Absolute worst service department ever. Left message after message and will not return phone calls. My truck was turned in for a major issue and it sat for almost 2 weeks. When I finally got a hold of the manager, he said he was waiting for me to bring it in. Completely clueless. Tried getting a hold of the GM, but he doesn’t return phone calls either. Horrible customer service at this place. I’ve had two visits here and each one was horrible. Would not recommend.
Just bought a 2017 BMW X3 from a gentleman named Seth Gorsuch. Really awesome man. Even though the trade value of my car was only 15k, he got to raise it up to 21k which has helped me a lot. Although there are minor issues with the BMW Seth is able to get it into repairs and make sure that what ever issues needed to be fixed, will be fixed. If you go there please mention my name.
Service Department would not recommend. On 11 August 2021 my family and I went to Liberty Chrysler Dodge Jeep Ram with the intent to purchase a new vehicle with a 3rd row seat. We found a 2020 Dodge Durango Certified Pre-owned that we settled on for purchase. The sales departmart was great, had no issues there. Sale went well, but I needed to come back up there the next day to finish up some paperwork. When driving the new vehicle home the night of the 11th, I began braking from highway speeds and we noticed a good deal of vibration and shaking. I got to the house, looked at the brakes and noticed an approximately 2mm deep gash in the center of the rear right brake rotor.On 12 August 2021, I was back at the dealership with the new vehicle. I brought up the braking issue and the visible gouge in the brake rotor to the sales department. They worked with me and contacted the service department to have them take a look. I pulled the truck over to the service lane and was met by a male service technician. I told him about the brake rotor and the gouge. He looked at it, and said, There might have been a rock caught in the rotor at some point. Youll have to pay for a brake job, its not covered under the warranty. I replied, Its a certified pre-owned vehicle and one of the checks on your certified pre-owned checklist is condition of brake components. Surely a gouged brake rotor does not meet Chrysler standards. (I had looked up the pre-owned checklist before arriving at the dealer and had a copy of it if I needed it) He walked back in, spoke with the manager and came out to say that they would replace the rear rotors and turn the front brake rotors to fix the issue. I would need to bring the truck to them the next day because parts would need to be ordered.On 13 August 2021, we brought the Durango back to the dealer at approximately 0930. The dealership provided a loaner vehicle. At approximately 3pm, I was called and advised the truck was ready to be picked up. I picked up the vehicle a little after 4pm and drove it 10 miles to my home. Again I felt a slight vibration while braking from speed, but attributed it to uneven wear on the front pads due to the rotors being turned.It is now 2 September 2021, the truck has an additional 200 miles, and my wife notified me today that the vibration is back and may be worse than it was initially. I inspected the brakes when I got home from work and noticed the replacement rear right rotor has a wear mark in the same spot as the old rotor. The service department seems to have used the same pads that caused the initial problem with the replacement. Nontheless, now the front right rotor, which they turned, has bad scouring. The front right rotor initially had no issues. The front right rotor still has turning marks on it and the brake pad does not appear to be contacting the rotor.When I bought a Dodge certified pre-owned vehicle from this dealership, I expected the proper service checks to be completed per the Certified checklist. The rear rotor was in an unserviceable condition from the start. The sales department was very helpful, the service department seemed very defensive on initial contact with them. The service department failed to perform satisfactory certified pre-owned checks via their own checklist and failed to perform satisfactory work on a critical component of the vehicle. Reduced braking capacity is a severe safety hazard and places myself and my family at risk. Now I will need to spend money to replace components that have been replaced, and spend additional money to replace components that had no issues until they were serviced.Photos are attached: 1) Their own certified pre-owned checklist 2) New rear rotor with developing scour line 3) Freshly turned front right rotor with developing deep scour marks 4) The state of the brake rotor on the car as it was sold to us as a certified pre-owned vehicle
My son and I purchased a 2015 Chevy Sonic from salesman John Z. Fantastic salesman and great man. I purchased the warranty with the car. A few months down the road had an idle issue with the car. John insured I had a loaner while mine was in the shop. Which was above and beyond my expectations.Crystal M. Was my service person. She was fantastic as well. Liberty covered my $100 deductible because they were unaware that the car also had a broken engine mount discovered while in service. So a $1000 repair cost me nothing. I thought car dealer ship service of this magnitude was forever gone. I was wrong. These people are the greatest. Thank you Liberty Dodge Jeep. Five stars to Crystal and John. Need a car new or used go Liberty.
