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Paramount Hyundai Hickory
1234 S Center St, Hickory, NC 28602, United States
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Paramount Hyundai Hickory
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Review №1

Unquestionably the most pleasant auto buying experience Ive ever had. Everyone involved in the transaction was courteous, super friendly, and patient with us. No pressure whatsoever......and they went above and beyond the norm to give us the best deal possible. We appreciate the efforts of Katelyn Hamm on our behalf to help meet us with an honest deal that was fair to both us and the dealership on our new Tucson! Overall it was a pleasurable experience!!! Will highly recommend this dealership!!!!

Co
Review №2

I strongly recommend making car purchases elsewhere. Set up a appointment to see a car get called a day later and they tell me someone else is trying to see it the day before me. Tell me if I wanna make sure the car is still there I have to put a non refundable 500$ down on the vehicle this is before I ever see the car much less get to test drive it. Against my better judgment I put the money down with the sales associates word if anything messed up on the car in the first month I purchased it they would take care of it. I end up buying the car and the window has an issue, I have to take it to them 3 times for them to determine its the window motor and then for them to replace it. Then the gas gauge doesnt read properly and they tell me they have looked at it and that it doesnt throw any code so they cant fix it. Ive sent videos of it not reading correctly after filling up on gas and they still refuse go admit it has a problem and fix it. They tell me to just take it to a different mechanic if I want any more work done on it.  Dishonest sales associate and poor mechanics cant determine the issue.

Ch
Review №3

Contacted Paramount to see a particular used car. When my wife and I got there, the vehicle did not match the online description, namely, it did not have AWD. Also, the vehicle clearly had not been detailed even though it was in their possession for over 2 months. I asked them to detail and I would come back the next weekend to see it. To their credit, they did clean it up by the next weekend, and there never was any pressure to make a decision. When all was said and done, we did buy the car and we encountered their loan guy who was absolutely top notch making that part of it a pleasure.

Be
Review №4

Ryan, the salesman, was amazing and very accommodating. He was patient while we test drove multiple vehicles. He gave us honest feedback on which types of vehicles would be better for our family while still meeting our style request. He stayed after hours to ensure we were well taken care of. Ryan wasn’t pushy or overbearing. 10/10 would recommend him!

Jo
Review №5

Our positive experience at Paramount Hyundai Hickory started with the door being opened by a smiling young lady. She was very thorough in explaining everything and even helped us set up the screen in our new car. Management was just as polite and caring explaining all the paperwork and the best warranty around. I recommend Paramount Hyundai of Hickory if you want a hassle-free, great price and friendly people experience.

Je
Review №6

Outstanding!!! This was the most hassle-free purchase of my life! The staff was so helpful and friendly. My sales rep. ISABEL was very knowledgeable and comfortable to be around. GM Chris Rhyder promotes an environment that you will enjoy walking into. Thanks to Isabel, Chris and all the team. Jeff L.

Bu
Review №7

I am a longtime Paramount group customer and the Paramount Hyundai dealership has the same level of care and professionalism Ive come to expect. We drive 45 mins just to do business with Paramount. The quality of their staff, vehicle stock, and pricing are what keeps bringing us back. Thanks again, see you on our next vehicle purchase

Au
Review №8

Trunk latch was broken & told by Paramount Hyundai Hky that would cost $300 to fix. We get it fixed at different repair shop on 9/21/21. Today receive recall in mail on latch from Hyundai. Purchased this car new from you & have been disappointed ever since. Esp the months you made me keep bringing it in to prove it was leaking oil until you finally replaced motor. Definitely do not recommend purchasing a new car here. And yes, I left my contact info with Morgan for a Manager to call me.

Mo
Review №9

I had the pleasure of working with Cole Starnes. I was in the market for a new car under some stressful circumstances and Cole was so helpful throughout the whole process. Cole assisted in locating the ideal Hyundai for me. He was very knowledgeable about the vehicle and I am very happy with my purchase.Allen was also helpful with finalizing the purchase, making the whole process very easy.

