Had someone damage my front bumper while parked. Rob took the time to explain what they would do to fix it and worked with insurance to get the repairs done right. Because this was a straightforward fix, pricing was very reasonable, and turnaround time was less than a week.Overall, friendly, professional service with the customers in mind. Will be recommending these guys in the car community. Thanks Rob + team!

Let me tell you about how I came to be a client of this body shop. Its a long story but full of great information. I brought my Audi in with substantial passenger side damage and right way the owners were professional and informative. They managed my expectations and gave me a time period and off I went to resume my life without my precious car. They finished the job quicker than I thought they would and it looked better than before with not 1 sign of the toll it had taken. I will always recommend this shop to anyone and hopefully I wont have to come back anytime soon but if I do, I know where to go.

These guys were very hospitable. They even gave me a ride back to my car, because my husband couldnt. They clarified with us both if it was okay.The prices were great and my car looked better than before the damage. I highly recommend.

Brookston Body Shop did an amazing job repairing my car that got badly damaged after a wreck.My car now even looks better than before the wreck!Customer service was excellent, my vehicle was ready before anticipated and Robert and the rest of the team were super friendly.I definitely recommend this body shop which is really trustworthy!

These guys did an awesome job. My car looks great, they got it done faster than expected, and the price was totally fair. They really go above and beyond making sure everything is just right. Great experience all around.

Ow ow! If you need just about anything car related, Brookston Body Shop is THE place to go. Not only do they expertly repair and replace things, but they are genuinely trying to provide the best service, price, and experience. This is my second time there, and I returned because they took such good care of me the first time. Incredibly knowledgeable and friendly, will recommend to anyone I know who needs body work done from Ford to Ferrari.

Brookston Body Shop is top tier. Great service and communication and the final product looks outstanding. I highly recommend for any of your body shop needs. Robert always puts the customer first.

These guys are amazing! Rob is the best.. took care of everything for us!

Will & Rob are phenomenal. Not only is the work perfect, but they’re both just honest guys who care about doing right. There’s a reason you always see the most expensive cars out front. Because if you care about your vehicle, you come here.

This is a honest company who gave me a great opinion and repair without breaking the bank.

I’ve used BBS many times and have never been disappointed. They always have the client’s best interest in mind and always do the right thing for their clients. Highly recommended!

My vehicle was vandalized while I was out at lunch one day and I was dreading having to get it repaired because Ive had some bad experiences in the past with other body shops and dealing with insurance on getting my vehicle fixed. I went to a few places to get quotes and Rob explained to me what exactly needed to be fixed and how it needed to be done. He even helped me figure out the best avenue for having it covered by insurance. In the end, my car was returned to me ahead of schedule and looking in pristine condition. It was the least stressful body shop experienced Ive ever had. Rob is also very easy to get a hold of and provided steady updates on the repair progress. I definitely had the feeling that he was there to help me out and not try to take advantage of me like other body shops tend to do.

Great place, great customer service.

I hit something on the highway and it ruined my bumper. Rob and his team did a beautiful job repairing my car. I also highly valued the fact that Rob was super honest with me throughout the whole process. I trusted him completely because I felt like he wasn’t trying to scam, or nickel and dime me. Highly recommend them for peace of mind and beautiful results.

These guys are the best in what the do. Very professional, quality work

Great job! Quick to get quote and faster than expected on repair time. Great guys.

They took good care of me and my vehicle. Easy to deal with them and my truck looked great!!!

Very satisfied with the service overall. Held true to their durations, honest and competitive prices, and topped it off with a full detail inside and out. 10/10 would recommend and will bring all my cars here for work when needed.

These guys are the best !!! Ive had many cars & have used them as well as highly recommend to anyone who wants the BEST job done 🏆 @ the most fair price .ive know these guys for years /honest, professional, & excellent @ what they do !

Awesome experience with Rob and his team at BBS. Kept me up to date on the repairs, open and honest on the timing of work completion, and returned my car looking like new. I would 100% recommend BBS to anyone. Also, Rob dealt directly with the insurance company, saving me time and aggravation.

