What can you say about a collision expert who treats you with respect care and concern very businesslike and even beyond after all lets face it everyone needs some human decency when they communicate with a business establishment and this place easily exhibits that so for me its easily a five-star rating if you are insurance company directs you to this collision expert you will not be disappointed

Took months to get my car fixed. Always getting that next week answer. Gave the car back to me with a faulty wire harness which turned into another two months of no car. They did help me with a second rental car and covering something the insurance wasn’t gonna fully cover but this was after I spoke to some in corporate but you gotta give em credit for that even though none of that would have happened if they throughly checked the car before it was given to me. Front desk girl was super nice but until I got my insurance to step in I really didn’t hear anything from anyone else.

LIFETIME GUARANTEE!!! I AM EXTREMELY PLEASED! I heard about horror stories from other people that had to deal with other body shops; so I was a bit hesitant about bringing my car (my baby Kia Soul) for fixing. I can honestly say from day one until it was time to pick her up; I was informed of every step: literally every step! From parts being ordered, to repair, to paint and finally detailing. They took care of my baby. She looks PERFECT!! She drives PERFECT! The paint job and the windows work PERFECT! They did an AMAZING job. Thank you!! A very satisfied customer. I highly recommend Carolina Auto Body, Hollywood Florida.I cannot vouch for any other Carolinas but this place received my 5 Star!

They really are amazing very professional the car was way before the estimated date the only thing I had a problem with was the fact the car was returned to me with a low battery

10/10 Recommend Carolina’s Auto Body Shop. Julio is very professional and easy to work with. Crystal is very friendly and will get you all set up/ready to go very quickly. Julio and Sal efficiently walk you through the whole process and give you a great understanding at what will be done for the job. I got work done on a Chevy Impala due to an accident and they got me all set up and did a beautiful job during a tough time. If you’re looking for great service, great prices, and a friendly environment, go to Carolina’s Auto Body Shop.

Nice friendly staff, I took my daughter there to drop off her car for repairs. Everyone was pleasant and professional. I hope her car comes out good so I can really speak well of this place.

The service at Classic Collision was absolutely amazing! Crystal, Loren, Sal and Julio provided outstanding customer service from start to finish. I highly recommend any and everyone visit this company if they have any vehicle concerns or needs. Hands down one of the best and as I stated before I highly recommend.

Took care of my damage... Super fast and professional.

I worked with Julio. He was amazing, from start to finish. He constantly communicated with me throughout all the fixes and made sure I had a good price. He was fair, honest, and straightforward. This is my second time using this body shop and every time I leave my car and get it back it looks amazing. Julio even guaranteed that my paint was the right color, it’s more of a pearl than white. Everything was fixed to satisfaction and done quicker than the estimated time expected. Hopefully I will not have to go back to the body shop, but if I do I know where I’m going. Thank you again Julio for your transparency and great customer service. I will be recommending your body shop to everyone I know.P.S I love the door protectors you put on for me!

I brought my car there after an accident and dropped it off the next after being told by Sal that the parts had arrived, only to be told a few days later that not all of the parts were there. Id get a call every couple of days being told they were still waiting for parts, when I asked for details I was told I dont know and that Sal would call me back in an hour. I had to call myself to find out what the situation was and thats when I finally talked to Sal and he told me he was still waiting for parts, I then reminded him I also wanted my AC and gas gauge checked and fixed, he said hed call me back in an hour and he never did. This went on for almost a month and every phonecall went the same I dont know, Sal will call you back in an hourWhen my car was finally ready I was told they checked the AC and the air compressor was bad, I told them I had asked to have my AC fixed since my car was already there and it might as well have been worked on while I waited, I was just stared at blankly and I told them Ill just take my car somewhere else. I also assume they didnt even bother to check on my gas gauge like I asked, so I guess they didnt want my business or money, because that is not the way you run a business.

It was my first time coming here. Was really happy with the professional attention and the friendliness of the staff. Crystal was very helpful with my needs. The job was very professional as well, recommend to anyone in need of a repair.

I dont like that I am a steady Costomer, but this was the third car body dent they have fixed for my husband or myself. They do a great job at a reasonable price.

Classic Collision is very disorganized!They didnt respond back to the Insurance company. I will never go to Classic Collision Hollywood again even if the service was free of charge!

