user
Team Autoplex Inc
5712 Southwest Fwy, Houston, TX 77057, United States
Appearance
Team Autoplex Inc
Comments
Da
Review №1

Hands down the best car buying experience ever. I usually don’t like the process because you never know who is trying to rob you or scam you. Mitchell was one of the nicest most honest person I ever met. Kept it very honest and I left the lot with a 2017 Mercedes Benz. Something I never thought would happen. Thank you for everything

Ju
Review №2

I am overwhelmed by the customer service and body work provided by Team Autoplex. My sunroof shattered and caused some additional damage to my car. Michael and his team worked diligently to make sure that the repairs were done to the highest standard. They had a lot of pushback from my insurance company, but they stayed on top of all the red tape to ensure that I would be safe in my car. The detailing made the car look as good as the day I bought it. The work was also done for an excellent price. In the current times of profits over people, I can honestly say that Team Autoplex doesn’t operate that way. I won’t use anyone else!

Da
Review №3

I highly recommend Team Autoplex! Mitchell went above and beyond to find me the perfect car that checked off everything on my list. Kimberly was incredibly helpful with the paperwork, especially since I am out of state. If you need a car, this is the team to check out.

Sa
Review №4

Great dealership. We purchased our car from here, everything was smooth and the team was very professional from the time we contacted them until we completed our purchase. We will definitely refer friends and family there.

Jo
Review №5

Wanted to sell my McLaren 720 S 2018. Had a bad experience with the dealership. Micheal has always been helpful to me in the past. Got it’s sold right away for a fair price and no hassle.

Al
Review №6

Great service. Wonderful staff who treat their customers like family. Would recommend

St
Review №7

Michael and his right hand person Kimberly were outstanding to work with they got me a great deal and payed top dollar for my trade couldn’t be happier. Highly recommended.

Sh
Review №8

I had my first experience with Team Auto Plex and it was great!! Very professional and the service was second to none! Would 100% recommend them to anyone looking for a vehicle!

Ro
Review №9

I have been purchasing cars from team Auto Plex for 25+ years, and have never been dissapointed. The service is very personal, and they are very thorough when looking over your car. I have also have used them to do many after market projects that turned out beauiful! If you have had a accident and want your car looking like new, hands down this is the place to go. 5 plus stars without a doubt:)

An
Review №10

Michael was great! Went beyond and took time out of his day to help me. Awesome owner who cares.

WA
Review №11

They handled every aspect of registering my international vehicle and making sure it was shipped to me safely. Extremely easy to work with. Kimberly was a gem.

ri
Review №12

Michael and his team at Team Autoplex are high energy, can-do and consistently bring great vehicles and deals that are compelling to buy.

Ca
Review №13

I’ve known Mr. Roa for years he and his business provides nothing about first class service whether you’re getting your vehicle fixed or purchasing a vehicle he stands behind his products and his word ….if I could give him 10 stars I would …Mr. Roa and his professional team have the most highest business integrity that I’ve seen in years if you’re looking for a nice vehicle I would highly recommend Mr. Roa and his team

Ju
Review №14

Great place to purchase a vehicle or get yours serviced. Talk with Michael ... he can make anything happen.

Gi
Review №15

This place rocks! BEST Customer service, Quality workmanship.I would highly recommend this place to anyone. Kim is extremely kind and follows through with attention to details.

Da
Review №16

While hours are shorter than most other dealerships, the service you can get there is genuine and top-rate, and the vehicles are well maintained and polished. They wont push you to buy a car you dont want, and make a great effort to accommodate your concerns. I was able to come in past the official closing time to get my license plates, which surprised me as well.

Mi
Review №17

Great people- super friendly and nice selection of cars.

Su
Review №18

Best place in Houston for your one stop shop for all your automotive needs. Been in business for over 30 years. You can trust these guys & they are very helpful even if you dont purchase.

Ke
Review №19

Bought a beautiful surprise for my wife. Michael and Mitchell gave me a good deal for my trade, and an awesome deal for the gift car. Very nice folks, and my wife is estatic... I will be back!

Da
Review №20

Great service great staff, they came in on their day off just to allow me to buy my dream car. I was able to buy a beautiful Maserati at a great price. car was well taken care off. super happy with my purchase will do business with them again.

