Does the trick! The employees are helpful and the store has plenty to offer, however the produce is limited and lacking. Would recommend for all other groceries though.
I got great service I went to get booster I meet the young lady that was in pharmacy the young man they were so courtesy and professional .There services were excellent.Thanks you both 💯
I asked for the $499 TV but I was charged $698. We went home set it up and happily looked at the receipt to see I bought the wrong TV or theyve over charged me. Ive been on hold/hung up for 1.5 hours. No department has answered the phone. Im very upset.
This local Wal-Mart is terrible, the shelves are messy and not well stocked at all. Cant find help from store employees to find things if they even have them in stock. Not a lot of variety in the items they do have. Wait times in checkout lines are ridiculous because they dont have enough registers open. And the self-checkout lines dont get me started on those, youd think theyd be quicker but theyre not. To many problems that customers make that have to be resolved by a worker that back the lines up. Registers breaking down also.
They are ALWAYS ALWAYS out of things I need like my tan whips by LOreal. Not a huge selection of anything especially NAILS 👈. Sorry Walmart but ITS WALMART GET STOCKED PLEASE 🙏🥺🙏🥺
Britney the service manager is AMAZING!!! I am traveling home for an emergency as i was in alabama working and needed to pick up some money I was sent to get home. She not only opened up early she went out of her way to make sure I got home today!! Amazing employee and I hope she sees this!!
I Came Two Weeks Ago and They Have Outstanding Service!! Online ordering team was amazing! The two girls jasmine and montrice were very helpful I Will Be Returning !!
Walmart should be ashamed they want you to buy and work and the Bessemer location is terrible! I hope this is not rating for lakeshore bc I visited that location after the terrible experience with the first location
I dont like this Walmart! They do have a nice selection here but you need people running registers just like you have them stocking shelves. Or at least have the self check outs open. Its way understaffed. The lines are always super long. I like to stop here leaving work sometimes but normally end up putting everything back and going to the one on my side of town.
It is sad to see how the customer service here is getting worse, recently. Money services system is always down. Cashiers are only 2 or 3 after 5pm and they chose the less professional ones to work during these shifts. Homewood deserves better services!!
Stocked well with all the items we have needed. Helpful staff!
Very good, however they were out of several items. The store was nice and clean.
This is about the Deli Dept: I went there at 5 pm to get some wings before the football game. The Deli closes at 7 or 8 pm, so theres plenty of time to freshen the food choices. I hope the photo Ive posted still shows, because they had ONE dried up ranch piece of a wing and about 5 dried up regular wings. The 3 potato wedges were dark like theyve been sitting on the heating table since that morning. I asked the guy when hell drop some fresh chicken and he said that he wont.
How Walmart dont have mozzarella cheese? Smh
It was crowded today. I managed to find most of the items that I was looking for. The lines were long but I found a place in the self check and got through in a reasonable amount of time.
Went here basically for my granddaughters eye glasses and they were super helpful.
Well besides the fact that I Cant use my phone because your shipping problems
I love shopping to buy food
Shelves are absolutely empty in the refrigeration section for all dairy, butter, etc. Meat department still had some items but still scarce. At a quick glance it appeared there was still items in the dry goods section of grocery.
Wal-Mart was fine but didnt find Cabbage plants I was looking for. I was surprise the didnt have any Hallowen shirts.
This location is a little messy but still had all the brands you would expect. The self checkout was speedy compared to the lines had only 4 real lines open but both self checks were open.
Thanks to josh in the deli he helped me out and was very friendly and kind appreciate him for that definitely deserves a raise
Staff were very nice and accommodating and it was a good experience good shopping.
Parking lot situation alittle crazy to get in and out but otherwise one of the better walmarts in the area
The store itself is almost...grungy. It almost feels like everything is dirty! As with most Walmart stores, getting help was a challenge as the associates seem disinterested and appear to avoid extending as much as a greeting, let alone assistance. 😔 The selection of items was adequate that day. Not much else to say, as the experience was meh.
Couple weeks ago.....picking up at curbside when 2 female employees came out. They only had part of the order, which took way longer for second part to come out that than it should have. One female stayed and the other female went back inside for the other part of order. Female who stayed at the back of vehicle with the hatch still up and her under it. While under it, she was flinging/spinning keys on a lanyard around her hand under the hatch/trunk door at the back which placed her partially in vehicle. She could have busted any windows with that stunt. She was popping gum while on her phone with one hand and flinging/spinning the keys, what I presume were work keys on a lanyard. She was incredible rude and mouthy. All of this took place before the other part of order was brought out. Then slammed the hatch on vehicle which has a push button closure. No slamming of the door is required. Push the button and it closes on its own. Not a good experience.
