Well stocked. Reasonable waiting times from purchase lines to completing purchase. Sufficient staff assistance. Excellent fast food take outs. And enough self service spots to offer a reasonable alternative to staffed checkout lines. Efficient pharmacy. Overall a good shopping experience.
Awful awful awful customer service, messy store, and constant broken self check out machines. Got yelled at tonight by the old white woman with grey hair who was working the self check out area. She yelled at me and called me rude for raising my voice so she could hear me over my mask and then she turns around and starts (very obviously) badmouthing me to her coworker. When I tried to call later to get her name to report her to corporate, no one ever answers. So done with this location, its one bad experience after the other.
A courtesy call would have been appreciated to let me know that the job I applied for was no longer available. I wasted my gas and time driving over here for an interview only to be told that the position was no longer available. The manager tried giving me deli which is not what I applied for. Very unprofessional and horrible staff that dont show courtesy for peoples time. This tells me that the staff are not organized or reliable with their words.
Come here all the time for Starbuck and flowers love the workers especially beth
Always have fresh Meat and Produce. Friendly Staff.
Like the name says.. Safe way..
This is one of the top-ranked Safeway stores in Hayward is a very well maintained and well kept store. its nice and its clean but what really gets me is the people who collect the carts on the parking lot just a WONDERFUL young man and he worked the 6pm shift, when you are done shopping he speaks to you he make sure that everything is well he takes your cart he tells you to have a good day hes so curious and friendly, you can appreciate spending your money there....I appreciate it...
I go here every couple of weeks, the weekend traffic can be a bit overwhelming but any day of the week is pretty relaxed. Way bigger with a nice variety of goods than I am used to. It would be nice for the store to have more employees especially during weekend rushes, for the benefit of the staff that is. Some times I feel pretty bad when there are a couple of clerks checking people out and there is 10+ people in any particular line. That aside I like this location.
I just love this place ❤
This is one of the best Safeways that I have been to, very clean and the staff where very friendly.
Always (almost) find what what I need. Local and convinient.
Love this Safeway. They have things other stores dont and a variety of any one thing you are looking for. Definitely well stocked.
Store is clean. They actually have some items Ive been looking for for months and could not find anywhere else.*** Check the date on their fresh products.
Very Courteous, Good Customer Service and great selection of items. Keep up the great work. Big Broom😎 A2B 😎🙏 Blessings 🙏💞🙏
Their pharmacist doesnt have enough information. I hope they update their knowledge about medicine. Such a shame.
Good store to buy meat and freshly made bread, begales, donuts and more. They have some really good sales on every week.
Great management and always excellent team members. Much love to the very talented Sushi Lady/Chef! 🥰
Safeway has so many deals and higher end stores such as the Safeway on Foothill is fabulous. Excellent Security as well. Fun staff and customes.I just bought 3. Avocados. My, biggest, best ones ever.Mmmmm. Lol
I had not visited this Safeway in more than 15+ years. Move away from the area. I was happy to see that the service at Safeway was still top notch on this visit. My 102 yrs. Grandmother known as Granny H. Martin, we enjoyed another great dinner. Thank you, very much Safeway. Big Broom😎 A2B/MTMMODELS/SwaggaDigitalMagazine 😎 A2B 😎 Blessings 🙏💞🙏
Oh I was so impressed with the Variety of items at this StoreGreat Staff. Clean and quick Service 👌
Typical Safeway, pretty good but there are better grocery chains out there with better food and prices. Recently refreshed and pretty clean inside. It can get very busy, especially around 5-7PM. Long lines for checkout and the deli every time. They run out of stock for things I need occasionally, but I cant blame them for that knowing the sheer number of shoppers that come through this store every day.
Usually busy suprisingly if you go between 7-9 pm less people less the wait
Very nice store to go grocery shopping. Pretty good prices too.
