Ive already recommended Batteries plus phone repair to my friends. Theyre great!
We were at a loss as to what to do with our daughters phone. We didnt have the money to buy a new one and it just needed a new battery. Batteries Plus saved us!! Great customer service and fast service. Will definitely use again and will be sure to tell our family and friends!
So many reasons to recommend Batteries Plus Bulbs: 1) They have a huge selection of batteries; 2) easy online ordering; 3) quick response to every online order; 4) friendly, knowledgeable staff, 4) comparable prices so I dont have to wander around some huge box store looking for my hard to find batteries, etc
Ordered online and picked up at the store with ease.
Helpful employees that directed us on what we needed.
I found the clerk very helpful and knowledgeable.
Helpful and knowledgeable! I picked up my Optima 31M battery which can be hard to find locally. They had two in stock and ready to go. The best price with the 10% online discount and pick-up in store option. Saved about $40. Cheaper than Amazon and Advance Auto.
I made an online purchase of batteries that I could not find in other places. I picked my purchase in the store in Hoover, Al. The store employee was very nice and professional he know exactly what my purchase was and had it ready for me with no problem. Thanks to that employee.
Great service! I had some work done on my iPhone and also bought a battery for my Grizzly 660 ATV. Great to work with and extremely knowledgeable. I have worked with both store locations (Alabaster, AL & Hoover, AL) and I recommend both highly!
Great service! Nice discount on my iPhone battery! Thanks!
Ive used Batteries Plus Bulbs both for business and for personal use, and found consistently high quality. Anything Ive needed has been immediately available. The staff are courteous and professional. Whether its a battery for an old Mac computer or simply AA alkaline batteries, they have it all at a very good price.
The gentleman that helped me was very professional and quite informative about the product that I purchased. The entire transaction was very quick.
Good products, made in America Duracell automotive battery..very easy to purchase and store staff extremely polite and helpful...I have used this company many times for automotive battery purchases and the offer great pricing along with very easy to use online ordering.. the store staff are always helpful and friendly... I highly recommend this company.
Batteries Plus always has the batteries we need-- no matter how obscure the one needed!-- and always at very good prices. The staff are extremely knowledgeable, helpful, and friendly.
Ethan was very helpful and knowledgeable. Excellent customer service and overall experience. Do have to point out this review is specific to the Hoover location. Attempted to call homewood first as it is closer, but they put me on hold for almost 10 minutes before I gave up and called Hoover. Glad I did.
Great selection. Great, helpful staff.
I ordered late on Monday night, and the order was ready for pickup on Tuesday afternoon. Perfect!
Had an issue with some lithium batteries I bought and they replaced them. They are always helpful when I shop here.
Great people and outstanding service. The girl with the black hair I think her name is Crystal goes above and beyond every time I go there. The manager is super friendly and goes out of his way to make sure my battery needs are met.
I went in this location a few days ago because I needed a new car key fob battery. I was easily able to locate the battery I needed, and the staff installed it for me in just a couple minutes. Prices were great as well! I will be back here for any of my odd battery needs in the future.
Kevin was very helpful in answering my questions and assisting in finding out what the issue with my cell phone was.
Great Service and easy online, but I ordered two of the same Fluorescent Tubes and did not realize they were not the same brand nor same light color until I placed them in the garage lights. So there attention to detail may need to be checked. The same day I had the tube issue, Doug, a manager out of Tennessee told me that they would correct my problem. This week, Tim, the Alabama manager contacted me and sent me via UPS the tubes I requested.
I called to find out if they carried a Cellphone battery that is rare to find and they didnt but the man on the phone was so nice and offered to help me find it elsewhere or order it from somewhere else to his location. I work in retail and it was nice of him to offer assistance. Great Job guys!
Great job.. Tim is always so helpful.. walked me through the process of replacing my alarm battery has really great people skills.. great place to shop
I would recommend if they need a special battery but that need doesnt happen often.
Great sales lady (Crystal). Had the car battery we needed in stock. Able to order and pay online, get a 10% discount and have someone pick it up for us.