Wal-Mart Pick-Up is horrible at this location. Whether you’re personally picking up for yourself or for a delivery service, some not ALL of the individual who work in that department could care LESS when it pertains to customer service and ensuring the items selected are actually the items they place in your cart. Complete revamp of the ENTIRE department needs to be addressed.
They have it all. Great place to shop. Look, these types of businesses are all good places to shop because they have what we need in, sometimes, bulk. They are all good!
It is my favorite walmart to me. The only problem is some of employees need to learn store layout. This can enable customers asking for specific items to find it easy. Otherwise the customer service is sufficient. I am not a self checkout fan.
Shopping is good can find thing you want
Seems to always be stocked well. Employees are always helpful. Lots of self checkouts and there were a good number of people working the cash registers too. Glad to see the lines were moving quickly. Only problem I can think of is the front restroom seems like it is always closed here lately when I go in there.
Smelled awful. Like all Walmarts 30 check out lines and only two cashiers. There was a line a mile long for self checkout and plenty of employees that could have opened registers. Normally Im sympathetic to the employee shortage because of COVID but this was inexcusable. Wayyyyy to much reliance on self checkout for me.
Sometimes you go in fine what you want and other times you dont
I LOVE YOU WALLY WORLD I DONT CARE WHO KNOWS 😍😍😍😍
I usually dont have a good experience at this walmart with associates. When it come to locating products usually they dont help even when there is not other customers to tend to. I was shocked someone actually did there job thanks Shemaka. She actually check, looked and found the item I was looking for 5/5 Stars
Workers are not helpful at all. When everything is moved and rearranged you expect a worker to great you with a smile and a Im here to help attitude. What u get is greated with a I hate my life and you ruined my break attitude. Very sad I loved working here and helping the public with questions and tips about hunting and fishing mainly. But if they need advice on another department and I knew a tip or trick that was safe and effective. I was glad to share my knowledge with them .
Self check was great and the cashier was helping everyone out.
Since covid-19 I only use Walmart in a case of an emergency where there is none and no nearby smaller grocery stores I refuse to go into Walmart it is always crowded just no type of social distance protocol going on in Walmart at all so touching refrigerator doors and baskets is a little iffy for me when it comes to Walmart.
Be great if they had more cashiers 45 min to check out 3 items 🙄
Do NOT order delivery...they delayed my orders for several hours and one of them was delayed until the next day. Smh horrible
This is the worst store. No customer service, because Walmart does not care about their customers! You can not pay for perspirations with cash, so I could not get my medications that I need, also found ot they afte higher priced than Publix or Winn Dixieeven with goodrx. I hope they go out of business!! Couldnt give them zero stars or I would have.
The lines moved very fast and I was in and out in no time
Had some good deals. Its just a lot of the items were unorganized
I just enjoy the shopping at Walmart.
While many Walmarts can regularly be chaotic, this store always is. They absolutely never have enough cashiers open to handle the customers trying to checkout. And if you go at closing time there are usually about 5 lanes with 8-9 customers waiting in each line. After you have been in one of these lines for 10 minutes or more, they just arbitrarily start screaming that these lanes are cards only. If using cash you have to go to a specific lane. That’s just poor cash management because they picked up the drawers early so THEY can leave early while customers are scrambling to leave the FRONT of the lane they have been in for 20 minutes to go to the back of an even longer line.And the store is not very clean and shelves are VERY POORLY AND SLOPPILY STOCKED.
What a terrible experience. I went to purchase a DVD that I had located on their website. I could not get anyone to help me. I went back to electronics and the man there listened to my request and then told me he only worked in phones. Another employee walked by and I asked for him to help me. Neither one of them moved from where they were standing. As I was leaving two women working for Spectrum offered to help me. These women were not even Walmart employees but they found the DVD for me!! Spectrum employees went out of their way to help me. As I was leaving, I couldn’t help but notice the messiness of the store, the empty shelves, and the “Cop Cam and “Roach Doctor; cockroach jell”as I left.
Had what I needed friendly employees easy in and out. Great beer prices!
I shopped at this Wal-Mart location because its closest one to my new apartment! You could tell this Wal-Mart was very busy by the sporadic emptiness of the shelves!However, everything I shopped for on my list I found with no problem!
Good selection of goods at good prices
This Wal-Mart is possibly the worst Ive ever been in. It needs to be closed, and all the managers fired. I only resort to shopping this location in direst emergency, usually going far out of my way to another location,even though this one is practically within walking distance. How one locations standards can differ so greatly from the next shows how poorly things are run.
