Zach and Jerome were excellent to work with. They made the car buying experience very fun and stress-free. Great communication and the entire staff were very helpful and friendly. The dealership was the cleanest that I have ever been in. This without a doubt, this was the best car buying experience that I have ever had. I reached out via the website and from start to finish, the staff assisted me and answered any questions that I had. I will do business with Hendrick Honda again in the future!!! Great work guys! I highly recommend this dealership.

They where good, but they could have gave better incentives on oil changes and car care like Toyota. That would have make them more of a competitor to Toyota. The only reason I went with them, is because Toyota couldnt get me the car and model that I wanted. But other than that, my experience was great 👍

Hendrick Honda in Hickory is by far the best dealership! My husband and I came from over an hour away to purchase our vehicle. When we arrived, Mark Buchanan greeted us immediately and had our vehicle completely detailed and ready along with all the paperwork! Mark is very kind and made sure that we were happy with all aspects of the purchase. He genuinely cares and has followed up with us to make sure we don’t have any questions or need anything. Jason Warren gave us the best deal and no run around! Allison was super helpful online getting the process started and making sure they had the vehicle I was looking for prior to making the drive. I can’t say enough good things. If you are looking for a smooth, seamless process with very friendly people who do what they say they will do, look no further!!

Darryl Watson was and is AMAZING when he helped/helps me with my car issues. He has always went above and beyond to assure me that my car was in excellent hands. I never have had an issue. 10/10 I recommend! Hendricks Honda is the best out there!

Everyone needs to go talk to Myron he is awesome to talk to and very helpful. Myron was very fast with helpful out and explaining to my 20 year old son about buying a new car and helping us get financing. Thanks for have a very professional atmosphere. Highly recommend Honda to f Hickory NC.

We have been so pleased with the great service and attention to detail provided by the service department at Hendrick Honda. We have dealt with Steven directly regarding maintenance and repairs on our vehicles and couldn’t have asked for better experiences each and every time. Professional, reliable, reasonable and honest- definitely will keep bringing our vehicles back long term.

Saw car online and filled out info and not five minutes later Rick (better known as Batman) called back. He explained about the car and asked about my trade-in. He said he’d work up a price and text me back shortly.He did and I put small deposit down to hold car until next day. We went next day, took test drive- both wife and I loved car. Took maybe hour and half to draw up sign paperwork and have Rick explain (in detail) all features on the car. Drove home and very happy with purchase of our CR-V and now I telling you all about it.

Steven Gouge, (Service Adviser)In the many years that I have brought my Hondas to be serviced at Hendrick of Hickory, Steven has always been friendly, informative, and professional in approach and has gone out of his way on more than one occasion to see to it that my needs were accommodated.I always feel that he has my best interest at heart as he explains the issue(s) at hand along with the advantages and disadvantages of the different options available to address the problem(s) and allows me to choose the option that fits best for me.I feel Steven is an ideal service representative and one that I can trust!

I had a very good experience at Hendrick Honda. From the time I arrived everyone was super nice and friendly. My care salesman Marshall was not pushy and was very laid back. He was informative and professional. I recommend this dealership with a 5 star review.

I bought a new 2020 Honda CRV in March 2021. This was the first car I purchased from Hendrick Honda and I couldnt be more pleased with my decision.I took the car in yesterday for my first oil change - complimentary. The service was prompt, efficient and thorough. I had a few questions and Jose, my service rep, took the time to answer all of them and then went over a number of features my car has that I wasnt aware of. He was helpful and friendly and did a great job! I give him an A+.To my surprise they even ran the car through the car wash before they gave the keys back!

Hendrick Honda hickory is the place to be!! I saw Stewart Alan and he got me out of a basic Chevy equinox into a touring pilot! I said I wanted third row seating, heated seats, and blue tooth to be able to hook up my phone. He found me a car that had everything I wanted and more for the best price possible. Usually car dealerships keep you stuck there all day but he had me in and out of there in two hours!

