Im an open-minded and extroverted person but the guy running the store had a lovely 30 minute conversation that included scoring percocets for a customer while I stood there waiting to buy 2 things. She left him her name and number on the back of one of his business cards, I recorded the conversation. I almost walked out but the off-brand D8 cart prices are hard to beat as far as local stores go. I wont be back (shrug)

Had a problem with a couple of vape batteries I purchased from this store. The ones I purchased were just $8 so i didnt expect perfection but customer service was still quick to respond and resolve the issue.

Literally pull up right before close for just a coil the person looks at me turns off the light and turns off the open sign thanks

Very friendly staff. Always give me great deals on glass and work with me on prices. Very great smoke shop. Would highly recorecommend!

Great place!! With amazing deals. The staff are super nice. Get all your smoke accessories from here

They sell you defective lighter torches that are basically flamethrowers and not only do not refund you but choose to get offended when you ask for your money back.

I would give zero stars. I spent over $300 in this store 2 days ago and my vape pen button is sticking. They accused me of smashing in the button. There is not a scratch on the pen. They say they have a sign in the window that states All Sales Final. It was just being hung as I walked in!!! Like I never even saw the sign!!! No where on the receipt does it state All Sales Final. DO NOT BUY FROM GALLERY SMOKE HOOVER!!

Came here for the first time this past weekend. I didnt catch the name of the associate working that Saturday evening, but she was professional, knowledgeable, helpful, and friendly. Both the selection and quality of the products offered is unmatched, and the location itself is easy to find. I would recommend Gallery Smoke to anyone of any backround interested in or curious about CBD, as well as all tobacco smokers.

We bought a silicone water pipe. When we got it home, we noticed that if you squeeze the bottom of the pipe, the bottom came off of it. If there had been water in it, it would go everywhere. Terrible design. They would not let us return it, even though it was unused. We called the day before and they said that they would give us a refund.

Horrible service. You can wait your turn but if the girl working sees a man she will help him first. No matter how long you’ve been standing there.

Wonderful service and friendly staff!!! Definitely will be back!

Raven and jasmin are awesome ! Best selection in town !shop local people’s

My first time to this store (actually any CBD store). I was so impressed with the staff there. Chase was the one who helped me, and he was so knowledgeable and patient with my many questions. He’s great; ask for hIm when you go. Truth is, the entire staff yesterday was friendly and helpful when I asked their opinions on some products. I’ll definitely go back again. Thanks for the top-notch service!

Pretty rad shop! Has quality glass that range for any smokers need. This is a new shop in Hoover and seems to be the best one in the area I’ve been to. Will shop here more in the near future. I forgot the woman at the counters name but she was really helpful and made smart suggestions to my needs. Hit this shop up for your glass needs.

Great location for heady glass and tobacco products here in Hoover. Staff is very well educated on their products and their use. They have reasonable prices and have some very beautiful works of art displayed on the wall.

The store owner Brian is amazing and really went above and beyond for customer service. Check these guys out for all your needs!

The one and only place I go to for all things related at this store. The best selection, the most variety, and all kinds of accessories bonuses papers concentrates cbds vape pins etc. They have what you need and the store is so nice and clean and easy to browse. Its a wonderful place and they even work on glass blowing its really cool these guys are great and should be supported go visit them for real.

This place and the employees are amazing

Great, friendly, knowledgeable staff! Will definitely be checking out their glass products next time!

I love this place! Super knowledgeable staff and huge store. Very clean. If you stop by, ask for Jennifer! She’s the best 😍

First time Ive been there. Young Man behind the counter was very polite and helpful.bill board advertising on both ends of the road Lots of advertising on the radio, its located on Lorna road close to Golden corral. We drove past it twice kinda have to look for the sign on the building. Decent selection of vape mods, some tobbacco mostly glass wares not quite what I was expecting. But what theyre selling, they have a lot of. Store was well lite and appeared clean and organized.

Absolutely amazing experience every time I come in the door. The staff is very knowledgeable about the products they sale, and always go out of their way to make every experience the best it can be. Would recommend Gallery Smoke Hoover every time without fail.

Really enjoyed visiting this store! Super friendly staff. Very knowledgeable and have a very large selection!! Definitely worth checking out!!!

I didnt catch the guys name that helped me but he was absolutely awesome! He had longer curly hair so if you see him, talk to him because he is full of knowledge. The atmosphere was very welcoming and was very clean. Ill definitely be back to visit even if I live 35 mins away. I was very impressed.

Best vape shop in town!! Friendly, knowledgeable, always willing to help!

Super nice shop! GREAT PRICES! Jackson and Kate were super nice and helpful! Definitely a shop worth checking out!

