I bought a fantastic Jeep Grand Cherokee in excellent condition from S&R Motors.Chris in sales is excellent, knowledgeable and has a great sense of humor! No pressure and a painless sales experience.Jerry the owner, went out of his way to help with logistics (allowing my rental car to remain in the garage while I drove my Jeep home; Jerry then picked me up a BART the next day so I could collect my rental car). Jerry is a great guy!Carlos in Finance knows his stuff. He quickly got me through all the paperwork with grace and style. He even helped with follow up registration customer service.I would recommend S&R as a trustworthy operation. White glove treatment! Thank you guys!
If I could give more than 5 Stars, I would. Everyone was friendly and knowledgeable on the ins and outs of the car buying experience. This isnt my first rodeo when it comes to buying a car and they were up front and made it hassle free unlike some other places I have been to in the past. If youre considering purchasing a car any time soon, you should definitely visit S&R Motors. Good prices and they put your mind at ease.
I would not shop here if you are a first time buyer. They advertise that they are first time buyer friendly but I felt the exact opposite from Jerry.I called ahead of time to make sure the vehicle I was looking for was still available and he said it was. I asked if I could do a test drive and he said that would be fine. I drove 1.5 hours away to this dealership and Jerry gave me the keys to check out the vehicle. All seemed well until I asked if I could test drive the vehicle. He then began asking me about finances, how much down payment I would put and monthly income I made. He then asked if I was a first time buyer. I felt uneasy because I wanted to test drive to see if I’d like how it ran before I began talking about finances so I told him this and I would be going through my credit union for financing. Jerry then said the price was nonnegotiable and that he couldn’t let me test drive for liable reasons. He wanted me to finance everything first before I got to test drive. He then told me the price of the vehicle and that most first time buyers don’t spend more than $15,000 on a vehicle. The vehicle I wanted to purchase would be $26,000~ after taxes. This where I just left because I felt discriminated for being younger. I’ve saved 3 years from the military to be able to put a bigger down payment of vehicle but I never disclosed this to Jerry because of how strong he came on. As I was leaving, I saw a female older customer test driving one of their vehicles. This of course led me to believe that my speculations of being discriminated were true. Wasted 3 hours driving and my time for this experience.
Chris was great! I will refer friends to him wherever possible. Very professional and enjoyed his company.
Byron and Jerry were great people to deal with. They were totally honest and responsive to all my inquiries. Dealing with SR was one of the best car transaction that I have ever had.
I was purchasing a car at, SR moters. I found a great deal. The staff were helpful and friendly.I was fully satisfied whit my purchase.
I recently purchased a 2015 X5 from S&R and I couldn’t be more happy with the outcome. This review is solely based on the customer service I received from the entire S&R team. After visiting several other dealers who weren’t willing to help or even negotiate with a female buyer I’m happy I stopped.From Carlos, Joaquin, Tom and Jerry they went far and beyond to get me exactly what I wanted.
Had an amazing experience while car shopping. Carlos was who I dealt with and he went above and beyond even after having some issues with the warranty company. Jerry is an amazing guy who has helped me a lot with some issues. Great place to go for a car and know they will have your back.
They very nice and help you get what you want.I will refer people to them if i here anyone say they need a car
I got my car there last week. I am so happy with my purchase and the staff answered promptly all of my questions. The service was great! Highly recommended
Just purchased a car from these guys. Visited three times to do some research. Big range of mid-size SUVs and family cars. The sales people were very helpful and not pushy at all. Got exactly what I wanted, and everyone was very good to work with. I highly recommend them. They were upfront about the car, including history.
Very friendly atmosphere very nice place to buy a vehicle
Just bought a vehicle from them and I had a great experience. They were very helpful and you could tell they put customers first to make sure you get the best deal possible, I’m so happy with my purchase. Thanks a bunch guys! Will definitely recommend to friends and family.
Dishonest people, very deceiving, stay away from this place .
I definitely will recommend S&R Motors to all of my friends! The service was amazing! The people at this dealership are caring, competent and so friendly. Elias Lopez helped us pick out our car. He is knowledgeable and was able to answer all our questions. Not pushy at all. I like the fact that this is a family owned and run business by people who are honest and caring. Bobby and Nicole were great to work with. Next time we need another car I will make the hour drive to this dealership! It was so worth it!
I had an overall nice experience. I had an issue with the vehicle, and an issue with the contract. I brought both of the issues up, and they were taken care of. They were busy but they made sure I was comfortable while I waited for the customers ahead of me.
These AWESOME people have gone above and beyond for us! They are a family owned and run dealership and they truly make you feel like family! If I could give them 1000 stars I would! They are that great!
Do not make any business with this dealership.. especially if your credit isnt good. They wont help at all and will find the littlest detail to screw you over. Was saving a whole month with a solid down they had given and the day before i was getting it they raise 2,000 more for downpayment. Ridiculous
Not the most honest people I’ve dealt with. I would definitely not recommend people shopping with them but if you do my advice to you is, make sure that you read and understand all the fees on your bill. Good luck.
I got a great deal and above all, great customer service was provided. Bobby and Andy helped me with my trade-in and pay-off. Got me a great loan, very happy with the car. Just got my reg in mail today. Thank you S&R Motors! I highly recommend these guys.