It was a great experience overall. They fixed everything that needed to be fixed. They also were all very professional and honest . Always gave me a update on my car repairs !

They even wash your car!.

Julio and Crystal helped me out fixing my bumper after a light fender bender. Process was quick and easy. Office is extremely clean and nicest collision center office I have ever been to. Very professional and you can tell they take pride in their work and have a work ethic of excellence. Car is shiny and looks brand new! I would recommend them 100% 5 stars definitely!

So my daughter to decided to take a rock and write her name on the car door. I went classic collision and spoke with Julio he tried to help me out buffing it for free. Unfortunately, it did not come out he gave me a quote and even told me try the next door body shop for better pricing ! That is true customer service. Would definitely use them in the future.

Excellent work and Julio is the best ...they took great care of me and my car. Thanks a million for tge wonderful service!

Brought my car for repair. Got my car back with the wrong wheel lug nuts, fog lights are hanging, and they didnt even change the bumper which got damaged. The car even rattles. No, I do not recommend this place. If you bring it, I suggest you have a second mechanic do a check for your own safety.

Was pleasantly surprise to have a team awaiting my arrival and addressed me by my name as I walked it. Everything was seamless and I was in and out within 20 minutes. My car was actually done early... and they were kind enough to wait for me a few minutes after closing to get to the shop to pick up my car.Extremely friendly staff!! Definitely will use again in the future and will recommend them !

Went to get an written estimate, great service great prices, will recommend.

I just want to say that this is the first time in my life that I have ever taken a car to an auto body shop because of an accident and if this is the way Collision aka Carolina auto body takes care of their customers I will recommend them to EVERYONE! I had my car repaired here and I have to say that they are on point! Not only did they do a great job but keeping me informed on a need to know basis of when they were stripping the car, when they were painting the car when they were putting the car back together and when it was going to be ready was awesome! Meka was the best keeping me informed of everything! It’s little things like that which makes the customer feel like they’re being well taken cared of. Great job everyone at Collision auto body!!!!!

Carolina, Sal and the rest of the staff went above and beyond to make me feel comfortable and welcome. Sal was awesome in explaining every detail from the drop off, estimate, repair and pick up. He was exceptional in communication and he made sure my car was ready on time as promised. The attention to detail regarding the repair was stellar! I will recommend Carolina every chance I get. Thank you!!

This place was awesome!! The work was perfect and the staff was great

Very disappointed. I refer someone consider a family member due to a good past experience with this shop. Do yourself a favor an stay away from them, more so if you paid cash. They seem to take you more seriously and like it more if the payment is made by an insurance company. The job took longer of what they said would be and we were given different excuses everyday for the delay. We finally got the car and the battery was death. Now we just realized that when we turn off the car, the back lights stay on.... will have to deal with it tomorrow. I thought I was done with them.

I recently moved from Chicago to Hollywood Florida. I had a problem with my car with the heavy rain where water is leaking on the trunk. Julio and Iro took their time to help me solve the problem. They are really helpful and friendly, people can easily tell that they are very professional and take pride in their work and also have a work of excellence ethic. Guys keep up the good work!!! Thanks

Carolina Body Shop could teach a lot of companies the definition of customer service. The Manager, Bernie greeted me exactly on time yesterday at 7:30 AM. They did exactly what they told me they would and my car looks better than before the accident.The people at the front desk were helpful, informative and completely clear as to step by step of the process. And, they have an Enterprise Rental station there and the woman that helped me with that for the day is a rock starI would give this place 10 stars!!!

I could not be happier with the effort that Bernie and his staff put in to make sure my Honda Accord was perfect. From the moment I walked into the shop to the moment I left was team was five stars. I will never bring my car to another body shop in the area. These guys are incredible! Thank you again to Bernie and the rest of the staff!

I was referred by a coworker of this place. Julio Reyes assisted during almost closing time of the business and went an extra mile to listen in a professional and friendly manner. The place is clean and great customer service; I definitely recommend it.

My car was a complete mess when I took it to the shop, I received it back in under 14 days, fully detailed, fully repaired, excellent service. They constantly checked in with me giving me updates daily on the progress, they even fixed my horn and headlight at no extra charge. The staff was amazing. Beat decision I’ve made in a long time

They were very good. They called me and they informed me what stage my truck was in. I would tell people to try them.

