Painted exterior throughout college, and have always loved Sherwin Williams for the service and knowledge they possess. Went their for my own person project for which I needed advice and have to say it’s my last time going to this location. Was helped by a newer employee who was very nice but was steered in the wrong direction from the get go. The manager never intervened or helped the trainee during the process and I’m $500 in and 5 hours of waiting for a project that should have been $200. The whole time it was like i was invisible by the manager, but in her defense they looked drastically understaffed. This is store issue not an individual staff issue. No one stopped to ask the right questions and i had to bring in my own paint expert, and random people were trying to help me figure it out. During checkout my designer was questioned about her commercial account by Francisco, he stated that he didn’t believe she had a commercial account. This is not the level of service you expect or pay for at sherwin. The previous owner/manager was fantastic so this is a new issue. I’m driving to the south end from now on.
Convenient place and newer store. Hidden like most place on the island but it is really there. Well done
Manager refused help me find more paint which he did not have in the store, but Manager from store on Rt 278 was excellent, very helpful and polite.
Yami was very helpful a d really friendly environment and the music was great 👍 ☆☆☆☆☆
Nice people. Quick service.
Visited store this morning with multiple customers in and out. But 3 of 4 employees working with no mask. They were walking in customer area with no mask.Would recommend not visiting store until employees comply with corporate COVID policy.
Excellent service! Yami and Melissa were so helpful! Thank you!!
SW is always helpful and has made it simple to order and pick up paint without interacting. Caring, responsible company. Call in your order and it will be waiting for you on a table outside
Great service, very knowledgeable sales associate
Excellent service. Efficient and friendly.
Great store!Clean, attentive service!Excellent paint color choices!
Got a tube of colk from there when back to the job and it didnt work
Great store, and I felt safe; wearing my mask as they wore theirs
I brought in two cans of paint purchased over a year ago and asked to have them shaken up. The young man did so and also brought them out to my car. Very good service.
I went to home Depot with no advice from anyone, if you could even find someone. Went to Sherwin Williams and Megan listened and saw what I was trying to match, she advised me in a totally different color and she was right. So happy with my experience their.
That the staff is extremely helpful, that they know a lot about the best paint to choose for your project, and they have everything you need to get it done.
Always helpful staff. This store offers in-home color consultation....simply great. Liz Tate came to my home and recommended paint colors to me that are perfect. I had been stumped for two years! I highly recommend her to you...she offers expert advice.
The team that works at my local store is great. Always remember me and were able to find my paint under my contractors name. Phew!
The staff is friendly and knowledgeable, and some of them have surprising tips and tricks to doing things that make the job easier. Definitely a good branch to visit
Great place to buy your paint very helpful
Good place for paint supplies. Good quality paints and all you need for home project. So far all employees have been good.
The employees here take really good care of us at Up The Creek. Thank you so much yall rock.
Visit HHI as Megan was extremely helpful and answered all our questions without hesitation! She was great!
Very helpful and patient customer service. Took the time with me to make sure I had the best color selection.
Great service even on small purchases. Never been disappointed in any of the color matches that have been done for me.
The personnel are excellent at recommending good practices for painting.
The staff at the Hilton Head mid-Island Store is very knowledgeable. Most of the clientele are professional painters, but the staff will help regular people equally.
Great place to get paint and all the items you need . Staff was very friendly and informed .
Nice place
Good service, clerk was knowledgeable about the products, and very helpful.
Nice and knowledgeable staff. Helped load paint into our car.
Very busy store but Ashley was extremely helpful! Thanks!
Compared to the large home improvement centers, It is possible to get Almost immediate attention. I appreciate not having to hunt and call for service help.
Knowledgable staff, good products,convenient hours but especially a staff that is helpful and again, very knowledgable
A great experience during every visit.
Staff is very friendly and knowledgeable about the products they sell.
Convenient location. Helpful employees.
Bobby is amazing. So helpful, professional, and nice.
The staff was extremely helpful trying to match a paint
They can match any color, and it is quick and easy.
Very knowledgeable staff. Great products
Employee knowledge and willingness to help
Friendly knowledgeable staff and great products
Courteous and knowledgeable people.
The customer service was great!
Staff here is so friendly and helpful!
Everyone is knowledgeable and willing to help choose colors
Helping locals for so many years!! Thanks Sherwin Williams!!
Customer service is incomparable to other businesses
Sales associate was very knowledgeable and helpful.
You do a great job
Great product at a store with great service
Customer service was great.
Good service.
Knowledgeable, professional, helpful, and understanding.
Good experience.
Staff is great and helpful
Fast, efficient service.
Very helpful..
Great paint Great employees
Excellent store.
Great service and quality
Lower prices
Good service and kindness I went on Sunday and Ashley, he was very kind patient with other clients
It is very good store
Very good service I recommend it
Everything for painting