They made buying a car very easy. Did everything for me title, tags, all paper work in no time and even filled the car with gas and washed it before I got the keys. Cant beat the Forever Warranty for free. Thats a BIG peace of mind since my car was used. Andy my salesman did an awesome job.
Ed Murdock was my representative. He was personable and most importantly knowledgeable about the car I ultimately bought. He was efficient and answered all my questions thoroughly. The best thing is, I would choose to purchase from him and this dealership again. They took great care of me.
We thoroughly enjoyed our salesman Edward Murdoch when we went to Boyds to look for our new car or truck. I spotted a beautiful yellow Chevy Colorado truck that I just had to look into. Ed assisted us and made a sale! This was the easiest sales transaction we have ever had. Everything went fast and professional. My husband and I love this Chevy Colorado truck! Thanks so much Ed.
I recently went to Boyd for a regular oil change and decided to check their website for used vehicles. I saw one that caught my interest and after my oil change, I drove around and found it and was greeted with the friendly smile of Andy Schaeffer. He grabbed the key and let me see inside, I told him I didnt have much time that day and he set up an appointment for the following day. Next day, we went for a test drive and started the paperwork. Andy made the process delightful and I enjoyed the communication. Well, needless to say, I left with a newer vehicle and a big smile on my face! Thank you Boyd and Andy!!!!
I had my a/c worked on this time. They reminded me that my appointment was upcoming so that I wouldnt miss the date. Checking in is always easy for the service department and everyone is friendly and helpful. My car was repaired on time and once again I am happy about the results. My car is out of warranty, but I still trust and enjoy bringing my car in for service both big and small. Keep up the great work! Thanks George Heilman
This was the best car buying experience I have ever had. Lee Edgerton was exceptionally polite, patient and knowledgeable. As a single woman, I was hesitant to go by myself to a car dealership but Lee immediately put me at ease and made the whole process enjoyable. I highly recommend Boyd.
Service department was prepared and took my vehicle immediately upon arrival. Scheduled service was completed and they were courteous enough to fix the rear windshield wiper for me.
I bought a new XT5 for my wife. Lee our sales rep was very knowledgeable and professional. Trace with the office was so helpful with our extended warranty. We feel we got a good deal on an excellent car. Great people.
I just bought a 2015 Subaru BRZ from Boyd Chevrolet and it was by far the easiest car buying experience i’ve had. The Sales Rep. that helped me Troy Russel was amazing. I don’t think i’ll ever go anywhere else or to anyone else again!
The manager was awesome. And the sales rep was awesome. Tony was awesome he made sure I was satisfied with my car and not only that my warranty. I am happy with my purchase the best customer service dealership I have been to so far. For me to purchase a used car I thought my choice was great coming from this dealership. Keep up the good customer service!!!
Troy Russell helped us with the process of trading in our daughters car and buying a new to us car for her to use. We had checked out the car on the website and in person so we were ready to roll -pun intended! Troy helped get the process going and,except for one minor repair that we are waiting on for the car (thats whats keeping me from giving it 5 stars)we couldnt be happier. Thank you to Troy and Trace, in the business office, for making everything go smoothly.
This was a great experience. We had looked for previously owned SUV s for several days.We were met at the door by Ed Murdoch. What a pleasure to work with! He gave us all his attention, answered all our questions, let us test drive vehicles. Buying a car is a stressful thing, but Ed made it very pleasurable. Boyd Chevrolet is the best!!
I could not be happier with the service I received when purchasing my Toyota Highlander from Alex Borg yesterday. I phoned ahead, Alex and Tony greeted me with a smile at 4pm and by 630pm the transaction was complete and I was on my way. Alex is new to the business and I see him having a great future in sales. I found all employees at Boyd Chevrolet to be friendly, informative, and most helpful. I would recommend this dealership.
Andy Schaeffer was a great salesman and was very helpful and made things simple and nonstressful. He was not pushy and was very pleasant to talk to. Andy was also was quick to respond and didn’t leave us hanging, which I liked also. We are so excited about our purchase and would definitely go back to him for our next purchase. So go see Andy at Boyd Chevrolet! Their coffee is great as well and they were very accommodating to their customers asking if we needed anything to drink. Finance dept. was very nice as well.
Brought my 2015 Chevy Pickup in for an oil change, tire rotation and had wipers replace. Everyone was very friendly and helpful.
They were great they didnt stop until I found my forever car. The manager is well worth every penny he gets paid!
My daughter just purchased her first car here. From the lot to the finance office, we could not have had a better experience. They were professional with a true personal touch. I highly recommend this dealership!