Rick McClure(Batman) and Zach Cannon are top shelf when it comes to buying & trading for new vehicles. They are very personable and a pleasure to work with. It is a very comfortable experience from start to finish with Rick and Zach.Steven and Zac in the service department are excellent in ensuring 5 star servicing of my vehicles. The pride and quality of the service department is very consistent and dependable.Hendrick Honda of Hickory has always delivered on both sales and service. They are First-Class.

Hendrick Honda Hickory was one of the best car dealerships I have been to. Jackson was the one that helped me and he is very kind and extremely helpful. There was no pressure from the salesmen that usually comes with going to car dealerships. They didnt try to scam me on buying more insurance or coverage, they were very realistic as to what was personal to my driving and living situations. All around best car dealership experience!

Wanted everyone to know how good a technician,Jessy Fox is... He is awesome and will take care of all your car needs. A hard worker and very detail oriented.

Took my car in for service and Technician Jessy took really good care of my car. Didnt feel no one tried to over sale me anything I didnt need..... Will definitely be back.

Had to have my car maintenance done today. As always, staff very friendly and dealership very clean. Love getting text messages when vehicle is ready, and as always was done by the time I requested actually a little earlier.Thank you Honda

Eric Lee is the man! He elped me get into an 18 Civic Ex (fastest Ive been in and out of a dealership) and a couple months before he helped my mom get into a new Accord Sport 2.0T! Eric made the car buying process (which was new to me) that much easier and I look forward to working with Eric and Hendrick Honda again in the future!

Steven Gouge is A+! He is the reason I continue to come to Hendrick Honda of Hickory for service on my cars and for the purchase of my cars! I know after my purchase he takes care of all my service needs. He is kind and understanding and goes above and beyond for his customers. He is the best service guy in Hickory!!!

This was BY FAR the easiest dealership I have ever worked with! Jerome, my salesman, was not pushy or ‘out for the sale’ from the very beginning. He was very personable, kind and patient with me. He worked diligently to get the vehicle I wanted - and then left the decision to me. He was knowledgeable and answered all of my questions. The finance manager was also very kind. They both made me feel respected, and did not treat me as just another number. I highly recommend Jerome at Hendricks Honda!

Extremely disappointed in my recent purchase at Hendrick Honda Hickory. Firstly, the car I purchased was extremely overpriced. I get it… that’s the time we are in, but after doing more research… other dealers in NC had way better deals on the model I got with WAY less miles.Mind you my sales rep Eddie has been very kind… and helpful but there is only so much he can do.I was also told I was being financed for a 2019 touring edition… when it ended up being a 2.0T Sport. Way different….With that being said, there was a huge stain on the passenger seat… Along with that, after purchasing I realized there were dozens of deliberate scratches on the interior handle portion of the passenger door. ALSO, the electronic passenger door handle wasn’t working.I brought this up to the used car manager and he just kind of had an “okay…, whatever” attitude about it. They took the car up to steam the seat but after it dried… the stain came back. Mind you he didn’t not really acknowledge the scratches or the fact an actual electronic mechanism on the car wasn’t functioning properly. (I’ve now made an appointment on my own to get this fixed….)Just so many things wrong…. And for a used car to cost me $29,000 with 30K miles…. (And not even the highest trim) This is just unacceptable.

Took my Honda in for a regular oil change. I walked in and Hector Lopez helped me right away. I didnt have an appointment but he said that wouldnt be a problem. He kept me updated about my car the whole time. I would highly recommend going to HHH and seeing Hector Lopez! You wont regret it

Had such an awesome experience purchasing my new 2021 Honda Civic Sedan. Mark and Jerome were amazing to work with and I’m totally in love with my new car!