Je
Review №10

Had an amazing experience at Paramount Hyundai. Matt was great he answered all of my questions and didn’t make me feel pressured. He calmly spent half of the day making sure I got the vehicle I wanted. Highly recommend.

Ma
Review №11

I enjoyed my experience at Paramount Hyundai Hickory. I was given a large amount of information about the car I was interested in. I was able to test drive it and ask any questions before purchasing . I LOVE my new car! The people here are very kind and are honest with you.

Da
Review №12

Just wanted to say that we had an exceptional experience with Paramount Hyundai in Hickory. We bought the brand new 2022 Genesis gv70 and are love it. During the whole process of purchasing the Suv the staff at every level from sales and finance were fantastic and exceeded my expectations. We drove 2 hours to get to the lot since we live in south carolina and Im happy to say well worth the drive and would absolutely look to do business with this dealership again 110%

Ci
Review №13

Darren in the service department, was exceptional in providing me with great advice on my cars issues and he went above & beyond to explain the warranty process & helped me make a uniformed decision. Hes truly a great asset the Paramount Hyundai & I appreciated his honesty & transparency. Great folks to do business with.

So
Review №14

I did have a good salesperson to help me with the purchase of my car. We agree on a price and I did get a 2022 Santa Fe for that price. He was waiting on me to get there, and he explain to me in detail about the car. I did drive the car in town and on the highway which i like so I could get a feel about the car. He wanted you to feel comfortable about what you was purchasing.The only thing I would suggest is for him to offer his customers something to drink at some point, at least offer a bow when they purchasing a car no matter how much they are paying, and take a picture or suggest it.

Jo
Review №15

Re: Sales ExperienceKarrie is out of this world.She is customer driven to no ends.I wanted to purchase a 2022 Veloster N out of state from their dealership. Karrie returned my call quickly, answered all of my questions, and then provided super helpful information that I didnt think of.She kept me up to date as things progressed, and quickly alerted me when I needed to do something.On a personal level, Karrie has a fantastic personality and was amazing throughout the processAllan in finance was thorough, responsive, and understanding.I have 0 complaints about my experience

Ke
Review №16

Not happy about the wipers, they did not last. The cashier at service was exceptional, Cant remember her name but she was very outgoing, always checked on customers comfort, get coffee for them, engage in pleasant and friendly conversation

Su
Review №17

I could not have been happier with the whole process of buying a new car! Cole Starnes was absolutely amazing, went out of his way to help with our buying experience, never pushy at all! Allen, in financing amazing! Thank you again! I highly recommend this dealership!

Ca
Review №18

Matthew was very friendly and knew we were in a time crunch so once we started talking numbers he made it the fasted car buying experience ever. I love my new Hyundai Palisade!

Ca
Review №19

I contacted them about trading my old van in for another used vehicle. Within no time we had a deal and got a great vehicle! They were so kind and helpful and truly helped make this a pleasure. We did everything by phone or online and they delivered the car to me! Cant ask for more!

St
Review №20

Mice Tice and the team did a great job. Highly recommend them.

Le
Review №21

Simply, the best car dealership you can find. Professional. Knowledgable. A can-do attitude with the focus on making the best possible deal for you.I wouldnt buy a car anywhere else!

An
Review №22

The immediate attention I received from the Paramount Hyundai Hickory staff when referring to a possible car purchase was incredible.The paperwork was completed and ready for me to sign the next day when I arrived and the entire process took less than an hour, which included a test drive. The professionalism and kindness of the staff was appreciated.I would recommend Paramount Hyundai Hickory for your vehicle purchasing needs.

A
Review №23

Probably the best NEW car purchase I have ever had. Thanks Jamie! Didnt feel pressured in any way. Everyone was kind and not overly aggressive.

Be
Review №24

Excellent dealership, amazing team, positive vibes from start to finish. This is where I will buy and lease cars from this point forward. Love my Palisade!

