My husband and I were blown away with the amazing customer service we received from this dealership. We recently bought a used Highlander and are in love! Clay was so attentive and responsive while meeting all our needs. If you visit definitely ask for him because he and his team will exceed all your expectations and work hard to get you what you want/need. Thank you Clay and all the Van York Toyota team! We will definitely be recommending him to all our friends and family!
Greg was awesome, made the process easy. Mike in finance office was also great, had paperwork ready to go and this also went quickly. Best car buying experience we have ever had
I approached several Toyota dealerships in the region when I began my search for a new vehicle. Most were very short, and eager to keep from taking up too much of their teams time. Vann York was the last dealership I approached (not for any particular reason, just proximity to where I live and work, I suppose). I wish they would have been the first dealership I approached. Greg Reantillo (Sales) was a pleasure to work with. He and his team worked diligently to find the exact vehicle I was looking for. From start to finish Greg and the team at Vann York were awesome - point blank. They have a customer for life.
I was not looking forward to buying a new car. Between dealing with salespeople and the threadbare inventory right now, it was sure to be frustrating.But I was fortunate in two ways. A car I wanted arrived a few days after my test-driving tour of dealerships. And my salesperson at Vann York Toyota, Greg Reantillo, was an absolute pleasure to work with. He never pushed, he worked to figure out what I was looking for, and let me know when the car arrived so I could drive it and buy it.If youre in the Piedmont Triad area and looking for a car, seek out Greg Reantillo and the Vann York Toyota team. You will be in good hands.
I have very good experience at Vann York toyota ; surprised me how easy, and quickly was the whole process of my purchase. Sale personkari was decent, courtesy. Thank you!!!
My experience with Vann York has been exceptional. In the past 4 months I have purchased 2 cars from here and was lucky enough to have Erick Springs help me out. I received the deal I wanted and can’t emphasize enough how great their customer service is. From sales reps. to management, they are a phenomenal team.
Charles Martin was my salesman and went above and beyond to get me the vehicle I wanted. Luis made the financing super easy. Charles has continued to make sure I am happy and taken care of even after the sale. I would recommend this dealership and Charles to anyone.
Clay and Marvin are an exceptional team and provided excellent service on my recent purchase. Clay took the time to walk me through the operating details of my new Highlander and I couldn’t be more pleased with my decision to come back to Vann York for my new vehicle. An outstanding experience!
I received really good service concerning the purchase of a new vehicle. The representative I dealt with ; Robert Sullivan, was very pleasant to work with and he was very knowledgeable, professional and very personable. He is a great asset to Van York Toyota and I would recommend him to others who are in need of someone to trust as this is my 2nd time dealing with him.
Van York Toyota, and Charles Martin in particular, provided me with outstanding service. I was able to get a new Toyota, with the monthlys I wanted without any hassle or extra down payment. Charles Martin went above, and beyond to help me out. I highly recommend you go to Van York Toyota for your vehicle, and find Charles Martin to assist you.
Clay and all of the staff at Van York were incredible! Easy to work with no crazy business push or sales pitch, just down to earth friendly and incredibly reasonable. Clay was super responsive to inquiries and friendly through and through. The whole team made the experience hassle free. Would definitely return.
I had a great experience working with Jerome Johnson at Vann York. I never felt pressured or intimidated. He was helpful, courteous, and most importantly, kind. He helped make this the first car buying experience I actually enjoyed. Thanks, Jerome!
I recently purchased a 2017 Acura MDX from Greg Reantillo and cant be happier with my purchase. Greg had the car out and ready before I arrived and made the process pleasant. I had a long drive home and he checked on me to make sure I made it home safe. I called Greg a few days later due to a missing key for the locked tire nuts and Greg made sure they overnighted it to me. 5 star guy and a 5 star experience.
If you are in the market for a Toyota Auto, call Mike Reid atVann York Toyota. He will work hard to get you a fair and gooddeal. I have worked with Mike many times when I changed cars.I find him reliable, dependable, and knowledgeable.If you are not happy with your buying experience, he will makeit right. Call or visit him at Vann York Toyota in High Point, N. C.You wont be sorry. He is very professional and treats hiscustomers with respect.
My experience had Vann York Toyota was great. Clay Hudson my dealer was very helpful and honest. He was able to find the exact car I wanted and he made the process simple and easy to understand.