Me
Review №21

What a fantastic buying experience! Michael, Mitch and Kimberly were so helpful and patient as we went through the buying experience. We drove in from out of town and they made sure the whole experience went smoothly. They listened to our concerns, helped communicate with the financial institution and helped us to walk out with the perfect car. If you are looking for a friendly, professional place that won’t push you into something you don’t want or make you feel like just a sale then you are at the right place. I Highly recommend Team Autoplex for your next purchase!

Je
Review №22

What a great auto buying experience. Quick easy hassle-free. I bought a Mercedes from them. The car was in immaculate shape, low miles and priced to sell. They are good people, I will be shopping with them again... PS. Their showroom has some very very nice cars.

Da
Review №23

My car buying experience at Team Autoplex was the best!! The owner is such a down to earth guy and very helpful. Mitchell really took his time with me and made me feel great about my selection and purchase. The best part of the experience was Kimberly who handled all the paperwork and kept me laughing the entire time. Kimberly went above and beyond by staying late and accommodating me. Thanks Team Autoplex!

Ra
Review №24

Just the BEST experience you could ask for when buying a car. Michael, Mitchell and Kimberly are extremely attentive, knowledgable and honest. They went above and beyond to ensure that I had everything I needed and helped me obtain extra accessories for my new Range Rover without any markup. If you are looking for a great car and a great team to help you through a smooth process of acquiring it without hassle and extra fees, you need to go to Team Autoplex. Thank you guys! Loving my new ride!

Wa
Review №25

I was here while my brother conducted business, everyone was genuinely friendly, seemed more likea family business helping friends get the best deal. And what a selection of vehicles ! Wow .... from SUV S, Shelby Mustangs, Range Rovers to Ferrari. I had an interesting time walking the showroom and visiting.

Vi
Review №26

Outstanding Service. Many thanks to Mitchell and Kimberly for walking me thru the process of purchasing from halfway across the country. The car was dropped at my door in pristine condition.

An
Review №27

Pretty decent service.

Er
Review №28

I had a really great experience purchasing from Team Autoplex. Mitchell was able to videochat and give me a thorough virtual tour/inspection of the car. They were patient with me when it took several days for me to get financing for the vehicle, and the price on their website was the true price of the car, no hidden charges or unwelcome surprises. I was nervous at first buying a car from a thousand miles away, but Team Autoplex made it as easy of a process as they possibly could. Thanks guys for fantastic customer service and for hooking me up with one of my dream cars!

Ke
Review №29

This is the best dealership experience I’ve ever had. The customer service as well as the integrity of this dealership is phenomenal. The owner, Micheal Roa, has gone above and beyond to make sure the purchase was perfect! Ms. Kimberly was also extremely helpful making sure I understood the buyers contract!! Everyone in the office is kind and exudes professionalism. Thank you Team Autoplex!! I love my BMW and it drives absolutely perfect!

Ch
Review №30

The customer service here is phenomenal! A friend had referred me as I was looking to purchase a new car. Mitchell was very well informed and helped me narrow down my options. I highly recommend everyone to give them a shot. Very professional, with no hassle. Thanks again!

Da
Review №31

Michael and Kimberly were super helpful and responsive. They helped me get my car shipped from Colorado to Texas. Wonderful customer service and personal attention. And, they did it as a favor and didnt even make any money on the deal!

Za
Review №32

Great place and great service to find a vehicle

Co
Review №33

Awesome people!!!! They worked very fast to get our deal done!

An
Review №34

Our experience with Team Autoplex was excellent. This is a family business and they make you feel like a part of it. We did most of the deal over the phone. Very accommodating to our schedule and needs. Drove from Austin to do the test drive and finalize the deal on a Saturday. We got plenty of time to look over the car and do multiple test drives. This was a no pressured deal. They were very fast to process the documentation and got my plates very shortly after getting the car. I would recommend Team Autoplex to any of my close friend or my family. Thanks again for the great service.

Jo
Review №35

These people are pros. Great cars at great prices, and exceptional service. Im sending more customers their way, because they deserve it. Go Team Autoplex.

Se
Review №36

Fantastic place with great people and great service. The people there truly love cars, and understand that. Would recommend. Plus, the showroom is always nice to look at.

Wi
Review №37

Michael and his staff provided great service and most importantly gave us a great deal. I still can’t find a better deal than what I got from Autoplex.

Ja
Review №38

Very trustworthy and the service provided was exceptional. I look forward to doing more business with Team Autoplex in the near future.

