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Sullivan Ostoich Eye Center
1415 Palatine Rd, Hoffman Estates, IL 60192, United States
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Sullivan Ostoich Eye Center
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T
Review №1

Dr. Osteich takes great care of his patients. I had an incident recently when I was having trouble with my contact lenses and he came into the office on his day off to see me! Where do you see that kind of selfless attitude today? At Sullivan Ostoich…that’s where!

Ju
Review №2

Friendly and professional service. I will definitely go back and hope you give them a try. They are very knowledgeable.

Ro
Review №3

The office is run very efficiently. The staff is super nice! Dr. Sullivan is great, spends time with his patients is thorough and so very nice!

La
Review №4

Love Dr. Shelus! Awesome, efficient and professional every time. Our favorite eye doctor!She’s wonderful, knowledgeable, kind and never pushy.

Di
Review №5

Best experience Ive ever had! Through every process, the service was impeccable. I was greeted immediately upon entry and I was quickly taken care of. The workers there were so friendly! Dr. Klesken was absolutely wonderful and we had many laughs! When looking for proper frames, I had no idea where to even begin. Christine was absolutely amazing and extremely helpful. She gave me honest but kind advice on the different frames and has excellent taste! She made the experience fun rather than a hassle. Ive already recommended this place to other members of my family. I must say, great place!

An
Review №6

My family and I have been going to Sullivan Ostoich Eye Center(Hoffman Estates) for 15 years. The Doctors and staff are professional and friendly. They have a great understanding to accomplish the purpose of the visit. Also they are up to date on when it comes to selecting any eyewear needs an accessories.Thank youVery Satisfied Family

lo
Review №7

Everyone there was so friendly and so knowledgeable. I would definitely recommend this place to others.

Je
Review №8

I have been a patient at the Sullivan -Ostoich Eye Center for a while now, and hands down the best doctor and staff I could have ever found. I would be lost and blind without them. They always provide the best service and explain everything each visit. You don’t only leave seeing better but feeling better about the health of your vision!!

Fr
Review №9

The best service ever!!!! I usually go to another office and had been for years, and found my new Eye Place!! Everyone there is kind and willing to go the extra mile to help. I wish I would have known about them sooner.

St
Review №10

They are following the distancing and keeping location clean. Been with Dr Ostoich for decades, has caught subtle issues/findings that many would have missed and monitored them over this time. Live closer to the original site in Chicago, but is well worth the drive, appreciate his care for myself and the entire family.

Ru
Review №11

Ive been a client of SOEC firaybe 2 years and since day 1, they have been great. One thing that aleways surprises me is how quickly they have me in and out. M y last appointment with them was at noon and as soon as I walked in the door, I was walked right to my eye exam. The doctor and staff are very thorough and super nice. I would recommend them to anyone.

Jo
Review №12

Our visit with Dr. Mata was excellent. And the new eyeglass fitting was superb.

Pa
Review №13

Dr. Shelus was so far the Best Eye doctor I have ever had. She really cares about her patients and throughly explained everything with my concerns I had about going to a bi-focal. I didn’t realize there were negatives on the edges and it makes me think twice going to them. At least when I do eventually head that way I know what to expect after her explanation of it. I have never felt that an eye doctor can care as much as she does. Normally I go to Costco where I feel like a number and have to wait several weeks to get an appointment with her. But at Sullivan I was able to see her in a few days. I would highly recommend her, she is a Beautiful, young, caring doctor that stands apart from others in her profession.

Ma
Review №14

Everything ran smoothly. Felt extremely comfortable.

Me
Review №15

Most friendly staff! The Doctors are knowledgeable and spend time helping you understand everything. I always have and will continue to recommend this practice!

Ph
Review №16

This is a marvelous service, very through, very understanding, and most important extremely competent. I know Im in great hands, concerning my sight.

Jo
Review №17

If I could give no star, I would!!! The services I received recently were TERRIBLE. This place used to be a welcoming community of staff that went out of their way to meet my needs. BUT, their services since 2020 has ABSOLUTELY gone down the hill. They have so many staff sitting at the desk without helping customers. They rather socialize with one another. They dont assist when needed. They leave customers waiting to find the right frame on their own and minimally help to adjust and repair glasses. I will never come back to this place. Go somewhere else if you want ACTUAL service.