Great dealership...... My sons old jeep broke down while he was traveling to FL. It was basically not worth fixing. The folks at the dealership worked with us and allowed the car to stay there until we could take care of things. I feel they went out of their way to make a bad situation much better. Thank You !!!!!
Great dealership! I purchaseda 2017 Nissan Rogue that looks like its new! They are professional...they will get you a good finance rate and I was out the door in 2 hours! Thanks MJ and the great Sales team! And they treat the military personnel very well!🌟
Great job. Even finished much sooner than expected. Thank you!
They never answer their phone for service and even though they were do nothing. They would change my oil, bc I didn’t make an appointment.
Troy Rhynes AKA Mr Suspenders sold my wife and I our car today. Troy is an exemplary sales representative. We told him exactly what we were looking for and he gave us a variety of options to choose from. Troy was patient with us as we took our time to view each vehicle that we were interested in. Troy was not pushy and did not try to force us into buying anything. This was by far the best experience I had purchasing a vehicle. Thank you for being a straightforward and polite sales representative.
I dont understand why you cant make an appointment for service on your vehicle. I took my car in 2 days ago. I called this morning and my car has not even been looked at yet. I could be driving my car until a technician is available to check it out. Please consider revising your policy.
The service department is exceptional and went above and beyond to fix my vehicle. I would recommend you to visit this team for service needs.
2017 RAM 1500 RebelNew to the area and had an emergency repair on my airbag system. I had another dodge dealership in upstate Ny look at a couple month prior. I was outside my warranty and because they could see this was warranty work prior because I had the records, they with out any hesitation corrected the issue under warranty. Serviced the suspension quickly and properly. Thank you Liberty Dodge you guys are great!Want to give a shot out to Will in the service department extremely knowledgeable and terrific employee. My Permanent business has been won!
Salesman was eager to sell a car until we told him about my fiancé’s recent car accident. We were supposed to be followed up with but never got an email or text. Jokes on them because our insurance cut him a $21K check 😂. Don’t go here! Go to J.C Lewis down the street, respectfully.
Two words...OUTSTANDING PROFESSIONALS. Those are the words we think of when recalling our experience with Troy Rhynes and other staff at Liberty CDJR. As long-distance customers, we were pleased with how well Troy coordinated our order via phone/internet so that we could get in and out of the door on the vehicle purchase. Liberty CDJR provided courteous, no-hassle service with a great selection of vehicles and fair prices. I’d purchase from them again. Thanks, Liberty!
From start to finish the team made the process super easy! They 100% work with you explaining the process and will negotiate with you within reason. The Manager came and spoke with us laying it all out on the line, we felt like he was definitely making sure we were comfortable and happy with the numbers. There financial guy also explained all the final details, made the signing process understandable and easy. Last but not least Troy with the suspenders is your guy to see, it never felt like he was just trying to sell a car! Hes attentive, he listens to you and just has outstanding customer service! This man needs a raise,!!! If anyone is in the market to get a new vehicle ask for Troy will make it happen.
I really enjoyed coming to this dealership for the first time. Amazing customer service and consultation I will definitely be back soon hopefully I will drive off the lot with my 1st brand new vehicle!!
My vehicle broke down in vacation and they did an amazing/fast job on getting us back on the road! Wonderful customer service!
We bought a new Ram Limited. The people who work here were friendly, professional & very helpful.
I had a great experience with Troy (the man with the suspenders!) and everyone at Liberty Jeep. There were no games, and we all communicated what we needed to make the purchase happen. It’s was an easy experience. Thanks!
Fast service first come first serve service
Dropped my car off at 7:30, it was after 8am when the driver started working. Driver was polite and respectful, vehicle was excellent. Was after 2:30 when I got my vehicle back after recall work.
I recently bought a Jeep Wrangler and Hansel Morrow was my sales associate. He was very knowledgeable about the vehicle and was very patient with me. I will be recommending him to anyone that is looking for a new or used vehicle because he took his time and made sure it was what I wanted price wise and vehicle wise.
Fast friendly professional and out of there for my service
Went the extra mile to get a part for my truck definitely appreciate their hard work!
