Comments
Al
Review №1

If i could post less than 1 star i would, they dont know which cars they have in their inventory and they falsely advertise m sport spec bmws to upsell and make a quick buck

al
Review №2

Service was horrible and they up-badge the BMWs in their inventory. Do not trust them, they are scammers.

W
Review №3

Nice place great deals

Aa
Review №4

I didnt even buy a car and am still writing a bad review. Same car listed different places on Facebook with different prices and suspicious bait and switch wording in the ads. Messaged both girls listing each the vehicles with no answer on one, and evasive answers to the other. Ill add that the one who did respond said twice that the vehicle is still available though. Finally got a phone number and called the lot (I presume) to get a completely uninterested salesman who told me they dont have the car anymore. I mean seriously guys, is this how people do business?! It boggles my mind. Avoid like the plague.

Li
Review №5

These people are very unprofessional. I finance a 2013 bmw for about $300 a month. The insurance company they referred me too was very expensive, still I hadn’t complained yet. I tried to be very cooperative because i understood that full coverage insurance for a person my age would be expensive anyway so i was paying $650 a month along with my car note payment.My father put majority down on the car and he made it abundantly clear that his license had been suspended and that I’d be the primary driver, which is why my insurance was so high to begin with.They let us leave the lot with the car anyway and i had the car for about 2 weeks making on time payment with both the insurance company and the car note payments.After the two weeks went by i had noticed that my car wasn’t parked outside where i left it. I grew to be very frustrated because i had made all my payments for the month and these people we’re still interfering with my transportation. I called them and they guy with the blonde hair yells at me that my fathers license isn’t vaild that and that’s why they took my vehicle for those reason. Then goes to say “find someone with a vaild liscense to get ownership of the vehicle” and hangs up.I tried to get in contact with multiple people from this organization still i got no response. My grandmother offered to take over payments and ownership of the vehicle but we were then charged with towing fees for an unlawful tow and also had to come up with the $650 insurance because the month was coming to an end. Days without my car and still making payments i began to get fed up. It seemed like everytime we came up with the money a new fee appeared.I say that the tow was an unlawful tow because i had made my payments for the month and also because the tow truck was a mini pick up truck with a tiny wheel holder to drag the my vehicle behind the pick up truck. To top it off I went to the “tow company” and the guy was very rude. When i had gotten the car back it was dirty with white residue that seemed like baby powder but the odor was nothing of the sort. My belongings were removed from the car ans place in a black bag, when i confronted the guy about a missing item he told me that ot was my fault and that it wasn’t in my car as if I didn’t know what was in my car.Eventually i got the car back and literally 1 week later a drunk driver ran a stop sign totaling the vehicle. I walked away with minimal injuries and was completely relieved because I wouldn’t have to have any dealings with these people. My insurance paid the car off and i can only say that was God removing me away from these people.I say all this to say. Please be mindful that these people are crooks once they have that money in their hands all bets are off. The promises they make mean nothing. If you are in desperate need of a car look anywhere else .

Ma
Review №6

BEWARE FROM PURCHASING A CAR HERE! THEY WILL SCAM YOU. I purchased a 2014 Jeep Grand Cherokee listed for $15,000 car is pretty beat up from the inside with 125k miles. They listed the car for $16,999(car is not worth that price) on the contract which the financier hid from me because my initials weren’t even on that page(page 1 of 3) they hid that document from me & made me sign a different page about the warranty, it was page 3 of 3 listed in the bottom corner which i didn’t even see. They didn’t even provide me that page which i had to call the bank, who then provided me all those documents. They withheld documents from you and only show you a portion of certain documents. BEWARE!! All the good reviews are fake!

el
Review №7

Terrible Service!. they dont tell the true! false advertisementSTAY AWAY FROM THEM!

Mi
Review №8

Please read these reviews, and do your homework people. I found a car I was really interested in posted on Facebook market place. After looking into it further and having different people contacting me on what I thought was 2 different cars only to find out that it was the same car and the 2 people that I thought were messaging me were actually the same people. They just switched the price of the car and the mileage. This is obviously not the place to purchase anything. I will be making a formal complaint to the attorney general as well.