Ja
Review №18

My family have been seeing Dr. Ostoich for 9 years. Both my daughter and son have used Ortho-K contact lenses prescribed there. They were trained and supplied with equipment to remove the hard lenses, protein remover and cleaning solutions. Each time after they got through thorough eye exams, their contact lenses would be professionally polished... Most impressively, they take our benefit in heart. A couple of times, my kids broke their leses, and they always tried to check the warranty and willing to speak for us, followed by providing related service ASAP. My daughter has used her prescription for 9 years, and only got once prescription change. This is the most lovely part of our experience💖

Ch
Review №19

Yesterday it was my very first visit at that location for both an eye-exam as well as picking up a new pair of glasses. I was very pleased with all aspects of my visit, from the exam itself and all questions I had for the the doctor, to the very friendly optician I had to help me pick up a nice frame. Very pleased indeed and I plan to continue go to that place.

Sh
Review №20

Love this practice and Dr. Shelus! Everyone is so nice, helpful and takes their time with you.

je
Review №21

First time visit to the Sullivan-Ostoich eyecare center. The staff was courteousand helpful. Kim who did the initial testing was very pleasant explaining every procedure before she started it. Dr. Mata was thorough, professional and one of the best ophthalmologist I have seen to date.Jerry Thommes

Ke
Review №22

I wish the rest of our health care could be as professional and efficient as this practice! 11:00 appointment with Dr. Sullivan for an eye infection - seen at 11:00 by Dr., diagnosed, and out by 11:12!This is a practice that values your time as much as their own!

Ji
Review №23

I recently visited this eye center for an eye exam and to get a new pair of glasses.The office was clean and neat. Everyone I talked to was very friendly and welcoming. I saw Dr. Klesken who was very caring and professional. The staff clearly explained what was covered under my vision insurance, so everything went smoothly. I highly recommend this office to others.

sa
Review №24

I always have an excellent experience accompanied with top notch service from the staff here. Everyone is professional, knowledgeable, friendly, and willing to answer any questions or concerns. The doctor who conducted my exam was amazing and the front desk receptionists were as well. I highly recommend coming here for your eye needs! I will certainly be continuing to come!

Ar
Review №25

I worked with Kristy at the front and she was amazing! Made it so easy and simple for me to schedule an appointment and see the eye doctor who was also great! I didn’t have to wait at all when I got there which is always a pleasant surprise. Overall great experience and a great staff will definitely be back!

te
Review №26

I recently switched eye doctors and I must say this is by far the best optical I have ever visited. The staff are very kind and helpful, their hours work great if you’re on a tight schedule like myself and they work with you to make sure you receive the best care. The optical itself is very comfortable and makes for a very pleasant experience. Highly recommend!

Kr
Review №27

My experience at Sullivan Ostoich Eye Center was fantastic! The office is very comfortable and welcoming, with a very soothing waterfall sign in the back of the reception area that just made the experience more relaxing. The staff was extremely friendly, one lady in particular who stood out was Cassandra. She helped me in selecting my glasses not only for style, but she provided me with essential information on how to protect my eyes properly from very harmful UV rays. I ended up purchasing two pairs of glasses both of which I am extremely pleased with. I will go back in the future for my next exam and for all my eye wear needs.

Pa
Review №28

The staff here is amazing. I came in for a simple eye exam and I was greeted with a very friendly staff. The doctors are also very professional and really helped me get the care I needed. Will definitely come here again.

Jo
Review №29

I had terrible dry eyes that left me unable to wear contacts while in high school. I was quite active and played a lot of sports, so I didnt want to wear glasses. After going to many other eye doctors, Dr Ostoich and Dr Sullivan finally found a solution recommend ortho-k to me.I have now been using it for over six years and am so happy. These doctors are some of the best around! They have a great team and a welcoming office that always is happy to help and answer any questions. Highly recommend this place :)

Wa
Review №30

Beautiful office, with the most helpful doctors & opticians. If you want the best service, definitely book an appointment here!