Hansel made sure the whole process was comfortable, swift, and smooth. Would recommend this salesman to anyone looking for a new or used vehicle at this dealership.
Budget trucks need a good cleaning and wash down inside and out. The check light came on half way into our trip 🙅🤷the question we had to ask the guys he seems like we should of known the answer to. Its Nothing to die with LCD its the truck rental place
I took my husbands truck in for an oil change and two minor recalls. Was told an hour to an hour and a half. (No appointments for that. First come, first serve.) Not great, but ok, the work needs to be done anyway. Three hours later, it was finally finished. I got no updates along the way until I asked for one. I will definitely NOT be returning.
Have a friend that just recently bought a vehicle here and a little after a year it’s already having issues. They had her vehicle for over a week and didn’t even look at it knowing she had a baby and no other vehicle! Another issued occurred after she took it back (without it being seen over a week being there) and they refused to look up her warranty for the vehicle to see if it will cover it! She ended up having to go to somewhere else to get a diagnostic and To get her vehicle fix! They treat you good until you drive off that lot! Highly don’t recommend to get any vehicle from this Jeep dealership!
Try to get a quote and they never called back bad for business lucky I couldn’t do no stars
Service Department, I have had no dealing with sales.They do not offer appointments, large and small maintenance is first come first served. I get that on oil changes but not on things that could take days to repair.I tried for three weeks to get my truck in to the diesel technician. I was consistently told there were several vehicles ahead of mine and I could leave it for the technician when he returned in a few days. I have one vehicle, were they going to pull the trailers for me? Is there only one diesel technician? Does he not work every day?I finally took my truck to another service department to be told I had warranty items that needed repair, 3000 miles ago. Ive done all repairs suggested and kept up with normal maintenance. Because this service department would not see my truck in a timely manner the repair cost has more than doubled.
Make sure you ask for Hansel if you’re looking to purchase a new or used vehicle from this dealership! Amazing service; The process was very quick as well!
Hayden told me he could get the price lower than what was on the window and get me in the truck and ended up trying to get my price down on my truck I was wanting to trade in and never budged of the price of the window price on the truck then would not back the price on the internet like all the other dealerships do will never do business with them again I will go to Savannah or woodys this coming week to see what they have the owners need to see if they can find a better financing manager cause the one they have evidently don’t wanna push the old cars out and make room for the new was lied to the entire time I was there
Thank you Roscoe Stanley for your help Im a happy lady .
Management showed little to no interest in selling me a car, attempted to renegotiate a second car on the lot at a lower price and they didnt even bother to write up a new deal. New sales associate was very enthusiastic and polite but other employees there were very unprofessional by barging in office while we were talking, and also showing another client the same car I was interested in while I was there. Kind of made me lose taste in the car and the respect for management.
I was in search of this particular vehicle for a while and I finally found it at Liberty Chrysler.Dee was very easy and pleasant to work with. She answered all of questions with no problems. I highly recommend Dee to sale you a vehicle.Yours Truly a very satisfied customer
Saleswoman D had a lot of customers when we came into the dealership but she took us on and let us be independent but still extremely helpful. We found the perfect car for us and our son and our puppies. The process did not take long at all. Finance was helpful and listened to what we wanted and we negotiated and ended in a fair price overall. Sampson is an awesome guy and definitely makes you feel welcome and makes the process fun and easy. Everyone is easy to bond with. They push papers to get the tag process done easier and faster. An overall fantastic experience!!! Everyone here is amazing! Highly recommended !
The staff were very friendly & very knowledgeable of the vehicles in their possession. They worked hard to get a deal put together that I liked/could agree upon.
After getting us in on price quote they changed then wanted more down payment. We were hoodwinked. Then saw someone else drive out with the Jeep. Be careful with good guy bad guy tactics.
Roscoe Stanley (sales representative) friendly, knowledgeable, professional and told the truth. my kind of sales person thank you.👍Best of all you got the job done, top dollar for my trade in, and brand new Ram 4 x 4😁😁😁
Best customer service you will find. This is the only dealership my husband and I will deal with. They will go above and beyond to make sure you are happy with the vehicle and the price before you sign any paper. This is vehicle #2 for us. I recommend them to everyone looking for a new car
This relates to sales and the 1 star says enough.