Gus and staff are always excellent with great customer service. I will be back and would tell anyone to come to vann york Toyota! Keep up the amazing work and service!
These guys are great and Gus saved me a ton on a full set of new tires and service. They look out for you and arent all about finding things wrong just so they can sell you something. Always take our Toyotas there for service!
Charles took care of me and made the process comfortable. I am so happy with my 2021 Rav4 4 Door FWD LE. Drives and handles smooth. I not only brought a vehicle, I got the experience and expertise that Vann York Toyota gives their customers. Shout out to the Service Center at Vann York Toyota High Point, NC. My husband is a 2020 Toyota Tacoma truck owner and every time we bring in our vehicle for routine maintenance. The experience is so great that we look forward to bringing in our vehicle. Great job to everyone that makes it seem easy and flawless at the one and only Vann York Toyota High Point, NC.
Update: The Parts Manager gave me a call and explained everything and even offered his Cell number should I have any questions. Moving to 3-stars. GM still MIA.Living in Greensboro I tried to give Vann York a try as I am not to keen on the local Toyota dealership. In December, I went to test drive a 4Runner. Everything went well with the salesman and I told him to keep in touch with me as I would be buying a 4Runner in the near future. Well the salesman never called me and I picked up a 4Runner from a different dealership in Feb. I have attached a picture of my new vehicle.I thought I would try and buy a Part from the PartS department. I gave them the vehicle and trim level and they said they had the part. I told them I would pick the part up the next day. I arrived the next day and the parts person said that they did not have a part set aside for me. The parts person then spent around 10 minutes looking for the part and either pulled the part from inventory or found the part that was set aside. After purchasing the part, I opened the box with the part in it at the dealership. The part was for the wrong trim level. I mentioned this to the parts person and they refunded my money within a couple of minutes of the purchase. My CC has the charge for the parts that I did not take and I have yet to see the refund. I was told the refund should take place within a day but that has not been the case. Only the charge remains on my CC. I have called the GM and Parts Manager but no return phones concerning my issues. I ended up purchasing the part from a different dealership and plan on not visiting this dealership again. Just too difficult for things that should be easier.
After calling and speaking with several dealers in the Southeast, I finally connected with Evan Slater at Vann York. I was trying to find a Tundra with some pretty specific features and color, and didn’t realize how hard it would be to find one with the current limited inventories. Evan made the process of purchasing the Tundra remotely (we did it almost all over the phone and texts), so that we could just make the drive once to pick it up. He is very knowledgeable and I highly recommend him.The good experience didn’t end with him-the finance manager, Luis Nunez, pulled off the deal of the century and got us a killer interest rate. Great experience all around.
Our salesman, Charles Martin was 5-star without a doubt. I gave 4 stars to the dealership process in general. Get tired of feeling sales pressure when I know what we do and dont want. I felt Charles had to repeatedly push back at the finance/sales manager for them to understand that and respect that. Its such an unbecomming aspect of dealerships. Cheapens the industry, without a doubt. However, I would come to Charles again and again. Very happy with him and his professionalism. Kim Willard
Shane was very helpful and personable. Also, he always responded promptly to questions via texts. He got us in the vehicle we wanted for a great price!
I worked with Robert Sullivan twice when purchasing a car from Toyota. He is always extremely helpful, friendly and professional. He guides me through the functions of the car and is always ready to assist as needed. I would definitely recommend purchasing a car with his assistance.
Clay made buying a new truck extremely easy! He answered all of my questions and made this experience a great one! I highly recommend asking for Clay if you are interested in buying a new vehicle!
I had a wonderful experience at Vann York Toyota. The process was the smoothest I have ever experienced. I kept waiting for the other shoe to drop and it never did. Every single person was accommodating and incredibly helpful. I would recommend this dealership to anyone. Greg was incredibly personable and informed. I left there, confidently, in an affordable 2021 Toyota Tacoma. Who would’ve thought. I am beyond appreciative of the entire Vann York team, they do amazing work. 10/10 experience.
I was greeted by Rodrigo Mondragon who made me feel comfortable throughout the process. Rodrigo was very informative and answered all of my questions. Also, thank you to Luis Nuñez for the help in the back when dealing with the finances part of the sale process. No pressure, didn’t fell rushed. Quick and painless, the dealership made the process easy. Final price was exactly as negotiated.