Ra
Review №39

I recently purchased a vehicle from Team Autoplex and I was very pleased with the entire experience from the beginning to the end. Mitchell was quick to respond to my initial inquiry of a luxury car that they had for sale. He was very friendly and professional throughout the entire process. I had a lot questions concerning the vehicle and Mitchell answered them all patiently and thoroughly. Kimberly handled all the financing aspects of the sale and she was also very friendly, professional, and knowledgeable. I give the staff 5 stars out of 5. I highly recommend Team Autoplex!!!

Sp
Review №40

First car purchase Ive made by myself so far and it was an excellent and thorough experience to say the least. Kimberley and Mitchell are great at directing the sales and even better at closing them. They will make you feel comfortable, welcome, and overall great from the moment you step foot into the building.

Xi
Review №41

Friendly people! Very pleasant to deal with especially Kimberly! Wife is happy with her White RX350 Lexus. Definitely recommending this place.

Lu
Review №42

Team Autoplex is a great company with even better Staff, from the moment you walk in the door they treat you like family and really help you get the best deal possible!

mi
Review №43

I couldnt have asked for a better experience. Mitchell made the process of looking for a car a breeze, I told him what I wanted and he went above and beyond. He kept in constant contact with me and answered all my questions without delay. Kim made the closing process extremely easy. I would highly recommend Team Autoplex for vehicle purchases, and I look forward to getting my next car from them in the future.

Mi
Review №44

We decided to allow our son to trade in his car because he actually grew out of it. We gave him the reins to locate a vehicle with low miles and in great condition. Within a couple days he located a 2014 Jeep Wrangler that was completely loaded, low miles, and in great condition. We went to TEAM AUTOPLEX to have a look and within 24 hrs the keys were in hand. The entire process from trade in to sale of the Jeep was stress free. If your in the market for a used high end vehicle or one of their featured vehicles I highly recommend going to TEAM AUTOPLEX.

Cl
Review №45

Absolutely amazing buying experience, Mitchell with Team Autoplex is a true professional. Great company and great atmosphere!!! Thanks Mitchell for everything!!

To
Review №46

Great car people and very easy to work with. Mitch made the buying process very easy. I will buy more cars in the future. Highly recommended.

Je
Review №47

Purchasing our Aston Martin from Mitch was one of the most pleasant car buying experiences we ever had. All the people at Team Autoplex were wonderful. Thanks guys.

Da
Review №48

More than a car dealership, that is all i can say. If you want a car, they will get the car you want. There is too much more to this company. I would recommend them.

Se
Review №49

I bought my Lamborghini here and I’m very satisfied with it good price good service, Mitchell was very helpful and tnx to mr Michael and Kimberly

Mi
Review №50

Mitchell could not have been more helpful helping me find parts for my 2005 BMW. He went above and beyond to answer all my questions and he found exactly the item I was needing and it was in like new condition just as he said. If i were in need of a vehicle or additional parts I would not hesitate to use Team Autoplex again. Mitchell treated me great and I appreciate his great service before and after the sale.

Jo
Review №51

The staff was very helpful when we had some work done on our cars. I was also impressed at how nice and well maintained their car inventory was. I saw several luxury cars that I thought were priced right. I am strongly considering an upgrade now and they will be the first place I visit when I am ready to buy. They know their cars.

Me
Review №52

Great experience, easy to work with. Michael and his team did a great job. Really like that its a family run dealership with personal experience and youre not just a number through a revolving door.

Go
Review №53

Cool inventory! No pressure over the phone and quick to respond

Ra
Review №54

We had a great experience working with Mitch, Kim, and Team Autoplex! My wife and I flew in from Chicago and Mitch delivered the car to us even though they were closed. Great service! We love the car. Highly recommended!

Sw
Review №55

Great customer service. Thank you team Autoplex plex !

Br
Review №56

Love my BMW X5, they have great service and work. Highly recommend.

Ja
Review №57

Best in class customer service! Owner and staff treated me outstanding and worked with me through the process of purchasing my Corvette. Thank You

Gr
Review №58

Beautiful showroom and incredibly helpful and friendly team!

Jp
Review №59

The best place in Houston Texas

Gr
Review №60

Me and my familys been buying cars from Mike and his team for the last 25 years. He never disappoints they always have the best inventory in the state.! Thanks team Autoplex

OL
Review №61

After searching for a specific vehicle for a while we finally came across Team Autoplex and are very satisfied with the turnout. We received a fair deal and would definitely do business with them again in the future. Thank you Team Autoplex!