The lady in the service department is a reason not to but from these people. Not to mention they have no clue when the tech will be in next week but asking to keep my only vehicle.So nice nasty, its not what you say but how you say it. Attitude says everything and hers said TAKE YOUR BUSINESS SOMEWHERE ELSE!
Literally went there with the intention of getting my 2016 fixed then trading up but afterwards. Being someone who takes his car to the dealership for repairs and service, and dealing with this service department, i’m sure I won’t be back nor will I be purchasing a vehicle from here.
If I could give them zero stars I would.They were dishonest and very unprofessional. We drove over an hour to buy a truck. I ask 3 times before I got there what the total out the door price would be she gave me the price and again I said that is everything tag, title, dealer fees, everything bringing the check cost.I even text her before we headed that way and again ask if that was the total and she assured me it was. We get there drive the truck and even though it smelled terribly like cigarettes and the change oil light was on and it needed tires we decided to do the deal only to be told the price she gave me didnt include the 3000 down payment. REALLY! ARE YOU KIDDING ME. AndAnd after talking with the manager I was even more disgusted at the total lack of professionalism. People beware!!!!
Great service and excellent staff. They are very friendly, fast and thoughtful.
Dee was 100% on point with the knowledge of the vehicle I purchased and she knew all the options on each different trim level as well. I always love to deal with people that really KNOW what they are selling. A special thanks also goes out to Gatson for always being honest, courteous, and always a pleasure to do business with. Thanks Again!
Fast and friendly service!
A very good dealership and the reason is customer service. La Tasha White was great due her care about what the customer want and her personality is spot on. She made us feel welcome also like we was a part of her family not someone trying to make a sale. I have been to many dealerships also talk with many people but she is the best I have seen. If you want a vehicle as well as a good price ask for La Tasha White because its about what you want not all about making a dollar. Im a hard person to please. Thanks La Tasha
I had a great experience here when i got my car..... Natasha made me feel welcome and made feel comfortable being there for my 1st time buying a new car..... She was great and answered all my questions and concerns..... if, i could i would rate here more than a 5 star..... She was the best..... Thanks again and i love the car.....
Great Dealership, Tonia Sampson, Saleslady was very informative, very upbeat attitude and was there during the day. Young, but learning. When I Return Ill be asking for her help. Cant rate her high enough.
Great folks took care of me quickly. But they need to provide water for the customers while they wait.
One of the best places to buy a Ram from. The service department (Crystal and Bo) was very helpful. The parts department is always helpful. I am very pleased with their professionalism and attitude that goes a long ways!
Shady Service Department. I was on Temporary Duty to Fort Stewart when the Check engine light came on in my Jeep Wrangler. I have a blue tooth code reader so I logged the codes and gave a detailed description of the issue to the service department. They took three days diagnosing the problem. When I went to pick up my jeep they said they could not figure out what was wrong yet still charged me for a diagnosis. The reason it had taken three days was they performed a recall repair WITHOUT my approval, a repair (and associated loaner vehicle) I had scheduled back in my home town. They didnt inform me they were doing the repair and deprived me of my vehicle for three days because they wanted to be able to charge Jeep for the install. When I got back to my home town dealer they were able to able to diagnose the issue in 10 minutes (bad cam position sensor) and said any competent Jeep Mechanic should have been able to do the same. I cant speak to the sales side of the dealership but the service side chose profit over integrity.
Fast friendly service
We recently bought a vehicle from here. Raina Richardson was our sales rep and she was amazing. The whole process was hassle free and there was no pressure to buy whatsoever. Initially we went to look around and found a vehicle that we wanted. At this point we had already went to several other dealerships looking at vehicles that met our needs and desires. Once we traveled to Hinesville and looked at the inventory there, we found what we were looking for. Raina met us outside and was very knowledgeable about the vehicle that we were asking about. I told her that I was interested in the vehicle and that I would return later that week to purchase it if it was still available. She took the vehicle off the sales lot and held it for me until I was back in town. Raina worked with my work schedule and made herself available for any questions or concerns that we had. She is true to her word and helped us to get the best deal. Once we went back to finalize the purchase, again, she met us outside with a big smile on her face. She made us feel like we were more than customers. All of the staff are pleasant and I have nothing negative to say about our buying experience. I will certainly recommend this dealership to friends and family in the future, and will definitely send them to Raina with a clear conscious.
