I went in for an oil change today, drove home and noticed a stream of fluid coming out from under my hood when I got home and parked the car in the driveway. I immediately drove back to have Speedee take a look and repair whatever was wrong but the owner immediately said it was an existing problem -- he didnt offer to take a look to see if possibly a hose was disconnected during the oil change, didnt offer any sort of resolution; just a straight up not our problem attitude. As he stood there, unable to offer a solution, I appreciate an employee (Henry, I believe) got under the car to try and take a look at what happened. After a while of not getting anywhere with the owner, he again suggests it was an existing problem and I should check back with the manufacturer. At that point, it was obvious they werent going to fix their mistake. My car is new, it doesnt have mechanical issues or any other issues underneath the hood. I know that when I drove in for the oil change there was no leak, let alone a steady stream coming out from under my car. What I DO know is that after my oil change there was a substantial amount of fluid coming out from under my car so I can only conclude that there was some sort of mishandling of the car parts during the oil change. I was a regular customer of Speedee in Hollister up until today but their inability to perform their job carefully and the owners inability to own up to their mistakes, in addition to his blatant dishonesty and their failure to repair the damage done to my car is incredibly disappointing and is something I dont care to deal with moving forward.
Went in for a simple oil change. From the customer service all around the actual service was terrible whomever runs this places deserves to be fired immediately.
The mechanics at this place are horrible and the owner, Raj, makes every excuse in the book not to correct their mistakes. I wont bore you all with the details but just like many other reviewers here I paid a lot of money for repairs, they ended up not reconnecting some wires and my engine cover was missing the bolts holding it on. I took a day off from work thinking hed at least look into the issue and bolt my cover back on, he had no desire to do either but said he would order the missing bolts, he never called back. I wish it was easier to find good mechanics, my search continues. I will never bring my business back here again.
Go first thing in the morning youre out in like 20 minutes excellent service not bad price either
Went there for a last minute oil change. The staff was very friendly and accommodating, the service was fast and affordable, and everything was very quick and easy. Would definitely recommend!
Super fast service
Raj is awesome! He is fair but honest and has always treated us well! Patricia at the front desk is extremely efficient and a blast to talk with 😁 Thanks for the great service all around!!
Rude on the phone and no price matching, found another way better shop to spend my money at.
The oil change was the normal speed; not any faster. Definitely slower than I usually get at Jiffy Lube.They WAY overcharged me for replacing my filters.
Friendly. Fast. Efficient.
Staff quite friendly they have done many oil changes and recently fixed my leaking AC . I was able to get it repaired next day .
Got the 17 point oil service change today not a bad service. Spoke with George who seems to be quite knowledgeable. The receptionists were friendly and welcoming. The conventional was about 50 bucks and the blend is 70 bucks which is not a bad price for a quick inspection and fluid top offs combined with the front and rear window cleaning and front and rear floorboard vacuuming definitely helps to keep your vehicle clean too. All in all good service thank you.
I get my oil changed here. Always courteous and professional. Also came in once to fix a loose skid plate and they did that free of charge.
I had brought in my own transmission oil to have it change.. They wanted 141 Dollars Full price 80 dollars is a normal price
Went in for a 12,000/m oil change and air filter replacement was pretty expensive. On my way to work i nearly collide with a big rig because my engine lost power, come to find out that the Air intake hose was disconnected. I called my Mechanic (who had to come out in the middle of the night) and had to charge me $100 just to reconnect it. When I went to tell them they denied touching the intake to change the filter. They are the only ones who worked on it recently! They were unprofessional about the whole thing and just lost this location 3 frequent clients as my mother and step-father both used this location as well!
Did a good job got my car back faster than they said.
$86 Dollars for smog check this place is a rip off.
Great customer service. They did not attempt to sell me on anything, aside from what I strictly went there for; an oil change. Service was fast as well.
The manager Raj here is a scammer! I’m warning you not to come here.I dropped my car off for an oil change and an Indian lady calls me back 20 mins later saying that my oil pan was leaking and that it was going to cost me $600! I park my car in my drive way and there are no oil stains!! (I also just had my routine maintenance check up at a different place just a couple months prior).I then showed a coupon that WAS ON THE ACTUAL WEBSITE for an oil change and Raj says that I needed to have made an appointment for it to work, which just a few hours before I came in I had spoke to him right when they opened and asked if I needed to make an appointment or if I can just walk in and he advised me to “just walk in”. I then showed the coupon to the Indian mechanic and he says that it “doesn’t work at that location”.The family that runs this location are definitely out to get every penny they can out of there customers. Very disappointing.. I’m warning you all though to go to a different shop.