Brothers Will and Robert are the nicest, most professional in the business! Makes you feel okay to get your car fixed! 😊 Amazing work and very competitive pricing, if not less! I send all my friends there!!! Thanks, guys!!!

Brookston is the best body shop Ive ever used. They were professional and very helpful in explaining my options, did what they promised, and finished the job on time. I wouldnt hesitate to recommend them.

I tried BBS out about 10 years ago and was equally impressed with their workmanship as I was with their customer service. I have returned 5 times since my initial visit and have been 110% satisfied each time meeting or exceeding my expectations. It is apparent the owners, Robert and Will, understand the perspective of their clients and the circumstance of what brings them in. They have been communicative through the process each time, presenting and explaining options where money can be saved, not corners to be cut. I am grateful for their honesty which seems to be a rarity in their trade. By simply being straight forward they have earned my trust and my business. I seldom post a review, however my experiences with BBS deserves recognition. Many thanks guys🥇

Will and Robert went above and beyond. They took fantastic care of the car, fixed a few extra issues unprompted, and made sure the car looked and drove excellent when I picked it up. Highly recommend and absolutely will come back as needed!

They have done a great job on my two cars. They give you options. Reasonable prices.

Bobby goes out of his way to help you get what you need

This body shop is great. I was worried about the paint matching and it looking like a repair but their guys left it like it never happen. The owners are great they were in constant contact with me and my insurance provider. I hope to never use them again but would be my 1st choice if I get in a other accident.

Ive used Brookston many times over the years. Id never take my cars anywhere else. Ive had tow drivers want to take my vehicle to their affiliated shop after a wreck but I still have them tow it directly to Brookston and let Robert and Will help deal with insurance company so I know Im not being taken advantage of. These are truly good people who look out for their customers. They consistently provide quality service and offer fair prices.

Brookston was recommended to me by my insurance agent because of a hit and run repair that needed to be addressed. Will was awesome, gave me personalized service and made me feel as if I was their #1 client. The work was done in the exact amount of time estimated and the it was first class. My car looks better than it ever did. I highly recommend them!

Be prepared to walk into the BEST bodyshop in HOUSTON! No kidding. I have never been so happy with a body shop more than this one. They were super kind, reasonable, caring, and efficient. I hit my front bumper on a pole and they repaired it in such a quick time manner. Not only did they repair it, but they also thoroughly scanned my car to make sure everything else looked good and safe to drive. Rob, was the man who took care of me. He told me a plethora of things that were wrong with my car and was genuinely honest with me about it. Other body shops/dealerships told me everything was fine - when in reality, they were not! Thanks to Rob for educating me on this.Overall, I trust this body shop more than anything! They do not want your money! They actually CARE. Rob also gave me a fantastic deal towards the end. I am extremely satisfied with everything. My bumper looks great now. If you want a fantastic deal, incredible/efficient repairs, and complete honesty .... this is the place to go!10/10 recommend.

Love these guys. Casual and fair.

THE BEST AUTO BODY EXPERIENCE IVE EVER HAD. It takes a lot to get me to write a review. The vendor must be very bad or very good. In this case I have to say I would send my mother to these guys. From the moment I walked through the door, Will was working hard to save me money! What auto body shop does that? Im used to being run around for weeks on end, an ever growing quote constantly changing and becoming more expensive. All my past auto body experiences have been negative. This shop has restored my faith in humanity. These guys are just GOOD GUYS. They had all my work done in ONE week and get this - the final cost was 600 BELOW the initial quote! Its as if he really just wanted to make me happy. He did! I will repeat business here until Im too old to drive. I trust these guys and recommend them to ALL my friends. If you go anywhere else, you will cheat yourself.

These guys not only do great body work, but they go the extra mile to ensure their customers are taken care of. They did great work on my 2013 F-150, and I will only take my vehicles to them from now on in the Houston area. From a past experience, I learned a hard lesson that dealership body work is not the best way to go. BBS is in another league of body work service.