No los recomiendo este dealers venden carros arunidados del motor no dan garantía y no c asen responsables ) I do not recommend this car dealership I got a car and the car has problems with the engine and they gave me no warranty at all
I would not recommend to a first time buyer. I am so embarrassed I did not bring help with the contracts. Instead I signed each piece separately without seeing how it was being calculated for the total. Because I was told outright by the financer the agreed price would include all extra fees, I honestly thought the Theft Deterrent Tracker I signed for (which was not explained at all) was already installed and included in the original cost. It was an EXTRA $895. The same can be said for the Debt Cancellation Agreement. I am bad at mental math and felt foolish asking questions- never again. The salesman was very nice. But they saw a big opportunity, and while I was extremely naive, I feel they were dishonest.
Good service
Good customer service. They are all nice people and they take care of you. Looking forward to doing business with them again the future
Nice people but typical used car sales. They play the shell game. Add money to the advertised price. Promise to repair/replace issues with the used cars then don’t follow through. I got a 4 year truck from them, had a flat onlyto find the tools to change the tire are missing!If only they were honest people that actually ensured the vehicles they sell are in good working order and equipped with the basic emergency tools I could have gave them more stars. But, sadly, they aren’t “those” people.
Ray assisted me when I test drove my car, he wasnt pushy with the sale, but rather took the time to talk about the car and listened for noises as I drove. It wasnt about my money, he made sure I was a satisfied customer. Nicole was great with the paperwork and explaining all that I signed and initialed. Jerry and Ace were both very professional with my questions and concerns alo but the way. Great company that cares about the vehicles that they sell and care about your satisfaction. Check them out!!!
Was looking for Yukon XL Danali all over bay area, so glad I found S&R motors, from the minute I walked in I felt like family, by the way it is a family business. Father, son, daughter and other great staff members.The showroom was amazing and clean, my Yukon was looking so sweet on the floor. While you wait to seal the deal enjoy TV, and snacks, beverage. Say hi to bubba tell them Tony sent you.
They are very sweet people with great deals and also professional in their positions, Nicole helped very good with my deal and insurance...
Nice cars here. Owner is a nice guy!
I was referred to S&R Motors by a friend, was looking for a car for my son, bought a Hyundai Sonata, great service, great prices, and clean cars, The staff was great, finance guy helped me with my loan greatly. I do recommend S&R Motors to anyone thats looking for a hassle-free car buying experience.
The 2009 Toyota Corolla has an electrical issue believed to be the positive wire from the battery to the fuse box. After 12 days with my Toy-Dealer, they thought it was the fuse box. With the part at about $47., the total amount including labor was about $567. S&R Motors got on their case, and had the car released to me without replacing the fuse box nor paying $500plus in labor. S&R Motors gave it to their affiliated Master mechanics/technicians and without replacing the fuse box, only added a stronger wire from the battery to the fuse box reinforcing the original factory one, paying nothing out the door. This beautiful car has been running fine ever since and my son is loving it. I drive 4 Toyotas and will stay TOYOTA!This is the kind of commitment I look for from people I do business with. A family run dealership that is committed to taking care of its customers, I have found new friends in Ray, Nicole and my man Bobby. Great customer service, they receive an Excellence in Customer Satisfaction from me and my family! The Petaias of South San Francisco.
Normally I would give 3.5 stars but I cant do it here. So I gave 4 on Yelp 3 on Google.I bought a Hyundai Sonata from here. The price wasnt the best. There were problems about steering and stuff. They tried to take care of it and some of them were fixed and some of them not.Pros about SR is they are responsive and try to help.Cons You should check everything carefully yourself.
Very friendly customer service, made everything as quick and easy as possible for me and did their best to ensure I left satisfied! Very happy overall with my purchase and I would recommend S&R Motors to anyone who wants to buy nice cars at great prices!
Fair price. Excellent service. Highly recommended.
Nicole is very nice and all the staff are friendly.This is a family business. They have reasonable priced qualified motors, I will highly recommend.
I got the car I liked and for a good price, didnt even think twice and bought it right away. Excellent customer service by the family owners, Ray, Bobbi and Nicole.
Very nice cars excellent people...thank u Armando n Nicole(super nice n helpful...)
This place is the definition of SCUMBAGSThere should be negative stars to pick from.This place is a WASTE of time, such a big deal to make a sale,SMH,The vehicle even showed signs of recent bodywork (front-end ) @ overpriced and required a huge downpaymentThis place does NOT work with latinos they are racist and rude. Will never recommend.
Excellent service and very courteous.Found perfect car I read looking for.
Very friendly and helpful services
Went in eager to test drive a vehicle I called in about, and it was all bad. Jerry (Sales Manager), right off the bat, started badgering about financial aspects of the deal, then he damn near denied me the test drive I had already previously scheduled. After he reluctantly agreed, I got in the car and it wouldnt even start! Huge waste of time
Excellent customer service! I love my car! Thank you S&R motors!!!!
Great Experience all around! Thank you!
Friendly staff and a great selection of cars.
Customer service
No customer service at all! No one helped us.
Great staff.
Reputable place
Good
Excellent attention to people, Armando and other super good staff ..
They sell cars with damaged batteries and dont give another