Troy Russell had extensive knowledge regarding the vehicle I bought, was professional and not the typical pushy salesman. The experience was one I would definitely repeat. I am comfortable knowing I have made a purchase from Boyd Chevrolet that will last for years to come due to their documented, Warranty Forever, policy.
Ed Murdoch did everything he could to help me. Great staff. Great service. Warranty for life is a pretty sweet deal with no extra cost to you.
Everyone was great to work with! They made the process of purchasing a car very easy and fast. Highly recommend them.
I enjoyed a cup of coffee while I waited which was not long
Service visit went smooth as silk. They were on time and quick. Took good care of me and sent me down the road.
From start to finish, it was the best car buying experience I’ve ever encountered! Thank you Andy Schaefer for being the best salesman around! You were knowledgeable, honest and kind! If you are looking for a new car, ask for him for the easiest, most stress free car buying experience! Thank you again Andy and Boyd Automotive, for putting me in the car if my dreams!
Took my Cascada in for an oil change and tire rotation. I was met at the car immediately and they new who I was and the service I needed without me saying a word. The whole service took only an hour! Great service all around.
Just picked up a 2016 Stingray at Boyd Chevrolet in Hendersonville NC. Andy Schaefer was my salesman. He did a fantastic job. Very courteous and professional. He was also very knowledgeable about the Corvette. He kept us informed as to every step of the buying experience. I have to mention Trace, the finance manager. Very professional and knowledgeable. Explained all the extra protection we could get on the Corvette, and explained them so could understand. Overall, one of the best car buying experience Ive had
Great experience, Charlie Brady, Roger and Tony were all fantastic to work with. I would recommend them to anybody in the market for a new or used vehicle. Probably one of the best car buying experiences I’ve ever had.
Charlie Brady was my salesmen and he was awesome the whole staff was great and very helpful will purchase another vehicle in the future from them.
Troy was great salesmen, no pressure, had informed about inventory . Made car buying experience easy and hassle free. I would recommend not only Troy but also Boyd.
Very friendly staff. I arrived early, and was processed right away. Pleasantly surprised at the price, because my previous dealership in Georgia was $40 more for the same service.
Troy Russell was so awesome to work with. The whole car purchasing experience can sometimes be long and hectic and Troy made it quick, easy and fun. Everything went very smoothly and quick. I would highly recommend anyone looking for a new car to stop by Boyd and ask for Troy. He’s great!! Thank you Troy for getting me in my new blazer. I love it!!
Everyone was kind, knowledgeable, and fast! We moved from new Orleans and the dealership down there took 2-4 hours to do an oil change. I have and oil change, rotation, battery in my fob changed, and work done on a valve due to check engine light on; and I was out in 2 hours !
I visited for the first time yesterday and they were absolutely amazing. I ended up going to Boyd from Asheville because of horrible experience with Asheville Cadillac service.I got to Boyd a little bit early, they took the car right in and listened to my problem. My car had a small item wrong that was covered by Cadillac.They explained my options well (in case the repair was not covered). They replaced the part in less than an hour even with, what seemed like a full load of work. I could see about 10 customers in and out while I was there and everyone was getting their stuff done fast. One lady was even shocked how fast it was, seems she was expecting it to last a while :)My service rep was Steven and he was very nice and professional.I can not recommend them enough, even though I have a Cadillac service minutes away from my house, I will be driving to Boyd even for an oil change from now on.Thank you for great service.
Just wash the door handles before yuh ou give it to the customer. Drive it up to the pick up area for the customer. We had to go out and find my car. Do better please
Unbelievable Customer Service from entire team! Our family was on vacation and the transmission on our Acadia was acting up on a Saturday at 3pm. We pulled into Hendersonville and thankfully found Boyd Chevrolet. From the minute Troy came out to meet us it was an amazing experience. The Boyd Team (Troy, Tony and Trace) not only helped us find a vehicle that met all our needs but also helped our kids unload all our packings, helped take the car top carrier off and were extremely fair on price considering we were over 12 hours away from home late Saturday afternoon with a vehicle that was not making it home. We had no leverage and yet the Boyd team did not take advantage of our situation they did the opposite and stayed an hour past closing and got us back on the road in a vehicle we were extremely happy with. I told Tony that the Customer Service runs through their entire team and we were treated better on this car purchase than any of our other purchases back home (where we are a repeat customer!!). Wife and I discussed making a trip from Wisconsin to Boyd to purchase our next vehicle because of how the Boyd Team took care of our entire family! Highly recommend if you cant tell! Thank you Troy, Tony and Trace! Hope you guys had a good weekend because we certainly did not being stuck in the mountains without a vehicle! -Combs Family
Manny Mayorga was great! He made things so easy, he asked questions to figure out exactly what I wanted/needed, and he also went out of his way to accommodate me. The Warranty Forever!® and Mannys terrific way about him sealed the deal. I highly recommend calling on Manny when and if you are in the market for a quality new or used vehicle!