It was really nice working with Jerome Johnson. He was very honest, straightforward, and helpful in answering my questions and giving advice. Very much enjoying my new car!
Shane guided me through the process of trading my old Camry and purchasing a new upgraded model. He explained the new features and allowed an extended test drive. He carefully walked me through the finances and helped me find a solution that worked for me. I’m now a happy XLE owner
Shane Trotter was our salesman -- knowledgeable, friendly, responsive and very helpful. Excellent experience all around! Thank you to the VYT team, and kudos to Shane.
Clay and Mike were exceptional to work with. Probably the easiest car purchase Ive ever made. They were upfront, prepared, and delivered exceptional service. If Im ever in the market for a new Toyota again, Ill definitely be giving Clay a call.
What a great experience. I came out of there with a better deal than I expected. Wonderful experience.
Just bought our new Camry Toyota 2021 SE from Vann York High Point NC. The staff were very supportive and friendly. Greg worked hard trying to assist us in getting us what we wanted. He made it a smooth process. I would recommend him to my friends.Thank you Greg and we are very pleased with our purchase.
Mike Reid was an AWESOME salesman to work with when I was shopping for a new vehicle at Vann York Toyota! He was quick to respond to any questions or concerns that I had, and he found the perfect car for me. I would highly recommend him to anyone thats going to be buying a new vehicle. Hes a salesman that makes the car buying experience stress free without any high pressure sales pitches. He gets 5 stars from me as a very satisfied customer!
Purchasing my new vehicle was so easy. Mike Reid, the salesman, was very knowledgeable and helpful during the purchase process. The credit approvalprocess was online and very easy to complete. I was totally pleased with the whole process.C. Colson
My whole experience with Vann York Toyota was amazing from the beginning of the process to the end of delivering my brand new 2022 Toyota Corolla LE. Mike Reid, the salesperson was absolutely wonderful in providing me with GREAT customer service!!
Mr Sullivan was very professional and courteous. He helped me through the car buying process that was nerve-wracking for me. I am enjoying the vehicle and will be using Vann York for my car service needs.*******************************************************************Update April 1, 2021: Things are still going well with the car but Im having trouble getting my GAP Insurance Policy cancelled and refunded. I refinanced my car early February and after several calls I went to the dealership and was told to sign a document and leave the pay off letter to get the GAP cancellation started. I was told by the finance person it would take 4-6 weeks to get the check and to have a blessed day. This is the 5th week so I called the actual Gap Insurance company and they still show the policy as being active. Nothing has been submitted from Vann York Toyota. So, the 4-6 weeks wait on the check has restarted.************************************Update: April 28, 2021: Everything was completed today. Thank you to Elizabeth for your help in getting the refund completed.
Thanks for Greg helped me to get a new Toyota 4runner Sr5 Premium. Excellent service and best salesman!
I never thought car-buying could be so easy and fulfilling, and thats all thanks to Vann York Toyota Sales Professional Clayton Hudson. Even on his day off his customer service was top-notch. He handled most all of the details remotely to keep the transaction as safe as possible, and he kept me well informed every step of the way. To boot, every person on the sales staff I met at Vann York was exceptional and professional. I now have my dream car, at an amazing price, and Ill be a customer for life at Vann York thanks to Mr. Hudson. In fact, Ive already told many friends to look no further and head down to High Point. (Also, Vann Yorks prices are unbeatable — just do some quick comparisons, and you will see quickly. I was amazed.) Thank you, Clayton Hudson, and thank you, Vann York!
One of the best car buying experience with Michael Reid. He got me the desired trim, options package, color and was very professional throughout. Still helping me sort out a few documentation details after the purchase. Highly recommended!The finance manager - Luis Nunez gave me on the best experiences during financing. He wasn’t too pushy for any extra packages, GAP insurance, and was super flexible. A very practical guy. Again, highly recommended!Overall, I would recommend Vann York over any other Toyota dealers in 100 miles vicinity from the triad area (Greensboro-Winston Salem-High Point).