ROBERT and WILL were so professional on the phone and in person.. took my wife’s 2017 Acura MDX for a rear bumper and LF quarter panel repair (she hit a pole) Dropped the cars off and was promised when it would be ready....Everything met my expectations from the day we dropped off till the day we picked up, paint quality was awesome and wife was very happy. Thanks once again to both of you guys!!

I WOULD NOT recommend Brookston for auto work, especially cosmetics. I brought in my 2014 BMW M5 for minor repairs (bumper replacement, paint, wheels repair). When I came to pick up my car, the paint job on the bumpers were obviously off and the owner even admitted it was off after a lengthy back and forth. At one point he states it looks good enough to me. Highly unprofessional owner. He then says that he was offended that I would criticize his work but yet he stands behind his work. Continues to try to tell me that its not a big deal and that since its not that bad and cant get better that what we did that I was being unreasonable and just take it as is.He then treats me like Im uneducated and uninformed and says that its impossible to get the bumper to match the paint with. I dont care how good you are. Its just not possible. He then says that the bumper and the rest of the car was made of different materials that prevents the color of the paint to match perfectly. The owner then tried to prove his point by showing me an article about auto paint and color matching. I brought to his attention that the article actually was saying that bad paint jobs leads to a noticeable difference in color compared to factory color and that if a paint job was done properly there should be NO DISCERNIBLE DIFFERENCE. His response was essentially yeah yeah yeah.I explained to him that I have had this bumper replaced and painted before and did not have this problem with a competitor down the street. In the end he tells me to bring the car back and they will paint a couple of pieces to make it look better but not repaint the entire front and rear bumper to its original factory color. Judging by the demeanor of the owner after my criticism of his work Im going to get a few professional opinions about the paint job before I let them touch my car again. Will update my review accordingly after a thorough inspection from BMW dealer.

Extremely pleased! Brought my 2014 crossover SUV in to get years of dings and dents taken care of. The cost was fair and they did FANTASTIC work - it looks great. Ill definitely be going back for any other work I may need.

The guys at BBS did an awesome job repairing bumper damage. Superior workmanship and priced correctly the first time, not like shops that give quotes just to get your car in the garage and then up the price later. Honest people and quick communication through email and text. Came back to get some minor cosmetic work done and though they were busy (good sign of a thriving business) I was willing to wait to get on their schedule for the quality of work alone.

I have brought all my vehicles here and have had a good relationship with these guys for many years.Awesome place in the Heights where you still get that small town personal attention. Highly recommend

I had a great experience with this shop. The staff was knowledgeable and friendly. I came in needing a paint matched for a part that did not have a color code. Robert from the shop worked with me to find the right color and gave me a turnaround time of 2 days to get the part painted. After the 2 days he estimated the part was ready as promised with great results. I would definitely recommend this shop and the staff to anyone looking for paint work.

High quality work at a fair honest price, they did a great job replacing and repainting my bumper, and the owner Robert personally explained everything himself and made sure I was taken care of even though it was my first time there. Car looks brand new, even washed and detailed it for free. Would definitely recommend this place for anyone needing auto body work.

Excellent work, a great price and friendly, professional service. Highly recommended.

After a few days and checking if everything was good, I thought I share my experience. I recently had my cars hood and upper grill repaired here from a metal sheet flying off someones truck and the Brookston crew did a terrific job on my little car (not as fancy as most others). I still have the original parts are my car and they still look and fit as if nothing happened.Rob stuck to his word on his estimate and completed the car quicker than anticipated. He provided a really good estimate for my situation (actually better) and didnt try to up-sell a new hood when he knew it could be fix. From my experience, I would definitely recommend them and give them a try / quote.

These guys are the real deal. Super kind, great price, trustworthy, and to the point. They actually repair your vehicle instead of trying to replace it with expensive parts. I will be going to these guys again for any sort of body repair on my Land Rover. Thanks you guys!

Brookston was recommended to me by my mechanic. I am completely impressed with their quality of work, fair prices and customer service. They finished quicker than promised. They had to repaint a bumper on my GMC Yukon. It’s a tricky pearl metallic white. Brookston nailed it. Huge 5 stars to them.

