The food was ok. I’m sorry the amount of food you get with the price is crazy, 22.00 and I couldn’t share with my boyfriend. Do better especially since there is so much competition around. Also, the place needs a major upgrade
Their peppered soup is so good. If you live it really spicy..then this is a good stop for it.
The food is always great!!! Josephine the waitress was very friendly and pleasant.But the wait? We waited so long because there was only one server, she attends phone calls, takes care of take away food customers, and takes care of seated customers. Its a lot for one person. Please consider adding servers especially on Week ends.
I came in with my wife. Nobody attended to us for over 10mins. When someone finally did, we waited another 25mins before the food was finally served.The garri/eba came strong, dry and cold. The egunsi soup was stale!!!My own food, oatmeal was cold and wouldnt come together. My ogbono soup with orisirisi came with beef and chicken!!!!!My worst eatout experience home and abroad.I promise not to use the street again, going to the restaurant is completely impossicant ie impossible and can never be.
The entire experience was delightful! Food was delicious and prices were quite reasonable.
I have heard so much about Nigerian food in Houston, I went there last month for a program and I decided to eat Nigeria food all through my trip. I googled some places and I wasnt satisfied with their reviews so I asked my cousin who lives there and he told me to go to this restaurant omg! The first day I ate there I was amazed at how many dishes they have there. I ate lunch and dinner every day for 4 days in this restaurant. I love their service in fact, everything about them. If you do not want to experience a delay with your food, call and them your food order before heading to the place if not it takes about 10mins to get served depending on the food you want, which is not bad because they have to prepare most of their food after you have ordered.Thank you Trinity restaurant, you got a customer.
Food is great but service is horrible. The staff needs to learn how to serve in the most dignified manner. Customer service is key!!!!
Staff was very friendly, gave me recommendations on the menu as it was my first time trying African. I ordered the Jollof Rice with the Tilapia 👍🏽👍🏽 Flavors were amazing and had that perfect spice that makes your nose sweat. Highly recommended
They dont give enough food. They also have plastic in the rice. Gross.
Food was ok however VERY terrible customer service. First off, the final prices on my receipt was way higher than the menu prices. They purposely don’t tell you prices have changed.. this is simply fraud and they should be ashamed. Second, when I brought it up to “waitress” she was extremely unprofessional and ended up tell me “she was tired, so she can’t respond much”. They really need a class on customer service. Hope they can improve because they have lots of work to do.
The food was not well seasoned. My attieke and fish tasted like nothing. The pepper sauce was beyond disappointing. If you are looking for good tasty African food, this is not the place for you.
The coconut rice is fire!!! Get some! You wont be sorry!
Very Cozy place! The food is not bad! A friend brought me egusi soup and fufu without meat from here and it was good. The African organization that I’m part of always get food from here as well! I was slightly disappointed when I went myself and my egusi soup barely had any spinach in there and it was thick as when my friend bought it. Still a good place to grab food!
This is my second visit but from my FIRST experience, I shouldve known never to come here again. Customer service is terrible. You call...youre on hold for 8-10minutes... when u get there your order wont be ready but today takes the cake. Called and the lady left me on hold for 5minutes so I figured they were busy and I drove up there (it only took me 7min to arrive) The place was dead empty. So there was no reason why I was just left on hold. Well today they didnt have pepper soup which couldve been explained over the phone except no one answered the phone. I try to support small businesses especially Black but why when the service is so trash. Go some where else to get your food. This place lacks professionalism. Prices arent updated. Long wait times. A total waste of time and money
Me and my babe favorite place to eat
Awful! No courtesy! Customers want to feel valued and welcomedI decided to try this place for the first time. Called to place a to go order, the lady was extremely cold.I got there to pick up and pay, same thing, extremely cold, talking to customers clearly showing she doesnt care.I asked if I could have something that comes with the dish on the side, she coldly told me there was no container when I could see some infront of her, when I insisted, she told me to pay extra. My whole issue is the lack of courtesy.I said nothing, as soon as we left my sister immediately said I dont know when we Africans will understand customer service is keyWe drove over an hour to get there and over an hour to return home, but never will I go there or recommend to anyone.
I always order the egusi soup or chicken stew with fufu, and every time, I have leftovers...sooooo delicious 😋
My favorite african restaurant with delicious food. Bon appetite
I got Egusi with fried fish and Jollof rice. Taste was immaculate. I can see myself returning.
