They have a great selection of plumbing parts. They carry everything plus the kitchen sink. The staff there is awesome and very knowledgeable. They will help you get the items you need and show you how to install or repair if needed. I highly recommend this place if youre needing plumbing parts or new kitchen or bathroom items.
I am in here regularly. These guys are friendly and have years of experience so they recommend products that are relevant to what youre doing. If they dont have what you need in stock, they will get it for you quickly, sometimes the next day.
They have beautiful things, but customer service leaves a lot to be desired. The older fellow tried so hard, but it was kinda hard when some of the fixtures werent even labeled with a model#. He was so nice, but the other fellow Hates his job. Thats all Im gonna say about that.
So unhappy with the quality of expensive sconces we purchased. The glass on one sconce was broken. When the replacement glass finally came it was so badly made that it didnt fit in the metal frame and was so thin where alignment hole was made that it broke just touching it. They will see me tomorrow morning. Pleased to say customer service has taken care of the issue. Much thanks to Cheryl in the showroom who was a great help. We will be back in next week to look at sconces and make a purchase for a kitchen light also. The quality of the dining room chandelier is great. So we went from 2 to 4 stars.
Service was excellent.Product was just what I needed.Andy was very helpful. I will go there any time I have plumbing needs!
I always liked using Ferguson but this one particular store upset me. I usually called the parts store before I go pick up anything to make sure they have it so I dont waste the trip. They said they had my parts i needed and it was a 30 minute drive there and when I got there they didnt have it.
I was wondering why you didnt have a higher rating. Now I know after trying to get two 11/2 schedule 80 coupling....Go to isle blah blah instead of showing me (it was like 15 steps) back to the counter I go. Oh I sold the last ones this morning....really did the guy take a hundred.
Great help with parts I needed
Very unsatisfied with customer service.We added on a bathroom and purchased all of our fixtures, sinks, freestanding tub and toilet from them. Once we pulled of the plastic wrap of the tub we noticed a chip. I contacted Ferguson and was told the person in charge would be in touch with me . I never heard back from them. I contacted the manufacturer and they immediately scheduled for someone to come out and repair it. I guess it really doesnt matter anymore where you buy and how much you spend, you still get the same lousy customer service. I could have purchased everything separate and saved some money by purchasing online and having it shipped to Lowes or Home Depot. Next time I will.
Nice store for the needs
Great service and advice
Good Selection . Cheryl is very Knowledgeable
Always fast friendly helpful service
Large selection of products.
Great staff
Ok
Fast delivery