As
Review №62

The Staff at Team Autoplex was amazing through my whole car buying. Top Notch would buy from them again. Car was just like the photos.

jo
Review №63

Very friendly staff..nice location and very nice cars. clean well kept

El
Review №64

I wrecked my car right after the hurricane hit, quite possibly the worst time to get into an accident since body shops and rental cars were an exhausted resource. Mitchell and Kimberly at Team Autoplex were more than accommodating and made this awful insident pain free! From arranging the towing of my car to their location to going back and forth with the insurance adjusters I felt like a real priority to them. I can say my car looked better when i picked it up than when I drove it off the lot. (:

vi
Review №65

Great customer service and made the transaction very easy ! Definatley getting my next vehicle here again !

Al
Review №66

Michael and his staff are very professional and knowledgeable in their profession. Of ypu are looking to purchase or sell, look no further than Team Autoplex. W. Hall, Jr.

Da
Review №67

I PURCHASED A 2007 MERCEDES BENZ S550 . FROM THE DESCRIPTION & THE PICTURES I LIKED WHAT I SAW BUT WHEN I RECEIVED THE CAR OOH IT WAS MORE THAN I EXPECTED . CONSTANT COMMUNICATION ALL THE WAY TO THE END .

Lu
Review №68

This place had cool inventory. Check it out

St
Review №69

Ive known Michael for 30 years. Couldnt find a more trustworthy or honest person.

tj
Review №70

Great Service! Fast and Easy!

Jo
Review №71

Team auto plex is a very unorganized business will never buy a vehicle from them. I flew down to Houston twice the owner didnt do a vehicle inspection on my vehicle that l was going to buy. Seven problems to the vehicle that was important tools. Owner said he would fix it and come back in two week. I came back in two week and the owner would not take my calls after i got there.

Ty
Review №72

Customers vehicle was fixed. Review updated 7-23-20

Th
Review №73

Team Autoplex, and Mitchell in particular, are aces. I have purchased six vehicles in my 40 years of life, for both my wife and myself (last two with Team Autoplex), and will frankly never go, or refer anyone, anywhere else again. If you are under the false impression that they are strictly a Ferrari or Lambo hunter I would encourage you to reconsider. While they do lean toward the higher end of the market, if you are a serious buyer, Mitchell can and will find whatever you want, cheaper than anywhere I’ve found. It has truly been an educational experience now that large dealerships are using the internet as clickbait for vehicles they don’t have or won’t sell to you at the advertised price. Bottom line is that most dealerships are generally limited in what they can sell you by brand, but also by their enormous real estate and SG&A cost burdens. There are certainly some honest dealership salespeople out there but in my experience, the proportion is decidedly lopsided in the other direction.Michael and Mitchell don’t suffer from these encumbrances and are free to serve their client’s actual interests. They are the Uber+Amazon of the car buying experience. Thoughtful, transparent, customized, and hyper efficient. Mitchell and his crew will tell you what you need to know, bring up the questions you don’t even know to ask, and anticipate what you are or should be really worried about before you make this large purchase. Don’t hesitate to try them out first. I will freely let Mitchell give my cell number out to actual prospects at his discretion in case anyone thinks this is a paid advertisement or troll. I have found Team Autoplex to be absolutely fantastic and cannot give anyone a higher recommendation.

He
Review №74

I was looking for my son’s first car and I went to big dealers because I trusted them before, but could not find the specific car I was looking for or the prices were too high I decide to do a research around Galleria area and II found the perfect car for my son at Team Autoplex

Ca
Review №75

Mitchell and the team were excellent to work with!!

In
Review №76

Excellent Service!

bi
Review №77

Great customer service!

Su
Review №78

Michael is very knowledgeable and helpful.

Ro
Review №79

Michael went above and beyond the call of duty to deal with the Harvey related flood damage to my Mercedes. Thanks Michael!

『G
Review №80

Nice cars

Fl
Review №81

It is an excellent place to trust 👍

Je
Review №82

Something accessible for those who have cars of elegant brands

Information
100 Photos
82 Comments
4.9 Rating
  • Address:5712 Southwest Fwy, Houston, TX 77057, United States
  • Site:https://teamautoplex.com/
  • Phone:+1 713-789-0000
Categories
  • Auto broker
  • Auto body shop
  • Used car dealer
  • Auto glass shop
  • Auto market
  • Auto painting
  • Auto repair shop
  • Auto upholsterer
  • Car dealer
  • Motor vehicle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Offerings
  • Buys used goods:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations