I have used many BodyShops and these guys are second to none! They are honest, fast, perfectly priced, and really know how to get the job done! They really made the whole process really easy and explained everything before I could even ask! Over 5 star service!
I always go to G-man automotive for my oil changes but recently my car was hit and the back bumper and trunk needed to be replaced.G-man did an excellent job, my car is like new and everything was done in a timely manner. He is very professional and reliable and I highly recommend his services.
After reading reviews online, I decided to bring my car here. Staff was super friendly and willing to look at my car right away. They began work right away, and I was able to leave with my car repaired 4 short hours later. The quality of the work exceeded my expectations, as did the cost, very fair prices. I have never seen my engine so clean. I highly recommend this place. Honesty and quality are a rare combination, but they are present here.
Wonderful shop with wonderful owners! Mr. Gonzalo was kind and gave me prompt fee and costs. They finished the bodywork on my car and on time! I definitely recommend them for bodywork and other services!
I took my car here because they accepted my extended warranty. When I went to pick it up they told me that they had done an extra service and tried to charge me for it. I told him that I never approved the service and that I wouldn’t pay for something they did without my consent. The man then flipped and started getting angry and telling me he was going to make me wait so he could undo the service. He also lied to my face and said it was my fault for not answering the phone when they tried to call and confirm. They only called twice to tell me the services were approved and again when my vehicle was ready. At this point I was already late for work because he didn’t open the door until 10 minutes after they opened while I waited outside trying to get someone’s attention, which was impossible because he was playing drums loudly instead of doing his job. He then had the audacity to lecture me about how life works and what I had to do If I wanted things to work out for me in life. He called his supervisor who said I didn’t have to pay for the service and then continued to chew me out about the situation. I have never experienced customer service like this. It was completely unprofessional and started my day off terribly. I fully believe he treated me like this because I am a women and thought he could get away with charging me for an unapproved service. I would steer clear.Edit: since it won’t let me respond to the comment. I’ll edit the post. Nice try with the gas lighting. Like I mentioned before, I did not get a call about the part. You called me twice, while I was at work, to tell me the services were confirmed, and that my car was ready, never about a part (and since we’re pulling out proof, I still have the voicemails which said to call if I had questions. I didn’t.) Also, you open at 8am. I got there at 8am, the door was locked, and the man was in the back till 8:10 playing drums. That is not outside your business hours. ALSO, this man was horrendous. There is no excuse for that. He is a person, but he treated me like dirt and I felt unsafe in his presence. He was the only one there so of course you would give him the benefit of the doubt. I will never be back and this response just confirmed that.
Love these guys... Ive been to them twice with 2 different cars and each experience was great
G-Man’s automotive has been my go to mechanic for a while now. After taking my truck to many places that couldn’t find the problem i found G-Mans and they were able to diagnose the issue and take care of it a timely manner! Awesome staff as well and very friendly!
Always a great experience here. Tried to find other shops and always end up back here! Great prices, great service, and always great communication what to expect. The only auto shop in Houston i’ll go to!
Great people very professional do recommend this shop they respect there customers and are very hard working people
Best service very honest fast reliable I recommending my family and friends
Very happy with my experience.Great service, good explanation of the problem and the price was definitely the best.
Professional, trust worthy, honest, and caring are just a few words I would use to describe this amazing automotive shop. I have no reason to trust my car with any other shop, these folks fixed what was needed and didn’t try to sell me anything extra. They made me feel like my own family was helping me out with my car unlike other shops where I’m constantly worrying if they are taking advantage of my lack of car knowledge.
G-Man Automotive & Body Shop is by far one of the best shops in Houston! I have been getting my car serviced here for seven years, and as a woman with no substantial knowledge of vehicles, they always ensure that I am receiving the best quality of service every time! Jonathan is very knowledgeable and exceeds my expectations. I only trust G-Man with servicing my vehicles. You should as well!
I stopped in just to ask questions the staff was friendly for like and very knowledgeable about whatever I was asking about
Moved to Houston last year and after trying out a few different shops this one is by far my favorite. Courteous, knowledgeable, and always an excellent value. I HIGHLY recommend them!