Great purchase experience! I hate shopping for vehicles and probably would have walked away if I encountered a pushy sales person. I already knew the model and trim level I was interested in. Mike P greeted us on the lot and was very knowledgeable of the vehicle. He pointed out a few key features and encouraged us to take a drive to feel out the vehicle. Mike and Nate were very personable and efficient in wrapping up the paperwork side of things while explaining additional benefits. We were in and out in less than 2 hours. Special shout out to Miller in the detailing department – the car looked great!

Hendrick Honda has been servicing my Hondas since 2000. I have had 3 Accords and 2 Oddyseys in that time. They are always very courteous and try to always take care any problems right away.( Luckily the Hondas very rarely have problems)

I had a great experience at this location. I had to get my car serviced and was immediately helped by Hector Vences in the service department who took very good care of me through the whole process. I would recommend anyone to this location for exceptional service.

Well above average customer service in all touches of the business. Love my Honda Pilot but will definitely stay with Honda brand for the level of customer service we have and continue to receive.

I take my Toyota to a Honda guy for a reason. Matt Eller is the most caring and conscientious mechanic I know. Hundreds of thousands of safe road miles.

If you need your car serviced look no further! We had a wonderful experience and Hector Vences took very good care of us, he was very attentive and considerate to our needs! We will definitely be returning.

Hector, my service advisor was so great! He was so thorough and helped me figure out what was wrong with my car. Thank you Hendrick Honda! I will definitely be back!!

So very pleased with the Service Department. Shout out to Steven Gouge who who was very helpful and respectful. Would highly recommend Hendrick Honda!!

I took my civic in for routine service. My first time here and I was impressed with the great service provided by Hector Vences. This place is very welcoming and provides an easy + efficient experience.

Even when I lived 4 hours away I would bring my car back to Honda Cars of Hickory for my cars to be serviced. I always go to Daryl Watson as my service advisor and ask for Jessey Fox to do the work! My Honda TeamI trust them to take great care of my cars !!

Hector always finds time to fit me in for oil changes and tire rotations and is always caring for your time and money. He understands that time is money and is willing to help and work with your schedule. Thank you Honda of Hickory and thank you Hector!

I am always satisfied with the high performance of the service department. Everyone you come in contact with is pleasant and very helpful. They make sure that you know exactly what is going on and how to keep your car serviced.

Daryl did a great job keeping me informed and to get my issues covered thoroughly and quickly. My A/C had a small leak and my Apple Car Play was glitching. He was wonderful all the way through the process. I definitely recommend him and this dealership!!

The technician (Matthew Eller) that worked on my RAV4 was fantastic. Didn’t leave oil all over the inside of my car and made sure I knew that I was in need of brakes in the near future. Great guy!

We are a Honda repair facility in West Columbia S.C. Scott in the parts Dept helped us get a part ordered overnight from a Honda Dealer in California. We were a first time customer and received GREAT SERVICE. Let Rick know we miss his Honda Dealership in West Columbia.

Mark is awesome! I had a terrible experience there back in 2015 with another salesman who is no longer there, and Mark made it a positive experience all around and continues to be kind and helpful when I return for routine service. I appreciate his working with me to get the deal that was right for me.

The service dept. worked quickly to get my oil change done. My service advisor, Zac Keener, did a good job communicated to the tech. that I needed it done by 12.

Ethan Spect very helpful and ease of getting us in a next to new car. Very happy with our purchase

Fast and professional service. Very helpful and always friendly. Zac Keener is the best! - I will always go back to get taken care of by Zac!

I have bought and leased 5 NEW Hondas from Hendrick a 14 Accord, 17 Civic, 19 Pilot, 20 Civic still own, and now own a 20 Passport and Our salesman was great Mark is a awesome guy but as for honda lease that we now cant trade anywhere else because of the new policy they just issued. So just understand that you cant trade or sale a leased Honda anywhere but a Honda dealership

Had my Pilot serviced here twice w/ service advisor Steve Gouge. Both times (about 8,000 miles driven between services) I was told that my brake pads measured at 2mm and needed to be replaced. I declined because I like to get the full life out of my brake pads. I have since driven 13,000 more miles and had my Pilot serviced at 2 other dealerships and the brake pads have measured at 5-6 mm. This seems like a blatant attempt to sell extra, unnecessary, service to your customers, and I will never come back to this dealership for service.

