Great people. They listen to what you need and looking for in a motorcycle and help you find the best one fitting your needs not the most expensive one. I already have mid-size adventure bike, and was looking for a smaller bike around the town. Geoff helped me with asking more questions and also offer me the best several options with all the cons and pros. I am so glad I bought my bike from Geoff.
The team at Houston Motorsports is the best in the business. No matter how far the drive, Phillip and his team will make it worth every bit of windshield time for a new unit or parts for your toy. I highly recommend anyone looking for anything that has to do with power sports go see Phillip, Knee High, Big Bird and the rest of the crew.
You will not find a better group of guys than Phillip Orange and his staff at Houston Motorsports! The knowledge and respect for the industry these guys have is next level. Between the sales staff getting you the best deal on a unit, to Jeff, Ross, and Mike in the parts department with the ability to put your build sheet to the test you can’t go wrong with Houston Motorsports!
Owner ensured for a quality experience. Because of his follow up and involvement in the process I would recommend coming to this dealer again. I bought an 07 GSXR and am able to enjoy it before the weather gets to crazy.
Jay was a great guy. He made things easy. Requested a quote on line, and he call within 3mins. Purchase was easy. Thanks Jay.
Excellent employment staff everyone greeted me and wife as we walked around. Went to talk to Austin about my ride really a great service advisor answered all my questions very pleased with everyone. Definitely Will be back for my next rzr.
Little hard to find and did not have a Slingshot or literature for me to see. At $24k I’d expect much more. Apparently production is very limited but that concerns me. Also understand that there are destination spots to rent and ride but if they are classified as a “car” that is a very unusual sales program. I would have several. safety questions.
The service department did a great job getting me back on the road with routine maintenance. Friendly, quick, professional. And my Yamaha M/C came out cleaner than it went in.
Cannot thank this place enough!! Twas my first big girl purchase and the staff was just as excited for me as I was! Jay was amazing in walking me through the process and even called to check we made it home the next day as we were from out of town! The lady in finance was really nice in breaking down the payments for me. Juan was super helpful and hooked it up with some awesome decals to congratulate on the purchase! Im still new to the motorcycle world so it was awesome to have their sweet support :)
These guys are hands down the best in TEXAS. They take care of me no matter what I need or have an issue with. Literally didn’t have enough room to bring a roof back home and one of the parts guys loaded it in his truck on his lunch and brought it to me. 100% the best customer service I have ever received from a dealership. I will continue to do business with these guys. Thanks again!
I service my slingshots there and their customer experience is incredible. Especially Mr Austin always helps and does his best to make the experience very soothing
The place has a friendly and comfortable environment. In which is applied by all workers, from Austin in service department to the workers in the parts department. Austin is an amiable and straightforward worker that helps arrange an impeccable service. The motorcycle service provided is finished rapidly and flawlessly with no worry at all. Ordering parts also becomes quick and easy, with the help and knowledge of the workers. Overall deserving of a 5 star rating.
Austin in service is awesome. Quick an spot on with his service advice. Will always come back for parts and service here.
New owners and management is amazing. Finally a shop that has energy to keep up with my passion! Great selection of parts and vehicles, but lets be honest, anyone can get products! I am just happy to have confidence in a shop that has MY BACK AS A CUSTOMER!
They the best team and this type of cars company. The service is amazing
Phillip, Ross, Mike, Jeff, and Blake provide top notch service. You get straight answers and prices from the beginning. We have been a faithful customer for the last 6 years. Would not take my business anywhere else!
I was in need of tires for my motorcycle and Austin in the service department took real good care my needs. He was attentive and patient with my inquiry to the service that I needed for my bike. He steered me in the right direction and provided the right tires for my bike according to my driving habits and the best fit for my bike. I appreciate his courteousness and his quick response in getting back to me. I highly recommend Houston Motorsports for your motorcycle needs and services.
I recently had my ZX10R serviced at Houston Motorsports. Austin and Jacques took care of me. Austin made multiple phone calls to me during the service to make sure that I was able to hit my budget given the several options available. Friendly staff and great service. The parts department has a great crew as well. I highly recommend them.
Great customer service and fast shipping. I live in Mississippi and these guys reached out to me with a problem I was having and had some doors shipped to my house in 4 days. Great people to work with.
Go by Houston Motorsports for all your ATV/UTV needs! This crew has the expertise and will help you whether you are looking for riding on 2 wheels or 4. Let them build to suit you. All the staff can answer any questions you may have! See Jeff for any parts and accessories.
Had the parts I needed when no one else did. The guys in the parts department know what they are talking about. EARNED my business and they will be my go to moving forward.
Michael Castillo, Philip Orange, Jeff Meir and Blake Smith are the best in the business. All my Haines will always go to Houston Motorsports. Screw Mancuso!
If you are looking for great service before and after the sale go see Dominick. He is a very busy man but will always find time to have a conversation and answer any questions you have. I love my new Rzr Highlifter!!!!
Well worth drive from jasper.These are some great people to deal with from salesman to financing Dept.
Awesome customer service. ask for Austin. He was a big help on finding the parts I needed for my ATV at the best price available. Great open line of communication for detailed break down on the services my ATV needed.
BEST IN THE BUSINESS! THANK YOU TO ALL THE MEN AND WOMEN AT HOUSTON MOTORSPORTS FOR ALWAYS HELPING ME OUT!
These guys are the best in the business from parts to sells or even questions you need they will always help you some how ! Highly recommend and can get you any thing faster than any other dealer
Fantastic service and selection ! If you need anything ATV go see Jeff “you can’t go wrong”!
Austin in the service department was very helpful. He listened to my concerns and questions and was able to assist me by suggesting the best possible option.Highly recommended!!
The service was amazing. Will do business with them again.
Thanks dominick for the help on purchase of my bike . The customer service is the best . All my questions were answer . Very friendly people.Thanks again .
Great group of guys to deal with, sales was super helpful, and the parts guys were great also!
I shop here because the best in the business works here. Keep holding it down in Htown boys!!!
They are truly excellent people and the owner is super friendly and with a very good heart I recommend them 100%
Austin is a very professional and courteous service tech, he made me feel very comfortable that the work would be done properly and it was - they take very good care of you here at Houston Motorsports- I HIGHLY recommend them for all your needs whether service related or otherwise - I will be back- thanks!
Best customer service and prices in the industry! Thanks guys!
Went in to get my new used bikes tires replaced, and James help me choose the right tires for my type of riding. Austin did a great job in replacing them and the bike has been riding good as new ever since.
Austin at the service counter done an excellent job taking care of my jet skis, Very professional, great job explaining the service on my jet skis. I bought my skis from Motorsports and trust their great service.
Excellent service. Ricardo was very helpful and knowledgeable. I had a service on my Kawasaki mule and Ricardo helped me from start to finish. I would give him 10 stars, but it won’t let me. Thank y’all very much. Highly recommend Houston Motorsports.
ALWAYS treating people right! YEARS and YEARS of experience in the business. Wouldn’t want to go nowhere else.
Geoff was a tremendous help with handling my jet skis. It was a very smooth and easy going process. This dealership is off the charts and truly cares about the quality of their products and care of customers. I highly recommend this dealership to anybody.
Great people and excellent service here. Will definitely go back to buy another bike from them!
Great staff, great pricing and an even better owner, you can’t go wrong.Ariel
HANDS DOWN BEST DEALER IN HOUSTON... been here 3 times and every single time they do their best to get me out the door on whatever... Everybody was a huge help and they all seem very dedicated to customer satisfaction.... Juan Garcia is the best salesman hands down... He is my go to guy whenever i go.. if you go here i advise you look/ask for Juan Garcia he wont let ya down... and Houston Motorsports as a whole wont let you down.. they work with EVERYBODY! Dont waste your time going to any other dealerships... HMS is the way to go!!
Just spoke with austin about a warranty issue from polaris and he was very helpful. I delt with the other guys this morning in the service dept and they were also just as helpful. They actually answer the phone unlike the other dealers
Houston Motorsports have the greatest employees who treat you with honesty and go the extra mile to help you!
Awesome people to deal with.Very professional and knowledgeable,
Parts department very helpful
I had a great experience with outstanding customer service fro Ricardo at Houston Motorsports service. Ricardo made sure it was fixed correctly. Great job
They were awesome and really took good care of me. My original scooter was stolen which was not bought from them. And they really went all out to help me. They are an and would most definitely recommend them.
Great service department.Ricardo was very knowledgeable and was able to explain everything that was fixed in great detail.Will definitely be using them again all my service needs
Most pleasant experience purchasing my Polaris Ranger XP from Juan Garcia, salesman for Houston Motorsports yesterday, very professional, courteous and knowledgeable of product.Everyone that I interacted with there was most friendly and helpful.Transaction was very quick and painless compared to other business transactions I have done the past few months. Definitely would recommend this dealership to anyone looking to buy this type of product.
I couldnt be any happier. For many years I wanted to get back on a motorcycle and Houston Motorsports reignited my passion. Juan Garcia, my sales, rep went over everything from the first day I walked, and help me all throughout the process. Everything went as smooth as can be. I even purchased some gear, jacket, gloves, and helmet...they have it all. Im now back on two wheels. Its so much fun to be riding again all thanks to Houston Motorsports.
Great customer service. Ricardo was very helpful. Explained everything very good and got my unit out on time no delays. Highly recommend Houston motorsports and Ricardo in service. Very helpful!
After being misled and lied to by other dealers who proudly listed on the web they had specific machines available in stock for purchase Houston Motorsports won our business yet again! Ivan and Geoff worked hard to find the exact machine we were looking for with an excellent price and interest rate. They spent lots of time educating us on the options available and gave us hands on detailed instructions on how to protect our new investment! Thank you for taking excellent care of us!!!😎
Worked with Ricardo to service my kids 2021 Outlaw 110. He was great and really informative on the bike. I recommend you ask for him in service
Called yesterday and talked to Ricardo. Had a few questions about my Razor andRicardo was very helpful and answered my questions. Will be taking it in tomorrow to get a little work done on it.
I went in today to purchase a XSR900 with my husband. Alex was super helpful and him and the finance department worked some amazing magic! We had issues with the bank communicating properly but it was totally out of the dealerships control. The owner stepped in and assisted in making it right! I highly recommend this dealership and their team! We will definitely be returning for future purchases and all service needs!! They are amazing and we came home very happy customers!
THE WORST PLACE EVER! DO NOT COME HERE!!! The service department and customer service are a disgrace!! The manager James and his boss Geoff are the most unprofessional people i have met. I took my bike in running to get recalls fixed and the bike does not work at all anymore. They charged me for services they claimed to have fixed, but now my bike does not turn on and did not want to give me a refund! They messed up my bike and now I have to take it somewhere else to get fixed. NEVER COMING HERE AGAIN!
My experience at this location was phenomenal. Ive got to say these guys know how to embrace the quality of what youre searching for and not just tell you what to get. Juan Garcia is an extremely extraordinary person and hes a great salesman.He informed me on multiple options that would fit great what the criteria I was looking for . The complete staff was incredible with Juan Garcia deserves a double salary for the next year. Thanks man
Ricardo, Mark and James were great to work with. Would highly recommend bringing your unit here.
Super friendly, quick turnaround and answered all my questions. Would definitely recommend.
Excellent dealership to purchase a new or used motorcycle/scooter ect.. very helpful salesmen. Not pushy like some of the other dealers.. This place treats you like family.. if your looking to buy.. ask for Juan Garcia.. very helpful guy...if he does not have what your looking for he will do his best to locate it.
Took my bike there this morning and it has been purchased and worked on by Houston yamaha on fm 1960 . It has never been anywhere else for work . An i talk to james an to get it worked on an he said he would callto let me know how much an when i called him to get the price for the work or the tires i wanted he proceeds to give gruff about just getting it an not even getting the price for the tires an told me he refused to work on it an come back and pick it up i will speak with the manager in the morning as i pick up the bike
Please see Juan Garcia the sales rep ; he took great care of me . I had an amazing buying experience from start to finish.