Excellent work on my car
Awesome service with great prices! Jonathan was very nice, friendly and explained everything very well. Honda was going to charge me twice as much for a windshield repair. G-Man was able to find an affordable route for me. The best part is that they helped me with transportation to and from my car! I’m very happy with the repair and will definitely be coming back for any future repairs!
The moment you walk in you feel very welcomed! The staff is amazing! I took my car in for the breaks and wheel locks and the prices were very reasonable. Usually mechanic shops are very dirty but not this one, they keep it very nice and clean! I highly recommend this place! After discovering them I’ll continue to bring my car here always! As a woman it’s hard to find a shop that’s trustworthy.... thank God for G-Man Automotive & Bodyshop!
Awesome service! The manager has such GREAT customer service skills as well as everyone else that works there. He told me that the job would be complete by morning and he called at 8:30 am telling me to pick it up!! Definitely recommend, they are not here to steal your money but here to make sure you get top quality service and that you aren’t coming back in two weeks to a month for the same problem!! Thank you G-Man Auto and keep up the good work!!
Always friendly & honest.
I’ve know Gonzalo and Jonathan for many years. They are exceptional!! Can’t trust anybody else like I trust them with my cars. I know the quality of their business and service, their ethics and high standards. They are like family to me and that’s how all their clients view them.
My experience was just wonderful! Even my 3 year old son was saying that was a cool shop mom those are my our friends... But for real everyone was super friendly and they got my car taken care of all in the say day! I will definitely be back for anymore repairs! Thanks carmaxx for the great referral!😍
Fantastic service. My car has broken down about 4 or 5 times in the last few months, it’s old and worn out and has had a range of issues. They’ve helped me out so much with repairs, and the pricing is great. On one repair I took it to a shop that wanted to charge me $300 more than what G man did it for. They’re very honest and helpful. I don’t know a lot about cars but the manager always takes the time to explain the issue to me in depth so I can actually understand the problem and what caused it. I highly recommend this place!
This is the best Automotive And Body Shop in the Houston area, Jonathan and his dad went out of their way to get my vehicles repaired . No job is too small or too big for them. I will only take my vehicles to them and recommend them to all my friends. Keep up the great work.
G-Man automotive was able to find the issue when others could not. Drove all the way from Spring to see them. Not only honest but quality work to back it up.
Ive been to these guys 3 separate times and each time they have done exceptional work. I highly recommend them. Great attitudes, great service and they will get your car back to you in a timely fashion. As long as G-Man Automotive is in business I will be a loyal customer.
My mother was involved in an accident that was not her fault and they took care of the car... We found out about them through our Carmax Max Care... They are very kind and very knowledgeable... Love these guys... Would highly recommend
FAST, top notch, honest, professional service ... Treat you like family! 10/10
This is a good place. I have been to other shops and I can say they are honest and do the best job. I recommend Gman to all.
This is one of those reviews where the service is so great you literally want to write the review before you leave the establishment. I stopped in Saturday mid-morning because my car would vibrate at an accelerated speed I knew for sure I needed brake pads, but wanted to be sure(I like many others read all of the positive reviews and decided to give it a shot). Im greeted by G-mans son Jonathan, who listens, checks out my car, and instantly quote me on the best pricing youll find for brake pads and new rotors! Even though I didnt have an appointment he let me know he could easily fit me in and within an hour I was done.Great service! Great work! Great everything!You have a lifelong customer....
Awesoooooome!!!! Is all I can say about this place! I Brought my car in under warranty and they had everything done within 3 hours. Car is running perfectly and I have a years warranty on parts as well. Definitely found my go to mechanic shop here 🤗 clean place and nice staff. Definitely recommend
Explained my situation, we negotiated an estimate. After further inspection, more repairs, and more cost. G-man and Jonathan, went way over the line to get me the best, price, parts, and stayed within the first agreed labor cost. Even though several hours were spent on, fixing what I already had, to cut my cost.to driving across town,@4:30, to get me home by 6 pm. I feel blessed to have found yall yesterday. Great service, great attitude. Thank you thank you THANK YOU
I worked as a tech briefly in the past, so I know the business a bit and I hardly ever write reviews but was so impressed I had to. These guys had the best price around for some body work (by almost half) and great reviews so tried them out. First for a mechanical issue, they did a great job! Second for body work. I was blown away by 1. Customer service 2. Promise made promise kept 3. Quick turn time 4. Looked great 5. Went the extra mile and did things I did not ask for and did not pay for. If you go any where else you will pay more and will not get the service. Not to mention this is a family owned and honest business. Keep up the great work, you have my business for life!