Zi
Review №9

THIS PLACE IS TRASH DONT BELIEVE THE HYPE I PROMISE YOU! THEY GAVE ME THE WRONG TITLE & DONT WANT TO GIVE ME THE CORRECT ONE! THEY BEEN IGNORING ME FOR MONTHS! NOT GOOD AT ALL

Ma
Review №10

Do not buy your car from here. They will scam you.Terrible customer service and they are liars. QWe bought a 2013 Range Rover and after we purchased it they took forever just to give us the title. They would not pick up the phone and after over 2 months we received it.To top off they told us the car had not been in any accidents. Shortly after we began having lots of issues. The car was very damaged and with repairs of up to 6k. We got it appraised at CarMax and they confirmed it had been in 2 accidents. When they told us it had not been in any.Beware of this place. Do not buy your cars here.Terrible customer service and liars.

Ce
Review №11

I could not be happier with my purchase at udrive. The staff was very helpful and accommodating with my needs. My new bmw is in immaculate conditions and at very affordable price. Thank you guys!

SW
Review №12

Tried purchasing a 2015 Range Rover from them and they were very rude.I saw it on the Facebook marketplace and sent a message and the sales rep refused to give me additional information on the car.It was listed for $14,800 yet when i asked what the cash price was they said $17,000? To which i pointed out the online price and then they said $15,000?I noticed in one of the pictures the paint appears to be peeling off of the back bumper and asked for a closeup picture and they said “we are not going to take pictures all day for you come see the car”1. I asked for any pictures that show damage to the car2. The drive is 3 hours which i told them.3. It was priced about $7,000 less then what I’ve found other ones exactly like it selling for so was trying to figure out whyTried calling the company and messaging them on Instagram. Left messages. Even texted Carlos.. no responseWould stray away from this place seems fishy

Se
Review №13

Don’t buy anything from here!! NONOOO!!!ALL THE GOOD REVIEWS IS FAKE!!!Bullshet place!!!! Dont go there!!!

Ja
Review №14

Excellent service and attention from everyone. 100% recommended

Je
Review №15

I contacted this place in regards to a vehicle through Facebook the person that I spoke to on Facebook was very responsive polite and informative . I was told to contact Ricardo at the dealership he informed me that the vehicle wasnt as described on Facebook I told him I was interested in what was advertised on Facebook at that point he decided to say nothing and just hang up on me. Sounds like a bait and switch. Ill take my car shopping somewhere else.

De
Review №16

Their liars!They said my financing was approved and than it was not. Now they didnt wanna pay me back my down payment and was even trying to charge me more money...

Ev
Review №17

Well, this is excellent service. You need something go here. 👏🏼👏🏼

Lo
Review №18

Great place to buy a car 100% recommended. Good customer service, great cars, awesome prices. Very happy with my new mustang. heading back to Tampa. Thank u guys

ki
Review №19

Tell like to tell you they have the car there then when you reach they tell you its been sold a month ago man these people are scammers for real.i dont even know how they still in business and it feels sketchy not gone lie.

Ra
Review №20

Nice service, prime attention, Spanish and English customer service.

De
Review №21

I am very happy with my BMW 535xi. The guys there are awesome, they are very knowledgeable about the cars.They went out of their way to make my experience a good experience it was even better then I expected. They were very helpful and patient with me. I recommend U Drive Motors to anyone who’s shopping for a quality used car. And no I’m not getting paid to post a good review. This is an honest review.

Sa
Review №22

There I met Edward Rincon, and he was such a huge help in getting me the best affordable car within my quality specifications. The sales department does a great job understanding your needs and showing you what you really want. Im very happy with my car and couldn’t be any happier with the service I received.

Ro
Review №23

BEST PRICES!!!! i came from Alabama and i dont regret it, i got my Lexus exactly how i asked it to be. So happy!!! and the financial manager was the greatest he helped me so much.

Gu
Review №24

Tks the car for my daughter was just great, she really love it. The detail with the rear lights was solve quickly. William I will see you for my next purchase. 🖒

Va
Review №25

I don’t have anything but good things to say about this place! They truly want to help their customers. They made my first experience buying my own car amazing 👍🏼👍🏼

Ad
Review №26

Good dealer to buy cars. Good service, they help you. Alex a great seller. I recommend it.

Cl
Review №27

Sales person was warm, informative and so wonderful to work with. We shopped around a few places before choosing to buy our vehicle at U drive. Wholeheartedly recommend !!!!

Vi
Review №28

Easy buying experience. I would highly recommend asking for Daniel. My Accord runs and looks great!