Mi
Review №25

Had a great experience working with Isabel. She found the vehicle I was looking for. Everyone there made the process easy. Love my new SUV!

An
Review №26

Katelyn was superb! Made everything very easy and was very friendly. Never felt pressured and made the car buying experience more fun as opposed to it just being a regular transaction.

Li
Review №27

No pushy salesman. Isabel is sweet and courteous. Great service and love my little car. They agreed to deliver the car to me after we made the deal.

La
Review №28

Our experience at Paramount Hyundai purchasing the Palisade SUV was very positive. Starting with our salesman, Mike Tice. Mike is very knowledgeable about all the Hyundai cars. He took his time explaining all the safety and other enhanced features on the Palisade. We were able to test drive the SUV and were very impressed with its performance and features. Mike discussed the value of the Palisade and after discussing the price, we bought the SUV. There wasnt any sales pressure or hassle. We met with Allen Queen, and finalized the paperwork. It was great working with such friendly and knowledgeable group of people at Paramount Hyundai in Hickory. We are enjoying our new Hyundai Palisade.

An
Review №29

Honest, ethical and transaparent dealership with fair pricing for work. I worked with Alex Napoles ( I believe was his name) who was very helpful and informative.Another shop had fixed my cars headlight in the past and 2 months later, the light went out again had stated it needed the entire headlight assembly replaced after an electrical test for the wiring was done, and were charging 800$ on top of the 200$ I paid initially for bulb replacement, and was charged 150 for testing the wiring for the headlight. So, I got a second opinion from paramount.Paramount checked and the wiring and the assembly was working fine, and only needed another bulb. The other shop also told me I needed new pads and discs but paramount clarified only new pads were needed soon.I appreciate the transparency, Alex saved me from a catastrophic bill, and was patient with answering my questions. I will definitely return for any future work for my car.Thank you again paramount

Da
Review №30

A lot of times people are skeptical about taking their cars back to the dealership for maintenance, but my experience is always AMAZING! I will forever be a patron of the Paramount family. Not buying a car anytime soon LOL…but when the time comes I’ll be headed to paramount for sure! Great work!

Jo
Review №31

Our salesperson Matt Church did an excellent job helping us with our purchase. He was extremely professional and patient as I did not have all of my documentation with me and he even was able to show that I owed less on my old vehicle than I did...hard to find that kind of honesty these days. He was very familiar with the vehicle and even stayed past closing hours to demonstrate the features of it. The finance person was also knowledgeable explained the additional warranty packages, but was not pushy at all, he was even able to beat a super competitive rate through my own bank. Top notch. Highly recommended.

Ri
Review №32

Great working with Ryan to purchase a car from out of state and have it delivered. Appreciate his helpful work to make the process efficient.

Du
Review №33

I had an amazing time at Paramount Hyundai in Hickory last week. Its definitely the best car buying experience Ive ever had and it was worth the drive getting there. Mike was the salesman that worked with me and he was fantastic. Within the first few minutes of my arrival, I was already test-driving the vehicle I had originally came for. Would highly recommend Paramount Hyundai and I will be back in the future. Shout out to Mike!

Br
Review №34

Best car buying experience I have had, hands down. Jamie Wright did a great job of taking care of me. Thanks to Chris and Allen as well. Couldn’t be more pleased!

As
Review №35

Paramount Hyundai Hickory is fantastic. I recently bought a vehicle from them and the experience exceeded my expectations. The staff is very friendly and helpful. They made the entire process easy and straightforward. I highly recommend them to anyone looking for a new or used vehicle.

Ka
Review №36

I just bought a new 2021 vehicle from Hyundai in Hickory. I absolutely can not express how excited I am and how much I love my new vehicle. Everyone I worked with was super friendly and the process was smooth. My salesman Michael Tice had my vehicle picked out before I even got there knowing it met all of my wants and budget. I would highly recommend shopping for your new car at Paramount Hyundai in hickory.