Jonathan and crew are honest and great
I frequently take my car to this Auto repair shop all year long for years now and never once found a reason to question coming back. I regularly get monthly car services from oil changes to general car maintenance issues and minor and major car accident repairs, and I never had anything to complain about. They provide great service, and guarantee honest feedback and detailed quality work at more than a convenient and timely manner. Theyre very friendly and easy to talk to. I have been more than pleased and satisfied at G-man Automotive repair shop and would highly recommend them.
Im giving it a 5 because the staff was on point with what my car needed and worked everything out with my carmax extended warranty and got them to cover everything my car needed .
G-Man Automotive is one of the best shops in town to go to! Jonathan and Gonzalo have been a pleasure to work with and are very knowledgeable when it comes to getting your car back on the road. These guys are not those shady mechanics that you may have experienced in your past. I highly recommend this shop to anyone whether its engine work or body work. You wont regret it!
For all things automotive I go here. Family owned. Fair prices. Usually service is very quick. Even big jobs take only a day. They do need to be reminded to shop for parts prices though.
Came in to get an estimate. The only person at the front desk was chatting with another person and I asked how long it would take to get an estimate on a small collision. The employee replied that he would see after he was done with lunch. Now, I respect that people need their lunch breaks but if you are going to be responsible of customer service then dont be up there and just have your lunch somewhere else. Clearly this place is in no need of new customers and I decided that if that was the level of commitment to customer service and professional work, then I dont want my car touched by anyone working here.
Unfortunately I have bad luck driving in Houston .... my car got backed into at a red light (crazy I know!!).. the adjuster gave me the option to chose where to take my car so I chose G-Man because of the reviews. My car looks better than it did when I first got it ! They were super nice .. they even gave me a ride to enterprise to get my rental. Everyone there is super nice and I would highly recommend this place to anyone that needs their car fixed.! I will definitely go back to them if my car gets messed up again.Thank you !!!!!!
I took my car here to have some body work done and they were absolutely wonderful about everything. I had an appointment at 8 am and the worker was running late and I had to get to work asap, but the manager took up the job and gave me a fair estimate without skipping a beat.When I had to drop off my vehicle for work, they got me a rental car very easily and took car of my car in a reasonable amount of time. I would absolutely recommend this shop to anyone needing to get work done. Good customer service and great work. They really care about their customers. No complaints on my end.
My husband and I are very pleased with the service G-Man Automotive has provided to us. Now my son even go there with his car for services. Just totally outstanding service and truly honest with you. Its a beautiful site to see father and son working together and they both make sure there customers are completely satisfied.
I originally came to this shop through a Living Social deal for an oil change. After the first time I came in Jonathan (the service writer) remembered my name, my car, and any services that have been completed. Every employee of this shop is very knowledgeable and willing to explain every detail of the needed repair. They are very prompt and up-front with their automotive services. There prices are very fair as well, and all their major repairs come with a one-year warranty. This is an automotive shop that is very honest and provide quality work that you know will be worth your money!
This place offers a superb customer service. They provide you with all the information you need. Service was very fast and efficient. I exchanged e-mails with Jonathan Hurtado and I received estimates and corresponding details very quickly. I always had cars serviced and repaired in another workshop, but my mechanic is no longer in the area; Im happy I came across G-Man. Jorge.
Great people and great service at this shop! They take care of all my car needs from brakes and shocks to body work at the best price possible! They are determined to solve all your problems until it is right! I recommend my friends and family and so should you!
This body shop is just awesome! Jonathan and the rest of the employees did such a fantastic job fixing up my car and they were very affordable. They only charged me for half of my deductible! I called every few days for the two weeks my car was there and they were happy to provide updates. When I picked it up, they had cleaned the inside and outside and it looked like a brand new car! I will gladly go back there if I need body work again and would definitely recommend them!