This place is great. They give you old school service and are really good at understanding the ins and outs of insurance claims. They also fixed a scratch and dent for free while they had the paint mixed already anyways. Great service, communication, and a job well done. It looks like he specializes in luxury cars too, always working on Porsche, Mercedes, and other nice cars.

Very pleased with this place. Didnt pass my inspection recently due to damage from an accident I had. Brought my car in and he was able to fix it that day, and didnt rip me off! Everyone is also friendly there. Good place!

Fantastic service. Came to Brookston Body Shop about a month ago after a fender bender. Their price was fair on the damage from the accident, and they offered to replace my fogged headlights at a great price since they were already going to be working on it. Yesterday, I was trying to replace my turn signal bulbs which had burned out, and brought it to them to ask for their advice, and they took care of it for me in just a few minutes. Cant recommend them highly enough!

Genuinely the best experience Ive had with vehicle repairs. Will and Robert handled everything in a timely and efficient manner. The color of my Lexus IS 250 is a hassle to blend (Glacier Frost Mica), but they matched it perfectly.Side note, they also have two dogs who will greet you warmingly at the shop, super heart throbbing! Highly recommend these skilled group of guys.

Brought my car in because I broke a small piece off. Thought they could just give me a quote or take a look especially since I was coming in on a Saturday right before closing and they were busy.Not only were they super nice (treated me like I had an appointment or had called ahead) but they fixed the part right there on the spot and didn’t charge me a dime!I’m definitely using them for future repairs!

Job was great in a timely manner 👍🙂 Friendly staff and professional staff 👍

I just picked up my car and could not be more pleased with their service and work. My car looks brand new - you cant even tell it was wrecked at all. On top of that, they did a full detail which surprised the heck out of me. I cant recommend this company highly enough.

Absolutely Exceptional Work and low price charge. They fixed my BMW X5 tail gate and window shade like brand new.I cant say enough good things about Robert. He is a really nice guy, honest, and he knows what hes doing.

The guys at BBS do exceptional body work and in a great time frame. Very kind and welcoming staff, knowledgeable about vehicle repair. Would recommend.

This is great shop they’re attentive to detail on the service they provide just became a customer and couldn’t be happier with my decision!!!

This place is great! Trustworthy, fast, knowledgeable...Will and Robert definitely helped me and my Honda Fit out...while fixing up a fancy Audi and giving a quote on a Jeep. They were warm, helpful and I feel like I got a good deal.

Robert, his staff, and the shop are DA BOMB! I had a hit and run situation with my Mercedes and needed quite a bit of work on my car. Though their shop was not on the previously approved list of shops from my Insurance, Robert talked to them directly, worked with them on the quotes and eventually everything was approved. It was great to not be the middle man and go back and forth between the two when a situation like that is already stressful. Robert was so friendly, realistic and took care of me from the time I walked in the door to the moment I got my keys back. He and his brother run a business just like a family owned establishment should be run. He checked in on me multiple times to make sure my rental car was all set up, even talked to my (a lot to handle and a bit much at times) dad on the phone as well throughout the process. And at the end of it all, my car looked amazing as if nothing ever happened! As unfortunate as car accidents can be, they were the most fortunate part of the situation. Ill be coming back to them for any and all car needs in the future.

Will and rob took great care of my truck. They replaced my passenger door and blended the paint beautifully. They were straight up with me the entire time with no BS. My truck looks great.

These guys did a great job AND threw in a few extras, in four days! They were the least expensive of the 4 local shops I got estimates from and we can not even tell the car has been repaired and repainted. GOOD JOB GUYS!!

Did an amazing job on my Impala. Would highly recommend.

Maaaaaaaaaan......If I could give 10 stars I would.Truly blessed I walked into this shop. Everyone I interacted with at the shop was nothing short of professional. Gave me the best price in town via text message. Dropped my car off Monday and had it back to me Friday. My car looks brand spanking new like the day I bought it. They cleaned and detailed the whole car. Didn’t hike up the price one cent. True to his word. Another gentleman even recommended a spoiler that’d make my car look even more fly.Ima get it just so I can go back and do business with this place again. Best experience when dealing with car trouble I’ve ever had.