If you are looking to buy a Toyota vehicle, I would highly recommend going to Van York Toyota in High Point to make that purchase. Remember to ask for Mike Reid. My husband and I were looking for a 2021 Toyota Hybrid Highlander and were not able to find one at another dealership. However, our sales representative, Mike Reid and his management team were able to find exactly what we wanted within two weeks. Mike was never pushy, was always able to answer questions we had in regard to the vehicle and stayed in touch with us almost daily. We have never worked with a more efficient and knowledgable sales representative or experienced the friendliness from the entire dealership that we had in dealing with Van York. Even negotiating a final sales price was easy and fair. Van York and Mike Reid come with the highest recommendation and satisfaction!
I believe having a service appointment is helpful. Recently, they turned me away at 5:30 pm when I went for an oil change for my Prius. The service personnel who had come up to me told me that they take in cars until 5 pm. However, I was promptly taken care of when I went back for service with an appointment the next day. They also called me to make sure that I was satisfied with the service!
Seamless operation these guys are running and what a great group of people. They accommodated me on short notice at the end of the day, and had me out of there in a new truck in about an hour. Best car buying experience I’ve had so far.
Mike Reid was by far the best salesman Ive had the pleasure to work with. He was patient and informative.. I didnt feel rushed to make a decision. He proved himself to be trustworthy from the beginning. What a great car buying experience. I highly recommend this dealership and especially this salesman.
I had a great experience here. Everyone was very polite and friendly and I would definitely consider buying again from here in the future.
Love this dealership. Very honest and transparent. Will continue to do business here and recommended to my friends and family.
Fred was a great salesman. He got us in and out quick and found exactly what we wanted.
Vann York Toyota and Charles Martin bent over backwards to help me get the exact vehicle I have been looking for. This is the 9th vehicle I have purchased, and I have never had an easier group of people to work with, especially Charles. Within about an hour I had the car lined up for them to deliver it to me over 300 miles away.I have tried to be loyal to my local Toyota dealer, and they tried to find me the vehicle. The wait upon deposit was up to 12 weeks. They found one that was one on the lot 18 miles from my home and neither my dealer nor I could even get a call back from World Toyota. So they told me about Vann York in NC and I called late on a Saturday.I had the car deposit within an hour and Charles did an amazing job (over the phone) purchase the vehicle without any pressure...he was all support and help. As a single father of two it’s hard to have the time to invest in the car buying process. This was by far the easiest and best car purchase experience I’ve ever had. The car was delivered to me on Thursday and they even scheduled around my meetings. Fantastic work.Crazy as it sounds, Vann York may become the dealer I am going to be loyal to in the future despite having bought 5 Toyota’s from the dealer 4 miles from my home. Great job Charles and Vann York! I really appreciate all the help!
I would just like to share my experience with this team. They were great to work with and made it possible to have a car that I absolutely love! Top notch!
Keo did a fabulous job with our most recent purchase at Vann York Toyota! He is incredibly efficient, personable, and a pleasure to work with! Our family always has a wonderful experience with Vann York Toyota, and Keo always delivers!
Clay was great to work with. He found the vehicle we were looking for at a great price. Good trade in value for my old vehicle. I would recommend to others.
Thank you Mike Reid for making this car buying experience seem so effortless. I really appreciate your professionalism and how you answered all of my questions. Now I am driving my beautiful Rav4 and I would recommend you to all of my family and friends!
Shane was a pleasure to work with and never pushy. Would definitely recommend Vann York and Shane Trotter to friends. Everyone was a pleasure to work with. Update: 5/4/21 - reported a safety issue to salesman, supervisor. No help whatsoever! Reported incident to Toyota on 4/6, performing diagnostic tests which could take up to 30 days for results. I have a 30k brand new vehicle that I will not drive as it is unsafe. This same safety issue has occurred three times in less than 30 days once resulting in a three car accident.
Very professional staff, everyone is so friendly. Special thanks to Clay super nice guy to deal with.
Normally taking your car to have it serviced is such a headache but not with these guys! I call Ashley & let her know when I need to bring my car in. I never have any problems they go above and beyond to accommodate me in anyway that they can and are always so helpful 👍I love knowing that if they tell me something it’s the truth not just another car dealership trying to take advantage of a woman... I would recommend VanYork and their team to anyone!