Excellent. The repair was done well & in a timely manner. I am/was very pleased with the excellent customer service. Everything pertaining to the repair & arrangement for a rental car was taken care of. The car was washed & the interior was well cleaned @ time of pickup. Very, very please with the service. A good auto body repair shop to recommend. Many thanks.Angelia Yee

Very great customer service, the manager Bernie is amazing and he helped me with all the things I needed with my car and fixed my car perfectly. I really appreciate him. I really recommend this specific shop for you car needs.

Highly recommend this place! I had my car fixed here and they did an amazing job. They were able to use my original parts instead of ordering new ones which saved me a lot money and time. Plus they were able to get me a rental car with their special discounted rate.

WOW that is about all I can say. These guy are more then professional I got there on Friday took care of me in about 20min including putting me in a rental. Next day they called me and explained everything. The car was ready Monday. Got there it was clean and just perfect. Definitely recommend them to the world.

Certified repairs if not satisfied they redo it cant beat that. They are quick order parts same day and start repairs as soon as they come in. There was damage to half my car after a 18 wheeler hit it got it back in brand new condition in a week.

From the moment I arrived I felt completely at ease and confident my truck was in good hands. I was hit on I95 and the bad situation led me to Carolina Auto Body so close to my house. The customer service by the entire staff was so refreshing. From the two ladies that handled taking pictures and putting me in a rental, to the ins rep there and the kudos to the shop for doing a great job on making my truck look even better than before!!! Gretel, Susan, Lisa, Winston, and Michael did such a great job Im actually writing a review :) that kind of service should be recognized and it was all handled quickly too.

Absolutely great Customer Service from start to finish! They were waiting for me at our schedule time to retrieve my car, the Enterprise rep was also there ready to put me in a loner. They kept me updated and gave me a completion date(which they finish the work before the date). Everything was great! The associates were friendly, service fast and work on vehicle was done to perfection!

I had an AMAZING experience with Carolina Auto ShopMy car was perfectly repaired after a fender bender and taken care of very nicely.The team was extremely friendly and always followed up with status of my car.They arranged the car rental for me and saved me a lot of time.Now I’m back on the route and I recommend them if you are looking for a professional honest and reliable car body shop.I chose them based on their good reviews and I was right :)Thank you Guys!Malli

Berny helped us. He is very knowledgeable and honest. I felt I understood every step of the process, didn’t over pay and was given options to chose from. The body work was excellent, it looked like new.

Carolina auto body was awesome ! I was re ended and as much as that stinks, they made my repair quick and easy and job well done. They got me in fast as well as my rental car and fixed my car very fast. If you are in the area and need body work on your vehicle this is the place for you😄👍🏻! The staff was very helpful and pleasant and made you feel very comfortable!

As a previous customer, I decided to use Carolina again to fix my damage vehicle. Originally I picked up my vehicle and was upset. The bumper was not right. I made mention of it and they agreed to fix the problem. Upon the second try it still was not right. I posted a not so positive review and got a call from the manager. He agreed to fix my problem himself. I think it was cool to get such an interest from the management to fix the issue. I have not picked up my vehicle but I suspect it will be right this time. More to come.

Amazing experience under the circumstances. Bernie treated me excellent and repairs were great. as if nothing ever happened. would definitely recommend

Service was swift, friendly, and professional. Sal was very knowledgeable and honest about my damages. He stayed in contact and updated me on any changes. My car was in and out in 2 days. I will be recommending CAB Hollywood to friends and family!

The staff at Carolina Auto Body were amazing and the work performed was perfect!! I was informed of progress every step of the way and my repair was handled quickly. The office and shop are clean and I felt safe leaving my car in their capable hands. I will definitely use Carolina Auto Body in the future.

Thank you so so much for your excellent work and service on my car.The entire team is helpful and my car islike new!Also they work very fast which is also a huge asset!Thank you to all the team. You are amazingKeep the good work

This body shop has been the best one I’ve used. They’re considerate, helpful and very good at communicating daily to give updates on my vehicle. I really loved the one on one relationship that they build and their customer service. From the front desk to the workers, they were all very nice and genuine.

