I was able to make an appointment on Friday for the coming Monday. Glad I did because it was quite busy, but got right in with no wait time. My service consultant Richard Castillo was very pleasent, and informative. Scarlett, my Rave 4 is very happy with the attention she got.

Great customer service. Was directed to my exact location when pulling up, grabbed the part I needed with ease and great timing.

Ive been going for 3 years now and they show me that they are the best. Brian is great and makes sure you are well taken care of. Thank you guys. Ill be a customer for years to come

Great Service experience. Lots of tables if you wait for service. Very friendly staff! They do get extremely busy but I am impressed at the customer volume Findlay Toyota can handle.

Was the nicest time and very nice guys to talk to and the time just flew by l like going and getting my car done.

The oil change went fine theyre all expensive these days but you got to watch out they offer your services way overpriced like a $55 cabin filter change and when they want to buy your car back they offer you about 40% below Market

Nick Kennon my service professional was very detailed explaining what he saw my service needs were for my car. I felt good about the visit and will definitely return and recommend Findlay Toyota service to my family and friends.

I cannot say enough good things about this place! I drive from Lone Mountain and 215 to get to them when Centennial Toyota is 10 minutes away because they can ALWAYS figure out what the problem is no matter how big or small whereas the other Toyota dealerships cannot! Fantastic service department, fantastic service manager!

We always have a great experience with Findlay Toyota. Our service guy Vince is always very personable. We will keep going back.

I love going to Findley. Agreed to service my car even though its a subaru, saved me a long trip to subaru. Employees are always friendly. Saved me a lot of money on the service too. Easy and convenient.

Great place with even better cars. If youre going to bring your car in for service, see Tim. Hes the man with the plan and will get your car fixed and not just say could not replicate issue .... He might say something like hey man we found the issue, parts are on order and itll be fixed

The last time I will ever use this place for service for my car. I got my alternator and battery tested, both tested bad. They found a reason to not replace both that ARE under warranty. They claim I have a power draw from the oem alarm that was installed in 2017. I bought the car certified pre owned in April. Why didn’t this car have issues when installed in 2017!? I am testing the so called problem myself again to see what power draw their talking about and absolutely no power draw at all. Why wouldn’t you just change something that is warranty. I now have had the alternator tested 3 times and still FAIL. I have a warranty to use. And then I feel like because I’m female they want to question my intelligence I don’t care who has sisters and a mother we all do. Because I’m female I just don’t know anything about cars but I guess working on them since I was 14 and 4 years of schooling means nothing. I had a warranty to use I want to use it but they will find any excuse possible to not use it so they don’t have to do anything. Was going to buy another car here when they finally get a Corolla hatchback xse manual in but I’ll take my business elsewhere. Centennial Toyota is a lot farther but at least they see a problem and do something about it not find an excuse.

My 2018 Toyota Tundra crewman SR5 driver seat cushion was in bad condition at 50k miles. I ask Findlay if Toyota would replace it. Find let told me they would look at it when they replaced a recall item. After Findley inspected the seat and agreed it was bad they said I was out of warranty and Toyota would not replace it.. I only weigh 175 pounds, thx Toyota

Ethamar was extremely a joy to work with us. No pressure sales. Explained the process of buying a car. The whole experience was great!

TRANSFER CASE DRAIN AND REFILL service resulted in a leak and a puddle in my garage. Henderson always finds $500 - $1000 worth of extra work to do when we bring our truck in for general maintenance. We often have mysterious issues pop up right after getting a service from Findlay Toyota. The last time we got the truck serviced, the coolant level was so low, it could have blown our engine. Our take is theyre shady sales people w/amateur or dishonest mechanics.

They did a great job on my car!!! I had a better service experience than before. My advisor Vincent was thorough, informative, and kept me abreast of what was going on periodically. They also fixed my torsion rod. Neither of my sons could put it back in. I appreciated that most of all!

Was there to buy a toyota rav4 andthe staff treated us like family it was great ! No hassle way to buy a vehicle highly recommended!

They didn’t care about your carI brought my car to change oil without to close the engine cap, I drive two days over than 80 mailsI recognize that

I just got a truck and I ask if I can change the window tint cuz i have a son with skin problems and they said no.I got 2 other cars in the past and they changed with no problem.. I dont know why they dont want to change.

My service consultant, JORDAN SANTOS was great! Give him a raise! Very communicative, friendly and HONEST! His suggestions were practical and helped really put trust in the service department. I get my truck serviced here and its staff like him that helps earn my business!

Always fast and easy. Great people

Have had nothing but good experiences with them on taking care of my wife and I on service for our truck. We are never kept waiting long and the one unexpected visit we had the went above and beyond on everything. I feel like a valued customer for the last year +

Great customer service and great attitude thank you for your help.

Always been a pleasure visiting this place the personal is very friendly and helpful

Were able to fix the issue of a broken brake sensor on my Mazda CX-5, which they sold me. Took them a few tries and my recommendation, but they solved the issue and took care of my rental needs while they had the vehicle. The Manager Zach who helped me was great. Glad they pride themselves on getting it right.