Tried to visit to further research and perhaps test drive a new car worth $38,000-$40,000. Upon arrival a guy who appeared to be a Manager says they are offering more than Kelly Blue Book values on a trade, and persuades me to get a formal appraisal on my vehicle. I told them their inventory didn’t include the model I wanted to consider but they still try to move forward. Said they can trade for another vehicle from another dealer. Then I sit down with salesman Greg Reantillo and once he figured out I probably wouldn’t buy a car that night he was ready to get rid of me! I guess he expected me to want to buy a car before I drove it or even saw it in person. Apparently this place prefers only people ready to buy a vehicle the same day.Then he says the opposite of the Manager guy and says here, I’ll look up your car’s value on Kelly Blue book (as if I don’t have Internet on my phone) and that’s what we will give you, the total opposite of what the manager told me 5 minutes earlier! I grabbed my keys and walked out. I will not be back to Vann York, what a pathetic car buying experience!
Greg was fantastic. Awesome person to deal with. Made the experience seamless and was easy to work with. Would recommend him again any day of the week.
Clayton Hudson at Vann York was extremely helpful in the process of buying my new car! He worked with me to make sure I got the car I wanted at the price I wanted, and was there to help every step of the way from when I first reached out to the dealer to when I drove off the lot with my car. I had a great experience and would highly recommend to others.
Thanks to all the staff that made our vehicle purchase easy and satisfying. A special thanks to Evan, he was a pleasure to work with, very honest, friendly and showed intergity. He helped us pick out a vehicle with all the wants and needs that I ask for... Dee was very informative and explained all the financials. The whole process worked like a well oiled machine. Everyone had their part to do and they did it well. Thanks Van York for giving us a great buying experience.
Greg Reantillo is an outstanding salesman. He went the extra mile to make sure that all our questions were answered. I was shopping for a Toyota Camry and he made it a pleasure. I would highly recommend him to anyone that wants a great salesman. 5 Star all the way.
Freddie McClain was awesome through the buying process and he made it fast and simple. He was there to answer all questions. When I left Van-York I was a very satisfied customer.
I am 100% satisfied with this dealership, Vann York Toyota. Exactly what I was looking for. A great price with no dealer installed items or unnecessary additional fees. The final price was exactly as offered. The final interest rate was exactly as offered. No surprises at signing. The salesman, sales manager, and finance officer were very straightforward and professional.
Just drove home from Ohio in my new 2021 RAV4.Great car. Great choice. Great salesperson. Thanks Greg, for making it happen!
Everyone at Vann York Toyota made my car buying experience quite easy and relaxed. I was treated with respect and everyone was polite. I would recommend these people and their services. Enjoying the vehicle too!
Very quick and painless purchase of our new vehicle. Everyone was polite and courteous. Shane did a great job making sure we got what we wanted and Luis in finance was very pleasant and easy to work with. Overall great experience.
Fantastic experience with Jerome Johnson. Nice guy, thank you very much.
Thanks Clay for making the purchase of my new Highlander an extremely easy process!
Best experience I have had when it comes to purchasing a car! We have gone to many other dealerships and Vann York Toyota was top notch. Freddie M. was very caring, honest, and conversational. He was professional and gave me all the information I needed. He exceeded my expectations when it comes to buying a car. They really got me a great deal. The service was excellent. Overall, I would definitely recommend to others going and purchasing a car here!
I bought my 2021 RAV4 here and it was the best experience. Jerome (Max) was super helpful. He went above and beyond to make it a great experience for me.
Highly recommend this Toyota dealer, and my salesman Evan Slater! Running boards were installed in a few minutes, and finance manager made sure the math was correct. My Tacoma wasnt in stock, but the dealer made a quick transfer. In two days I got a great deal and didnt pay a markup or for things I didnt want/use.
Jerome Johnson is fantastic at his job. He made me feel welcomed and really wanted to help me get the vehicle I wanted. I had an excellent experience, thanks!
Vann York worked me in at the last second for an update to my 2019 Tundra. The team was kind and accommodating.
Brought our car in for service this week to give them another chance- solidified our decision from a few years ago never to bring our car here again. Service department is dishonest!
I purchased a 2021 Toyota C-HR at Vann York Toyota and was very pleased with the sales professional (Clay H.) and all of the team involved in getting the vehicle that I wanted. Clay was responsive to my questions, understood my needs for a smaller vehicle (since I am vertically challenged) and found me the perfect size with color and features I desired. Clay was efficient with the paperwork and most important - patient while explaining the technology that this vehicle has compared to my old car. A dreaded car-searching experience turned into a pleasant event!
Greg did a great job in providing alternatives to get the Prius I wanted. He explained all of the options provided in the car. I enjoyed working with him and appreciate all of his assistance.