I am very pleased with my entire experience with Hendrick Honda Hickory. I requested information via email and the response was quick and detailed. Kedron Bullock assisted me in completing the purchase virtually and delivered my new HR-V to my home free of charge. There were no hidden fees and each option was explained in detail so I felt confident I was making the right decision. I am very thankful for such a positive experience purchasing my first new vehicle.

This was one of the best car buying experiences we have had. Tanner was very knowledgeable of the cars we were interested in. He was never pushy and gave us plenty of time to decide on which car to purchase. The finance guy worked with us to get a comfortable payment plan. Lastly, all the paperwork was ready to sign in a timely manner, it was all explained to us and in just a few hours we drove our new car home! We will definitely be back when we need a new car!

This was our first new car purchase and it was a great experience working with the staff at Hendrick Honda of Hickory. Our salesman Myron Webber was very professional, helpful and knowledgeable of all our questions. He did a fantastic job and we would recommend working with Myron and Honda of Hickory team to anyone.

This is Linda and i just arrived home with my new crv. a month ago we stopped in to look at cars and Jerome was attentive and not pushy. I called a few places closer to home and they would not quit calling and pressuring us. Drove back to hickory and passed those dealerships along the way to close the deal with Jerome. He knew i had to process things and respected that and answered the questions that i had and did not add a bunch of info i did not want or need at the time. He was super to deal with and even packed up a supper to go for us

They were nice and got me in for service quickly. The information desk lady was extremely helpful and friendly. Thank you.

The best service you could ask for. They’re always looking to make the customers day easier.

Matthew E took fabulous care of my car when the brakes needed changed. He kept me updated.

Exceptional customer service and care from the entire team. Allison would not give up finding the car we wanted and was able to transfer one from another dealer to Hendrick Honda in Hickory. Tanner made final sale and trade-in smooth and seamless. Nathan quickly and accurately worked out the financing and paperwork signing. We definitely recommend Hendrick Honda Hickory and give the team of Allison, Tanner, and Nathan a 10 on a scale of 1 to 5!!

My wife and I bought a Honda Accord today from Hendricks Honda of Hickory! We had a wonderful experience and Marshall Parks did an outstanding job helping us find exactly what we were looking for! He met all of our expectations! Thank you Marshall and Hendricks Honda for making our day a great one!

I have used hendrick honda in hickory on multiple occasions to perform regular scheduled maintenance on my 2 vehicles. On all occasions I have been impressed with the speed and quality of the work. The service representative that assisted me was Matt Eller.I spoke with him after the service and he was knowledgeable and helped explain his findings on how the vehicle was performing.He provided me with professional advice and seemed to have my personal needs at heart instead of just trying to sell services. I would trust his judgment any day for vehicle related issues.

I had the privilege of doing business with Shawn Millsaps. He was so professional and made me feel good about leaving my car there. Will always ask for Shawn!

Made a Great purchase today from Hendrick Honda !! Our salesman Ethan Specht was very Friendly, Knowledgeable and I highly recommend him for your next purchase at Hendrick Honda of Hickory

Shawn Millsaps is the guy you want to see if you need car service or repair. He always takes care of me and does a great job

After owning Hondas for almost 40 years, I had my first experience needing to use the warranty. Hendrick Honda assessed the issue and fixed the problem (small water leak in back windshield). They also steamed the roof liner to take the small stain out. Although it took over a week for them to go through corporate about the warranty, once done my appointment was scheduled quickly and work was done in the time I was told. Jovanny was very professional and explained exactly what was done.

Excellent service 👏 Steven Gouge goes above & beyond to take care of our vehicles I would highly recommend them!