St
Review №29

I have to say this place has the best customer service ever!!!! they helped me with everything and now i have the car of my dreams. Thank you u drive for all

DS
Review №30

All good reviews here are fake, read all the one stars. Company will do anything to deceive you and take your money while smiling in your face. Do yourself a favor and look elsewhere.

St
Review №31

Thanks to Dicarlos and U-Drive Motors I was able to get my first car!!! Dicarlos was there to help me every step of the way. My credit score wasn’t the best but they were able to get me into a 2018 Honda Civic.

Do
Review №32

Everyone here was very nice and helpful...Alex helped me with everything with getting my car and I am very pleased.

Ci
Review №33

Very bad experience! They didnt want to gave us a contract ! Need a lawyer asap!

Li
Review №34

The worst place I ever try to do business with I would never recommend them to anyone that is on the market for a car very poor customer service definitely do not have a wide variety of cars to select from and also all the cars that they sell online are bait and switch just to get you in the door so they can try to sell you something else and all the cars that they have for sale has tons of miles for their outrageous pricing not a way to run a business by having some people drive over an hour and a 1/2 just to look at a car That you guys have been talking about for me to come look at for 2 days now and finally I head up on Saturday which is today 5 minutes away from location I get a text saying that the car is sold in that they have multiple that I can choose from when Im 5 minutes away thats horrible for Business. So I gave the place a call to talk to the guy that was writing me and they had no explanation of why all I was told was that guy doesnt speak good English so he Probly got it mixed up. How can you mix it up when I specifically asked you about a specific car and you seen the picture of the car and you agreed that its there in that is the real car the Im one to purchase you cant get mixed up From that. And the response from the guy on the phone was I dont know what to tell you the car was sold yesterday for a while ago and I said I would never recommend any business to you guys ever in the future and he specifically told me I dont know what to tell you you can just turn around and go home or something because the cars not here or you could just come and look at what we have to offer you and I told him I dont do been switch business thats not what I do when it comes to business I do what I have to do for what I want that just plain simple in thats that. Bases for anyone that reads this do not I repeat do not try to make deals with this U drive of Hollywood Florida stablishing 2018 I highly recommend you to not do business with them at all they are revolves all of their cars are no good and there over asking on price for everything. And all Of their reviews on Google are fake they have fake emails and try to pay people to write good reviews in to write good reviews under those fake emails for their place do not fall into their trap take my word for it I almost did and luckily I did not!!!!

Ti
Review №35

I bought a bmw and be surprised with the quality of the car is in perfect condition and the price was amazing

Vi
Review №36

This was the smoothest at buying experience I have had. From the moment I walked in they were very helpful . I would definitely recommend anyone to come here !! Thank you Tony & U Drive Motors team 👍🏼

Da
Review №37

I came in a bit afraid since it was my first car. They had a little bit of everything but fell in love with a 335 bmw. Test drove it with Tony who was amazing and answered all of my concerns. The financing was pretty straight forward and drove away with my dream car. Thanks for making it painless and simple. Would totally recommend.

Al
Review №38

Great experience great atention to detail the financial manager was very helpfull and i got a very good car in great condition. very happy ill be back

Ge
Review №39

My boyfriend and I purchased our Lexus from UDrive motors LLc in Hollywood fl in December 2019. I must say, the level of service we received was AMAZING. The staff was on point serving their customers and went above and beyond to ensure we receive the best service. Ceazar and Dicarlos thank you so much! We made the best decision by coming to udrive. If you are looking to get your next vehicle DO NOT hesitate to check them out. 👋🏾👋🏾👋🏾👋🏾👋🏾👋🏾👋🏾 Guys

Sa
Review №40

I am very pleased, I was able to get exactly what I wanted thanks to Edward’s help.

Ch
Review №41

Excellent experience. Honestly had a deal fall through earlier in the day. Found a similar vehicle at this dealership and both Tony and Dicarlos were extremely helpful. They went above and beyond to help us drive away in a good quality, low mileage, suv and we are so happy. Will do business again when we are ready. They have made a believer in us that there are great car people out there. So glad we found them!

Va
Review №42

Excellent Dealer, great experience. Ask for William is a very good seller...

Ja
Review №43

Extremely happy with their customer service and their help. I was able to leave with the car i wanted

Ai
Review №44

Watch out!!! These guys sell rebuilt cars from junkyards and salvage auctions with fake mileage, flood damage and multiple accidents, claiming that they are almost new in excellent condition with “clean” tittles. This dealership is an institution of fraud. Their salesmen DiCarlos and Alex are liars and con-artists.