The Guys at the service desk where profesional and laid out a clear understanding of what needed to be done to my Polaris Ranger. Really did wish Polaris covered my warranties based on time of used and not time of purchased :/
Really good service.
This place is amazing Guys I recommended for every bissnes.. the personal its really nice since you enter the building ... Nice place ☺️
I went in to get my backrest mounted because screws didn’t come with it from the private seller I bought it from. Jacques Long was not only extra friendly, but he went above and beyond to find these hard to find screws. He got it fixed and wouldn’t take my money. I know that it may not have cost them much but it was the respect and professionalism I appreciate most. I will give him all my business and recommend him/Houston Motorsports to all my friends.
Ivan and Sayda helped me out purchasing a bike. Great customer service from both of them. Awesome place to shop for a beginner bike. Ivan is very well educated on every product in there. Go see for yourself and ride out with something! My go to place from now on!
Great experience! Can’t wait to get many years of service from the new Ranger. Geoff was a great help! Thanks Houston Motorsports!
Best buying experience I’ve ever had. Huge inventory. No pushy sales people. Great staff. Very knowledgeable. Bob Harvey and his crew is hands down the best.
Friendly and awesome staff in every department. I recommend my sales person, Juan. He went over everything I needed to know and was very thorough with the details on my purchase. Thanks Houston Motorsports Team! You guys rock!-----Tuan
Great service and experience. Bought my 4 wheeler here and brought it back for its scheduled service.
Great folks and great company!!!!
Phillip, Jeff, Ross & Mike are on point when needing Polaris anything.
Joe N. is the man here! Super knowledgeable on all things bikes/gear and was super helpful and honest. Not pushy or trying to sell me things I didn’t need. Overall fantastic experience!
Requested service/ repair via website. Was sent an email stating that my jetski is too old. No other options? Its in mint condition. Low hours and garage kept. Covered. You lost my future business for sales and service, and youre the closest to me. Sorry.
The worst customer service ever, I came to the parts department I kept getting asked is that it? I must of been bothering the guy. Im sure he wanted to hurry up and sit back in his chair to be on his phone. Youd think Id get good service since Im spending over $1000 on parts and accessories. Not the case, this place simply doesnt care. They never have anything you need in stock, they should just close down the parts department and continue struggling on making ATV sales. 1 star
Austin was very helpful thanks again Houston Motorsports
I requested an online quote for a used jet ski, Taylor sent me an email with a quote, fast. When i got there to check it out, the Yamaha ex deluxe was in great shape and reasonable price. The buying process was easy, Taylor was very helpful. I rode it for 7 hours yesterday and it performed great. Thank you to everyone at Houston Motorsports!
Great customer service. Great selection. Aweome environment.
Jeff was a great salesman smoothest bike purchase I ever made and Ive made a lot God bless
Just purchased a TT-R110E from this dealership (Aug 2018). We went there with intent to fit our son for a bike and price shop only. They gave us a very good deal and we decided to buy same day.Juan was our salesman and he even had service install an hour meter for free for us. We bought the hour meter at the parts counter and it was installed immediately. Juan helped us load the bike in our truck and we were on our way home within 45 minutes of walking in the door.Great office staff, great customer service, very easy and pleasant buying experience. No hard sales. We were left alone and given time & space to make our own decisions without high pressure sales. Easiest buying experience.We have also purchased 2 other dirt bikes from Houston Motorsports: once in 2012, then in 2016, and now Aug 2018.10/10 would recommend and would buy from here again.
Easy in and out one hour thank you great services thank you Juan for the help to tight my Z400 inside in my truck
This place has quality machines, new and used. At first we could not reach an agreement that I was comfortable with, but the sales team was not going to lose a sell. They got me exactly what I wanted at the price I wanted. I highly recommend this place.
Not a big selection of dirt bikes, they had 4, all different and nothing else in the back.
Brought my RZR XP4 1000 in for service. They mounted lights, finished mounting the wench, and replaced the clutch. We gave them our departure date and everything was finished in time for our ride. Drove 500+ miles of the Arizona Peace Trail in four days and had Zero issues. Highly recommend Houston Motorsports. Thank you Jeff and Jonathan for excellent service.