No one picked up. I had groceries delivered and over half of the things I actually needed didnt even come when the lady dropped them off. This happened twice
I didnt go inside only picked up. I am giving 4 stars because I went around 11 30am on a Friday it was crowded. Getting in was a wait at the light. It does also have Sams club on site
I truly dont understand why they cant open more than two lanes at a supercenter
It takes very long for someone to answer phone, them when answered and I was transferred to the department no one ever answered, then always not enough registers are open, during peak hours,
Walmart grocery options are at the worse I have ever seen lately. They are most of the time completely out of things I am looking for.
Best selection of products in the Birmingham area. There is no announcement before closing, so pay attention of the time when shopping late.
Great Air, subway was good quality, relatively well lit. Good aisle and item location aswell
Its not the worst Walmart but there always under stocked
Came in to get one item and had to wait almost 30 minutes cause they had only 6 registers open with a long line in each one of them!
Busy as always..But not enough check outs with checkers,, if l wanted a job l would get one that payed me instead lm paying more money and less service.. Dont make since to me,, so l will start shopping with smaller stores with less variety so l can get chece
Lines were to long but other than that my trip was ok.
As a former employee the store manager Tiffany needs to be fired. I felt like I was working on a plantation. Shes disrespectful dont know how to talk to adults and talk down to people. She needs to GOOO!!!! ASAP!
Home wood Alabama very well stocked
The mens restroom was discussing.. I wasnt there to get a couple of grocery items and a lot of the shelves were bare.. plenty of employees walking around though
Nothing in stock as usual! Shelves were empty never stocked!
Always have what I need
Nice place and great customer service 👍
This stoe is out of everything!! This is highly unusual for a Walmart to have depleted shelves.
They need to have more registers open.
Store was organized and clean. Lady at the check out was very nice.
Slow and not enough cashiers to check people out. Even the self service lines are long and there is no discount for checking out yourself, so in self checkout you are an unpaid Walmart employee. Walmart is taking their brand for granted so I dont come there as much now. Service counts.
Worst Walmart aroundSave your time money and a headacheStore was packed with ONLY 2 checkout lanes open 10 to 15 people deep with full carts for both of them lot of people standing around workers not doing anything and self-checkout I was told I had too many items in my cart for self checkout.over an hour and a half to get through the lines to check out stay away from this place the people here are very rude and not helpful.
Friendly workers. Regina is fabulous.
See you tomorrow. And this weekend. Just keep being awesome!!!
I made an online order and drove to the pickup parking spaces. No employee would answer the phone and had to go inside to get my items. Whats the purpose of having a pickup service if the Walmart employees are not doing thier jobs and ignore the business phone. I want be shopping at this store any longer.
My experience be great until I get to the register and all you hear is maam um closing after him/her with an attitude!!!!
Plenty of parking they could use more people working the service desk. There was quite a few people in line.Every employee I met was friendly.
Walmart enough said !!! I love love love Walmart !!! I got a nice lil dress for less then $7 it even had pockets on it !!!
Always a pleasure shopping at Walmart, friendly staff ! Great prices Thank you 😀👍🏽💖💖
Walmart is the place to find what you need. Just about all Walmarts have a sale going on and you can catch very good deals. I am a Walmart shopper. All Walmarts are different. What you maybe looking maybe found at another Walmart so check as many as you can or call if you cant get out. Thanks have a great Walmart day.
Very nice staff...found everything I was looking for except my cherry plums. Clean and very help.
Get what you need at a price you can afford. But it’s no fun and never surprising.
Smiling employees and pleasant shopping atmosphere enjoyed myself
Went to shop for some party items and found all i needed in plenty shelves stocked and service was excellent went through self check out and the host was awesome serving that area
Where you can shop for anything. Perfect spot💪🏿
We shop at Walmart in every area we are in. Some stores are cleaner than others but they always have what we need and then the most part everybody is polite
No lanes open. No one to assist! I hate this walmart
Employees very nice and sociable. As a delivery driver for postmates going inside to pick up an order was a great experience!
Your wal mart in homewood Alabama dont have enough cash register open to long line to stand in please fix the problem you loss alot of people in the area
Trash blowing all over the place. Almost impossible to get in and out of the parking lot.
No other complaint other than only two lanes open...but thats at Walmarts across the world right?! lol
Cleaner than many Wal-Marts Ive been in. Usually have what we need.
Worst Walmart on the planet I advise any other Walmart because they literally have all there employees outside laughing and playing.
Walmart gets messed up shopping most of the time you can go in and find anything that you would like the employees are very friendly with you at time and sometime there are not but hey life keep going on just like everything else keep going on so Walmart is a nice place
No ones in the bakery Ive been waiting for my cake for over 40 mins.
How does this place remain open??? The parking lot is a disaster; many shelves are under stocked or empty; sections are unkept and understaffed; and checkout lines yesterday were 30 customers deep (absolutely no exaggeration). There is no attempt at customer service. You can’t blame covid forever. Frankly, it’s been this way here for years. I’m done with it.