Excellent service. Fixed my speedometer in a day. Highly recommended.
Instrument cluster working perfectly fine now. Thanks for the quick same day repair.
These guys are amazing, I was there for only 20 minutes, they did fix my instrument cluster that haven’t work for months. They did an excellent job in a few minutes. I really do recommend them. They are genius.
Outstanding service and done in a timely manner.
BEST SERVICE IN NEW ENGLAND!!They didnt have parts on hand to get my repair done right away but got me another place that had parts on hand. Very professional, good service and fast call back. most places make you wait for days etc. this place called me back with in 10 min!!highly recommend!!
I needed the instrument cluster repaired. I dropped it off an next day they called it was repaired. The cluster is working great now. I will definitely be back if I need anything else repaired.
Just had autoxpress tech repair my cluster on my 06 gmc 3500 all the lights beside 1 or 2 were out and I couldn’t see my speed at night time just got it back within 3 days of sending it out and all is good and works great! Quick turn around - will be using them again if I ever need another cluster repaired.
I called and talk with Bonny she explain everything over the phone to me when i got there i was talking to bonny and the owner great conversation i wish all business owners was like them they told me i had to replace my cluster told me when they get in the will call me first time meeting them two great people i would recommend them 5 stars thank you
I brought my gauge cluster up to their repair center. He told me if I was willing to wait it would be done and ready to go in about 30 mins . Product is now working perfectly I would highly recommend using them for any cluster rebuild needs ! It’s always nice to support a small local company.
Repos junk removal here: we used them this am 5/4/21 for the first time very pleased with service and quality of work and lightening turn around time .. 5 star service highly recommend had a issue with a gm cluster dropped it off they addressed the issue recalibrated all the gauges after got back to my place plugged it in problem was fixed !! Ty for your service looking forward to do more business when needed in the future .
Called 9:15 am. Dropped off at 12:00. 30 minutes later done. Awesome, quick and very reasonable. All work great !!!!
Repaired a Ford and Chevy cluster for me. Both worked like new after the repair. Great customer service.
Outstanding service and done in a very timely manner.
Great service fast and friendly can’t say enough good things about them
Had a couple of issues that I worked through with Bonnie. Very professional. ABS unit installed and working.
Was able to schedule an apt and go same day, wait to have it repaired and paid for it after it was all done. Super happy with the results
Honestly, amazing service and customer service. I was iffy once i read all the reviews and rstings on google and the BBB but decided to take the chance because of the positive reviews and because they were local and a small business. I dropped my instrument cluster off at 1pm, i picked it back up at 4pm. Not only did they fix my broken odometer but they were also more than happy to do a complete LED swap for me even though it wasnt something they normally would do. And it only took 3 hours even after a next day estimate and me saying take your time i just need it within the next few days. Amazing service, amazing work and all around lovely people to talk to and do business with. Would 100% recommend them to anyone.
The owner was very professional. He fixed the cluster for my GMC truck. I would recommend to other people. (R. Medina)
Awesome Customer Servivce dropped Off Was Ready A half Hour later for pickup 2005 Silverado instrument cluster rebuild will Tell All Friends.
I received the Gauge cluster after repair it lasted about maybe a week I called them back I did not blame it on them at all it is an older car she said she was gonna get another one in repair it and she would send it to me I called 3 times never return my phone calls made promises they never kept I do not recommend them at all I would never use this business again
Great customer service they will let you know wether it can be fixed or not.
I dropped my instrument cluster off in the morning and had it back a couple hours later working perfectly. Its been 2 years and I havent had a problem. Excellent price too. What a perfect work from home setting.
Fast and Friendly Service!
Small business w excellent quality work. Very accommodating. My cluster was repaired in no time and I was able to get the customer back on the rood sooner than promised for a lot less $. Look forward to doing business with again.
AutoXpressTech saved a considerable amount of money when repairing Volvo S 60 (2003) cluster when others were asking unreasonable prices. Thank you guys for doing a great job in repairing this at an incredible pace. I strongly recommend to all those who are looking for cluster repairs to reach out to these guys. They sure do know what they do.
Worth the drive. 90 dollars to fix my GM cluster. I waited 25 min and was on my way. Great little place. Would recommend .
Excellent service and craftsmanship. Answered my questions and the work was done efficiently and in a timely manner.
AutoXpress gave me a phone call as soon as my cluster arrived. They fixed it and shipped it out the same day! Personal and professional service!! I highly recommend them!
Nice place
Great service. They were professional and reliable. Really happy with results.
I shipped this and it arrived on a Saturday. Fed Ex notified me that it couldnt be delivered until the following Tuesday. It did get delivered on that Tuesday and it was BACK TO ME on Thursday of the same week. I am highly impressed with this service. I live in Louisiana as far south as you can get before being IN the Gulf. I shipped my instrument cluster to Mass. and still got it back in two days! Thats IMPRESSIVE. Thanks so much and I will be recommending you to all my friends.
1) I wonder if this company has a business license to work out of a house.2) I see no mention of being IPC or ASA certified to work on electronics3) If I were to use this group perhaps they should answer their phone instead of letting it go directly to voice mail...4) Cant find this company on BBB5) Pricing so low is often a reason to doubt quality or ability...see items 1-4.
I paid for a cluster, did not receive a confirmation email and still have not received the product! I dealt with Bonnie but she cannot give me any answers! I keep calling back but no one is answering the phone. Very poor customer service! I just want my money back!
I cant comment on mail in service as I drove down to the shop. Bonny and her husband were quite friendly and very helpful.The instrument cluster I brought in for my 2009 Sierra was dead beyond repair, multiple components were fried including the main cpu. Bonnie was very responsive to phone calls and texts and got me the part number promptly so that I could pick up a used cluster from a parts yard nearby.I brought that in and they were able to swap out the mileage chip so that my truck still shows the original mileage. Even the dealer told me this couldnt be done.And they did it in 15 minutes while I waited, so no need to come back or deal with shipping.Thank you for the great personal service!
I have read some mixed reviews on AutoXpressTech, so I was hesitant to give them a shot - especially since I live halfway around the world in Guam. However, there were no other affordable options, so I gave it a shot. They fixed my climate control module and sent it right out with no complications and it worked like a champ. Based on my positive experience, I would recommend them and will likely use them for my ABS module when I get the time to remove it.
Called and made an appointment the same day to fix my cluster. Took less than 30 minutes. I am so happy I came across this place. I will definitely recommend this place to others!
If there was a way to leave negative stars I would. This company is horrible!!! and that is being kind. I own a business and sent them a cluster for Jeep Wrangler.....weeks ago. The women who rarely answers the phone is completely clueless. She cant remember the day of the week . We call three to four times a day. NEVER a return call. Most times the mail box is full. I have texted and emailed NO response. My next call is to consumer affairs to file a complaint. DO NOT DO BUSINESS WITH THIS COMPANY EVER !!!!!!
Absolutely awful!!! I own a buisness and deal with other companies all the time and this is far the worst i have ever dealt with!!!I sent in a cluster for repair, once i got it back plugged it into the truck and there was no change, you could clearly tell they did not open it, they didnt even clean it and some of the bulbs were still burnt out on the cluster.Called and talked to Bonnie several times who told me a new one was getting shipped out, which i thought was odd she knew what i was talking about and who i was without giving her info, but now when i call i get no returned call or answer....I ended up buying a cluster from the dealer and the cluster now works as it should!!!Never again will i deal with this company or recommend it!!!!
Never again...they no longer return my calls...nothing but aggravation and broken promises. THE WORST
Excellent service! Dropped off the faulty cluster for my stepson’s 2005 GMC Sierra and 45 minutes later it was like new! Friendly, efficient and economical. Would highly reccommend!
I an an Independent repair garage and have had many instrument clusters and ABS control units repaired here, I have never had a problem with their workmanship. Highly recommend.
Drove 3 hours to get cluster repaired. .took less than half an hour,very nice people to deal with Excellent service.Cluster looks and performs Awsome..Ty..