First time visiting Gallery smoke and the experience was excellent. The selection of products they offer was amazing and the staff especially Jennifer were super helpful. Definitely will be back.

Gallery Smoke in Hoover is great! Its new and full of beautiful pieces! The staff, (especially Han) are super helpful and friendly!! Check it out you guys...you wont be disappointed!

Awesome shop, great selection! Very relaxed vibe. Kate and Ed were very helpful and friendly. Will definitely be coming back!

Love this shop and all their locations. Jennifer was especially helpful in helping me find exactly what I was looking for and demonstrate it properly. I recommend this shop over any other in the greater birmingham area!

We visited this store to get a new vaping peice and the guy was super friendly and very helpful!! My SO took his time and kind of piddled but the guy was still nice about it and answered all of our questions! Highly recommend this place!

Great service, great people gave me the best advice for what i needed and gave me great advice on how to use the product that i purchased. Just all around wonderful service. I recommend them fully and whole heartedly!

I would give more stars if I could! Every time I go in they are so helpful and friendly! I have called about products as well and are so nice and informative! Wish other stores were like they are!

Ed was a great help! These guys have a great selection, killer prices and a dope staff! Definitely recommend!

Very helpful staff, unlike so many stores in the area. My new favorite place for anything vape and tobacco related! Again, very knowledgeable staff with a great positive vibe!Vape juice prices are fantastic, and hardware is a reasonable price for a brick and mortar store. Plus you get to actually see devices and products before you buy. The staff offer honest opinions about various products, and know their stuff about the products they carry. Who says its hard to find good help these days!?

This place is great! Theres so many products. Chris and Mandy are so helpful, helped me find my first vape. Check this place out! Theyre the best

Edward had the most amazing customer service I’ve ever experienced walking into a store! Super helpful and knowledgeable about everything I could have though to ask!

Best smoke shop in a 50mi area. Store had alot of the newest latest and greatest stuff. Staff is super knowledgeable and friendly, was very easy gettinf carried away and spending a hr up there. If theres something you want that they dont carry just talk to the staff and they are super helpful. Definite repeat customer

Kate and Ed are very friendly and awesome people. great selection and great prices. they will hook u up!!!!

Everyone here is super sweet and helpful! Great selection and so close. will definitely be back :)

So my very first experience visiting Gallery Smoke was not good at all. Salesperson I had was terrible at selling. I left a review about my experience on January 8th with only 1 star. The HR of Gallery Smoke seen my review and sent me an e-mail regarding talking to me about my visit. But after I sent an e-mail I never followed up with her again. I live right down the road from this location, so today January 31st, I needed some more e-juice so decided to stop here and give this place one more try. I didn’t mention anything to the saleswoman that was helping me (Jules or Jewelz) with my purchase today. But she was so helpful and seemed so enthusiastic and really interested in helping and selling me what I wanted. She was amazing!!! So when I was checking out at the register I asked about setting my e-mail up for future discounts and she asked for my name. When I gave her my name she automatically told me that Shelley the HR had a $50 gift card ready for me in my name!! I was so surprised. I was really not expecting anything more regarding my first visit and experience considering Jules was so amazing with me today. But I ended up leaving so happy and so pleased with this company! She even gave me a free coil that I had needed also. So I paid only for my juice and left with a free coil and $50 gift card!! I will forever be a future customer after that!! So happy I ended up visiting again today! Thank you Shelley and Jules!🤗

Good selection. Knowledgeable staff. Dab it up

This is an amazing shop!! Great pieces and the manager is super nice. Would recommend this place for anyone looking!

Tried to buy some rolling papers and was denied bc I’m not 21, I’m 20. It’s illegal to sell rolling papers to folks under 18, and me, a 20 year old, was still denied a purchase. Please inform your employees of the laws on rolling papers.

10/10. Would highly recommend. Knowledgeable staff is very customer oriented. Jackson definitely took care of me.

I come here for the Raw Cones.I love all the women who work here. :)Go look at the stickers near the cashier if anything :DCBD is here.

The chick that works their is great and very helpful

Came in for the first time, saw Jennifer and she was amazing! Awesome knowledge and answered all of my questions and kept me smiling! I will be back!

Jen is awesome!! I knew nothing about vapes but wanted to get one for my boyfriend . She schooled me!! Very knowledgeable ! Good spirit!!

Walked in expecting something totally different but i’m super happy with this place!! beautiful pieces and they’re right down the street from me! super dope shop that I conpletely recommend for all your smoking needs! Kate and Jennifer are super helpful with everything, so definitely ask for them!!