Went to this dealer yesterday and left with a brand new vehicle after trading in our car! We were and still are nothing but satisfied, we were helped by Dereana Phillips, as soon as we got out she greeted us and was very knowledgeable to what they have in the lot! We let her know exactly what we were looking for & she helped us from start to finish! She made sure we left satisfied and she was very truthful about all vehicles even if it was something negative she didn’t force us like most sales reps will and she was very polite and patient!!! Highly recommend her & this dealership overall!
Hello everyone, if you are looking to purchase a vehicle with Liberty Chrysler I highly recommend Latasha White as your sales rep. I have bought three vehicles from Liberty Chrysler over the years. All three vehicles Latasha hasi been my sales rep. I don’t see anyone else but her. She listens to what I want and is patient the entire time while I ask millions of questions. She takes her time and explains in detail everything about the vehicle. I highly recommend Tasha. She is awesome at what she does. I also have to add Mr. Sampson because he is always pleasant when I stop by. He always has a smile and has great customer service. Also every time I need my oil changed I head over to the service department and they always take care of my vehicle for me with no problems. I’m always satisfied with the customer service I receive at Liberty Chrysler.
We were upside down in our car and owed way too much on it. I went around to 3 different dealerships trying to get out of it. Liberty Chrysler was the place to go. Latasha White helped me out on my second day there and she helped point me in the direction of our new vehicle!! We were able to get our car paid off in full and owed no negative equity. Latasha was friendly and knowledgeable. I would recommend this place to anyone looking to get into a new vehicle or even a used vehicle. They love their customers and their cars!!
I had the best services offered to me, by a car dealership at Liberty Chrysler. My saleswoman was the best. If you Go, Please ask for Latasha White. The fact that I was buying a used vehicle did not stand in the way of being treated with the best customer care. I found the vehicle on line, & every question I had about it was answered. When I arrived to sign the paperwork for my deal it was very clearly explained and a fast process.. #HAPPYCUSTOMER
I was told that this dealership had just received two Scat Pack’s on their lot. I immediately got in my car and drive from Pooler,Ga to see these cars. When I arrived at the dealership. I was greeted by a beautiful sales rep. I’ve never purchased a car from a woman before. So I was a little uncomfortable at first but this sales rep was so professional and knowledgeable she made feel so at ease. She showed me one of the two cars I was interested in. I test drove the car and It was loaded with all of the extras so I never even got to see the other car. I was told what they wanted for the car and after very little back and forth. I was the proud owner my very first Dodge Scat Pack V8 Hemi 6.4L. Thank you Ms. Phillips.
AMAZING customer service! They got my vehicle in quickly, gave me a rental so I could get to work and had it finished by lunch! Just simply amazing. They really understand that since they do a walk in service only that sometimes its difficult for some people to wait. I whole heartedly appreciate what wonderful service they provided. I recommend this dealership for any and all purchasing, rental, or services needed!
Worst place in the service part. Took a week to just to a diagnostic. They had to replace 2 fuel pumps which was over $ 1,000. Then when I went to go pick my car back the EPS light and about 5 more problems with my car came up, when I told him it was none of that was here BEFORE I took it over there they said that wasn’t there problem and had nothing to do with that. Staff was no help at all.
We brought our jeep in today for an oil change and tires rotated. The service attendant, Mr. Bo Mosley was courteous, insightful, helpful and down-right entertaining in helping us. Our visit to your business was a great experience not only by the service provided but by Mr. Bo Mosleys knowledge, expertise and the hospitality he showed us. WHAT A GUY!!!PS: thanks for the fishing tips.Robert and Donna Gerlach
The car salesmen will NOT work with you! Extremely pushy and WILL REFUSE to show you any used cars they have on the lot. They will not negotiate prices or monthly payments one bit.Do NOT tell them you are military or they will up sell you on everything. They think all military personnel are rich and they will question what bills you have if you say you cant afford $600+ a month on a car.Car salesman gave up on me and didnt want to work with me anymore after I told him the monthly payment was too much and if we could possibly negotiate pricing but DIDNT want me to have a cosigner. They told my wife she NEEDED a cosigner if she was to ever buy a car for the first time. Thats definitely not true from previous experience.Oh I forgot to mention. They wanted to buy my car for $2,500 when other dealerships will offer $4,500 in the past.
Fast friendly Professional Service was in and out in a half hour
Raina has been extremely helpful and patience with my husband and I through out our roller coaster on buying a vehicle. Once we came to our decision Raina was amazing and nice through out it all. I was glad to have her great customer service and support.
I am glad that I went to this dealership. The personnel were very driven, outgoing and personable. Ms Phillips was knowledgeable and made sure that I got the vehicle that I was comfortable with and the finance department made sure that I got a price that I was comfortable with. All personnel that I was in contact with were friendly. I will definitely recommend this dealership. Thank you for all that you do.
Natasha Litle was our sales rep and she was amazing!!! She had great information about the cars we looked at and if she didn’t know something she got the information for us. Natasha is very knowledgeable, friendly, and she gave us time to think about our purchase without the annoying calls or texts! Dealing with her was like buying a car from a friend we have know for years, that’s the way she made us feel! Our experience with her was the best one we have ever had when buying a car!!! So the next time we buy a car she is our go to girl and should be yours to!!!!
Raina did a really great job getting us approved for a car. I enjoyed working with her. She was very helpful and nice. Thank you Raina. I am so excited this is my first car. [Ms. Waters] Sincerely, Mr. and Mrs. Moni Waters
The enthusiasm and professionalism I received was a breath of fresh air. From the moment I walked into their office to when I walked out with keys, I was treated with respect. The entire car buying process felt as if I was being advised instead of being just another sale. The Sales Professional Latasha, went above and beyond ensuring I understood the entire buying process and even assisted in figuring out a way to take my old vehicle back home. I was beyond pleased with my experience and highly recommend these professionals for everyone’s car buying needs!
Went to Liberty Chrysler last week to look at purchasing a new dodge ram. I was referred by a friend who visiting the dealership at the time who recommended me to the employee named Raina. She was able to assist me with purchasing my new vehicle. Thanks Young Lady! Keep up the good work!
Called the service department to schedule warranty repairs needed, told no appointment was necessary. Six hours later my vehicle was never looked at. No apologies, no excuses, nothing. Not even the courtesy of attempting to rescheuldle or get it looked at. Maybe I should have researched service departments a little more before buying a Dodge product..
Hayden was my sales person and I could not have been more satisfied. He was extremely easy to get alone with and gave me plenty of detail on the truck that I purchased. Would recommend Liberty Chrysler to anyone and everyone if you are looking for good customer service.
My dart got towed to their service department on a Friday night. I already knew the issue was a bushing that was on recall. I didnt get a call back till the next Wednesday to pick it up. That wasnt necessarily a problem, I have another vehicle to drive, thankfully. But I get a call at 9:48am to pick it up, I get there around 11:30 and when I get in my car, theres a receipt for Taco Bell for 9:20 that morning. Something fixed that you can test it in the parking lot, they drove it all the way to post and got breakfast in it and didnt bother taking their trash with them. Im not ok with this.
Poor communication between the service department and the mechanics. I was told my car would be done on a Monday afternoon, called and was told Tuesday morning. They seriously told me it would be done everyday when I called and this continued for 4 days till Friday. This caused me to cancel plans repeatedly as I believed the associate who told me my car would be done, which obviously was a mistake. This obvious disrespect to my time, shows how little the service department seemed to care for a seemingly “quick” (as stated by the associate who helped me) issue. Either one the garage is slow or he associate is misinformed on a such topics. This issue could have easily been resolved by calling me and letting me know instead of repeated “tomorrows”. Garage and staff seem very disorganized which leads to a poor service. Unlike other reviews, I did not feel like I had very good or concerned customer service. From the beginning, I felt like I was not taken seriously or disliked for whatever reason by the associate who helped me. I felt like I was a burden for calling to inquire about my car and the time when it would be done. This seems like a business that doesn’t respect people’s time. Next time, I will surely take my business elsewhere.
I would like to thank Mr. Hamza Channaj for taking the time with me and helping to find the vehicle choice. The staff are friendly and helpful.
After being denied a couple times for the vehicle I wanted Raina never gave up and periodically found ways to keep in touch with me. She encouraged me to continue to always make my payments on time and that eventually a bank would finance the vehicle I wanted. I did exactly what she told me and here I am in a vehicle I am very much satisfied with. Thank you!!