I really appreciate an employee here by the name of Dana. She went out of her way to help me find whatever I needed, I mean literally stopped what she was doing to walk around the store to help me.THANKS MZ. 👑DANA!!!!!!🥰
Service was very bad today! One man left who was in line before me stating it is an exercise in patience. Roasted chicken was terrible! over cooked, tasted too salty and whole chicken had almost collapsed inward. Safeway needs to step up their game! Not good.
Staff harasses me for having a backpack full of reusable bags and then follows me around while Im shopping. they should assume good intent – Im not trying to steal groceries just trying to have a way to carry them home. doesnt make for a comfortable shopping experience. this is why I always go to another grocery store. at least they have a nice bike rack outside.
Good selection of everything but cashier kinda cold
About the same as the rest, just layed out different and a little bigger
Great store always clean with great selection
Look good shape too much fresh foods.
Decided to close 20 minutes early. Walked there in the rain and they wouldnt let me in. Posted hours said midnight and it was only 11:40. Stuck working all night so annoyed to not get a quick sandwich and drink.
It was early in the morning around 7:30ish and there were no cashiers available so I had to used the self check out. I found everything I was looking for.
Clean, well stocked, friendly, easy to navigate. I love this Safeway
Excellent service in any department in the store
KUDOS TO THE WORKER WHO MADE MY DRINK PERFECT AT THE 🌟 BUCKS-HIS LADY CO-WORKER LOOKS TIRED-✌💯TAKE ❤
Nice facility very helpful workers 👍👍
Nice Safeway store. Big, clean, theyve made some nice changes with the layout of the checkstands for better social distancing, I think. Theres a Starbucks inside. And the strip center its located in has a little bit of everything. Good, easy parking.
Good service I got out of there good time.
I like this one.. compared to others it is pretty well updated and up kept. The store has a great kiosk for Starbucks coffee, if your too tired to walk across to the Starbucks store next door. The lines sometimes get tooooo long but thats normal I guess. And I am a fan of the sandwiches ya DIGnMe!Lol
Love this Safeway. Clean, all the fruits and vegetables are rotated. Sometimes long lines, but with everything going on its expected.
Good location with useful/additional services such as DMV Kiosk
Had everything I needed. Was very clean. And I was able to get in and. Get out. Thats why I gave them 5 Stars
I love the new renovations! It made the shopping experience more enjoyable. The staff is great at the self check out, but they should only allow that option for people with less than 15 items. People will have overflowing carts of groceries using self check out and then are slow or dont know how to use the technology. Its irritating especially when you only have a handful of items and the majority of your time is spent waiting in line because of the rude people that use self check out with well more than 15 items.
Clerk was amazing at the Starbucks inside! Doing the job of 2 or 3 people like a rock star!
Came here back in the summer of 2018. I guess it was nice. The staff were kind, prices were fair.
Love the way they make my sandwiches just like am making it
She was excellent!
It has almond milk and coconut yogurt (which of course are both non dairy) for those who are lactose intolerant. And a lot of non-dairy products. And animal supplies for those who have pets 😊 on and I usually get my medicine there and the pharmacy workers are really nice as well
They have a very helpful staff. You can always find parking, and the store is clean, and organized.
No body really bothered me here and I l I like that their bathrooms are not in the bathroom they have their own little area by their break room its kind of cool that you dont have to go and search the back room to find the bathroom and its by the meat department if you know what I mean
The staff is nice, the store is always well stocked!
I love safeway
Love this awesome rwhether in bay area Hayward Ca
The store was very clean and they sanitized everything between the customers. The staff was very friendly.
Clean, bright, with well-stocked shelves and a great variety.
It Wasnt Busy Or Crowded But The Cashiers Were Very Slow... The Store Was Clean, But They Didnt Ask People To Wear Mask, Thats A Big Deal...
Great deals ten for ten on what i want
Excellent customer service. Not sure I like the new essential items & alcohol sub-section w separate check-out. That will take some getting used to.
This is my favorite Safeway the manager is so nice and always willing to help.. I been coming here for years.
I like Safeway better than Luckys. Nice hassle free shopping.
Expensive- even with Safeway discount card on a few items. Bakery is the shining star.
Wish they answered their phones more. I literally called for two days multiple times for hours, but NO ONE ANSWERS THEIR PHONE. SO ANNOYING!!!I bought their pre packaged cut sweet potatoes but they were slimy so I guess my loss.Their store is big and clean.
Friendly service.. Clean environment
I absolutely hate this Safeway. There is a female in the deli that goes out of her way to ignore you unless youre a man
Omg, a Safeway store with great customer service! Give these people a big fat salary increase n please send the manager 2 the Alameda stores n train the people there! The department manager was incredibly helpful n even brought me a cart! The check out young woman was very nice n bagged the groceries. Ill have 2 go back n get their names n post it. Unexpected after shopping in Alameda stores 4 over 30 years.
Nice atmosphere
It was great. Bakery is awesome. Only reason I gave it four stars is due to self.checkout being closed.
The guy in the meat Dept. was pleasant & helpful. The price on the shrimp I wanted was 7.99 on the tag, he charged me $10. but changed it to 7.99 when I told him what the tag said. There was a fight that started in the store & moved outside & I think it was racially motivated. Ohhh! I was at the check out and forgot batteries so the lady told me to just go get them behind the lady working in the aisle. Im black & this white man in the line was watching me like it was his job! When I passed him he was examining my hands & I turned around he was still eye patrolling. Today is MLK day! I wish that man would change his heart & mind about black people. I know my radar is correct & he thoughtI might steal something, Im 60+ I have & still experience racial scrutiny every day! Anyhoo, I bought some flowers. I still feel hopeful for the future. I appreciate ALL of you at SAFEWAY! Keep hope alive!🙏🏾🧚🏽♀️👍🏾
Worst Safeway ever. 2 people in front of me and it took around 30 minutes. Ill never come back to this Safeway
Kept clean.Carts kept corraled.
A nice clean store. This store seems smaller and the aisles are narrower. During rush hour the check stand area is a mad house. Theres also a self check out area. Employees are helpful. Good neighborhood.
The place is beautiful
Great store complete organized always has freshest products usually always stocked as well instacart and doordash shopper love skiing at this store and as a driver my app always works never have connection problems and Im slowing down
I really like this Safeway here in Hayward! There are two of them in Hayward and this is the good one! The other one 👎☹.
They had the best Asparagus in town beautiful and plump and delicious
Like all the Safeway stores everything is well stocked. The virus has taken a toll on the friendliness of the workers but that might be due to the mask foolishness and the fact no one can see anyone smiling. This store actually hired a mask police security guard for awhile!
Todays visit was a good one 👍🏾
Someone ran out with a loaded cart of grocerys and it relaxed the door and the security breaks kicked on stoped them dead stop nice job Safeway night crew
Nice place for purchase your groceries, and get your registration in some of these places they have DMV kiosks.
Line was moving swift and the checker was friendly!
The best Safeway ever!
Clean and fast
Super exciting concept and really good offers. The things are still absolutely top and for a large purchase with very high quality
One of the nicest Safeway stores that Ive seen in a long time. And I LOVE SAFEWAY!
This is by my house.. so its convenient...but not the cheapest.
The store is clean. Decent meat department, and its a good shopping experience when there isnt too many missing items on the shelves. Too many people getting away with using the handicap parking that shouldnt be. The delli items sit out too long, and turn brownish. Ive been to many better Safeways. I classify this Safeway as slightly below average.
The Just 4 You rewards program is great and the everyday prices are low
Its been a while since I have shipped thier an was glad I did they have a lot to offer not like food max with very little slection
Not bad! Recently remodeled inside to where the alcohol, beef jerky & pharmaceuticals are in the middle of the store!
Not too crowded, clean, and courteous staff.
Nice organized clean
There have been good and bad times here, its almost like their employees and managers are human beings!Anyways, over all great experiences, every major problem Ive had was addressed promptly.
Love the self check out here
I was able to find so many things at reasonable prices and if I had the funds would have bought a lot more groceries.
Very easy grocery pickup!