Always a pleasure coming here! Colton is very welcoming and gets me checked in quickly. The drive-up area is a bit hot but he still manages to always have a smile on his face. Makes a world of difference! As for the service, Ive only had the routine maintenance done but have never had any trouble with it so not much feedback to give there.
My service advisor was Amberly. She was great! Very helpful. Just wished i didn’t have to wait 3 1/2 hours for an oil change and air filters….
The tech that answered was very new and did confer with his manager. Although, he still continues to give me erroneous information on how to return my warranted part. Had I not been familiar with the return process his inexperience would’ve caused a lot of issues.
Great fast friendly service.My service advisor was in training. He did a wonderful job. Keep up the good work and you will be a pro soon.
Colton was very helpful, and professional when taking care of me! Will be asking for him next time!
Normally this is great place but lately it’s been getting worse. 4-5 hour wait everyday. Used to be the normal of 1-2 hour. Don’t know what happened to cause this backsliding.
Colton Turner was great, very friendly!
As always, Toyota service is the best. This time it took a while, but we added an alignment to the service
Just took Pearl in for her first maintenance; I was in and out without an appointment on a Saturday. The waiting area is clean and comfortable with free fresh coffee available.
Could not be happier with the service I get here. Jonathan Dryer is my Service Writer and he gives honest, understandable advice on what my vehicles need. He has never steered me wrong. The entire staff is professional and courteous. The whole place is spotlessly clean. If you have a Toyota you should be taking it here for all of its service.
The service department is well run and organized. Everyone is courteous and they do their jobs well.
Great srvice
They never returned my call.
Michael and the team here are awesome to work with. Its hassle free, they offer complimentary shuttling to and from the service center so you dont have to wait. Ive been taking my Rav4 here for a year now and am always greeted with a smile. I cant say enough great things about the service center. I definitely recommend using them for any of your servicing needs!
Great service. Very comfortable waiting room.
They were super friendly. The sale rep. was Mat Legg. He was polite, patient and showed me several cars that I as interested in. Unfortunately, my credit was not approved for the car I wanted.😪. However, I would recommend this dealership. They were upfront and honest.
Good service and waiting area.
It was great. Service advisor was very helpful. Got 2 filters replaced. No pressure.
Superb service Dept
6:30am to 12:30pm to purchase four tires. Service writer said they had tires in stock. Didn’t offer any excuses or apology. I through with Hoover Toyota Service. Update:And now the tire warning light will not go out after 100 miles and they said it would go out after 20. I guess their going to force me to go back😡I guess I should change that one ⭐️.
They always get the jobs done. But sometimes (most of the time) service takes longer than one would hope. A tire rotation and oil change takes 4+ hours. I generally get an Uber and go find something to do.
Really disappointed at the services they provided me this time. Thanks to them I spend 300 dollars more somewere else.
That done a good job theyve been service in my car almost 2 years now
Toyota took care of the recall maintenance I needed on my car. They were great!
Theyve maintained our Prius for 13 years! Gene Mansion (sp?) Was VERY helpful in talking thru the latest service. We will get over 200k miles from what has been a GREAT vehicle. Usually great service but after spending over $2k, they forgot to reset the warning lights and it wasnt washed, as normal. Now, I have to take it back, so pick it up guys, dont let a bad experience in service become the norm.
Very friendly and good service
Ok but oil change takes 2 hours everytime.
Great service
In fast and out fast
Went with a friend, friendly staff, service finished earlier than expected
Very happy
Fast and courteous service
Very good
FANTASTIC
Excellent