Very unprofessional and does not know what she is doing. I wouldn’t recommend to a roach.

Worst place ever!!! DO NOT go there unless you would like to give your money for nothing. Months later, no transfer of title, no tag, no communication.

This lady Cindy told me it was $380 to switch over my tag and my title we went there in February towards the end of May still nothing has been done she said she needed a bill of sale I went down there with another bill of sale which I know we originally did when I got down there she tried to tell me she needed more paperwork from my mother who is gifting me the car which she knew everything in the first place and should’ve had us down when we were there originally if that was the case we had to call her no call was ever received about anything else needing to be done when I told her I wanted to cancel she gave me a blank piece of paper To sign a cancellation on and told me 30 days to get my money back my 30th day is June 20 if I do not receive my money I will be going to take legal action because I do have video footage of everything.

This business had to order the tag meaning I had to go to the location a second time. This was not revealed to me till after I had paid and they only accept cash, fortunate for them otherwise I would have called my credit card company to reverse the transaction because of the poor service. I called the morning after to inquire about my tag (I was told it would be ready the day of my original visit), Well let you know when its ready is the response I was given. I have thick skin but I dont accept unprofessional behavior. While I wait for them to provide poor service, Ill be leaving 1 star reviews on the internet.I would not renew my tags at this location even if it were free.

Won’t ever go back again. I should’ve known it was a bad company by how they keep the building. They overcharged me big time but it’s ok I am a child of God, I don’t wrong anyone or steal from them, God protects me and fights my battles for me. Mark my words they won’t be In business much longer.

This Woman Have The Worst Customer Service She Is A Real Lier An she Only Want your Money.She Talk A good Talk Once She Have Your Money She Make Lie After lie She Have No Compass For Your Needs. if Her Service She Just Want Your Money I Have Just Reported this to Better Businesses bluer.

I just pulled In the parking lot.im glad I read there reviews before going in

Not even worth the one star. Very unprofessional and right out procrastinators. How is it that I had to call you to tell me that I had a stop registration. Once the release given I asked for a fax number which woman gave me and then when I came to see if my tag was ready she tells my husband they don’t accept faxes. Wth!! You gave me YOUR fax number. Once release was provided she advised would take another few days. Now she claims I still owe money. I paid directly to SunPass! She claims that they contacted me and left messages and emails, when they don’t even leave voicemails. How am I suppose to know your calling regarding my tag if there no messages left. I don’t save your business number to my contacts. Showed up again on a Saturday ( which is a day that I originally walked into this place) and the place is empty. Doors are open but no one in there. Call the woman and she tells me they’re closed. When advised that I want a refund stated have to wait 30days for a cash refund. It wasn’t a credit card. Telling me she doesn’t work for me. That’s not how you speak to people who are needing their tags. DO NOT COME HERE!!!

The worse place ever. The customer service is beyond horrendous. They are so unprofessional in so many ways. You can’t even stomach the disrespect they project to you. They hang up in your face, lie to you when your money is ready, give you wrong information when it comes to your money. I’ve cancelled since April 2. I have yet to get my 579$ from them. She had the nerve to tell me she didn’t know I paid with card. I have a receipt showing I paid with card. It’s August and I have yet to get anything back. They don’t deserve a star, they deserve a shut down. PERIOD!!!!! They are not business people except one person. Other than that they don’t deserve anything but to be out of business.

I dont even want to give one star. This place has owed my fiance $200 since February (now May). Everytime he asks for his money back they tell to come in a couple of days then still dont pay him. I wish we saw these reviews before going to them. We want our money back.

Who ever I spoke to should pursue a new career because she doesn’t seem like a happy person. She also hung up on me .

It is the worst auto tag agency. 5 months and nothing have done to my title. Dont go there....

Dont go there!Came in for a tag for my moped and qst she tried to overcharge me by about $100, until I told her thatd Id just go somewhere thatvI knew for a fact was cheaper, she renegotiated her price. Then I find out that not only will I not get the tag for 2 ro 3 days but she cannot even give me a temporary tag. If course she waited til after I paid to tell me. Then on my way back home I changed my mind and decided to call and tell her I wanted a refund, that Ill hust go with the other okace I had in mind despite it being a little far away because they can have my tage ready by the next day. Then all of a sudden she twlls me she can have my tag ready tomorrow at 4. I tell her I have to be at work by then. Then she said oh I can have it by 3. Smh. This lady is something else. Just happened today but if I dont get my tag tomorrow as promised, all hell will break loose. Not worth the headache to come to this place.

This is the worst experience I have ever had.Two weeks ago I went in for a handicapped placard and they took my money and still no placard. I called 31 times waited outside their office. When I asked for my documents and money back since they did not deliver they stopped answering theur phone and never answered their door. I waited over 30 minutes. I will be reporting them to EVERY State and locsl agency abd representative I can think of.

I was going to there not no more this terrible thanks to the reviews

I just called,Person answers (hello)Me- is this the tag agency?Person- yesMe- i need to turn in a tagPerson- yea you can.But the tone of voice sounded like (why you asking questions, just come in)Im not going there, yall go!

Wow. I wanted to go somewhere close to me to renew tag but with all these bad reviews, I have to go out my way 😒😒

I work here

Takes forever to get a refund

She is a thief, she charged me 200 dollars more in a change of tag LADRONA