I have been to this shop multiple times, and I will continue to only go to this shop because of the great experiences I have had. Most recently I went in because I had some weird noise that seemed like it was coming from one of my tires. The great men at G-Man quickly diagnosed what the problem was and fixed it immediately. Efficiency is very important to me and that is the reason I continue to visit G-Man for any issue I have with my car. They do it right without wasting your time. I tell all my friends and family to go visit the men at G-Man Automotive & Body Shop for any issue with their car! I HIGHLY RECOMMEND THEM!
Amazing people with amazing service.... the fixed my car no problem for the best price possible. They went above and beyond helping me get my car back after hours. Please go, you wont be disappointed.
Great service, great workmanship, great attention and very honest. We have 5 vehicles and they always do a great job and honor the warranty they give with each job. We were looking for a long time, a good place to take care of our vehicles, and we found this place that is great in every aspect.Dont hesitate and bring your car here!!! and you will be happy :)
I am very pleased with the repairs on my car, the timeline of completion, and the final price. Gonzalo was very upfront and truthful about work that needed to be done and Jonathan was conscientious about every detail of the final repair. Highly recommend G-MAN AUTOMOTIVE & BODY SHOP
Believe All the Hype!!! I came in because my car was overheating the day before and there was some moisture under the hood. Me being a female I was reluctant to go alone but I did I received the best customer service he explained in detail what was wrong with the vehicle he even went so far as to give me a visual of how the part was suppose to function and the malfunction. he shared the price to fix the vehicle which I felt was beyond fair I normally dont write reviews I just read them but this service definetly made my day!Stop reading and come in
G-man Auto was the second repair shop I brought my car to for transmission repairs because the first shop mis-diagnosed the problem. As soon as I walked in, I noticed a clean and organized waiting area. Gonzalo (G-man) immediately introduced himself, was very friendly and seemed genuinely concerned about customer service. I needed a ride to work that morning, and G-man happily offered me a ride. Just a few hours later, I received a thoughtful diagnosis, explanation, and repair options without any pressure. Not only did they complete the repairs effectively and on-time, they also washed my car. All around customer service from all members of G-man Auto staff was top notch. I will be recommending this shop to all my friends and family.
We recently bought an inexpensive used car from another person to compensate our family vehicle just for my husband to be able to get to & from work.It appeared only to require some minor work done in order to have it running just right.So we went to our local parts store and had the check engine light checked. Then we bought $130 worth of online parts (that were mainly hoses) and did the work ourselves just to come to find out that it needed more work done on it.The issue was, we werent sure exactly what it was.So we googled service shops in our area that offered computerized engine diagnostics and came across G-Man Automotive and brought in our vehicle to be looked at.When I explained to the shop owner that we had a tight budget and that we had already tried to fix it ourselves with what the auto parts store had told us, he looked at their code scan and told me that I would have to change the catalytic converter which a costly part and that he would not even wish to charge us their diagnostic fee since he saw that we were barely starting out as a family.We are grateful for his free advice & for the show of kindness to guide on in the right direction.God bless this family-owned business.
Awesome experience! Craig is great! Honest and fair!
Many automotive repair shops do not look out for your best interest and end up charging you for extra services your car may not need. G-Man Automotive & Body Shop is filled with nothing less than honest people. Quick services, honest suggestions, and friendly workers, theres nothing else you can ask for.
Ive known Gonzalo for years and have always brought my cars to him. Recently, I had G-Man Automotive repair my harmonic balancer on a 2006 Mini Cooper S. I dont know much about cars... all I know is that I saved roughly $1000 in repairs by bringing my car here after getting quotes from two other places. They are fast, friendly, and most importantly, honest. To me, its hard to find honesty in this type of business, and these guys make it easy for me to completely trust them. You will be making the right decision by bringing your vehicles to this shop.
Great family run business, always very reliable work on major and minor repairs that they stand behind. Moving to Houston from out of town always good to have shop with people that you can trust.
I have been bringing my car here for 8 years and have left the great city of Houston, Texas. These guys checked my car and did a wonderful job. I made my trip from Houston to California safely with no problems. I highly recommend G-Man Automotive.
Honest and trust worthy. They can do anything here. Had my brakes done for a road trip and was ready in no time. Will come back for sure. Thanks!!!