Great service! Will DEFINITELY be coming back. Made you feel welcome and at home

Wonderful service and a beautiful store. Jennifer was so much help. Will definitely be back

Hands down, best smoke/Vape store & staff anywhere in Birmingham. Knowledgeable staff that is ALWAYS nice, helpful, & courteous. Ive purchased a few Vapes from them and have been impressed every time with the staff.

Great people! They were very helpful with every question I had. Great merchandise and flavors for everything

I didnt really know much about vape pins and the nice lady there helped me get everything I need to start vaping and even showed me how to use what I bought. Very pleasant experience.

The girl in there was very knowledgeable and friendly. Definitely will be back

Very nice, clean, a nice variety. Very friendly and helpful staff. I wish I had gotten her name

The most informative personnel at any smoke shop in Birmingham. The best selection of glass in town also!

Best smoke shop in all of Alabama. Kate and Jennifer are super helpful. Will be back again

Biggest selection in Hoover by far. Way better CBD selection than any other store in Hoover.

Jennifer was so helpful and sweet!! We appreciate the help she gave us in finding a new piece.

Very friendly staff and always happy to help you find something! Prices are very reasonable, especially the 100ml Vapes.

First time here and Jennifer and Kate were excellent!! Great advice for a novice like myself, everyone should visit for all your needs!!!

Great place! Welcoming/helpful staff. Jennifer set me up with what I needed.

Great prices and very friendly! Come see Jennifer.. very helpful! 😊

Went in to get a a few stocking stuffers. Great selection, high quality and very helpful and friendly staff. Jennifer was knowledgeable and a great representative for the store. Definitely recommend this place.

Great variety of items and have many items for those on a budget like myself LOL

Gallery Smoke is awesome! Ed helped me select a great pipe and made it a super great experience! Totally recommend the Hoover location!

Their customer service is outstanding. I have no complaints.

Good selection, prices are way too high though. What should have been a 25 dollar pipe was 46+ tax. Wont go back

Had a good selection of vape supplies, but when the battery died on my boyfriends vapor cig a week after purchase and would not hold a charge, their only suggestion was to contact the manufacturer directly. They would not exchange it. Pricey item to only work for a week.

This place is awesome. Staff is really friendly and helpful. Definitely recommend.

Best selection and price in town. Knowledgeable staff.

First time trying a vape. Sales Associate Tyler was as helpful as one can be. Depends on how I like switching to vaping they might have a new regular customer.

Best smoke shop in greater Birmingham by far. Jackson and Kate wow so nice 10/10 buy stuff from them

Edward is an excellent salesman. Also, great stuff. Ill definitely be back.

Wonderful experience. Lots of different options to choose from! Definitely recommend!

Best place to get your CBD oil products! Han is the person to talk to! Awesome shopping!

Very cool interesting pieces from local artists! Will definitely keep stopping by to check out their selections.

Amazing store. So refreshing to find a quality shop! 👌🏽❤

The service is great and the prices are even better! The manager and the staff really know their stuff and are extremely helpful.

Great great service!

Very nice and helpful young lady, killer products and good price. Will recommend and return, MUCH MUCH BETTER THAN THE HORRIBLE Dixie VAPE, WHAT A JOKE!!!!!! SO HAPPY I NEVER HAVE TO GO TO DIXIE VAPE AGAIN!!!!!!

Love this place and price. Jennifer was much help. I will be back

Everyone here is super helpful and nice. They have great quality products and music playing in the back!

My experience was great they have a huge selection and the customer service was outstanding keep up the great work

WAAAAYYYYYYYYYY OVER PRICED!!!!! The one down the street has way more of a selection for half the price and the same quality

Kate and Jennifer’s were very awesome and knowledgeable about products which was a major help for me in making my decision on my purchase

I love this place!! The people are so knowledgeable and helpful!! You got to try this place out !! Kate and Jennifer are the best!!

My new hookah spot.... Yall need tips tho for males, and females. Good coals and foil with the holes.

Great selection and friendly service. I’ve been buying CBD from their stores and it’s top shelf quality.

Awesome location with great prices and staff. Special thanks to Jennifer for her help and expertise!

Awesome store with friendly and super helpful and knowledgeable staff! Highly recommend for all my friends

Friendly staff! Great prices! We had an awesome experience!

Customer service was very helpful and friendly. Great experience since Organic hippie is out.

Very nice, but tube prices were nearly double other stores.

Awesome store with great prices! Jennifer was very helpful and made sure we got what we needed!

Everyone who has ever helped me here has been really polite and knowledgeable but other than the service, wish they carried more vape products.

Chris and Jackson, who is a new associate, were very patient and helpful with my purchase. Nice selection

This place is great! Super friendly and helpful staff found us everything we needed!