Nice deals on nearly brand new used cars. Good condition. Clean and organized facility. Kissiah Roberts Has great customer service.
Raina was excellent and by far one of the most helpful and patient sales staff i have ever dealt with. She made the experience of getting a new smooth and enjoyable. 5/5 a great experience.
Great customer service. Got my vehicle serviced (oil change and inspection) in under an hour. Price was very reasonable.
My husband and I bought our first truck from liberty. We loved our experience and the people. Latasha White and Sam were very helpful and professional. We will definitely be sending our family and friends there way.
Natasha did a great job on helping my wife and I find and purchase our new truck! She was very nice, helpful and most of all patient. We had a wonderful experience and will definitely recommend her!
Two years ago went in for an oil change. Had a set of headphones go missing from my truck. Yesterday took my truck in for recall work. It had 7 open recalls. They called this morning for me to pick it up. They said they didnt do any of the recall work because they were not able to do a specific one at the moment. Instead of taking care of the ones they could they didnt do any. They said it had to do with the way it gets inputted in their system and it would flag them. Didnt make any sense to me so I called two other dealerships and they both said they would have done the ones they could and gone from there. Definitely wont be going back. I would rather travel 30-45 mins to another dealership.
Dereana Phillips is a professional, she helped my car buying process with ease, answered all my questions and very knowledgeable on the vehicle I was interested in purchasing. would definitely recommend Dereana for your Chrysler certified sales professional.
Great dealership 👍 knowledgeable staff and willing to negotiate on the price I purchased a Durango here a few years back and now Im considering purchasing another vehicle here
Latasha was amazing! And for a first time buyer I walked away with an amazing deal! They got me the payments I wanted and an amazing interest rate for a 20 year old! We bought a 2017 Jeep and we love it!
I had a great experience at Liberty Chrysler! My salesman (lady) Dereana was awesome and very knowledgeable! I will definitely purchase another vehicle from them.👍🏽
My son broke down less than two miles away from this dealership so he had his van towed to liberty dodge to have them scan his vehicle. They charged him 120.00 for the scan and proceeded to tell him the engine was shot. He had the vehicle then towed to his house where a mechanic looked it over and changed the plugs and put a new alternator in....needless to say it is running better than before! Buyer beware!
We have long been customers of Liberty Chrysler in Hinesville, GA, but our most recent buying experience was enhanced by the hard work and dedication of the entire team, but especially that of Tasha, our salesperson. She was super knowledgeable of all of the cars we looked at and went the extra mile in all aspects of the transaction, to the point where we didnt buy just one car, but two! Kudos to all involved!
Bunch of crooks. They list their cars online with half the mileage so the online sites will tell you Great deal, but once you get there, its double the mileage and they laugh it off. They dont budge on their prices and offer you the absolute minimum for your trade in car, plus they add a bunch of hidden fees that they call admin fees.Very shady place. Will take my money elsewhere!
Such a wonderful place to buy a new car from. Dere’ana Phillips was very helpful and knowledgeable when it came to helping me choose a vehicle. Would definitely recommend to a friend.
Dereana Phillips is your go to. She worked very hard to get my son into a car that met his needs!!! You will not be disappointed!!!
Great experience. Worked with our budget and got the car we really wanted. Latasha was great to work with. She answered all our questions and worked to get all the features we wanted in a van. Would highly recommend liberty and latasha.
Tasha assisted me! She stayed 2hours after closing to make sure i got my car that day. Loved her customer service! She was patient with me and I got a great car with a LIFETIME warranty! I couldn’t be happier!
Great and speedy service! Made my last minute trip sweet and painless. Everyone was just super helpful. I would definitely recommend this place to everyone I know! Thank you liberty crystler dodge jeep and ram!
Stay away from this place. They want customers buy vehicles with all kinds of problems and safety issues. First day when I saw and reported some issues they said they are going to fix. When I called second day they said all issues were fixed and ready to go. When I get there was nothing fixed and told me to come on third day so that they will address all the issues and set me an appointment too. Then all of sudden they called me just before my appointment time and said that vehicle was sold.The sales staff are so unknowledgeable about vehicle issues. They made me drive over there twice for around 200 miles and this was the result. Never trust this dealership. They dont value customers. They think customers dont have any other job to do other than going back and forth to their dealership. I would give ZERO star if there is an option to do that.