The experience with the Chevrolet dealership was top notch. I want to say I was in and out of the dealership within an hour and a half. Unlike other dealerships you have to pitch a tent bring your marshmallows and any ingredients for s’more‘s. Everyone was friendly explained everything and I would highly recommend Boyd Chevrolet
Lee Edgerton was very knowledgeable about the Buick Envision. We had an excellent demo and explanation of the car’s many features. The purchase process was smooth and well-managed. We are happy new owners and highly recommend Boyd Chevrolet Cadillac Buick for your next purchase.
Lee Edgerton assisted me in buying a used car and he was excellent. He was patience with answering all my questions and helpful in explaining my options. I went to Boyd because of my favorable experience with their service department. I can now say that their sales department is also very good.
Troy Russell was a great salesman 100% would recommend. Very straight forward got me in and out in no time. By far the best car buying experience I’ve ever had.
Manny Mayorga was a pleasure to work with. Professional, attentive and wise beyond his year’s. I highly recommend Manny and Boyd Chevrolet. The staff is pleasant and the experience was smooth and Efficient. Thank you Manny!!
We are more than please with our experience with Boyd. We drove up from Six Mile, SC on a search for clean, dependable used vehicle and Boyd was the first place we stopped. We found an SUV we liked while Mark Brown and the sales and finance department did everything they could to work with us on a deal. Never have I been to a dealership where everybody was so friendly with no condescension or talking down. We will definitely return to Boyd for our vehicles regular service and for future purchases.
We purchased a 2019 Traverse with very low miles. Everyone including the receptionist were very helpful. They were never pushy and understood what we were looking. Youll never meet a friendlier group.
Brought my truck in to sell and to buy a much cheaper vehicle. I shared the Edmunds value of $27502 and was basically mocked by the sales manager. Bottom line, I found a car on the lot for $4998,(books at $2700). They took $1000 from me which means they gave me $24,000 for my truck. The next day they have my former truck for sale for 33,500. Nice way to screw over a disabled older woman!
Troy made sure I had the best car buying experience possible. They have a great team at Boyd Chevrolet Cadillac Buick! Highly recommended!
THE best service EVER!!!!! I have been to many dealerships and dealt with many salesmen over the years when shopping for a vehicle - Boyd Chevrolet and Manny Mayorga are THE ABSOLUTE BEST!!! I will recommend the dealership and Manny to the world!!!!! You cant go wrong!!!
I recently purchased my second vehicle from Troy Russell and highly recommend if you are in the market. Troy and Tony Enloe are my favorite salesman they really go out of the way to help you get your vehicle go see them today and get your ride on!
I had a good experience with Boyd Chevrolet...the staff were sooo nice and accommodating...I had my 2.5 year old granddaughter with me and they were attentive to her as well...I Love my 2011 Chevrolet truck!! The team worked with me to get my payments where I needed them. I would recommend Boyd Chevrolet to anyone.
My experience at Boyd Chevrolet was outstanding. Lee was very hospitable to me and my friend and answered all of our questions, and let me take a great test drive of the truck .Everyone at the dealership was very courteous and friendly. I will definitely buy from them again. You cant beat the forever warranty.
Alex Borg and rhe whole team at Boyd did a great job.
This is our second purchase at Boyd Chevrolet. The sales people are not pushy and customer service is on point. Manny was awesome, as was Andy when he was filling in during Manny’s absence. We absolutely love our new truck and still love our Tahoe we purchased almost a year ago!
Took very good care of my car and filed my insurance for my new tire. Everyone was very kind.
Manny was great to work with! We had an easy and nice car buying experience. The dealership is very nice and everyone there was very pleasant.
I bought my Tahoe from Boyd and when its time for another vehicle, I will definitely be going back to Boyd.
Lee Edgerton was excellent and considerate in helping me get into a vehicle at a great price. I will definitely purchase again from him if the need arises. I felt he was genuinely working hard for me, not just to make a sale. Byods Chevrolet is the best.