I came to Hendrick Honda for routine service for my 2018 Honda Odyssey. Service provider was prompt and asked appropriate questions regarding my vehicle including recommended services for the mileage. I waited for my vehicle during this visit. Additional recommended services were promptly discussed with me while waiting. With the amount of service I had on my vehicle, I was out in a decent amount of time. Recommend this dealership for service.

Hendrick Honda is a great place for service, had my SUV serviced and tires rotated, the service writer and the technician Jessy was fantastic.

Matthew Eller was informed and professional. I would definitely have him continue to service my vehicle anytime.

Had an awful day with a flat tire with no key for my wheels! Had to be towed to the Honda place. Zac provided great service kept me updated and replaced my wheel key!

My experience with Steven G. in the service dept. is always excellent. Great customer service.

Great service and Matt Eller knows his stuff and kept me updated on my car repairs

I highly recommend this Honda service department to anyone who needs anything done on their Honda or any other type of vehicle!!!The service department is amazing, they always go above and beyond to take care of you! No matter the problem.

The service department is excellent at Hendrick Honda Hickory. My service advisor, Steven Gouge is outstanding and always accomodating. He has helped me get repairs done immendicately when he could have easily told me he didnt have any appointments. One of the main reasons I purchased a new 2021 Ridgeline was because of Steven and the Hendrick Honda service team. I highly recommend this team.

Darryl Watson is always curtious and so helpful. He is an asset to the garage. I wouldnt want anyone else to help with getting my car repaired.

I would just like to say that I have never seen more of a pathetic service department. It seems every time my wife goes to get a simple oil change on her car she ends up sitting there for multiple hours even after making an appointment before hand. It seems to be longer and longer of a wait each time..She arrived at 12:15 today, wasn’t checked in till 12:30...she is literally still waiting and it’s going on 3:00. There’s no excuse for this, the Nissan and Toyota dealers are fast and efficient in their service departments An hour is understandable, but MULTIPLE hours for an oil change is unheard of. I understand there are people in line for multiple issues, but for the love of God do they not honor appointment times and do they also not separate more tedious jobs vs oil changes/tire rotations?

Had a wonderful experience at Hendrick Honda of Hickory. Mark Buchanan was awesome to work with, very helpful and knowledgeable. This was our second time buying from him and he always goes above and beyond to meet our needs! Best car buying experience!

Friendly, fast and great service each time I have gone! Pricing is good and same as everywhere else.

Michael Powell made our purchase experience amazingly easy. He is by far the best car salesman I have ever dealt with. We are super excited about our purchase. Thanks again to Mike and Hendrick Honda.

My visit to Hendricks Honda was positiveService was quick. Suggestions were in a way that fit my budgetThanks to Shawn Millsaps For the positive experence

The salesperson greeted us right away when my brother and my sister got out of my car, great. Helped us right away, which was strange. We weren’t exactly gonna buy a car from here, but the salesperson was pushy and I wanted to knock the guy’s face. Since my brother was handling everything and under his name, it’s cool. When we kept telling him that we wanted to think more about it and come back, he pushed more papers and proceeded to not hear my brother when we wanted to get away from this place to think about it before buying. Overall, this place is pushy like my coworker had warned me, nice, but disguise as a bait to buy and take your money without mercy. We were stuck there the whole day. I didn’t like that and it was ridiculous. I didn’t like my experience.

Great deal, easy to deal with. I bought from 300 miles away and would do it again.Loving my 21 Ridgeline.

I had an amazing experience with both the service department and my salesperson, Myron, with the entire process of purchasing my new car. I had an issue with some scratches on my new car and they had the damaged part replaced immediately no questions asked. My mother just purchased a brand new car and Myron took beyond exceptional care of my elderly parents so when I needed a new car I knew who to go to. Would definitely recommend contacting Myron at Hendrick Honda for your next car.

Shawn is always such a great help in service. I only trust my car with him and this service department.

Zac Keener always gives me great service! He always works me in; even in tight situations! I wont be serviced by anyone else! Thank you, Zac!