Ha
Review №37

This is the second car I have leased from Paramount Hyundai Hickory. In both instances, I was treated with utmost respect and consideration. After 3 years with my first lease I turned in the vehicle and leased another vehicle. With a free basic maintenance, an incredibly reliable vehicle, and an unprecedented residual value, the choice to lease another vehicle at this time was a no-brainer. Thanks to General Manager Brad Walters and Sales Consultant Mateo De La Cruz for making my experiences worthwhile.

re
Review №38

I had the best ever experience buying a car from Paramount Hyundai this past week. Trent was the salesperson that helped me buy a new Genesis G80 over the phone, including taking my old Genesis in trade. He made the transaction so easy. Started with an excellent price and to top it off he delivered the car to me in Asheville from Hickory and picked up my trade to take back to Hickory. I will certainly recommend them to my friends and will do business with them again.

Mi
Review №39

I never even made it inside. I pulled up and saw a car I was interested in. As I was looking at the window sticker to see all the features, I noticed a extra panel that at the top added $3,000 to the price of that car for what was called a market adjustment. It was then that a sales associate came walking up to me, I ask him about this market adjustment and he told me about a chip shortage and that I would get more for my trade in. I said I didnt want chips and had no trade can you take the $3,000 off. This was answered with a simple no with the explanation every dealer was doing this. That was followed by my car door closing, engine starting and me driving away. If your alright paying for the auto industries shortage and their dealership taking advantage of you go ahead and purchase a car. If you really dont need a car right now wait until the buyer of a new car is respected again, not taken advantage of by circumstances beyond their control.

Jo
Review №40

Found that this dealership had a great variety of vehicles to chose from, all at great prices below what I had seen listed at other dealerships for the same model/trim. Ended up purchasing a 2021 Tuscan Unlimited. Our sales person Jamie was helpful and friendly. The finance manager was straightforward and the process was painless. They gave me a very fair value for my trade in. Wonderful experience. Thank you all

Wi
Review №41

I live about 6 hours west of this dealership and found a car on a Wednesday that didnt have photos up yet. Jamie, salesman, worked with me via email, phone and text to make sure I had photos and answered questions regarding the car I was looking at. They were helpful in working with me long distance to get everything worked out, including picking me up from the airport, all within 48 hours. Great people, really nice and trustworthy!

Ca
Review №42

We recently purchased a 2021 Accent. Our salesperson Morgan Boone was.prepared and showed us several cars. The whole experience went so smoothly, from Morgan to the finance department. It was such a positive experience. Thanks!

Ch
Review №43

It has been such a pleasure to work with Katelyn Hamm. She provided exceptional customer service and helped me acquire my dream car! Both Katelyn and the sales manager, Chris Rhyder, took very good care of my grandmother and I.They were very kind, courteous, and respectful. After meeting them it felt like talking to two close friends, which made for a very positive, fun, and stress-free experience. I recommend both Katelyn and Chris to all of my family and friends.My experience with Paramount Hyundai of Hickory has been absolutely amazing!Thank you!

El
Review №44

Highly recommended! working with Ryan Briggs was an absolute pleasure. He made us feel confortable and gave us options, we never felt pressured. He went out of his way to make sure we got the best deal ever!! The finance department was also amazing, he explained everything to us and was super amicable. We love our new car!We highly recommend Ryan for your next purchase.

Sy
Review №45

Daren Mullins was so helpful getting all of the services set up in a timely manner and getting me in the road to vacation.

Le
Review №46

Great vehicle. Wonderful experience with Richard Tillman my salesman and Allen the finance manager. Love the transparency.

Em
Review №47

Best car buying experience Ive ever had! Mike was absolutely amazing to work with and the entire process was very straightforward with no pressure. Would highly recommend Paramount Hyundai to find you what you want and get it effortlessly!

Ke
Review №48

Great sales team. Gave us a fair price and great service when we purchased our GV80. We dealt with Chris Pridgen, Ryan Briggs, and Allen Queen. We couldnt be happier. Highly recommend this dealership.