Another very excellent Boyd service visit. Oil, filter, GM inspection, tire rotation and a couple issues plus the state inspection. All handled very well. I usually have taken my older cars to a non-dealer garage but since moving to Hendersonville in 2010 the Boyd service department and the upfront service staff have been so good, efficient, friendly, and customer service oriented that I just keep going back with my 2011 Equinox (this visit) and my 2007 Lucerne.
Absolutely the best service I’ve ever experienced! The whole sales team was very helpful and informative! Andy was a fantastic salesman and the manger mike also trace in finance! Definitely will recommend people to come here!
Had a pleasant experience dealing with Andy Shaefer at Boyd Chevrolet. Highly recommend him if you are looking to purchase a car anytime soon.
Manny is the best!!!!!! He was willing to work with my budget and get me my dream car at a reasonable price, he is super sweet and so fun to hang out with while we were waiting for paperwork to process. I left there so happy! It was the best experience I’ve had car shopping. He gave me a better trade in value than any of the other dealerships I went to. He made car shopping a painless, actually enjoyable experience! Don’t bother going anywhere else!
Andy Schaefer was great to work with and made our car buying experience easy. After the sale he took the time to show us all the features on the Tahoe and it was a pleasure working with him.
I needed an upgrade for my vehicle and went to Boyd Chevrolet Cadillac Buick. I went in and was greeted by Manny Mayorga. He held the doors open for me pulled out my chair for me and offered me snacks and drinks. I felt like a Queen! He was so professional and kind and asked me what I wanted in my upgrade vehicle. He put me in my dream Chevy Tahoe and explained everything from bumper to buttons. He followed up with me the next day to be sure I was still happy and satisfied and even asked if I remembered how to remote start the vehicle! This was the best experience, fair pricing and Manny was phenomenal!Jessie Ramirez
The first time I went to Boyds it was mainly to get an idea of the process. Although I had an idea of what I wanted, I didnt know where to start.I spoke with Troy Russell and he was so generous with his time. He went over inventory and answered my questions. He gave me the information I needed in order to feel comfortable purchasing a car...even if it wasnt with him or with the dealership.Fast forward about a month when I was finally ready to move forward with getting a vehicle. Boyds had several options for what I wanted. I went back to Troy and he helped me all the way to the end! Im so happy with my purchase and my experience!
I love coming to Boyd Chevrolet for my service on my 2018 Buick Lacrosse because it is a good experience altogether. Friendly professional, Act like they want your business and it shows. Great folks!
Great dealership helped me get the truck I wanted and to get out of the old truck I was in. Strongly advise to give this dealership a try if youre in the new market for a vehicle. Or a new to you vehicle. Mark helped me alot in deciding features I wanted to add to my new truck. And you can not beat the warranty.
ANDY WAS GREAT 😊 VERY FRIENDLY AND MY PROCESS WAS AMOOTH STRAIGHT TO THE POINT. Very professional !!! I’m very happy !!!
Troy recently helped my grandmother with buying a vehicle, well here we are again with Troy! He is always so helpful and does not push you to buy anything! Such a great experience with Troy and Boyd Chevrolet, will definitely refer friends and family!
Talk about going above and beyond on customer service! On May 17th, 2021, I had tires replaced and a lift kit put on my truck. The following Sunday, after not being able to reach me by phone, David, the person that did the work, shows up at my home. David said he lost sleep about not making sure that a bolt was tightened on a ball joint of the truck. He crawled under the truck just to make sure the the work had been completed, and of course, he had done everything right to begin with. How amazing is it that he actually thought of, and cared enough about making sure the work was perfect!! A++ for this GREAT customer service.
My check up went swiftly .. even though i was 1/2 hour early.!! My service represntative was VERY helpful in guiding me through some questions I had about the buttons etc. on my dashboard. Im a slow learner.!!!!! Top notch Sales and Service at Boyd!!
Very easy process. Everybody so friendly and knowledgeable. Will definitely buy from them again!!! And I LOVE my new Tahoe!!!
Everyone was so kind and professional l was stuck in Hendersonville with no way to get home my car was down for approximately 2 weeks .Lee was the best .God let this happen ..All things are a part of his plan .l have a new car and a new brother in Christ.when the time comes for me to have another car l plan to make the 3 hour trip to Hendersonville.lt will be worth the trip Thanks again for all who made this deal happen .lnhis service Patricia Chevalier
I was very pleased with Troy he was extreme helpful and answered man questions! He was also very patient, pleasant and considerate. Troy went over and above his responsibilities to make sure that I received everything that I should during the process of buying a vehicle. I would highly recommend him to anyone seeking a vehicle!!!
