear from her for a solution that would work for both the business and for me (the customer)...but nothing. Thoroughly disappointed.
Had a great shopping experience. Will be back 😉
If your looking for a quality shoe with comfort this is such a great place to go! I’m so excited to have such a great assortment in my area finally!
Daria is such a sweetheart, and her shoes are not only fabulous, but comfy too! Love love love.
Excellent variety of quality footwear. Knowledgeable service
Shoes are adorable and the staff is very helpful!
Great customer service and shoes! Love this store!!!
Nice selection of shoes and great customer service 👍
So helpful