Wi
Review №45

I bought a Range Rover drove it home.The car was broken(turbo problems) and they told me to bring it back so they could fix it. After 3 weeks waiting for my car they finally told me they couldn’t fix the car, promised me to return my down payment, another two (2) have gone by and now they don’t even return or pick up my calls!!!! 😡😡😡

Mu
Review №46

Great customer service! Kept their word on timeframe of getting deal approved/done! Car has low mileage and is in immaculate condition but they didnt charge an outrageous price! If u are looking for a luxury auto without the dealership hassles and games, shop here!!

Me
Review №47

Soo helpful!! We needed a vehicle for our business, U drive was able to look for the perfect vehicle for it. Thank you to all the team members that help me get this deal.

Ed
Review №48

By far the worst experience ever. They don’t answer or return phone calls. They sold us a damaged GMC SIERRA and refuse to answer the phone and give us the run arounds. They’re doing illegal activity and it needs to be investigated.

Mi
Review №49

Great selection. Great service they treat you like family.

An
Review №50

Nice attention, thanks to William! A great experience!

Te
Review №51

Spoke with one of the reps on the phone ! Gave me all the information requested and offer me to work around my schedule!

Je
Review №52

Worst place to purchase a car, looks like a hang out. Said they had vehicle and was a lie. Tried selling me something else, what a disappointment

ga
Review №53

My salesman was great he help me to find the best deal Im happy with dealership everybody was nice and helpful thanks ill recommended U Drive Motors 100%

Jo
Review №54

Very sad, we purchase a car, had it for only 3 weeks. And for three days straight the car have turn off on us, only car we had. Cannot believe they have the balls to sell a car that was having issues, and telling us the car doesnt have issues when we arrived to purchase. $4,900 down the drain, a family of 5 they just rob smh. Unbelievable. Taking this to court.

Ch
Review №55

Staff was amazing great help, very kind and amazing place came out super happy!!

Ol
Review №56

Find you a dealer with respect and patients not many unlike this one ! All the staff were kind and respectful and treated us like family ! We went to other dealers for options before we find this and they were all nasty and rude . Thank you guys for your kind service and helping us get our dream Tahoe ! Worth the drive worth everything !

Do
Review №57

Good service, William the best, help me a lot to get my car, great experience. I fully recommend

Ke
Review №58

Everything was nice, but the attention of the young men edward was the thing that made me decide over buying my car in this place! He es the wolf of U Drive Motors!

An
Review №59

Amassing great professional service, I simply love my bmw, great experience overall Gracias TonyI will definitely comeback.

En
Review №60

The best Dealers, Ask for Alex is a very good person...THANKS

Aa
Review №61

Very good service. Car are of good quality and condition.

In
Review №62

My husband was looking for particular car and he had a budget, they were able to work with him and get him exactly what he was looking for. We will be coming back for sure!

ja
Review №63

Stay away from this place they do not service their vehicles my car ran out of oil the first week from being purchased air conditioning stopped working and steering wheel had issues claimed to them all of this with proof and they said this was not there problem WARNING STAY AWAY

Ke
Review №64

Excellent service, thanks to William! Id be back again.

Lo
Review №65

There good at the sale but besides that no good dicarlo is not a man of his word stay away from this place they sell lemons

Va
Review №66

I loved my experience here!!! Thanks to The Manager (Guille) for his patience ❤️ Would love to come back again !!!

Is
Review №67

Thanks for the attention, excellent staff. I receive huge help from William!!!

Ja
Review №68

Amazing experience!!! Great selection of cars. The purchasing process was very simple. Thanks guys!!!!

su
Review №69

I had a review of 5 Star but I had to change it because it was one of the cars ask if the dvd worked tell me that if when I check does not work and the air also stops working it did not cool I ended up taking it three times through the air I took it the first one was like a week they tell me that ready and that budget of the dvd was never approved they never give you the phone of the supposed owner I do not know what they are afraid of or if he is one of them and they cover themselves with that to throw him the fault somebody good we were in an agreement that hiban to look for a place to fix the dvd I take the car to the few days without air again I had to return the car was little more than a week they say to me that it is ready nothing of the dvd yet We are just looking for someone to do it but nobody dares ok I go back to take the car after the same thing happened without air again I take them back it was three weeks they with the car can believe that they tell me it was a problem ema of the condenser that cost about $ 650 that the only thing they could do was pay it in half with me of course I told them that this was not absurd, so they told me that the leak could be covered but the mechanic did not guarantee the job. I do not know what they did because I told them I wanted a guarantee and that I was not going to pay a half I imagine they did the cheapest but until now the air is fine if they have problems again Ill take them back to the DVD Then I will find a place I find it I give a price after a few messages and about 4 days I answered that I had to approve the budget I wrote a week later and they never respond to me, its been more than a month and nothing yet so they know if they do not want to have a bad time and headaches, never buy a car with them, and this comment helps many