Na
Review №49

Got in and out with a new car fast. Very nice people

Ja
Review №50

Well seems Mr. Matt Church is on top of things. We were searching for a very popular vehicle and at least one sales person cared. Hate it took us so long to find paramount but we will definitely start there the next time. Along with Mr. Church I dont have a name for the person from the service department that came back on Memorial Day to make the deal possible. But I hope to meet the kind person soon. Thanks to all for a great car buying experience even with all the road bumps!

Ar
Review №51

Just purchased a brand new 2021 Accent SE. I am so please with the staff here at paramount. They really went the extra mile for me! Matt was my sales associate and he was great! The whole staff was!!

Je
Review №52

Best vehicle purchase experience! Fast, friendly, professional and knowledgeable. Katelyn Hamm did a great job. Look forward to doing business with them again.

Li
Review №53

I had a very favorable experience buying my Kona from Richard Tillman, he helped my get into the automobile I wanted and . The dealership was very helpful and explained everything I needed to know.

Su
Review №54

I have bought my Genesis GV80 2021 from Paramount, Hickory in August, 2021. My buying experience with Paramount was pleasant and seamless and the full credit goes to Katelyn Hamm who was the sales person. She managed the entire process very well. I have stepped into the dealership only on the day when I took the car out. Rest everything was done over the phone and email and I never felt there was anything different or missing from the regular buying process. I would definitely recommend Katelyn and the dealership. On top, Genesis GV80 is a refreshing luxury and driving experience and worth a buy.

Ro
Review №55

Great communication and quick process with Paramount. I was in and out within 2 hours, including a test drive.

Jo
Review №56

Love my new Palisade! I looked at every dealership from Kia to BMW to Mercedes to Audi . I was very impressed with the Palisade. The vehicle is beautiful, great warrantiy, and so many new features to learn. I was most impressed with my sales person Cole. I had already made up my mind no mater which vehicle I decided on Cole was my person. Hes very knowelegable and very personable. im in sales alos and personality and attitude are very important to me. Im very happy with my purchase. And will use Cole again for future purchases.

We
Review №57

My experience at paramount Hyundia Gensis was exceptional. Matt and his team are very knowledgeable and definitely make you fell completely comfortable in your purchase.This was my second purchase and will continue to buy from this location. I highly recommend anyone looking for a great experience to definitely take the time and stop by you will not be disappointed

Li
Review №58

Paramount Hyundai truly makes the car buying experience as pleasurable as possible. Mateo, our salesman, was extremely knowledgeable and patient. He listened to what we wanted in a vehicle, our budget, and showed that he valued our time and business. It was a different car buying experience in a very good way. They are very clear about pricing, with no hassle or hidden expenses and there was no pressure to add on or buy something we werent looking for. I am very pleased with our purchases (we have bought two cars there now) and I highly recommend Mateo and Paramount Hyundai.

To
Review №59

The worst experience I have ever had in a car buying event. They wanted to charge 6k over MSRP (sticker). And then had the arrogance to claim that all dealers were doing that. Of course we found another dealer that was more than reasonable and even discounted off the sticker. Dont shop at this dealership unless you like taken to the cleaners.

Mi
Review №60

Mateo is awesome and always keeps an eye out for vehicles he knows I would be interested in. Ive purchased 2 vehicles in Hickory through Mateo. They take good care of you and definitely recommend if your looking for a new vehicle.

Wi
Review №61

Mateo at Paramount was fantastic from start to finish. The day before making our trip, he was extremely responsive to emails and phone calls, working around what Im sure was an otherwise busy day. The day of our appointment, he had already pulled the car around and was waiting upon our arrival. Mateo was knowledgeable about the car, its features and its remaining warranty. He facilitated a smooth process down to matching financing terms so we could take the car home same day. Highly recommend.