Dont waste your time! I specifically told the technician not to change my air filters, that I would do it myself! He changed them and then charged me for it! I have reached out to corporate to solve this issue. Very disappointed. ***Update! I was contacted by the manager from the shop to resolve the issue, and received a refund for the air filters. Thank you for handling my concerns swiftly.
***Update - The day after getting my oil changed and tires rotated I started hearing a noise. I thought that maybe I had low air in a tire but the car wasnt pulling to the side so I thought I could drive it back home. Suddenly the noise got drastically louder. I pulled over and checked the pressure in all four tires but they were fine. Then I looked under the car :(The undercarriage shield was dragging on the ground. They hadnt screwed it in all the way! I went back and they fixed it free of charge but I wont be going again. I dont want people working on my car that wont be paying attention to detail or caring about the quality of work they put out.***Went in for an oil change. They vacuumed the front of my car which was nice. It was WAY more expensive than I thought it would be but I dont know anything about cars. They said I needed filters and a tire rotation. Considering that I was about 5,000 miles past when I needed an oil change I assumed they were telling the truth. I felt like the customer service was good from the guy who helped me but it definitely wasnt 5 star service. All in all Ill be going back there for my next oil change.
Poor service, had to call in and find out my vehicle was ready 30mins before closing. The explanation of my car troubles were vague and simply what was on the form in front of me. I wondered if they even understood the issue.
Always a good service there, even with the new normal! All staff had on mask and social distancing was in effect inside!
From the front office staff to the man who serviced my car all were friendly & knowledgeable. Everything was explained from cost to time. Suggestions for future repairs (oil leak & gasket replacement) and maintenance were given along with its cost and time needed. I will absolutely continue to use their services.
Quick, in and out in 20 minutes. And the work was done right.
Oil change on my Mini Cooper resulted in having to replace my oil pan, 2 sensors and a Check Engine light that they couldn’t clear. The only thing good out of this is that the owner did take care of it all. Had the guy working on my car walking away talking smack in Spanish.... I speak Spanish, not cool at all
I brought my car in to have the check engine light looked at. Got there right when they opened at 8:00am on a Tuesday. After signing the initial paperwork and handing over my keys, the rep asked me if I would wait there or leave, to which I told him I would be waiting. Six hours later, while my wife and I were sitting in there waiting area the entire time save for running over to McDonalds to eat something, I receive a call from the technician saying that they need to order parts and that the work would be done Thursday morning. The entire time I was watching mechanics working on other peoples cars, including some that arrived hours after I did. Considering that I got there right when they opened and was obviously waiting for an excessive period of time, I would have thought that someone would at least check in and see why I had been there so long. Had anyone given me some indication of how long it would take or how busy they were I would have left immediately.Thursday rolls around and at about 2:30pm I give them a call to check what is going on since I was told it would be finished that morning. The guy who answered the phone tells me they are putting everything back together right now and that they will call me when they finish. Then at 4:30pm, half an hour before they close, I get a call saying that they accidentally ordered the wrong parts and that it would take until Friday now. Not only did they completely ignore me while I was sitting in their lobby for the majority of a day, but I was blatantly lied to when I called for an update, and they managed to screw up ordering parts! Even if this were in any way acceptable, I was only in town for a few days before I would fly back to NYC, and I was trying to handle the maintenance on my car so that my family wouldnt need to. Ultimately they called on Friday at 11:30am, while I was already on my way to the airport, to tell me that my car was ready.Dealing with auto repairs is never enjoyable but this has to be one of the worse and least professional experiences I have ever had.
Quick and reliable
I love this place they have the best flavors in the Bay Area . Very helpful and know everything there is to know about vaping! Thank you Midas.
Terrible. One of the main employees is extremely rude and tried to argue with me while the other employee was completely stoned. Dont recommend them for anything.