Clean, prompt, professional, many options for scheduling and waiting for your vehicle or using a shuttle. Easy and quick.
Got treated very badly here there very high priced and i got passed around to 4 diffrent people before i could even get a price on a vehicle dont go here if you want good service i ended up buying a 2016 toyota tundra 80 thousand miles fully loaded leateher for 27000 out the door kift kit tires and all at parks chevorlet go there very fair priced
Our entire Van York experience was excellent! I arrived thinking I wanted to buy a used car but decided to take a look at the new ones. Eric was so incredibly accommodating and knowledgeable. There was no pressure - he let us take our time and just really was available. I left without even giving him my name but then called back and spoke to him more. I went to 2 other dealerships (1 Toyota, 1 Honda) and the experiences were nowhere near as pleasant. I called and told him I was returning and he had my car ready for me when I arrived. All safety protocols for covid were followed. The financing aspect with Wes was also excellent. I could not have been happier with my experience and I LOVE my new Toyota Sienna! I would absolutely return to this dealership.
Freddie was my salesman! He was wonderful to deal with and talk to! Found me what I wanted, at the price I wanted! He didn’t try to “up-sell” me on anything other than what I wanted! If I need another vehicle in the future, this is where I will go for my needs!
Charles Martin at Vann York Toyota is the best! Ive been a loyal customer of Vann York Toyota for the last 18 years. Ive purchased 2 vehicles so far from these guys. I just recently traded a vehicle for the first time and Charles made this new experience very easy and some what stress free. Charles answered all the questions I had and showed me all the ins and outs of the new 2021 Venza. I highly recommend Charles and the Vann York Toyota family to anymore and everyone. I will always be a Vann York Toyota customer. With Vann York youre not just a customer, youre family! Thank you Charles...the pound cake is coming soon!!!!
Worse place to buy, very irresponsible from management down.
Clay was helpful, patient, knowledgeable and took time to make sure we were satisfied before the purchase was complete. We would highly recommend, and would purchase from him again!! Love my 4-Runner!!
This was a seamless experience for me, even though I now live in South Carolina. I traded in my 2018 Rav-4 XLE and leased a new 2021 Corolla LE. ALL of the people with whom I worked were excellent: Mike Reid, Salesperson; Marvin Richardson, Sales Manager; the person in the Finance Dept., and even the driver who drove my new car to me in SC: George McKeithan. Thank you for representing Toyota so well.
Great experience shopping at Van York. I had the pleasure of working alongside with Robert Sullivan who made my first car buying experience a pleasure !!
I worked with Greg Reantillo on the purchase of my new 4Runner. I felt he gave me a solid offer from the start and followed up on his word moving forward, which I really appreciated. His communication was timely and my buying process at the dealership was easy. Greg did a great job.
I was extremely satisfied with my experience at Vann York Toyota. Before even going to test drive a car or meet anyone at the dealership, Charles Martin spent plenty of time with me texting and talking back and forth to understand what I wanted. Once he knew what car, features and colors I wanted, he delivered! Charles was never pushy, but didnt mind asking the difficult questions. Thank you Charles and Vann York Toyota for making this one of the most pleasant car buying experiences ever! I have already recommended you to my friends and co-workers.
Wait time at service dept is ridiculous! I mean my goodness! How long does it take to do a bloody oil change!!!???
I just purchased my first Toyota last night. A beautiful Highlander that I wasnt sure Id be able to get. I was ready to give up after dealing with overly pushy, frustrating, other dealerships. I live an hour and a half away and thought Id try one last time since Vann York had the trim I was looking for in stock. Shane was my salesman and he is AWESOME! I told him my budget, he stayed on the phone texting me all day, trying to get everything nailed down to see if it was possible with my budget, and then told me I could drive out to firm everything up. I must admit I thought about not going, afraid I was going to get the run around again, but they checked my trade-in, determined everything was good, and stuck to the budget I set. They didnt try to sell me anything I didnt want, worked quickly, and I honestly laughed the whole time I was there. They are all so friendly! Im 50 years old and have owned numerous vehicles, but this was BY FAR the best experience Ive ever had buying a car! I HIGHLY HIGHLY RECOMMEND! GIVE SHANE A CALL! Tell him the old lady in the beautiful new Highlander sent ya!