Needed some fixing on my car, and this place made the process easy. The manager was very helpful and made sure everything went down smoothly. Would definitely recommend to a friend

Staff was great. I was updated every two days with the status of my car. When I picked up my car they even helped me Switch over my car seats, and any parent knows that that is a hard thing to do. They were great to work with and I highly recommend them and will work with them again in the future.

My experience at Carolina Auto Body Shop, was a great and pleasant one. The staff was very professional, friendly and efficient. All of my needs were meet very quickly and everything was in order before I even got there. They made the process so easy, I would definitely use them again, and recommend the services to others. Thanks to all at Carolina..

THE best place I’ve ever taken my car to for repairs. They’re helpful, friendly and kept me constantly informed on the progress of my repair. I wish I could give them more than five stars!

Very nice service, 100% recommended. 5 stars to Julio and he will give you the best solution:)

I dont use to write reviews unless the service was perfect. So it was at Carolina Auto Body.Kind and professional service with clear commitment to its clients. Highly recommended.

They did a great job!They were quick, efficient and kept me posted throughout the whole time.Definitely would recommend them!!

My 8 month old car was crashed by an idiot. Geico recommended me here. WOWIt is a one stop shop. Got my rental. Repairs were done great and fast and staff was extremely friendly. Will definitely recommend.

I have unfortunately had to use a body shop a couple of times lately but I count myself as lucky that Geico sent me to the Hollywood location of Carolina Auto Body.Both times they did great work, were easy to work with and proactive in keeping me updated. Kudos to the whole staff and in particular to Yuri!I’d highly recommend this shop to anyone needing body work for whatever reason.

These guys are dishonest liars. Geico sent my teenage daughters vehicle here after it was in a minor fender bender. At first, they simply tried to push the damaged bumper back in and called it fixed. I was furious after it popped right back out the very next day. I told the person in charge, Bernie, that it was NOT fixed and it needed to be properly fixed, which is what we PAID for. He assured to me that this time it would be. Well, I was left speechless after getting the car back AGAIN with the same minimal effort and fender/side bumper being PUSHED back in AGAIN instead of replaced! I have included pictures of their sad work, see for yourself how pathetic and unacceptable they consider repaired. Geico needs to seriously vet their vendors better than this.The fact that he blatantly lied to me is insulting and unethical. Since I refuse to settle for poor quality that Im paying for, I demanded the parts be replaced. Bernie again assured me that it would be taken care of. Well it has been over 2 MONTHS and it is still not taken care of. They drag their feet, lie about calling you back for an appointment, and lied to the insurance adjuster as well. Im really baffled as to how this place has good reviews, or is even still in business. I wouldnt send my worst enemy to these guys.

Super nice people! Does great work! Definitely recommend them

Came in to get a scratch removed. Gretel checked it out, worked her magic and it turns out that no major work was required. A great, honest and fun team. Refreshing!!!

Thanks to Carolina Auto Body, my car is now in better shape than when I got it. Great staff, great service, and another great review for the company

Waited over 45 minutes for them to find my information to have my car looked at after being in a car accident that was not fault of my own. After finding information I was treated very rude and disrespectful as if I was a bother . If Hartford needs a better company to better serve customers w care and respect.

Carolina Auto body shop was amazing. They are super professional & on point. Kept me updated throughout my repair process. Would highly recommend their services!

This is one of the most professional if not the most professional bussnisis I have ever been associated with. Everyone was super friendly and very helpful I never had to ask a question because they were so engaged and always asked if I had any questions which put me at ease and I tell you no lie my car looks better now than it did before, they shined it up like new and you couldnt even tell it was ever damaged.

Great customer service. Very friendly. Made the whole experience pleasurable. Would recommend. Quality and quick repair.

Great work and they cleaned my car! Staff was personable, professional, and my bumper came back looking brand new. Would suggest them way before your generic corporate company

Everything about my experience with Carolina Auto Body was amazing! Customer service was exceptional! I would highly recommend this place.

Wow!!!! Fast, easy, convenient. one stop shop. thank you carolina auto body for making this a a painless experience

Amazing detailed work done to my car. Definitely the best auto body shop in the Broward County region

Great place! The customer service was great, they did a good job and the staff are nice and helped in any way they can.

