I shopped at Moto Hero back in March and Im very pleased with the customer service they provide thats very important to me. If you have questions you can call or text. They have flexible payment options but i used to go to the main websites to buy stuff since i found this shop this is my new spot for gear, apparel, etc. If you are local give these guys a try because they really make sure you are satisfied.
I made and excellent choice with the riding boots that I ordered. Their price was good and the shipping was fast. I highly recommend this company!
I have ordered a lot from these guys in the past and all my orders have been on time and I am pleased.
Returned my gloves and jacket free of charge, which means they have amazing customer service and also great quality. I will be back
These guys are friendly and I love their complete catalogue. Thanks MOTOHERO!
Free shipping? Amazing! I will be ordering some more items from them in the near future!
Great motorcycle site with amazing reviews. Their customer service is the best ever, they are willing to do just about anything to solve your issues. Their shipping was super fast and reliable and they have very competitive pricing. Highly recommended for your motorcycle swag.
Buying all my motorcycle gear from these guys! They are nice and easy to work with.
This review is for my awesome return experience at Moto Hero. My bike was stolen, but not before I made a large purchase at Moto Hero. You can imagine my joy when a box of new gear arrived at my door and my bike was off in some ‘explicit’ persons garage. Moto Hero sent a prepaid return label right away and processed everything fast. I am thankful for their prompt response. I will definitely use Moto Hero again in the future!
They have the best brands at good prices with fast shipping.
I have bought all my gear from Motohero and the service quality is just phenomenal. Delivery times were better than expected.
No trouble with my order and they have good close out sales.
Motohero has a very quick and easy return policy which gives me confidence to order more and more!
Easy to maneuver on the webite and ordering is simple. This is our second time ordering from them and we are happy with their shipping speed.
Ordered some cool looking gloves on a Monday and had them in 2 days! No complaints on my end!
Excellent customer service and super knowledgeable staff! I highly recommend it for both new and seasoned riders
Ordered a helmet for my husband, it was just a bit too snug. Reached out and they immediately sent me a prepaid return label and sent us a size up. Shipping was very fast.
Their customer service is very polite on the phone and quick to respond, they even gave me 10% off because I ordered a lot of items from them.
Want to take the time out to write this review to the gentleman who patiently went over all the pros and cons of the moto gear I was looking to purchase and gave me an unbiased opinion as to which products provided the best value. I highly recommend!
Truly blown away by their customer service. I have bought multiple items from them, always speedy delivery.
Ordered my first time with MH and I am very happy. They even gave me some free stickers with the order.
I purchased a pair of gloves for my son and I received exceptional customer service. The color of the gloves were exactly what was advertised on their website. In the past, I ordered from other websites and the colors would come in slightly different from what I saw on the websites (I hate when this happens). I am super happy with my product at Moto Hero, the color is exactly what I saw on their website (happy camper).
Boooom! Ordered my first pair of riding gloves and a jacket. Shipping was fast and I will not be buying from anywhere else again for bike gear. Period.
The best customer service in the moto gear online business, by far! No frills buying and returning experiences
Amazing customer service and the staff on the phone seems like people who ride and understand the passion.
Was really excited to see this place carries MTB gear & parts! Ordered the PrepStand Pro as well as the Tool Tray for it. Shipping was super fast, it was all very easy to set up.
My wife and I feel confident ordering online here because the exchange process went smoothly.
I was referred to MotoHero through a friend who had a good experience purchasing through them. I had a simple question about the install of a part after I ordered and they took the time to give me a detailed explanation of best way to complete the job. Customer service is A+++. Thank you.
Exceptional customer service with these guys! Thank you
This is my favorite online motorcycle shopping site. Their shipping is fast and their prices are hard to beat. I constantly recommend Motohero to my friends and riders I meet.
I placed an order for some new glasses on a Sunday evening and received them by Tuesday afternoon.I couldnt believe the free shipping and delivery that fast. Very pleased!