Unfortunately they will not stand behind their repairs or diagnosis of an issue on my 2500HD pickup. Cost me another brake job while on the road. Completely missed a dragging caliper when I specifically brought it in for that diagnosis and caused a severely warped rotor. Also misdiagnosed my rear brake wear during one of my regular service visits. The Chevrolet dealer doing the front brakes did the rear due to one of my pads being worn down to metal and all the others under 2mm. Had been a loyal customer for over three years and 150,000 miles. Contacted my service advisor for any assistance and got the sorry my manager says we can’t help you dance. I’ll be taking my current truck elsewhere for future service and the Denali we buy later this year to replace it.Still not heard back from you after you said you’d have your people follow up.
My experience at Boyd Chevrolet was excellent. The salesman and sales manager were both very professional, highly experienced and knowledgeable. I felt they understood what I was looking for and accurately judged my level of understanding; they knew when to move on and when to explain in more depth. I would go back to Boyd when its time to trade again.
Ed and Tony were stand up individuals to deal with. They were professional, courteous, and willing to listen. Have the utmost respect for this dealership as a whole. Thank you guys!
I liked Boyd Chevrolet so much that I bought two cars on the same day. Troy provided excellent service. He was very nice, even as I changed my mind multiple times :) :) . They even let Roxy, my pup, test drive a car.Thank you so much for everything. Roxy loves her new doggie car and I love my new truck!
Salesman was very nice and easy to deal with during the buying process.
Lance Harrison and all the employees at Boyd Chevrolet are kind and courteous. Lance made the process of buying a truck go very smooth. He did such a good job when we got to the finance office it went really smooth. These people are Ginuwine not the fake friendly you get at other dealerships. My wife and I drove over 200 miles to shop at Boyd Chevy and am glad we did. The least stressful vehicle purchase ever, thank you Lance, Shannon, and the whole team!Raleigh Walker
Heath Potter, at Boyd Chevrolet, was great to work with while buying my 2006 Silverado. He was very professional and not high pressure at all. He addressed my concerns about the truck and worked to resolve any issues I had. I would recommend him and Boyd Chevrolet very highly.
We were looking at another dealership, but Manny made us feel like family and could beat the lifetime warranty. No need to go anywhere else. We ended up purchasing a 2019 jeep compass. We were in and out in a very short time. Wouldnt go anywhere else.
Great customer service from beginning to end, thanks Troy.
Boyd Chevrolet Buick service department has been a great experience. Steven has been awesome working with my warranty company and getting my Cadillac SRX and myself back on the road. Thank you so much for the expertise and speediness of getting my car repaired and keeping me safe.
Always quick and professional service. Thank you.
We didnt like the car we came to test drive but the salesman Troy was very helpful and friendly. We would definitely consider buying there again based off the experience.
If you’re not buying your vehicles here, you’re making a BIG mistake. This the 3rd my family has bought from Boyd in 3 years. Easy to deal with. Straight up sales. Great service and warranty.
Great service. Nice group of professionals
I recently bought a 2017 GMC Sierra from Andy Schaefer at Boyd Chevrolet. It was the best experience I have had at a dealership, hands down. Andy made it super easy and never attempted to pressure me into anything. Everyone I dealt with there was very generous and continued to offer assistance in any way possible. They were extremely friendly and made me feel as if I had known them forever. I have told everyone that will listen to check out Boyds for future car buying. With 100% certainty, I would call Andy for future purchases. I am so thankful for him and all of the guys at Boyds.
Andy Schaefer was very easy to work with, no pressure salesman.
Best sales and service department around. 8 have purchased two vehicles from Boyd in the past Year!!!!
Mark Brown was an excellent Sales Agent! He introduced me to Boyd’s phenomenal team to help me get the best price and warranty anyone could ask for! We just drove across country in my new SUV and we weren’t concerned about a thing! I called about 10 different dealerships and this dealership by far, had the best customer service from start to finish. I recommend Boyd’s to everyone!
Very helpful, accommodating and professional. We had a great experience and absolutely love our new electric car!! They went the extra mile for us.
My vehicle was serviced in a timely manner, and I was very pleased with my experience. I appreciate everyone at Boyd! They always do a fantastic job!
Lee has taken care of us multiple times, and he is always top notch! We are beyond happy with our entire experience at Boyd!
I had a great experience with the dealership. I worked with Troy and he was very efficient and professional. Highly recommend doing business with them.
Cameron is awesome in the service department! He always does what he says, he understands how important my car is to me when it comes to keeping it running smoothly. Thank you Cameron!