Da
Review №62

Paramount Hyundai Hickory you guys were very excellent to work with! I have to give it to Matt and Chris you guys are fanatic and really helped me! Thank you guys again for everything! I will recommend you guys to anyone finding a new ride!!!

Te
Review №63

I was not surrounded by vultures! That is huge for me at a dealership! Matthew was knowledgeable and easy to deal with. All around great experience!

Co
Review №64

I bought a 2020 Hyundai Tucson SEL from the Paramount Hyundai of Hickory back in February. Having never purchased a car from a dealership before, Katelyn was very knowledgeable and patient in explaining the whole process to me. She and everyone else that I spoke with made the purchase as pain free as possible. Everyone else I spoke with (including Trenton) was great as well! I love my new car and I would definitely return to this dealership in the future!

Ke
Review №65

Professional, friendly staff. This was our first purchase at Paramount Hyundai but it wont be our last. No pressure sales, Michael was great to work with. Finance was super easy, Allen was the best! Great staff and facility, we will definitely recommend to our friends and family.

Lo
Review №66

Kaitlyn was honest and presented the deal with the Tucson very simply and up front! Was hassle free and super quick! From Start to Finsh only took a couple of hours and that’s unheard of at any car dealership these days. Allen the F&I man is just the best to work with. This is the 4th Hyundai I have purchased at Paramount and I highly recommend the Paramount team!!!

An
Review №67

Great service and was able to get the exact car we wanted. Love our new GV70!

Je
Review №68

Paramount Auto has been part of our family for many years. Having leased or purchased our previous five vehicles from Paramount, it was an easy decision to return for our sixth. We had driven cars from a few other manufacturers in the past, but have been treated like family at Paramount from our first purchase. Their sales team works together to ensure an efficient shopping and purchasing experience. The service department responds respectfully to any issue and schedules prompt, thorough service while providing a comfortable waiting area, or a courtesy vehicle for lengthier service calls.

Ya
Review №69

Worst customer service in town! Today I called to get my vehicle serviced and asked for my vehicle to be picked up as advertised online. The gentleman said they dont offer that even though they advertise is online...did not take the time to even help me figure something out. It is sad that I have to take my Hyundai vehicle to a different dealer just cause they cant provide good service. On top of that everytime I take my vehicle they try to tell me something is wrong with my vehicle without them knowing I know about cars. They lie and try to trick people into spending money.

Su
Review №70

From the moment I drove onto the lot at Paramount Hyundai I was treated courteously and with respect. Being a woman, this doesn’t always happen! My experience was definitely five-star thanks to Trenton, who was very knowledgeable and never pushy. So I am now the proud owner of a 2021 Santa Fe! This is my second purchase from Paramount, and if you are car shopping, I recommend your stopping by Paramount Hyundai and asking for Trenton!

Ja
Review №71

Very frustrating. My mom and dad just bought a 2016 vehicle less than year ago, drove less than 9000 miles and have had nothing but problems. Even took out the extended warranty but apparently everything that has went wrong is not covered, not really sure why they even got the warranty, its useless...Even brought down to have the diagnostic test ran and they were suppose to order the part, well 2 months later the representative dont even know what part we are talking about never called us back after calling multiple times to check about the whereabouts of the part. Then brought car again today FOR ANOTHER issue and were informed of multiple routine maintance things that need to be done that have NEVER been done yet when purchasing the car was told it was went threw top to bottom. Will never purchase from here again.

Ka
Review №72

I always get my oil change done here because of the online booking. I made an appointment for 11am and dropped my car off at 10:15. I had a ride since the waiting area was full at this time. I came back by around 1:30 to see if by chance it was finished and I had not received a call. It was not. I then called to ask and was asked “did someone call to tell you it was finished”. No, they didn’t but I’m sorry I assumed an oil change was not a three hour service. When I arrived to finish waiting out the time I was basically told that customers who chose to wait at the dealership we’re first in and first out.The sign posted in their waiting area even states that after a 40 minute wait time that you should see an advisor. Well mine has been here for almost 4 hours now. Probably won’t return for future services.