Te
Review №70

I bought a 2012 infiniti G37 the car runs good but the next day my tire came off because the bolts Was not the right bolts for the car, and my car has water damage and a leak in the sunroof. And they still have yet to call me for things they owe me on my car

me
Review №71

Amazing experience and great selection of cars. Thanks guys!

La
Review №72

I was looking for a reliable place to buy my first car and in this dealer I had everything I was looking for.Y lo mejor hablan español!!

Ma
Review №73

The best experience when you’re ready for the purchase of your vehicle, great inventory and the best costumer service!!!

DG
Review №74

The best deal, the best cars, the best financing, the best car dealership in florida .... ask for Guillermo he helped me with my purchase.

An
Review №75

Terrible beware of fraud they change their name every 2 years.

Co
Review №76

Was a great facility its clean and the staff was amazing.

Ag
Review №77

Helpfull staff, they helped me keep my payments right where I wanted them! Highly recommend

Ka
Review №78

My family was looking for a car and the people at U drive helped them, very nice good staff!

ro
Review №79

Deceptive practices. Cant put the correct prices on their ad. Bait and switch tactics.

Os
Review №80

They are Not the best please stay away from this place . They sold me a car without the radio Working when i call then to resolve the issue they ignore my phone calls . They are not worth it trust me they want your money but when you have any issue they dont want to deal with you thats not right i wish i can give a zero star what a disappointment 🤦🏽‍♂️

Di
Review №81

Excellent service

Jo
Review №82

They are cheats and crooks!!! They stole product from my company and would not return it. Very sketchy place to do business. I would not work with them. They will not call you back.

De
Review №83

Bad

Ja
Review №84

STAY AWAY FROM THIS DEALERSHIP CARS ARE NOT SERVICED

Go
Review №85

Te hacen ir por un vehiculo que no tienen, mienten con las millas, mienten con los años …Y siempre el mismo cuento “ sen vendio ayer “Todo esto bajo la mirada del dueño que se quedaChill en su carrito de golf riendose de como te faltan el respeto.No pierdan su tiempo con estos reyes de la trampa.

ma
Review №86

The best dealer, here I buy my Maseratti 2017 I recommend them with your eyes closed, ask for Alex 100% recommended.

Fr
Review №87

Very bad service. The salesperson who attended me needs to learn a lot. You do not know what it does, promises you a lot and then they change everything as well as what they offer on the prices of the vehicles.

Em
Review №88

They are the best 🙌🏻 🙌🏻 100% recommended, excellent service ✨

Ro
Review №89

Excellent dealer, they are always very attentive to what customers require!

Ar
Review №90

It is, from any point of view, a quality service. The attention is phenomenal and the products are spectacular. Fully recommended 🙌

Da
Review №91

Excellent service, I give it 5 stars because I cant give you more, thank you very much for such good attention

lu
Review №92

The best dealer, excellent service, always attentive to all the details

Ma
Review №93

Excellent service!!! Super recommended! Thank you for providing good care.

El
Review №94

Very good customer service and excellent quality cars. 100% recommended

li
Review №95

The seller that is in the place has very bad form, and treats people very badly, I do not know what type of seller that is, they publish cars that they do not even have there and they waste your time and to top it off when you tell them that that He doesnt get upset and turns his back on you, super more polite, too bad I dont know if I can name it to make it big with a capital letter, I think that with someone like that you cant do a good business, time wasted getting there.

Ma
Review №96

Excellent service and very good quality vehicles !!

Ma
Review №97

A great service. Professional and prepared staff for customer service

AN
Review №98

Very good service 100% recommended

sa
Review №99

Excellent service! They were always patient and attentive about what I was looking for in my car. highly recommended!

Ma
Review №100

Excellent service and unbeatable attention!

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