I am baffled by all the positive reviews on this page. These must be friends or paid reviewers, or people that just lucked out dealing with this company.I have been dealing with specifically the women in charge for over 3 months now! She is rude, unprofessional, incompetent, lied to me on numerous occasions and overall should be shut down if she actually owns the business. I sent out a cluster for repair 3 months ago from CT. I next day shipped it because we are a business our selfs and needed it back right away. We used her because she promised a same day or next day turn around time. I did not receive any phone call for over a week. I ended up calling and she tells me its not fixable and we need to purchase a replacement. I agreed to purchasing a replacement threw her and even payed threw Paypal to speed things up. I asked how long, she said she can send one out next day. Then a week goes by and nothing. I called, she made excuses and basically told me what I wanted to hear to get me off the phone. Another week goes by with multiple texts, and voicemails left.. and still no response. I decided to call off my personal cellphone and she picked up before the first ring. Gave me another absurd excuse and brushed me off again. I call back couple days later and now she wont pick up to my cell or office #, so I call off of another employees personal cell and she picks up first ring again... Seriously? After 3 months of dealing with this lady, I finally received the cluster, and it was not as promised and damaged. I had to call off of another random number again, explained the issues with the new cluster she sent out and then asked for my original back because I was just done with the games.....it took another 2.5 weeks even though she promised next day.....Just a complete joke all round. Please do your self a favor and run far from this back yard garage shady business and save yourself the aggravation. 👎
Absolutely a scam!!! BEWARE before you buy from these people, they will take your money and ignore your calls, purchased a repair service for a Nissan ECM through eBay shipped overnight to them so I can get it back in 1 business day as they promised!! It has been 2 weeks now and I have no ECM and am out $286.00 including shipping costs to me. They still have my ECM and money, they ignore your messages and calls!! Scam artists living off our money and giving us stress!!
This place is a scam took my money not tracking wont answer calls. Left numerous messages. Had to call my bank for fraud. I had given them the benefit of the doubt after reading the reviews.DONT PLACE ANY ORDER OR SEND THEM ANY UNIT FOR REPAIRS.
I have had several people attempt to fix the cluster of my classic M ercedes SL. I spent a lot of time and some funds on several failed attempts. I was told to just get another cluster from a junkyard. But my car has very low mileage and thats what makes it special. Jim under-promised and over-delivered. The cluster was delivered ahead of promised date.
Horrible. Will take your money not send you what you paid for. Ignores all our calls/messages once we asked for a refund. Complete scam with no customer service. STAY AWAY.
Great Customer Service. I shipped it on a Tuesday and had it back and installed on Thursday, Outstanding !!!!
BEWARE! Worst company and horrible customer service with Lowest Better Business Bureau rating (F)We sent in our instrument panel cluster for repair and paid through ebay. Within one day we received a call from them stating that our cluster could not be repaired and needed to be replaced at an additional cost of $150 which we immediately paid. Its been over 6 weeks. We did not receive the cluster when promised and they will not answer their phones or return text messages or emails, even when we had ebay intervene to resolve this issue. Ebay was great in refunding our money paid through them and assured us that their rating would be reduced so future customers would not be duped like we were, but we had to take care of cancelling the additional payment we made directly to AutoXpress. Unfortunately, we should of checked the Better Business Bureau site before dealing with this company because AutoXpressTech has their lowest rating because of so many complaints identical to ours. Upon further research, we have discovered that everyone has the same complaint against AutoXpress Tech. They are famous for having you send them your instrument cluster, then calling you for additional money, never sending you a repaired or replacement cluster and no longer taking your calls. BUYER BEWARE! Do your research before dealing with this company. Oh, by the way, they keep the instrument cluster that you are required to send to them for repair. TERRIBLE COMPANY!!!!
Just had my Chevy Instrument Cluster repaired by AutoXpressTech These guys are great.Turned it around quick and it works great. Thats all I needed Thanks!
I had my cluster for my 2008 Chrysler repaired a while back. I was blown away by how fast it was repaired and retuned and most important the backlighting worked! I just recently had the backlight go out again. AutoXpress Tech said it was due to high voltage from my car being jumpstarted. AutoXpress repaired it again honered their original work repair!!! The customer service over the phone took the time over the phone to explain things and work with me on return shipping. This business is the real deal!
Very happy with service jaguar climate panel worked out well.