My car runs amazing and the workers were super helpful and fast and friendly
After my unpleasant experience they called and were actually very sorry for the empty can that was left in my car. In their review of the incident they also notice I was double charge and quickly returned my money. All in all was nice to see they cared about their customers opinion
Id give them 0 stars but Google wouldnt let me. I took my car here to have a smog check. It clearly pass the smog test (emissions part), however, the technicians failed it for visual inspection. According to their findings, I have vacuum hoses that are crack and needs replacement. When they showed me where theyre at, the technician literally bent The Living Daylights out of the hose until it really has a noticeable crack. I was told this will cause vacuum leaks. News flash! If theres a vacuum leak in my vehicle, it would never have passed the emissions test in the first place.That same afternoon I took the same vehicle to a different smog testing facility. Long and behold, it passed everything that it needs to get my vehicle registered.A few days later I ended up replacing the damaged hose to prevent any future incidents.
DONT GO HERE!!!!! I WENT HERE TO GET AN OIL CHANGE FOR MY MINI COOPER AND A FEW WEEKS LATER THE CHECK ENGINE LIGHT CAME ON ! I took it to our Mechanic and he didnt see anything wrong until he checked the oil and guess what!? It had practically no oil so it ruined the motor because it was running without oil for the time we drove it and motors for those cars are expensive to fix! and an old friend of mine that used to work there told me they buy the cheapest oil in barrels! And as I can see in the reviews Im not the only one who feels this way about this crapy place....
Never returns calls and too expensive. Very unprofessional workers.
Fast and efficient service. Was in and out with 30 minutes.
My brother is my mechanic, but we dont live in the same city so I take my car to Rajesh for my oil change. He never lets me down. Everything from their front desk service to the mechanic changing the oil was super pleasant!! I love going where i can trust they have a coupon! Hahaha. Im always in and out of there in a super timely manner. Thanks again Rajesh! I can feel the difference in the ways my car runs! Feels good. Peace out!!!
Excellent service
Will not go back. Twice they added extras to a simple service without my permission. Had I not noticed it on the bill they would have gotten away with it. Crooks!
DO NOT take you car her for any reason, they are NOT professionals! They did both the oil and transmission fluid changes and overfilled both creating leaks and more money out of my pocket to fix their mistake!
Hit or Miss. When I first visited this oil change place around 5 years ago it was decent. Now the people here have bad attitudes. Recently I was told that I needed a special filter. I told the guy I’ve been coming here for 5 years and this is the first I’ve heard of this. He immediately got an attitude with me like I was the crazy one. Get a grip dude, Testosterone flaring. I had them change my oil anyways because there really is no other quick oil change place in Hollister
I have called every week for the last 4 weeks after my first visit. The first time I went in for oil change and smog. They said they weren’t doing smog that week because the guy wasn’t there and to just call the following week before I come. The first week I called they said their system was down and I called the next day and they said the smog guy was on vacation. The second week the smog guy (I assume) answered the phone and said “the machine isn’t working and I don’t know how long the part will take to get here”. The third week they said the smog guy was on vacation. And today is the fourth week. I literally just hung up the phone with them and a woman said that they are not doing smogs right now, but they do offer them. What an impressive business model! I can’t wait to never come back!
Do not even waste your time or money going to this place compleat rip off
I wish they were a little better, but theyve messed up a few too many of our familys cars. One in episode, they used a cheap oil filter which ended up causing a pretty significant leak. The second time they used generic synthetic oil, after I asked and was promised for Mobil 1. If youre willing to watch them through every time, Id consider going.
I was able to get in and get an oil change, get everything I needed. Great service.
Recently my partner took our truck in to have the brakes checked, was quoted over $1000 and a whole days work to fix the issue. Its an older truck but well cared for so this seemed strange. He also noted the change in attitude once he presented a coupon for the inspection.Took it elsewhere and paid under $200 and waited less than 3 hours to get it fixed. SpeeDee came up with a list of issues, said it was falling apart and unfit to drive which even the other mechanic agreed, was simply not true.Certainly wont be doing business here ever again. And if youre looking to avoid wasting your money on lies, I would suggest that you dont either.
My mother went there to get just to get an oil change, nothing was wrong with her car it was in good condition. They gave it back to her, water was leaking like crazy and told her that it was leaking and they need to fix it and that it’ll cost about 300 dollars. It was weird how insistent they were about it and when my mom said she had warranty they stopped and left her with a leaking car. Luckily and old guy working there told her to leave since they’ll come back to persist her for money, gave her the info of the peice that needed to be replaced to fix the leakage, and worryingly told her to leave. We heard stories of this establishment sabotaging cars to get more money but didn’t realize it was actually true. This shouldn’t happen to anyone and I’m extremely upset. DONT GO HERE!