Toyota Findlay in Henderson is my go to for anything for my car repair. I bought my car here and purchased the warranty as well. I’m so glad that I bought a warranty coz I don’t have to pay anything when my car got a nail. Toyota covered it and didn’t pay any out of pocket. Richard from Service Department took care of me. I was able to get an appointment right away. Only give him few hours of heads up that I’m coming and he took care of me ASAP. Don’t have to wait too long to get an appointment. I like him coz his very attentive, he smiles all the time and very polite. I only request for him every time I needed a service for my car. Keep up the good work Richard(Advisor) ! Thank you and I appreciate you for your hard work! See you next time on my Oil Change!

Great service, they will treat you right ✅👍.

We need to explain and ask to many things to understand the conditions of services. They needs to improve customer service

Wasnt happy because they didnt wash my truck.

I had An awesome experience! They made me feel very comfortable and very important. They give quick Service and lots of Hands-On staff. All of the cars appear to be very clean and the ones that I test drove were in excellent running condition, very well kept and looks like new condition. I was truly happy to find that the car that I chose which caught my eye almost immediately was certified by Toyota, and it drove extremely well on the road. The salespeople at this Toyota dealership are very Hands-On and efficient and make you feel at home and like I became a member of a new family, hardly no waiting time. I was attended to every minute I was there. They worked with me, a person like me with no credit, helped with financing, and they trusted and allowed me to make a partial down payment, and allowed me to drive the car home before having the full down payment up front. I was also offered at my convenience to have a dent fixed and promised a rental car at no cost to me whenever I returned with the balance of the down payment owed. I am so happy with my experience at this family Findlay Toyota dealership. I want to give special thanks to my salesman James E. Frieson. He eased my worries and fears when I wasnt able to come up with a full down payment the first week, but he made it happen. He kept the excitement going for me and made it possible for me to take the car home when I was promised. I also would to like to thank manager Sotelo for his friendly speedy and accurate handling of my documents. I highly recommend Findlay Toyota dealership in Henderson to everyone!! And ask for James, hes the best.

They did my free warranty service, and replaced my wheel for about a hundred less than I expected. They were extremely busy and it took about four hours, which I think was reasonable. Extremely friendly and not pushy at all.

Just had my car repaired great customer service representative, they could not do more to help you. All warranty work has been completed professionally. Ask for Matt or Tony they sure helped me.

Staff is very friendly and they try to get to you quickly and take care of your needs

Quick and efficient. Very friendly and helpful service rep.

Fantastic. To bad the bumper might not be covered. But thats ok! Great customer service.

Always the best people doing excellent work.

Friendly staff! And fast service!

Good people quick service.

Findlay recently changed the allingmnent on my car. When I went to leave I noticed the time and radio settings were off. I didnt think anything of it, and reset them. That evening we went to the grocery store, and when getting back into the car my anti-theft prevented me from starting my car. My computer in my car told me to roll my window up and down on my drivers side. Long story short eventually we got the car started and took it straight home. I went to Findlay the next morning and they got me right in. They took a look at the car at no charge do the possibility that it might have been their error. They wound up discovering my battery was going bad though, due to the heat probably. So they changed that out, and so far so good. Very good customer service! Thank you Findlay!

Best customer service!

Eddie valderrama is an awesome service consultant. He was so kind and patient answering our questions and helped us out a lot. Thanks Eddie

Zach henderson was awesome

Great Toyota service center! My car was serviced in under 1 hr! :) Highly recommended!

Very pleasant to customers.

Great sale store

Always professional, Steven Chapman is the best!

Good service and great customer service 👍

Sold out of cars!

Liers

They have the parts I need in stock

So far fix seems to be good, even as very expensive

Always nice and on top of things

Excellent auto service 👌

Quick & painless!

Always top notch customer services

Great service

Always helpful.

Was in for service yesterday and was given a hard time by the service advisor Thomas Tran (after myself and 4 other people had already spent 15 minutes waiting for an advisor to come out to the service drive). I guess its a bad idea to come in around 1pm even though I had an appointment, since everyone takes lunch at the same time apparently. I work for the company at Kia on Sahara and was expecting the employee rate since my car is no longer covered by ToyotaCare. I was wearing my company mask with the logo on it, which he completely ignored, stating he doesnt pay attention to what his customers are wearing. He asked me for my employee number and said he definitely needs it to give me the employee rate (which he doesnt, he can easily call Liz in payroll to confirm this). He said Well, its not like youre wearing your work uniform, anyone could have that mask on. This is just simply not true, because we dont give out the PAID-FOR COMPANY MASKS to our customers. I wound up having to contact my supervisor to get my employee number because although Ive worked for the company for 2 and a half years, its not something Ive ever needed to memorize.Not only that, but he had the nerve to bring up my last service, which was covered under ToyotaCare, where I didnt pay the employee rate to have my wheels balanced for 50 something bucks. I asked him why that mattered, and he said I dont know, just curious. Thats a ridiculous question to ask. If I didnt get the rate, its because I dont care about 50 bucks. This bill would have been close to $400 without it. Big difference there.Overall this was a terrible representation of your service department. Ive been there a good amount and have had nothing but positive experiences, but this was different. Ive never had to argue with a service advisor before, but I suppose theres a first time for everything. Ill be sure to ask specifically for Chris Findlay or Brandon Day next time, and not someone who doesnt care to pay attention to their customers.

All professionals, in every sense of the word.

The toyota service is very good in henderson nevada tell him not like the one in the sahara in the dilers of the sahara very bad the service go to the one in henderson