Excellent just right on the spices and flavor.
Good place to visit that reminds you of home. Cheers Nija, we are proud of you anyday, anywhere, anytime.
Food was very good, I was craving for some really good african soup.
If i could give zero stars i would the staff are very rude extremely bad customer service dnt greet or say nothing to customers food is not fresh and old meat i would recommend bad business never again you r to appreciate customers coming without customers you dont get paid
The service and food was so delicious 😋 We will definitely be a regular customer. This was our first time trying them out. The vegetable soup with pounded yam was by far my favorite so far!
Close hours early and ignore business hours on the door. Wont answer phone.
My husband and I went into this restaurant for dinner. Weve eaten there once before and the food was pretty good. We walked in and went straight to the bar area to order our food. After looking through the menu we decided what we wanted to order. We placed the order with the short lady with a curl ponytail. She told us to sit down until the order was ready. We waited there OVER ONE HOUR. My husband walked up to the bar area and asked her when the food will be ready. She told him she forgot to put in the order. I was thinking what on Gods green earth where you thinking when you continued to walk by us waiting on other people? How did you forget to put in the order? She had the nerve to ask us to continue to wait while she puts in the order right then. We left and we will not be back! Very poor customer service.
The best food and staff!
The grilled tilapia and coconut rice is the bizwax!
Niceplace to relax
Find a long string of hair in my food the waitress herself pulled the hair from the food
The food was excellent but i had to wait long enough for my order, i guess because of the weekend
So I called to order two grilled fishes, arrived there to pick up my order, they told they dont have no more fish. The mixed lady with long hair was so cold. Very disrespectful
Store was overall organized. Did not see a variety of foods there as other African stores around so we did not get to but a lot. It was a little inconveniencing and time consuming to go to the neighboring store to use the POS there, since their POS system was non-functioning.
Customer service sucks!! Seriously, you will be standing in front of them, three workers there and bet they wont say nothing to you. Food is mediocre! I only go there because my boyfriend likes the grilled fish. Dont waste your time or money here. Go somewhere youre welcome and your business is appreciated!
Not all menu items are available...all the times
Great food. . .nice ambience. .. diverse crowd. . .not very expensive. . . great service.The restrooms though old and clunky, still work.
Food was delicious
I ordered Vegetable soup, nkwobi and coconut rice ( not a big fan of coconut rice so its understandable) . The vegetable soup had the right amt of pepper I want and it was so delicious. The nkowbi was also good. I sincerely love their meal because the soup was delicious.
Its ok I had better but I do like the atmosphere and it would be a great date if your just on a chill vibe and want to enjoy music but not talk much
Excellent food. Delicious and the price is decent. The best African/Caribbean food around...this place is heavenly. SUPERB.
The best African food ever Mexican even eat here they get the whole fish I love the veggie soup its the best
I think the government should do an investigation to know what exactly they are selling. Like most of Nigerian restaurants in Houston, if you are new, they neglect you and try to discourage you and make you wait a very long time so you can get out. In my opinion these restaurants are not restaurants, they must be other illegal businesses they do. it is not possible to open a restaurant and refuse to serve your clients. as you can see in the reviews all those who gave positive comments got Nigerian names, but all other names were very disappointed, and all say that it takes a very long time to get served.
I am so disappointed with this food. I continuously refer friends to this restaurant and have used them for my events. This is the 3rd time I have went here and my food was old. My fresh grilled fish is old, dry and hard and the waitress wanted to argue with me about the freshness stating it was cooked in the morning. I’m addition, the rice taste old and I simply wasted my money and time to come and purchase this food.
The food was disappointing. The meat flavor was okay. But the sides were nasty like some canned goods from the grocery store.The service was absolutely horrible. The wait staff do not speak to you at all. No greeting upon entry. No occasional checks. When you ask for something, they frown, say nothing, and walk away.The knats flying around the food was not very entertaining either.I vote a firm NO for this place.
I take my wife and toddler they . we always call in the order. And the wait is fine. I just want them to put espn and a news channel Tv
Ask for Mr. Martins... Great service, great staff and delicious food. What else do you need from a restaurant. Just be patient, its an African time thing.
Great!But please abeg, stop running out of fried plantain
Trinity African Food Store is so packed with all kinds for foods most especially for Africans and Caribbeans. The customer service is excellent as the store keepers are always prepared and willing to assist customers. The products are also of very good qualities.