We have been shopping for wave runners for nearly 3 months and with near non-existent inventory available (we have been to 11 places from Montgomery, Conroe, Humble, Pearland, and all over Houston!!!!), we were about to consider our hunt an absolute lost cause. We returned to Houston Motorsports a total of four times, with us making a purchase on that 4th go-round.As a career sales person myself, I would say the hallmark of a GREAT salesperson is their ability to LISTEN, followed by the RESPECT they show you before/during/after the process, and the amount of PASSION they have for the product or service they are selling. Juan Garcia was the individual who helped me at Houston Motorsports. I cant say enough great things about him, but let me tell you about my experience:1) Every time I came, I had my small children (7 and 9 years old) in tow. He never disregarded them and he was always very interested in listening to all the different things my son researched and would say out loud.2) He took a lot of time to ask me about where I was using the water craft, how often, what I was looking for, budget and gave me some guidance on good/better/best options.3) Though he had NO INVENTORY available, he took my name and information and promised to call me as soon as one became available. Now heres the clincher - I have heard this before from others and they NEVER call me when new inventory comes in.4) When the one we eventually bought came in, he called us right away and we put down a deposit. I was hesitant to buy such a powerful performance wave runner, but Juan recognized it and went through the different safety features (low rev mode, safety kill, step, etc.). I felt very knowledgeable coming out of it and certainly more comfortable with the purchase.5) My son wanted a very specific accessory that he researched and knew was available. Juan took me to Parts and the gentleman in parts pulled it up right away and informed me it was on backorder. Neither of them were pushy about any upsells, which I can appreciate. I ended up buying several things from Houston Motorsports (Yamaha life jackets, the accessory kit, maintenance/care items) and I was happy to spend my money there.6) The purchase process was easy (I didnt finance, so perhaps thats why everything went so fast) and they have wonderful protective barriers. I appreciate theyre concerned about clients health and safety. The wire transfer cleared within thirty or so minutes and then I was given my temp tags, etc. and I was ready to go home.I am thankful to Houston Motorsports, especially to Juan, for the very pleasant buying experience. While this was a substantial purchase, I felt very confident in what I was buying, that I would be able to use and care for it properly to extend its life, and that if I needed something, I was in the very caring and capable hands of Juan.My extremely discerning son said, I give Juan 10 out 10 for customer service. He was great! Its true - Juan was attentive to my kids and I appreciate that. I will definitely buy from Juan again.
Service department representative Dale is an awesome guys, EXTREMELY helpful and definitely there to help and not just take your money. Spoken to him a few times and has always been very helpful. Joqu in the parts department is always very personable, informative, and helpful. Definitely a nice shop with good people.
When you go ask for Juan Garcia. He is so knowledgeable and really makes you feel taken care of. I am so happy with my whole experience at Houston Motorsports. I highly recommend you give them a visit!
Mike and Joe were a lot of help. Great customer service. Quick in and out. Had everything we needed.
Great location, great employees. Everyone we passed spoke to us. They even gave our terrible kids some fresh baked Christmas cookies! Juan is the man! We were hesitant about purchasing a slingshot but he completely put us at ease. He answered all 87,321 questions my husband and I had. He even personally delivered our new Slingshot to house cause we had no clue how to drive a shift. Then he took time to teach us in our driveway, after he was off. We would definitely refer Houston Motor Sports and Juan to anyone looking for some dope adult rides. :)-The Wife
Picked up a new Yamaha TTR110 for my daughter’s 12th birthday and a Kawasaki KLX300R for my husband for early Fathers Day gift, will be back to get myself a 4-wheeler. Juan was great from start to finish! This guy is a rider who is passionate and knowledgeable and helped us pick the perfect bike for our girl. Prices were competitive, look forward to doing business in the future.Shout out to Sayda in finance too for getting everything lined up. Great experience!
Went in with questions for my yz250f and Joe in parts was one of the most helpful and knowledgeable parts guy Ive ever encountered. I will be back, service was great and felt at home as soon as we walked in the door.