These guys are quick with their delivery times! I have ordered quite a bit from Motohero lately.
I love love love Motohero. I have purchased many motorcycle products and have been completely satisfied.
I live in Canada and they shipped to me very fast!
Received my gear extremely quickly and they even gave me a free sticker. Wonderful customer service, I will be back. :)
Moto Hero has a catchy name and their products are good.
Excellent service. My package arrived earlier than expected, I will use again for all of my moto needs.
Great customer service.....very professional, friendly, and prompt. They are my “go to” anytime I need something for my bike.
I am a regular here as they have a great selection. Amazing customer service and the shipping is quick!
I bought a coil from them that arrived 2 days early. I had caused a problem in the order. Rodney quickly and professionally responded to my concern. He offered a solution that was above and beyond typical sellers. I wish all sellers were as honest and fair. They are now on my saved sellers list for my next purchase. Thanks again.
Awesome helmets and exhaust systems!
Excellent service, my parcel arrived 2 days after my order was submitted. Packaging was great too.
Nice work, I am very happy with the quality of my product.
Awesome customer service, Maggie was able to help me find the exact jacket that I wanted. Super fast shipping! My new go to for anything moto
I ordered a helmet for myself and my 12 year old son but it wasn’t big enough. I spoke to customer service and they sent me an online prepaid shipping tag!
Motohero is my new site for gear, found them on Insta and was helped by Maggie.They put order together and all I had to do was checkout, win for service!
Long story short (short story long) it’s been a challenge finding the correct ignition coils for my late-model Honda. I found Moto Hero originally on Amazon and gave them a call. Sure enough, they had two options available and sent me both! One of them fit like a glove and the bike started first crank!
Shipped same day, arrived early. Tech 10’s fit and I’ve already broken them in with some Shasta trail riding. Yes, you indeed have my 5 stars.
The customer service is 5 Stars! I didnt know who they were originally, so I was a bit skeptical ordering from Moto Hero because I hadn’t heard of them before. I was pleasantly surprised. The website is easily navigated and upon placing my order I received an order confirmation. Not long after that, I received a tracking number! Granted, I placed the order fairly early in the AM but same day shipping is always a plus in my book. The items I ordered arrived in 2 days as promised. I had a few questions, and they answered them for me quickly. Thank you guys!
Motohero went out of their way to track a package for me that the shipper had delayed due to weather.
Called and needed some advice about large helmets and the rep couldnt have been more helpful.
Great helmet! Better than my 15 yr old lid that was long overdue for replacement. Hopefully I won’t wait that long next time - thanks for the fast shipping, love it!
My package arrived 2 days earlier than expected and was in excellent shape, packaged very well. Will use these guys again in the future.
These guys are top notch, you can tell right away that they are one of the good ones.
New motorcycle gear shop in Hayward, had to show some love!! Owner is super chill and knowledgeable. I ended up talking to him for awhile about electric bikes and some other stuff. They are still building out and adding to the showroom, but can order you just about anything. My order was delivered to my house the next day. Glad I came across this place.
Everything as expected and great quality!
I have been using motohero some for time now and I have had nothing but a great experience.
Great customer service, lighting fast delivery
Bought a helmet from these guys, before I could even check my email I had a shipping confirmation in my inbox. Not to mention they were one of the lowest prices out there for the helmet I was looking for.
Needed some friendly advice about large helmets & Maggie couldnt have been more helpful with my order.
I had a hard time choosing which jacket to order and one of the customer service agents, Maggie, helped me make the right decision! Super fast shipping too!
I found this company while searching for gloves online. My order was delivered on time. Overall it was a great experience. I would recommend them.
All the parts that I ordered arrived on time and intact. Ill be using them again for sure.
I was browsing online for some new gloves (my old riding gloves were chewed up by my dog)I got a great price on some new gloves and the shipping was fast. I’ll order again in a few months when my dog chews them up again. LOL
The piece protects amazingly, thank you very much