I sent my ECU in for a repair when I got it back my climate control unit AC and heat stopped working I gave them the benefit of the doubt and bought it back and told Bonnie the issue she said she would fix it And even try to charge me again I had to question her about the warranty that was on the paperwork I finally put the ECU back in my car and the problem was not fixed So I open the ECU and realize that she jumped a whole bunch of components to one another which is a bad idea I wish I could post pictures so you guys can see what I’m talking about but I will never go back to this place ever thanks for nothing
My friend has a 2002 Corvette that started giving her ABS errors. She took it to the dealer and they quoted here $3,000+ to fix it! She decided to live with it. I did research and found these ABS modules can be quickly and cheaply repaired, so I volunteered to pull hers and send it in. I looked online and found there are LOTS of people who do this, and their prices are all over the place. From $300+ down to around $50. I chose AutoxpressTech because their price was among the lowest and I found their website very informative and felt they knew what they were doing (I saw the fact that they can troubleshoot and repair the pumps a plus as well). Long story short, I sent it out on a Saturday, received it back on the following Friday, put it in the car, and all the codes are gone and the ABS and traction control work great. My friend was THRILLED!I dont care if they work out of a house, a shop, or a lab. I also dont care what fancy letters they may have after their names. What I care about is whether or not they have the knowhow to fix my part quickly and inexpensively. I would absolutely recommend AutoxpressTech to anyone and will use them any chance I get in the future. Why pay more?!
If I could give this place zero starts I would... Sent MULTIPLE instrument clusters to this place and have had to bring back EVERY SINGLE ONE OF THEM!! Just recently had a Ford dash sent over for a brake light issue and after the second time of us sending it over there they finally told us that it had a specific code on that dash that is unfixable so they ordered us a new one, which we obviously had to prepay, and ive been calling at least 5 times a day every single day for over a week to no response. Terrible customer service, terrible work, terrible response. DO NOT GO HERE!!!
Very rude customer service by a woman named Bonnie. They could not fix part and made it even worse! Now all my gauges dont work, warning lights stay on. Had to send to a different place that fixed it right! Told AutoExpressTech of my issue and they refuse to believe me and claim the part was fixed. Reported to BBB.
Horrible service!!! They cant fix cluster panels like they claim, and does not honor their work at all. AVOID AT ALL COSTS! This business is the worst Ive ever dealt with in 15 years of doing business online. After they failed TWICE to repair my GM cluster panel, I asked them for a refund. But they refused claiming the part was fixed. LIARS!!! I had to go through paypal to get a refund because they do not honor their work. STAY AWAY from AutoXpressTech!!
I should have read the reviews before i sent my gmc truck cluster to them, they did not fix anything, just made the problem worse, the lady on the phone has no communication skills at all and is very rude. Once I recieved the cluster back and nothing was fixed, they will not speak with me or return my calls. What a joke, please save yourselves the time and money and go somewhere else.
This is place is an absolute joke! DO NOT ever use them. We paid $170 for a part we never received. We called numerous times about it and always got a run around. We eventually had to call our credit card company and dispute the charge so we could get our money back. The lady who answers the phones has no clue what she’s doing and always has to “call you back”. Steer clear if you can. 👎🏻👎🏻
THANKS FOR MESSING UP MY GAS GUAGE NEEDLE- Horrible service- misleading and false advertising. I went with this repair service through ebay because they had all five star reviews and it advertised that they would call you upon receiving your part and when they shipped it back to you. I never received the first phone call but was going to not worry about that since it was through ebay. I received my Volvo DIM cluster back & now the gas guage needle will not work. The gas gauge needle goes to the same spot each time engine is turned on and will not move. We contact this business and are told to return the part. We return this part- at our expense- and it was received on a Wed am. I hear nothing and by the following Mon- I get concerned. I had emailed the business the previous Sun pm to see what the status of getting this fixed was-heard nothing back- so I decided to process a return request through ebay so there would be a record of my return. Shortly thereafter I get a response and a refund- saying my part is on its way back. I finally get it back on Thursday evening after sending multiple emails to business again asking for tracking info(no response). Guess what!- the gas gauge needle is still messed up - so I am out of the two times I had to ship this item and they ended up creating a problem- not fixing it. I was very patient with them considering I was without my car for shy of 4 weeks. Buyer Beware!
Frankly, wouldve given zero stars if it were possible. I called the 800 number and got forwarded to a cell phone. Flag 1. Received a call back from a woman, extremely rude to me when I asked her about (negative) postings on the internet and when I asked her if the business that was operating out a residence was on file with the town hall she told me to go elsewhere and hung up.
Great job
Thank you everyone, i was just about to send them my cluster. and the lady on the phone was terrible, again thank you.
Rebuilt 2 GM Clusters for us. Will refer anyone with a cluster problem your way.
Bad bad experience.