He
Review №31

What a fantastic visit! Dr. Shelus is professional, caring, & truly listens to her patients concerns. Loved that I could get a 7am appointment & never felt rushed. The front desk staff is also very knowledgeable and kind. I would highly recommend this office! Both of my kids have also seen Dr. Shelus and enjoy their time with her as well.

Su
Review №32

I was looking for a good eye care center for a while, extremely happy to find this place. Office is nice and welcoming, staff - super helpful and knowledgeable. Dr. Beth - is the best! Thank you for a great experience!

Th
Review №33

Outstanding customer service. Great options. Quality people who really care about helping you.

Ke
Review №34

Dr. Kevin Sullivan and his staff are wonderful. They are so kind, professional and knowledgeable. It is always a great experience. I highly recommend the Eye Center to my friends and family. It is the place to go for your eyes in Chicagoland. They just expanded their office and it is absolutely beautiful.

Jo
Review №35

Dr Sullivan and all of the staff are professional and friendly. Highly recommend this practice especially Dr Sullivan!

ra
Review №36

Very knowledgeable friendly staff felt very comfortable would recommend 😉

Ly
Review №37

My grown children and I have been patients of Dr. Sullivan and Dr. Ostoich for many years. They are thorough, professional, and excellent in all they do Everyone from Kelly at the desk to Julia who begins the exam to all the others who work with you are conscientious and helpful. Dr. Sullivan explains everything completely and spends time to be sure you are comfortable with his explanations and instructions. I would highly recommend the Sullivan-Ostoich Eye Center.

Ka
Review №38

A few years ago, I was unhappy with my then opthalmology doctor and found Dr. Sullivans friendly face in our church bulletin. I later discovered that several friends go to him and were all very pleased. Dr. Sullivan recommended cataract removal and laser implants. The results were amazing and I have never seen better! Thank you to Dr. Sullivan and to his excellent staff.Kathleen Breault

Ma
Review №39

I would definitely recommend this eye center. The doctors and staff are awesome.

Pe
Review №40

Ive been going to Dr. Sullivan since I moved to Elgin from Florida. I have had only good experiences when I go for my eye exams. I would highly recommend making an appointment with Dr. Sullivan.

Da
Review №41

A VERY nice facility! I would recommend this eye doctors office...

Li
Review №42

A beautiful new office, friendly staff. Always a positive experience.

An
Review №43

Wonderful staff and service! Everyones the kindest and they always has your best interest in mind!

Jo
Review №44

I have been a patient of Dr. Ostoich for 12 years and would never consider going anywhere else for my eye care needs. Dr. Ostoich and his staff are very personable, yet professional, and focused on providing the absolute best service for their customers.

PA
Review №45

This is the only optometrist anyone should choose for their eye care! For nearly 6 years other physicians and opthamologists told me the problem with my eyes was seasonal allergies, or contaminated makeup, or blepharitis, or allergy to contact lens solution, or poor eye hygiene, or low Omega 3 levels. I had been treated with steroid drops, allergy drops, creams, ointments, wet compresses, lid scrubs, etc etc. Today I met with Dr. Brent Ostoich and he diagnosed me with being allergic to the material in my soft contact lenses which is apparently a very frequently mis-diagnoses and incorrectly remedied problem. With the new product, I will be able to wear one pair of contact lenses for a year, wear makeup again, and my vision will clear as my eyes are comfortable again. I thought my prescription had changed but it was yet another consequence of the lens material. Hes great, smart, thorough, takes time to explain his recommendations, and has a staff that is excellent. I also bought a pair of new glasses through their optical shop that look great. This is my new and last optometrist :)

Ga
Review №46

My son was prescribed glasses that were way too strong for his nearsightedness. This was confirmed by two separate optometrists.

Br
Review №47

Everything was well done and very professional.

Information
15 Photos
47 Comments
4.8 Rating
  • Address:1415 Palatine Rd, Hoffman Estates, IL 60192, United States
  • Site:https://sullivanostoicheye.com/
  • Phone:+1 847-776-8900
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–1PM
  • Wednesday:Closed
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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