My car broke down at the light before you turn into the Midas parking lot and when they saw me they helped me and got my car in and helped me see what the problem was and they were super nice and helpful the entire time
Found a fluid leak on my vehicle and took it to SpeeDee to be checked. SpeeDee identified a failing water pump and recommended a replacement ASAP. They advised me the repair would take about 2-3 hours. Left the vehicle overnight so they could start first thing the next morning. The next day, as of about 2pm, I hadnt received a phone call from SpeeDee so I called them to check on the status of the repair. They said it would be done in a couple hours. Went to pick up the vehicle a couple hours later; they said the mechanic forgot to re-fasten a hose and they would have to take off numerous parts to get to the hose so they needed to keep the vehicle for another day. The next day, as of about 1pm, I still hadnt received a phone call from SpeeDee and again had to call for a status on the repair. They again said it would take about another hour to have the vehicle ready. I finally picked up the vehicle after the shop having it for almost 2 full days; on the drive home I heard a loud pop and lost all power to the vehicle. I took it to a different repair shop, where they identified that a hose to the turbo had not been properly clamped down and I had to pay for another repair to fix SpeeDees mistake. Needless to say, I will not be going back.
Normally my husband deals with all the car related things but he was ouit of town on business, and I couldnt postpone getting my car smogged because the stickers were due. So last week I took my car in for a smog (and it passed!), but the really nice tech (Jose?) suggested an oil change because he had looked under the hood for me and checked. He showed me the dip stick and the oll was very dirty black looking. He also said that he would inspect the other fluids and brakes at no cost -so I agreed. While the oil was being changed, it was explained to me that I also needed to have my brake pads changed, and they told me why --the price they quoted seemed very reasonable. I told them that I would need to check with my husband, but that I appreciated the information. Honestly, I am always nervous when dealing with car things because of how mechanics have treated me in the past, but the guys at this Speedee-Midas are very professional and dont talk down to you just because you are a woman. And their prices are reasonable too. FYI, my husband will be taking the car in for a brake job this weekend. :-)
Ive been going here for years for oil changes. No issues. Very polite employees too.
Always friendly and always helpful. In and out and they have an app to save money!
I got a oil change and they forgot to put the oil cap back on, now my engine is all dirty and my cars smells i did rhe oil change on tuesday a week ago, i kept smelling gas so i had a friend check what was going on and that was the problem now i am taking it back tomorro and i hope they pressure wash my engine and give me another oil change! On thier expense! We will see tomorrow
STAY AWAY FROM THESE PEOPLE.I took my car to them to have it smogged. They caused the fuel pump to fail. I was forced to have them replace the fuel pump. I was told I would be given a discount for a total of about $240 dollars, including at-cost price for the new fuel pump. Instead it cost me $475 and they more than doubled their cost of the $72 fuel pump they purchased at the Kragens next door. While they were at it, they broke the side mirror and evap system, did not repair them and hid the damage from me. I had them change my coolant prior to this and they put the wrong coolant in and refused to correct it. The mechanic has the worst attitude ever and thinks he is never wrong. He told me he never checks specs for any vehicle he works on and doesnt care what the factory says about service. During an oil change they broke a very expensive, top-of-the-line air filter I had installed and incorrectly diagnosed an oil leak, making it worse in the process. Their their training is abysmal and incompetent. I stopped letting them install air filters because their filters are too small and dirt and debris was getting around their filters and into the engine. They dont deserve the rating theyre getting. Stay away if you care about your car.
Dont go here, basically better off doing it your self. These kids dont get paid enough to care about your car.
My experience was very poor, I took my car for an oil change and they spilled oil all over the engine bay.
Took my car to get an oil change checked the oil 2 weeks later and the level on the oil dipstick was beyond low smh
Always do 110%!!! I will go no where else!!
I did my alignment there they did a Horrible job my tire looks flat they wanted recharge me on my tires and every time for my oil change I always have problem with my car they want milk you for money
They put the oil drain plug so tight it cant be removed when you want to do your own at-home oil change so you have to return to their shop.
Nice place
Fast and reliable.
Rude workers
Excellent service
They want to charge you for everything