Absolutely unprofessional and unacceptable! I made an appointment 2 weeks ago. I confirmed the address, and chose the location because I live down the street. I go there, and it is closed. I call the SAME number I called to make the appointment and was told I had no appointment. Then I get a call from apparently a different spa with the same name telling me I am late. The lady who called refused to take responsibility for the mix up and canceled my appointment. Of course I was angry because I confirmed the address when I made the appointmen. She tried to tell me there is another spa with the same name and it was all my fault! After I hung up, she called me back and rudely said, Look lady! All she talked about on the phone was how she didnt want me to leave a review. The rudeness and unprofessionalism was outrageous! Take your business to a spa that actually gives a care about their business and doesnt yell at customers for mistakes THEIR business makes!
I love this place.Been going every week for 7 years now.Best place to relax.Silvia has magic hands and they offer many services
This was a really great experience. Though my facialist didn’t speak English she did a great job overall. She took her time and was very gentle yet effective. I immediately noticed a difference afterwards. This was a very therapeutic experience and I would return.
The staff was nice and the place is very small and modest. The rooms are side by side. If you have anyone one either side that decided to have a conversations with the tech, they will disturb your peace! That was my issue, the woman and tech were talking about personal stuff and covid 19 and it sounded as if they were in the room with me. Also prior to leaving the staff decided to make popcorn... yes, so the smell of burn was all over the place. I personally like a zenful and relaxing spa, I go to relax especially while having a massage. On that note, the technique for the massage was not what I was expecting and unfortunately did not help with my shoulder or back pain as her focus was more about my digestive system. I unfortunately will not be going back.
Omg, theyre genius. I loved every second & my skin is restored. They have the most detailed treatment that attacks & removes even cystic acne. Thousands of dollars at a dermatologist & this was the fix all along
Nice place, very quaint, feels like youre at someones private residence. Had a signature facial, $ 50. Was a good experience and Ill be going back asap.
I’ve been going here for the past 2 years to get facials. I’ve suffered with acne and cyst on my face and you have no idea how much my skin has improved by coming here. This business needs more exposure and deserves to strive as a business. I am forever grateful. So happy with my results!
I had a collagen facial with microdermabrasion and the results are incredible!! I highly recommend Silvia, she is extremely knowledgeable, utilizes high quality ingredients and keeps the place super clean taking all necessary covid precautions :)
Sabeen for threading. That is all I had done and her number saved in my phone for future visits. It is a lovely salon.. Will try other services as needed.. They were professional and courteous.
I’ve been seeing Silvia for 5 years now. She’s been wonderful since my first visit! She is very knowledgeable, and she will give you honest opinions about what will take place in office and your results. Everyone who works here is nice. The atmosphere is very calming, and she will even give you a mini massage with your facials. They do accept groupon promotions so please do not believe what @debbie grandma said in her review because that is completely false! Silvia you are awesome! Continue to be the person you are!
Top quality service performed and premium products used. Discrete. Silvia, the fluent bilingual owner, is the best. I will not go to any other full-service spa. The best Spa in Broward County. ⭐⭐⭐⭐⭐
Amazing! I would definitely love to come again. I had Sylvia and she was the best... she made sure I was comfortable and would talk to me so I wasnt bored. Also, the price was reasonable.
Best spa ever!!
Sadeen threads my eyebrows ❤❤
This salon is amazing!!! Prices are great and service is among the best I’ve ever received!! You leave there feeling truly relaxed and looking fabulous!
The ladies working there are very sweet. Jenny does an awesome facial but I am extremely disappointed in the “dry” pedicure I received. I should have never agreed to a pedicure that doesn’t soak your feet. I came in with dry skin in one corner of the toe that was hurting and left the same way. The cuticles were not pushed up and cut. I did that when I got home. The bottom of the feet looks awful since it wasn’t soaked and filed down. The pedicure was a waste ofTime & money. Going to see another pedicurist ASAP
Sooo easy to be yourself at Body and Skin Spa and Salon. Its easy to feel like you are at home at Q Spa. Your privacy and confidentiality consistently honored by Silvia. Their services always exceed my expectations. Excellent quality, both products and services.☆☆☆☆☆ Rating 5-Stars!
I came to go a facial I purchased from Groupon and LOVED it! Ill be back possibly for a Plasma facial, I saw they are doing a Mothers day special. Thank you Jenny!!!!!!
They treat you like family
I love this local spa! They offer Zoya nail products and a super relaxing atmosphere.
Hello my name is cathy. And I have been going to Q Spa ever since it openedSylvia the owner is wonderful and ever so kind.Her staff is so amazing and ever so attentiveJenny who does my hair never ceases toAmaze me . And mariell the other stylist is so wonderful. Patricia and katherine the nail techs are excellent.The Spa is warm and cozy and quite affordable. Even my 26 year old son goes there to get his pedicure .If you are looking for a quite get a away spa then look no further then Q SpaThank you and God bless you cathy
I purchased a groupon for three facials and microdermabrasion. I was not dissapointed at all. She explained everything to me step by step and asked me questions about my routine.. my skin looks more moisturized then ever!!
Silvia never rushes clients, tailers the products to changes in my skin, and is flexible with scheduling.
I originally bought one micro-dermabrasion w/facial Groupon and was able to get an after work appointment, around 6:45 pm. The owner Silvia was the one who did my facial and it was really awesome. She took time to remove milia that had been bothering me. Micro-dermabrasion feels like sandpaper suction and I noticed a difference in the age spot/discoloration I had on my cheek. The products used are natural and smell good. In fact it smells really good when you walk in. I enjoyed it so much that I bought the Groupon for 5 micro-dermabrasion facials and have already gone back. The best part is that she allowed my daughters use them too. I love this place, Silvia is awesome and I plan to get her special of 3 massages for $150.... me and both daughters .... perfect!!
Very great and friendly staff! Definitely will come back!
Amazing service and prices!! Always accommodating.
Just what I needed.
Sylvia is the best!
Place to feel like in home,,, so relaxing and welcoming,,,,
Awesome place
Threading
Very good .. Very hygienic and good care.
Very good attention and first class service.