I had a great experience here. I am still hanging on to my Samsung Galaxy S4 due to not really wanting to shell out for a new phone at the moment. However, the original battery in the phone was pretty close to being exhausted, so I checked the Batteries Plus Bulbs website and discovered that they had a replacement battery for the phone. I chose to pay for the battery online to take advantage of the 10% discount, and then I drove right over to the store to pick it up. My order was ready for me when I got there, and the service was both prompt and friendly. I would definitely use Batteries Plus in the future, should the need arise, and I would recommend this location to others in the area who need new batteries.
Ive worked in retail and shopped in many places. Batteries Plus in Hoover and their staff really take time to focus on the customer service aspect of their job. They truly are willing to help you with what you need.
They have always had everything I needed, and very helpful
I got my battery for my phone replaced at a store on 280 and it started to malfunction only a few days after. I went to this store and they were able to replace my battery for free due to the 6 months warranty. The lady who worked at the store was amazing. she had about four customer needing help and she multi-tasked like a pro. I did have to wait a little while because she was the only one in the store but I did not mind at all. She was super nice and worked on two iPhones and a watch pretty much at the same time so we didnt have to wait any longer! Definitely coming back here!
I cracked my phone and they fixed it in a few hours. Great place if you need a phone repaired!
Its a good store. They got sevral different types of batteries
Service was quick and accurate. Friendly sales/technical staff.
The staff is awesome! Crystal did an awesome job fixing my phone and in such a timely manner! I would reccomend them for any of your battery, bulb, or phone screen needs!
Kelvin is a gem.. he always goes above and beyond.. hes very knowledgeable about light bulbs.. Im very clueless when he comes to that kind of stuff- they really take care of me..
Really great knowledge and customer service.
Crystal was wonderful! excellent customer service, super friendly. i’ll be back for my specialty bulbs!
When in stock, the process was quick and the price was good.
I’ve had two IPhones repaired here and it was great! It took about an hour but located where you could go shop or eat and come back.
Had a bad experience at the Batteries Plus in Homewood (Green Springs Avenue). When I say bad, I mean horrible. I called the Batteries Plus in Hoover and told the manager, Tim Massey, about my horrible experience and he assured me that he could help me. I took my business to his store and the staff at The Grove Batteries Plus location went above and beyond to help me. I was able to get my sons iPad repaired and returned quicker than expected, in time for Christmas. Tim and his staff have restored my faith in Batteries Plus. I will definitely continue to take my business to his store.
Rude.
Theres a lady there named Crystal. Always smiling and upbeat. She was installing a mans car battery, she then helped me find a bulb I needed from a different store.
Staff was very informative and polite. Stand up for your turn or people will jump in front of you.
This place is super helpful, and I was able to find all the different lightbulbs that I needed!
My purchase was quick and easy!
Very good communication! Did not have battery I ordered but they kept me informed during process of getting it!
Very helpful, always friendly, Walt and Tim are very knowledgeable and helpful. Wish every place I shopped was like this experience!!
The best store manager ever, great experience, very nice people
Friendly and knowledgeable staff! Tim and Crystal are awesome!
Kelvin was truly a blessing fixing my phone beyond my expectations!
Great staff and friendly service. Always help me find exactly what I need.
Crystal was a huge help when my daughter busted the screen on her iPhone 6! She did an outstanding job replacing it!!
The only place i buy batteries and bulbs from! friendly staff and very knowledgeable
The prices seemed a little high and the staff I talked to were not very helpful. They also did not have a starter battery that would work in my car.
Quick and easy no hassle
Great service.
Excellent staff and helpful service!
Great, quick service. Had car battery installed.
Clean, nice help, got new phone batteries and they have lifetime warranty!
Quick service.
They are so helpful! Its my go to for batteries.
Great customer service
In and out with what I needed. Good price too.
It may seem, from the outside, that its just a battery place, BUT GO INSIDE AND MEET THEIR TEAM; its much, much more!
Walt was very helpful.
Great people and service!
Fast service
Very helpful
Outstanding results
Meh
Good service
Not helpful
Great
Expensive !!!!!!
They were friendly, had what I needed, service was good!