Ch
Review №73

Great Sales Experience for 2 Vehicles!I contacted Paramount about a Genesis G70 on their lot. We negotiated the lease term within a few text messages and short phone call. They even held the vehicle for me for 1 week with a small deposit since I was out of town on vacation when I initiated the sales transition. During our conversation, I also mentioned our lease ending on my wifes SUV. Ryan noticed that the one new Palisade had just arrived on their lot. We discussed pricing and I was happy with their lease terms. Management allowed Ryan to hold this hot new vehicle for me so it was still available upon my arrival to lease the Genesis. I arrived on Friday and within a short 2 hours performed the test drives, financial paperwork and went over all of the technical features for both vehicles. I had an excellent experience at this dealership and highly recommend visiting them for your next Hyundai or Genesis purchase.

Na
Review №74

Incredible service, very polite staff, and a super quick process. Shout out to my salesman Ryan for making it a great experience.

La
Review №75

Really appreciate the customer experience from Matt and the folks at Paramount Hickory Hyundai. Matt was a straight shooter and got us a fair price on a new vehicle in the hard to find color we wanted. Communication was great throughout a very efficient buying process. As an out of town buyer, I would definitely recommend checking out Paramount if youre in the market for a new car.

Br
Review №76

We have purchased cars from Paramont Hyundai Hickory for several years. The service is wonderful. The sales people are always helpful and so kind. They give the best deals.There isn’t a better dealership anywhere.

Ch
Review №77

The service department did everything necessary to deliver quality service!

Am
Review №78

Definitely worth coming here for your next auto purchase wether you are looking for a new or used car. No over the top or pushy sales people and I had no problem getting answers to all of my questions. This is my 2nd vehicle purchased through a Paramount dealership. Thank you Ryan l love my Kona.

AM
Review №79

Thank you for the best car buying experience. Paul Babbitt Jr was so helpful and knowledgeable in helping me find my dream car. If you want awesome service... ask for Paul. He wants what’s best for you and will go out of his way to find it. Thank you for everything. I love my Mazda CX-5.

Wa
Review №80

This is Wayne Bella and I purchased 2022 Tucson it was awesome and everybody down there Paramount they were great we had no problems everybodys really really nice to us and I would send everybody I know there that guy Chris Rider that helped us he was amazing I thank you God for having such good employees bye-bye

H
Review №81

This is a great company to buy from. Matt Church took good care of us. Highly recommended and we would buy from them again .

Au
Review №82

Im am very pleased with this dealership when trading vehicles and if I encounter a problem they are willing to correct it. Very courteous staff and very understanding about the needs of their customers.

Ja
Review №83

When I say this was a no brainer experience...I mean that! I went in to get my car serviced and walked away with a brand new car. Jamie Wright was awesome in getting the numbers, checking credit and showing me my first ever, hot off the truck car!!! I love the Tuscon 2022. All the features except that push button trunk. Wish it had that but otherwise...terrific! Never and I mean never have I been able to purchase a car that quickly, without issues and constant running around. It was the best experience ever!! Thank you, Jamie and all the other Paramount staff who made this purchase effortless! I highly recommend them!!!

Ma
Review №84

We was very impressed with our salesman Matt Church. He went above and beyond to get us in the car of our choice. Highly recommend them to everyone.

Al
Review №85

Matt Church was great! Buying my new car was great and very exciting. I never felt pushed into anything. I was in control and got an amazing deal. The whole experience and all employees involved were great!

Ly
Review №86

We spoke to Katelyn by phone prior to arriving, she was awesome... had several vehicles that we spoke about ready for is to check out and test drive. The whole experience was great.

Ka
Review №87

What a great experience! Matt is such a professional, pleasant man to work with. We didnt feel the standard pressure when we decided on purchasing a new car, which is why we bought our car with Hyundai! Thank you for making this a great experience!