I recently purchased a 2020 Toyota 4Runner from Vann York Toyota in High Point, NC. My salesperson, Eric Spring, was an absolute pleasure to work with. Eric addressed all of my concerns over the phone and via email before I arrived to take delivery. He promptly followed-up and sincerely thanked me for my business after the sale. He was eager to make sure I was 100% satisfied with my new Toyota. The Sales Manager, Marvin Richardson, went out of his way to earn my business when dealerships in Charlotte continually lied to me and dragged their feet with misinformation.I bought from Vann York despite living nearly 100 miles away in Charlotte. The staff at Vann York made me truly feel like they wanted my business. Finance manager Steve Davidson quickly and efficiently processed the paperwork for what was an atypical deal for the F&I office.I can emphatically say that I recommend Vann York and its staff to any prospective Toyota buyer. My sincere thanks again to Eric Spring, Marvin Richardson, and Steve Davidson for their professionalism.
Really hard a great experience working with Michael Reid getting my new car! First time care buyer and Michael made the process so much more easy than I ever could have expected !
These people are crooks, their service dept and managers are useless. I bought an extended warranty for my vehicle when I purchased it through them and now that I need work done it is conveniently gone. They stole from me and wont admit it. This is a sleezy, underhanded place. In addition most of their inventory is made up of used vehicles from rental agencies that sell a vehicle around 90000miles. These cars have been drivin into the dirt. Buyer beware.
It was great my salesman Evan was great. Could not ask for anything better. AMAZING
Vann York Toyota in High Point NC is the best dealership on the planet! It is always a great day at Vann York Toyota. Exceptional customer relations in a great atmosphere. Marvin Richardson is the best of the best! You can go to Marvin and ask him, does this make sense and he will give you an honest answer. Marvin works the numbers and he gives you options and help you decide what is best for you. Robert Sullivan is great sales representative, he helps you understanding what your options are, and it is all about what you want and what you want to do. Luiz is there to help you understand what you purchased and what is needed to protect your vehicle before you sign on the lines. All of these gentlemen work together to make the best possible experience achievable to make you happy. This is 5th purchase at Vann York Toyota. I wouldnt think of going anywhere else.
I made an appointment for an engine oil change. I had a coupon from a timing belt service done by the dealer, enough to cover the cost of an oil change, and was assured I could use it toward the oil change service when I called to make the appointment. I drove 45 minutes to the dealer, presented the coupon and was told I could only use half of the value and I would be responsible for the rest. I was disappointed, but agreed since I had already driven nearly an hour. As I sat in the lobby I saw other customers come and go as I waited for my scheduled oil change. When I asked what the delay was, I was told they are bringing it around. I sat for another 40 minutes. Total time spent waiting for a schedule engine oil change was 10 minutes shy of 3 hours. Mind you, this was a scheduled appointment and I had taken the metal skid plates off of the vehicle to expose the drain and oil filter prior to arriving at the dealer. When the vehicle was finally finished, they didnt bother remove the dirty paper floor mat from the driver side.In hindsight, I would have been better off changing the oil myself and saving 5 hours of my day off and the money spent on the service and gas used in transit.The prior timing belt service required me to leave the car with the dealer for a few nights and it went fine from my point of view. However, the oil change was a different experience. Im not saying this is standard practice for this service department, it was simply my experience with a scheduled oil change.
I bought my first car today at Vann York Toyota and I honestly can’t say enough positive things about my experience here. In addition to getting a great deal on my car, the people were phenomenal. Eric Springs and Luis Nunez were beyond helpful and patient with me the entire time. They were much more invested in my wants and needs than just trying to push a car sale. Everyone here has set the bar high for my next car buying experience and I couldn’t be more appreciative! I would recommend them to anyone in the market for a new (or new used) car!
You guys are awesome! Thank you so much.
My wife and I visited Van York Toyota to look for a new Highlander. Eric met my wife on her first visit and she found one she really liked, so we went back the next day.Eric was very professional in his approach to us and went well above in his service to meet our needs.We went back after a few days to ask some questions that we couldn’t figure out on our own and he was very patient with us.I will definitely go back to see Eric when I’m in need of another car and will recommend him to all my friends!!
I had a great experience at Vann York Toyota!!! Evan Slater was very professional and knowledge!! I drove from SC to purchase there and would do it again!!