Extremely fair pricing and didnt rip me off like a dealership quoted me. Great customer service, and did a great job on my cars, would always recommend!
Did a good body & paint job on my Nissan Altima, was not expensive comparing to other places I went to. The guy was nice and explained about his work, took about a week for the car to be ready. They got a little free parking lot outside. In general a really good place would defenetly go back there. Thanks guys!
I have been utilizing G-Mans automotive services for years now. They are very thorough with inspections and have even helped me make good decisions on used car purchases. Would definitely recommend if you want quality parts and installation.
Without a doubt, the best shop in Houston! G-Man Automotive and Body Shop gives quality service at competitive prices and customer service is the best Ive ever seen. I highly recommend them. thanks!!
Love this place! People are great and the service is even better! Fixed my 2-year old oil leak in just 2 days! Definitely coming here to get all my car needs done.
Very pleased. A breath of fresh dealing good people and very fast, friendly and Affordable!!!👍👍👍👍👍👍👍
If you truly want a trustworthy place to take you car and know that youve finally freed yourself from shade tree mechanics, I highly suggest them. My family has 5 cars and we have never been disappointed.
G-Man Automotive is BY FAR THE BEST car service shop I have ever been to. And that is coming from someone who has had a lot of car issues in the past UNTIL I came here. Gonzalo (the owner) is such a great guy and cares about helping out his customers more than making the money. Dont go to NTB, or any other chain car service places. They are a money pit and dont have near the amount of expertise that Gonzalo and his team has. On my last visit, Gonzalo even made a recommendation that I dont fix something with him since I was about to sell the car. Most any other businessman would have tried to work on it to make the extra buck. Gonzalo is the man, his family is great, What a great business!- Costa
You pay for what you get for... If you are looking just to get a quick fix.. Next!!! They will make sure that your service is as above the rest. Cheap is not always better...
I have visited G-man a couple of times for the last couple of years and my experience has always been good. I recommend people to go there for body shop and mechanical work. I like their customer service.
I wish I could give 0 stars. I went here to get an estimate on how much my bumper would cost to get fixed. The representative came outside, look at my vehicle, and took me back inside to give me the rundown. However, prior to coming to this shop, the car was inspected by someone from my insurance company who gave me an estimate. This estimate included ALL NEW parts, amount of labor required and its estimated cost which totaled about $1500. Therefore, I was expecting a price in this range. However, the gentlemen gave me an estimate of more than $1000, giving me a total amount in excess of $2500. I called back and asked why the estimate given was so much higher and no explanation could be given. I am unsure whether they gave me this price because I am young and a woman, however, I knew automatically that I was being cheated and do not appreciate it. Find somewhere else to go!!!
Painted the front clip on my Cadillac. Came out amazing. Going to bring my other vehicle here for paint. Also diagnosed my wheel speed sensor problem. A+ all around.
Honest. Up front. Trustworthy. Personal service. Customer for 15 years. I could never total the amount of time, stress, and money GMan has saved me over the years.
Great service, saved me close to $1000 from what Toyota was going to charge me. Very honest and fast repair.
I had the best experience at G-man bodyshop. My car was rear-ended and the bumper on my Honda Civic was destroyed. Jonathon re-assured me and made sure the parts are authentic from Gillman Honda. He was very easy to reach and was communicative via phone and e-mail. When you walk into that bodyshop, the employees treat you like people and not like customers that they want to make money off of. My car was fixed in a matter of 3 days and looked completely new. I love the fact that they took care of other little things going on with my car like the tire pressure and they had secured a metal tube that was dangling from the bottom front of my car. G-man is simply AWESOME. So grateful to have come here.
Customer service was superb, expertise was awesome, information given was outstanding, and the service was hasty to say the least. I was referred by a long time friend, the team was highly praised when I was in the shop, and I would highly recommend checking these guys out if service is needed on your vehicle.