Da
Review №88

We highly recommend that anyone in search of a car get with the salesman Mike Tice. He is a very courteous, knowledgeable, and entertaining gentleman. He is also a solid veteran and we love our veterans! Additionally, Morgan has expert customer service skills and it was a pleasure to work with her!

Ri
Review №89

Service department is exceptionable. Maybe the BEST I have encountered. But Hyundai leaves me with very negative feelings: unresponsive and not honoring commitments to customers. I am rating the local folks, but doubt, from my experiences, Ill deal with Hyundai again!

Mi
Review №90

This was probably the best experience I’ve ever had purchasing a vehicle. The sells team wasn’t pushy or rude and was very knowledgeable on the vehicle I was looking at. I would definitely recommend Hyundai of Hickory to anyone looking for a new vehicle.

ki
Review №91

Received very friendly, accommodating service. Matt was wonderful and always followed through whether it was getting information for me or responding to a message. We are repeat customers!

La
Review №92

My wife and I had an excellent experience in leasing a 2020 Sonata. Trenton Clapton did an exceptional job in enabling us to get the lease car and financial arrangements we wanted. He fully explained the new features on the car and we were in and out with new car in less than 2 hours. This is my second lease with Paramount and Each time it has been worth the drive from Winston-Salem to do business with you Well be back!

Ni
Review №93

Visited this dealership, among many others, looking at the used car selections. Associate Drew met us in the lot and walked is through every car that we were interested in seeing and great driving. We explained the features we were looking for in our next car and what our price range was. Taking that into considerate, Drew spoke with the dealerships Manager and he was able to get us into a brand new vehicle meeting all of feature guidelines and within our price range. Test drove the vehicle over the weekend and loved it. Bought it on Monday. Great buy, great experience and helpful staff.

Am
Review №94

Great service and staff was really friendly and honest about the work we had done. I plan to buy my next car or SUV from here since the sales department is great as well. We bought two vehicles from here 3 years ago and are still glad we did.

Za
Review №95

Patrick Butler is the kindest and best person in the car business..treats you like family and gives you the best service in the world. Paramount is the best dealerships in the world..God Bless and great inspiration Patrick.. Very Grateful

To
Review №96

Service is always great! Everyone is prompt on getting my vehicle in and serviced as quickly as possible. Staff working are always professional and very courteous to handling my needs. A Dealership is not a fun place to spend your time because you feel someone is always trying to sell you something or provide un-needed service just to make a dollar, but I have never felt that way at Paramount Hyundai of Hickory. This is the only Paramount dealership I’ve dealt with and I will continue doing my service there if needed and recommend their service to everyone!

Ly
Review №97

Thank you to Drew at Paramount Hyundai in Hickory. My car buying experience at Paramount went extremely smooth! Drew was there to help me every step of the way. He met with me on several occasions to help me select the type of vehicle I wanted to letting me test drive multiple cars, multiple times. He was very informative and patient. He answered each of my many questions. When the day came to actually buy the vehicle, Drew walk me through each step. I had a great experience with each phase of the purchase. I was thrilled to see the changes that have been made in the finance department as their electronic system is so quick and easy! Thank you to each of you who assisted me in my car buying process and thanks to the staff who were friendly and courteous each time I visited. Great job - Paramount Hyundai!

Du
Review №98

It was awesome and the two ladys was very nice and helpfull

Ga
Review №99

Always dependable service! Cordial, knowledgeable service group!

Jo
Review №100

After being turned away from a dealership right down the road because I did not have a NC drivers license (I just moved here and it is appointment only) Jamie took care of my family and I and put us in the perfect car! I will always recommend this dealership and Jamie!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1234 S Center St, Hickory, NC 28602, United States
  • Site:http://paramounthyundai.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_link
  • Phone:+1 828-785-4167
Categories
  • Auto parts store
  • Hyundai dealer
  • Auto repair shop
  • Car dealer
  • Car detailing service
  • Car inspection station
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–6PM
Offerings
  • Oil change:Yes
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