Excellent customer service
The food will definitely satisfy you. The atmosphere is dimly lit and relaxing. I always leave satisfied. I love trying out new African foods there. But I love agusi soup if I’m spelling it correctly. Lol
Best food ever
Horrible. Waited 40mins for an order that was to take 20mins. Paid $20 for food, added a $5 tip and ended up being given food without the ordered meat. To make matters worse they refused to pick my calls
Varieties available, with excellent customer relation skills. Clean environment to sit and enjoy the African dish as just as you will have it in the comfort of your home dining.
I ordered a catering order and they were exceptionally late is preparing the order. Mind you I gave them almost a 3 days notice, and a guy working there, assured me that it will be ready on time.Please don’t make promises you can’t keep.Aside from that the suya is good, my guest really enjoyed it.As for future services from this place, I’ll have to pass. Costumer service is a learned skilled, please work on this.
Food was ok but pay attention to bill. The menu said $8 for jollof rice only. I asked the waitress what came with it, she said vegetable and plantain. When the bull come it’s $10 and the plantain and vegetable is extra. Will not be going back.
I wish I could give no star at all, rude service they took away my water because I didnt eat anything. I just took my friend there to eat I wasnt hungry but I was thirsty. These people have a very bad service.
Always Good. They need to work on their Egusi but jollof rice etc is bomb Af
It was a great experience. I enjoyed the soups, the vegetables, the ogbono and my wife enjoyed the afang .they have great staff with great hospitality, thumbs up chidimma, thumbs up Mary. I really enjoyed the hospitality at trinity. The chef, you great.
It was a fine experience. Polite owners, friendly staff. You should go there, you will love it.
The setting is nice, food is great! An American shout out to the cooks and prep team! Keep up the good work people!
It was a come in the ☁️
The food was good, but I received a plate full of rice, uncooked vegetables, and 2 very small pieces of unedible meat with large bones in them, while the person sitting next to me received 4 healthy peices. When I asked the waitress why the meat amounts were so small I was told because the restaurant did not receive enough meat. She proceeded to the kitchen and brought us all out 1 extra piece a person, still with large bones in them. I would not waste your money here....... its discrimination, or lack of care for the customer, either one is wrong when your paying for their biggest plates...!There was also no soap in the restroom.... what did they wash their hands with???
A professionally restaurant should be well stocked with food and ready to serve. I wanted to place an order and in the middle of the day around 2:00pm and they were out of spinach, okra, and moi moi. They shouldnt have it on the menu if the items are not in the store to sell!!!
They earn two stars for the decent food, but absolutely terrible service. I call in my order and guy says ready in ten minutes, I get there about half an hour later only to sit and wait another half hour. When I very patiently inquire about my food, Im told in an aggressive tone of voice to chill out your food is ready. Then I wait..., and I wait..., and I wait. Twice this has happened to me so never again will I eat from this place.
Worst restuarant Ive ever set my foot on, I went there with my household, my husband, 2kids, dad and mum. We got there at 6:30pm, the waiter took our order, we waited for 1 hour 30mins and our food wasnt ready, in between, I kept asking the waitress of how much longer it will take, she told me to exercise patient which we did.There was no communication whatsoever, my kids 7 and 4 were restless and hungry, I was hungry, everyone was hungry, fact, we went there cos we were all hungry. We drove all the way from Katy pass 99 to this restaurant and yet we couldnt eat due to their bad service which was BS. The worst part of this ordeal is that everything we crave for they never had but then again, it is in the menu. I usually dont right reviews on bad experience but I had to write this one. The Management needs to step up and do something.
The plates are very huge enough to share they give a lot of plantain bananas thats what I call it and rice there is another plate you could order to me it looks like Chinese fried rice:-)! Of course the fish is very healthy for you but they give you the whole fish which is very nice I especially like which is very different to me the African bread its very doughy:-)! I see a lot of African people of all ages either eat here or order to go I do admit to me a little pricey on some items :-(! But if you want to try authentic African food something very different taste and being adventurous this is the place :-)!
Went here twice and got the rice meat and veggies plate. Both times I barley got any edible meat. 2 pieces one full of bone the other tiny. So basically I spent 15$ on some rice. DO NOT GO HERE THEY DONT CARE. And there kitchen looks dirty
Wow this place is very good. I love the quality of the plantain dish they have from time to time. Give me this place every time and I’ll be happy aha.