I dont know where to begin, but I guess I have to start somewhere.I came due to my car overheating on the highway. I talked to Jonathan on the phone who seemed extremely polite and respectful...over the phone. Everything seemed shady from the start. After running diagnostics, I wanted to take some time to come to a decision, as it was expensive. Johnathon failed to mention they charge $95 for diagnostics to be ran if I did not get the repair the same day. I agreed to have the repairs done because I did not want to lose out on the $95. This is where the trouble started. after replacing the radiator of my car in 1.45 hours I was handed the bill... THEY CHARGED 3 HOURS for LABOR...at $95/hour. After I stated the labor only took 1hour and 45 minutes, Jonathan quickly went on a rant sayin I knew you were this type of person. Um, im sorry, i dont like dealing with un-ethical mechanics. After discussion, in which Jonathan was yelling at me, he stated they go by the book for prices. I asked to see the book and I was repeatedly told to just google it. This shop charges what they want and is unethical. I STRONGLY CONSIDER FINDING A DIFFERENT PLACE TO DO BUSINESS. Jonathans dad however came to the rescue and offered a free oil change. This is sad because jonathan is taking over the business and definitely does not know what customer satisfaction is!I never write reviews but I need to get the unethical behavior of this shop to those trying to consider maintenance on their cars.ADVISED - FIND SOMEWHERE ELSE.Oh, and there was a lady there checking out also surprised by the addition of unwanted services (or services said to be free) on her final bill, in which she ended up having to pay for!UNETHICAL ON ALL FRONTS!
Jonathan Gonzales is a great person, very knowledgable about his cars. They are quick and prompt. I have a red 1989 Honda hatchback back. I gave it to them to fix and it came back like an episode of pimp my ride. Xzibit wouldve been proud my new rims are spinning, no more oil leaks. I can take on any rivers now. Thank g man will come back!
Great service by good people that deserve your business. Fast affordable and honest. Im a customer for life.
Great customer service and great work in a timely manner.
Family owned and Christian, which I love.The mechanics are very tedious!👍🏼Amazing customer service.The prices are very reasonable.
G-Man Automotive & Body Shop placed a new transmission and computer in my Nissan Xterra. Everything was done efficiently & in a timely manner. Im very pleased with the customer service & would definitely bring my car here again for services. Thank you guys!
I had a great experience with G-Man, they were extremely helpful throughout the entire process! Highly recommended this place for any of your vehicle needs!
I had my front bumper repainted this month. Service was good and the result is good too. It cost much less than other shops had quoted me. What else do you want me to say? Fantastic!!
I have been taking vehicles to G-Man for about 10 years now and I wouldnt go anywhere else. Theyre efficient in getting people in and out in a timely manner, but the biggest thing for me is their honesty about what your car really needs. When a problem is identified, they take the time to help customers understand what exactly is causing the problem and what is needed to fix the issue. A number of times a VW dealership I went to was pushing a service/repair. I would always take my car to G-Man for a second opinion. For the times that G-Man recommend the service/repair that the VW dealership was pushing, G-Man performed the service for significantly less than the dealer quoted. Save money and time, go to G-Man.
Gonzalo and Jonathan Hurtado showed me and explained the problems in my car and discussed the best way to have them fixed. I felt like I could speak honestly with them and they had my best interests and my wallet in mind. The best automotive shop I have been to in Houston by far.
Great customer service! Honest prices and honest people!
Great customer service! Highly recomended.
It is because I cannot rate 0.that I rated 1The customer service is the worst I have ever seen.I went there to fix my bumper. It tooks them 10mn to put it because nothing was broken.it required at least two people to hold the bumper.else I will have done it myself.they charge me 100 $ for that.what a suks.I will never go there anymore.trust me dont go there if you are the type of person that like to be respected and want s fair prize for the job.
JONATHAN AND HIS FATHER RUN A WONDERFUL SHOP. I TAKE ALL MY CARS THEIR AND HAVE REFERRED SEVER FRIENDS THERE AS WELL. TOP NOTCH QUALITY OF SERVICE! A+
The place I trust. Gman is fellow MBE, many HMSDC members trust his estimates and repairs. Past repair shops proved to start well then exaggerate costs, severity of problems, and over charge. Service is key at Gman.
GREAT SERVICE AS ALWAYS....LOVE THESE GUYS!!!
These guys do wonderful service and are honest to boot!! I will NEVER take my car anywhere else!!! Thanks G-Man!!
Great people, honest work, fair pricing
Ok
Q!
Super happy with the professional work they did to my troka
For its great service and attention from the owners