So I had taken my truck here to have some problem resolved after another shop completely screwed me over two time in a row .so I ended up here I had some work done to my truck and I must say they were very professional the manager of this store took me in like I was family even going as far as fixing a tail light that was broken that was not even in his scope of work very much appreciated I would recommend this company to anyone and even if I would have another problem in the future I will be taking it back to this shop no matter what .i must say the service here that I received was overwhelming when I received my vehicle thanks again 5 star ⭐️ for me

Great establishment, will visit if I need anything else done to my car

Carolina Auto body was do easy to use. Rental car right there. Everything done exactly as promised.Car looked brand new again. Awesome shop.

Allen was excellent great customer service! He take care of me every step of the way. I needed my passenger mirror painted and installed.

They were very professional and accommodating with the rental service and kept us up to date with the progress of the repairs and finished in a timely manner.Job well done.

It was very profession and courteous. Salvador is an excellent Service Advisor and i will highly recommend this place to everyone i know.

Very helpful staff, got my car fixed here not too long ago. Would definitely visit again

Amazing customer services, work was fast and efficient. Also, valued my business.

Excellent service and repairs. Smooth and easy operation

Fantastic experience. I was kept updated at every stage. Work was completed in the time frame promised. Excellent customer service.

I wanna appreciate for the best attention and the best work on my car that Sal Collado and his team did a wonderful job on my car.. Thank you and I give a excellent to Carolina Auto Body and to the employee Sal C 👏🏻👏🏻👍🏻👍🏻😁

Such an amazing place. They have great service!

Very good customer service! Ana and Salvador are great.

Best auto body shop around. Excellent customer service. Work done right the first time. I will refer to my friends.

Second time using them. As always Bernie, the manager provided an amazing and excellent experience during a difficult time.

If you know about cars you wont be impress by the work these people do, now if you dont know about cars and take your car here you might feel like your car looks brand new. came here because my insurance statefarm recommended to pick one of there repair shops witch was a bad idea.they are not good at pain job. First time I went to pick up my car I pointed out to him panels with huge gaps and uneven . Top of that they put like 200miles the car brand is a Bmw. always do your research and take your car to your brand car repair shop if you really care about your investment.

So I took my truck to Carolina Auto because there where recommended by my insurance company. It took a lot longer than expected to be repaired. I reached out to the owners Fassen and Michael. Once they where made aware of the delay my truck was ready the next day. They even paid for my rental. Little hiccup but they made up for it. Aside for the one employee that was originally dealing with my truck, everyone else was great.

Went to these guys after I was in an accident. Lady that caused it had geico and works directly with carolina. They had the damage fixed in no time and they were real good about it. Gonna use them again soon hopefully for a new paint job.

Obviously the good reviews here are either paid or family and friends! Are you serious... the services in this place is terrible and have no knowledge not only about customer service but about fixing cars. I experienced within 1 hour about 6 others who came in and were really upset about the same situation I had. Over 3 months our cars are in there, each time we go they are worse in condition and keep getting worse . They did not even know how to install a bumber, the tail is not only cracked but it was glued so bad that it came off within an hour. The engine has issues, now! I mean i can go on and on.

Their work and customer service are amazing and truly reliable!

The service was just exceptional.The staff so professional and a very friendly environment.

Great bodyshop. Very honest and trustworth Will bring the other vehicles there for repairs

Great service starting from the communication to Salvadors attention on my vehicle im impressed on how resposible and on how much he took care of me and my vehicle.

Very quick and efficient. Rental was in the same place so it was more than convincent. My car looks brand new again. Thank you!!

Great service for a car fix in Hollywood, Fl. Recommend to everyone in the area.

Best place to get your car fix in Hollywood. Super nice people and very helpful.

Great service! Everyone was very nice! The lady at the front desk was awesome!!! Will recommend, thank you!

I had a great experience with this company, they were very cordial, efficient, and most of all professional, they treated me with respect and seemed to have the objective to achieve my total satisfaction, I would recommend them to everyone.

Very professional...fair pricing...friendly service...plus surprised with a complimentary car wash....highly recommend Carolina Auto Body!

Thank you to the people of Carolina Auto Body! A great repair service that I will definitely recommend

Great repairReally quick and professional jobLooks brand new