Good West African food. Service is getting better. Used to be really slow but was surprised at the improved service today. Staff are really friendly and courteous.
Great Nigerian restuarant...the vegetable soup is on point and hey Chka, thanks always for your professional service and your smiles...I will visit again soon!
This was my first visit to have African cuisine. I thoroughly enjoy my meal. Large portions and good flavor. Staff provided excellent service.
Okay service and atmosphere, but this place has the best Ngwongwo in the State. Want great Ngwongwo? Get yourself here!
Went for the first time with my husband and we were pleased with the service and the food was excellent. We will definitely be back soon!
Good food but service too too too slow
Love this place. Good quality Nigerian food. I only wished they do delivery
The Woman who served me this morning at the food store was very rude and not professional at all. Im not going back there. She reminded me the customer service back home. My dear forget about your palace and director position in Africa. Here is America, and the customer service is very important in business.Thank you.
Love their food. You can always rely on them for authenticity! Thank you Zainab for your help.
I like it here. The atmosphere is good. The food they serve is plenty. The pricing is average.
An excellent West African restaurant, with very tasty dishes. I highly recommend the Jellof Rice and Plantain, a simple dish that is easy for any African to judge the quality.
Yummy take on West african food. Flavorful, comfortable decor and reasonably pricedGreat for meeting friends for lunch.
Oh my goodness I had oha soup here and was immediately transported back to Nigeria. Just thinking about it this many months later and my mouth waters. I should say you will get the standard Naija treatment, nothing spectacular but the food makes up for that. So, go for the food.
Great food, affordable and a good atmosphere ! We received such great service as well! Whatever you order be ready for some spice in your life.
Delicious could... great service... nice ambiance
Love coming here for their jollof and grilled tilapia. You cant go wrong!
WORST customer service I have ever seen! just left the place because no one would bother helping me. At first, I walked in and there were 3 servers standing at the counter arguing about who gave out a lady the worst order. I was there for about 10minutes looking at them and no one even greeted or asked what I was looking for. Then came a man I bet he is the manager. He was at the computer I yelled 3 times excuse me sir He acted as if he didnt hear me then turned looked at me and turned around to just say talk to them pointing the servers who were arguing. What? I felt like just leaving at that moment but I really was craving that goat meat and today is a party day so I finally decided to go after a waitress that was having an attitude for no reason. I asked if they had goat meat she told me to come 2 hours later that it would be ready. That wasnt it! I came back that day and when the girl saw me walking in she just turned her back acting as if she was busy. I stood at the counter again waiting for assistance. She then came back saw me there and IGNORED me. A custom came asking for a menu she gave him and just stood there as if no one was there. I felt so insulted and sure was about to make a scene because this is just UNACCEPTABLE. I finally just decided to leave because at that point I was about to be very rude and I really hates driving attention on me . I got my meat at the supermarket across the street and am cooking it myself.I honestly do not recommend this place to anyone .
I love their signature jellof rice and grilled fish with onion salad and fried plantain.Try their bitter leaf soup with oatmeal or pounded yam.. Superb
I live in a part of the US where Nigerian restaurants are whole non-existent. So you can imagine my pleasure when i was first brought here by a friend a few years ago. I recently visited this restaurant while visiting my girl friend in Houston and had the best pounded yam and egusi soup ive had in a long long time. After leaving Houston, my girl friend visited this restaurant since she had a taste of the food i bought just before leaving. She loved the food. By the way, my girl friend is a picky eater so if she gives it a thumbs up twice they must be doing something right.Theres room for improvement on their customer service though.
I totally enjoyed the meal and services. The Jollof rice and the fish was top notch 👌
Great African food. The fish is awesome, I love the jollof rice
One of the best nigerian restaurants in houston with a very pleasant customer service to complement the good food.
Very friendly employees. Food was so good. I will be visiting again.
I still shop in this store because of the guy that owns the place, I met him the first time I went there like 3 month ago and he had the best customer service ever, we never met but he talk to you like a brother that has known you for years .Unfortunately I went inn another time and met a very rude tall lady I dont think has any manners at all she makes me feel she was doing me a favor, she is so rude and nasty looking. It just sad
Great food! I would recommend this place to anyone who loves african food as I do.