Great price, i dented the right back bumper of my 2015 BMW X3 and didnt change any parts, they fixed it up brand new. and only took 2 days. talked with the owner, feels real honest. hope i will never have to see him again but would recommend him to anyone that needs to have body work done.

This crew is the best in the city of Houston and surrounding areas. They offer excellent service and prices or the lowest around.Thank yall for another excellent job well done !

This body shop did a great job with my car. A little slow but they were willing to help out as much as possible and they more than made up for it. It was only slow due to my atypical car having more rare parts.

This is the GO-TO repair shop in HOUSTON. I have received unparalleled service, from Brookston Body Shop, EVERY SINGLE TIME (4 separate repair jobs) I have been. I TRUST their SERVICE more than any business across any field of work. I cannot recommend these guys enough.

Good place! Trustworthy!They dont just treat you like money. They actually go out of there way to help! Highly recommend!

Its sad to say were almost on a first name basis with our body shop guys, but whenever we need work this is the first place we go. Quality craftsmanship, quick turnarounds, and honest pricing. Once people accept the fact that body work on new cars is exponentially more expensive and complicated than what it was 20-30 years ago, theyll realize what a good choice body shop BBS is.

This is a great place for body repair on your vehicle! Im very pleased with their work.

Excellent place of business and honest people.

Good work.Very nice job on my car with extensive damage. Fair pricing. Wouldnt go anywhere else.

I have never been more taken care of by a mechanic in my life. As someone who is always fearful of taking their car in to get fixed, I have never trusted a repair shop more than Brookston Bodyshop. Their customer service is unmatched. Not only did they do an impeccable job of fixing my vehicle (two separate occasions I might add)..they also were helpful through every step of the way while dealing with my subpar insurance company. I’m not the only one who has had this experience either. We have referred 4 family members to them and each has raves about their experience. I can’t recommend them highly enough!

Will and his team did a fantastic job on my 2018 sti. If you want fast efficient work, go check them out

Robert and Will run a fabulous shop. They are friendly, fair, and fast. They are also fun to hang out with!

Fast, easy, trustworthy, they seem to work on some really high end cars! Very easy to get along with and the worked with me !

I took my truck in after walking out of Walmart and finding that someone backed into the Door! ( how does that happen?? ) The service was great and they got it in and out in under a week. Paint matched perfect, I would recommend this place to anyone.

Fantastic service. They were very friendly, timely, and the work was excellent. Highly recommended

Solid work. WRX STI put back together in perfect shape.

This is Robert from Brookston Bodyshop. Mr.Andrew Colburn If we did not perform any service to your vehicle how can you rate us 2 stars? You cannot rate anyone on an estimate. Vehicles have hidden damage all the time. Just because you found someone that will perform the work cheaper by cutting corners does not mean it will be done correctly. If you want to discuss this please feel free to call me directly. I would like for you to delete that false review.Thanks

This body shop did very good job on my Hyundai TucsonThey touched up extra scratches on my car. They are fair and honest people I recommend them to everybody.

Amazing value for amazing work. Period.

Great service. Right on time. Perfect job.

Bad business. If you dont know what you are talking about theyll squeeze as much money as they can out of you. Luckily im not one of those people. Ill take my business elsewhere(Edit): Owner replied to my review over 2 1/2 years later! Theres no way you even know what im refering to or who I am. I dont post reviews unless Im being sincere about it. This was the case for your business.

Got into an accident in my 2010 Dodge Ram. Took my truck to them as soon as i could they took my truck got me to the rental car place and told me it would be done in a week . 4 days goes by and they called and it was ready and i must say that my truck hasnt looked that good since i bought it . every time i called they were very helpful and took care of me and my truck I highly recommend this body shop!!!

Best price.

Come see these guys! Excellent service!!

Great folks to do business with!

Great people to work with and very professional

The best in town period!!!!

Great service

Stay away from this shop, a bunch of liars

From the beginning to end, everything was so quick and turned out great! My car looks better than ever ! I would definitely recommend this body shop to anyone I know! Thanks to Wil and everyone that helped in the process❤️