Had an awesome experience at the hendrick store matt eller is an awesome tech and Hector Lopez made me feel confident bringing my car here

Jessy fox helped me and did a great job would prefer him to anyone looking for a good person to fix your car

Zac Keener in the Service Department has always been helpful, respectful, and attentive to my concerns about my car. He takes a personal interest in the customer, a quality that is hard to find in todays world.Thank you!

Best and most knowledegable service department, mostly because of Steven Gouge. He makes it worth the drive!

Went in to get a tire put on an oil change and they were very great

Great service with Steven and the guys. Definitely will come back.

Matthew Eller is a great mechanic. I love doing business with him.

First oil change and tire rotation plus a continuing attempt to permanently fix my Hondalink issues. Everyone is very friendly and helpful. Oil change and tire rotation went smoothly and Mark the service manager couldnt be more helpful with the Hondalink issues. Whether or not it is fixed remains to be seen but it is not his fault if it isnt. It is corporate Honda at the root of this issue.

Always a Great experience. Steven Gouge is Friendly, knowledgeable, attentive, and very professional.

Took my car in for an oil change. Jessy took great care of my car.

Hendricks is an amazing! A new guy Ethan helped me and my wife out. He was very helpful and nice!!

Shawn Millsaps provided excellent customer service. He went above and beyond as always. Thanks, Shawn!

Obtained a quote from Hendrick and from Flow Honda Statesville. Exact same car, color, trim, and features perand features. Hendricks lowest price was $3000 above Flows.

Very easy, quick and professional. Very affordable for brand new car. Michael Clark Powell is the man to contact for getting a car!

Drove down there after they set up an appointment to drive the car, got there and found out it was in shop. So decided to drive another car that was 1 year newer after waiting came back and told me it was in the shop as well. So went ahead and tried to work numbers and the offer was way below what they offered online, they want your car way below wholesale, while they sale full retail. Total waste of my time !

So, I am in Texas and Hendrick is in Hickory, NC. I purchased a 2011 Nissan Pathfinder with 150,000 miles and paid for it to be shipped here.I was very happy with the experience& professionalism of this dealer until, a full 2 months later, I realized the sold me a vehicle that head only 2/32 tread on the tires, and I needed new tires. In my experience purchasing several used vehicles through the years, the dealerships I have worked with ALWAYS replaced tires that were over 50% worn. I was so used to this custom that I thought all dealers did the same & never asked the question.Upon discovering I could not even repair a leak because the tires were so worn, I called Stuart Allen & explained my disappointment. Even though the deal was 2 months old, and the vehicle had passed inspection with 2/32 tread depth, Stuart arranged to have $200sent to me to help with the replacement.This is a top notch dealership with up front concerned, honest folks who took great care of me, and I would recommend them to anyone!

I was impressed by this dealerships forthrightedness and honesty in selling me my new car. The sales people I dealt with - Caleb and Myron - were impeccably honest, gave me a great deal, and Myron even went so far as to deliver my vehicle to me from the dealership - some 45 miles away. This is the second car Ive purchased through this dealer, and Im guessing it wont be my last.

This dealership is one of the BEST, hands down! Rick McClure is amazing! He worked so hard to find us the vehicle I was looking for, got me the best price around, and made the whole experience so stress free. I have never been more comfortable and felt more valued than with him! THANK YOU RICK!! We will be back!!

Best service department! Never had any issues with getting great customer service!

The whole thing was a great experience. I especially liked Michael Powell, he was very nice and charming. Overall i got the car i wanted and for a great price. When I come back ill definitely be going to him.

Myron & Brain are the absolute best people to work with the they will do everything possible to make sure you get the ride you want great group of people I would definitely reccomend coming to see them if your looking for a new ride!

Tanner and Nathan are the best in the business. Great service and honest men who are fantastic! 100% pleased customer!!

Zac Keener was very friendly and knowledgeable. 10/10 would recommend. Thank you!!!!!!’