I wish I could bottle this team up and take them everywhere. They are a solid example of what customer service should be. A+. They were so informative and took extra time and care to thoroughly explain their findings to me on a vehicle that I was considering to purchase. They were so welcoming and checked on me while I waited. They were absolutely amazing. I dealt mostly with Aaron and Trent I believe and I think it was Nathan. Rock stars!The place was neat and clean. It smelled nice, not like a typical auto shop. The restroom was clean. There was water and coffee to drink and comfortable couches/chairs to sit on while I waited.I was running late and called last minute and they worked me in and still took care of me and they totally didn’t have to do that.Stellar service. Awesome attitudes. Knowledgeable and upbeat. This team is fantastic. 10 out of 10 all day long.Typically I try to add something when giving feedback to improve on as constructive criticism but there just isn’t anything I can come up with. It was a perfect visit and I am beyond grateful.
I drive by this place every work day. I watched as this shop was built since 2015. My husband took care of majority of auto issues, I had no reason to take my car in for service. In 2021 my husband passed away. I needed car repairs for my car and the unfinished work on my husbands car. I went to Christian Brother’s for service. I think God drew me to this place. The staff are friendly and honest and has a feel of home to it. I am so blessed to have found an auto service that will help you and explain what needs to be done for your vehicle without the fear of being taken advantage. If you are looking for a place that is honest, service is exceptional and the work is guaranteed, then Christian Brother’s is what you need!!
This was my 2nd visit and both times I am pleased with their work. I never feel like they’re taking advantage of me. They tell you exactly what’s wrong and offer the best solution. I will continue to visit this shop for all of my needs. Very transparent the waiting area is super clean plus they have coffee, water and bibles for their customers.I also love how clean the restroom is and that they have shuttles in case you need a ride while your car is being repaired. This shop is awesome 😍
The transparency and I feel like they were trustworthy. The clean waiting area Additionally, the friendly service from both front desk and courtesy shuttle driver.
The staff was very courteous. Also, their establishment was immaculate. I will definitely return because they felt trustworthy and gained my future business .
Friendly folks at the counter. Made an appointment & they stuck to it. Quick service at a great price. They had a special $ on oil changes and it was a great deal!Less than a 30 minute wait for them to be finished!
I took my Mercedes in for a scheduled service- they knew exactly what to do for a service job - but they still charged me a - test and inspect -fee for $179.70 - then they also charged me a - 4 wheel alignment fee- for $99.95 which I did not authorize. Beware▪︎they come across very nice and friendly then overcharged.
Love the first class customer service here. They were extremely respectful and conscientious when I brought in a 1999 Tahoe I purchased and wanted fully inspected and serviced. The brakes didn’t come out perfect the first time, but I was amazed at the way Aaron, the manager assigned to me, called me when he was off duty when hearing I brought it back in, and was extremely sorry it had happened and ensured me they would get it fixed asap. They did a great job and I will be back.
I had my wifes car repaired at Christian Brothers and the staff was very helpful and knowledgeable. I will definitely use them again as needed.
I had a great experience and will use them again in the future. They kept me involved with every step and I felt like they were being honest and upfront about every cost. Everyone who works there is nice and professional
The people treated us like family. From the moment we went in to drop off the car, I knew this was a good, safe place. They have not only earned my money, but also my trust and respect.
Always great service, very friendly, very clean, very fast. Been going here for over a year, have brought 4 student vehicles here, always spot on, never a problem.
The staff all seem light hearted and ready to service you when you come in.
Honest, friendly, and professional. Fair price. No upsell or unnecessary services. Courtesy shuttle available.
The Mechanics were very straight forward with what was wrong with my vehicle and even went ahead and answered my many questions about it. They reassured my concerns and taught me something new about how the engine works and functions.They not only took the time to explain everything in detail, but they also had a very positive demeanor that made me feel welcomed and that I was taken care of.Although my vehicle ended up not been repaired by them, as the engine had completely failed on my vehicle, they were nice enough to allow me to keep my vehicle in the lot until I got my new vehicle a few days later.
They did exactly what I needed. Very professional honest and made me feel comfortable! I definitely will visit this shop for all of my car needs!
True full. Greet you professionally.They explain every detail on whats wrong about your vehicle.What I like most they check on you from time to time that your vehicle is up to par.
I was looking for a place to just get my state inspection done and my god the guy at the front desk was super nice and friendly. I saw the good reviews so I decided to give it a try and I highly recommend this place.
Great Service. Personable Staff.
Everyone was so sweet and they worked very well with my schedule! My car was in and out quickly! Definitely would recommend to all my friends and family!
Very professional. From the moment I walk in it was please, place was clean, friendly. They explained everything step by step.
These guys are GREAT! I have been a long time customer now and am confident in service and not pushed to pay for things I didnt want or need.
Attendants were professional and courteous. Work was completed quite timely!
This service was so fast, I barely had time to sit. Extra friendly customer service!
The service was within an hour. The price was fair for an oil change.
Honestly, never been to a more respectable, honest, community driven place. Trenton, Aaron, Johnny( I believe is his name and another gentlemen) Truly good guys, helped a friend more than words can express!!! Had us both in tears. Thank you all from christian brothers Sam Houston Parkway( Pearland/ Blackhawk location). You all deserve some acknowledgement!!!! Thank you all for such great service and having heart!! I will never forget what yall did for my friend( a single mama). Yall are amazing. Will bring my car anytime I need something done. Completely 100% trusted. Thank you very much!🙏
Always bring my vehicle here. Friendly, reliable, and super quick.
I have been a customer for almost three years, but after today I will no longer be a customer of this place. I was told that my car only needed a part to be replaced and that the cost of the repair will be almost $1500. I told them that I will prefer to look for a second opinion with another mechanic, they told me that the price can get drop to $998 for the total repair and that car will be ready on Monday (3/2). I decided to go for it! Big MISTAKE! I was waiting for an update all day on Monday. I finally received an update until @ 4:44 pm Monday and telling me that my car is not ready and that they have found other repairs that need to be done and that now my cost will increase and I will not get my car until Wednesday. I wish these guys would have done a full estimate of my car repairs before promising a price. Their lack of communication has decline and the service is not the same. I was promised my car would be ready by Monday! (5 days without my car now) Now I have to get a tow truck to get my car from Christian Brothers because it is not drivable anymore. Plus I had to pay $220 for 1 hr and half labor and an test they supposedly they did! Its a waste of time and money with these guys. So glad I have other options besides these people! If you want to waste your time and money this is place to go to! I will not recommend this place no any one anymore!
Professional attitude and they gave me a ride back to work for a simple oil change. This prevented me from dragging my toddler to an auto shop and saves me a ton of hassle. Much appreciated.
Christian brothers was great. I highly recommend them for any service needs. Aaron is easy to work with.
It cost me about 195 just for an air filter and break fluid... It was pricey to me, But The Staff Is Really Nice
Keep me updated as they were working in my vehicle, staff was professional and vehicle is running great after services performed.
They make you feel welcome and in good and honest hands.
Excellent customer and professionalismBeen coming here for many years 👍
Great customer service very helpful
I had a great experience from beginning to end. The front desk employees were welcoming., very friendly and quick to get my car in for service. The waiting area was clean, comfortable and inviting. The checkout process was easy, they let me know of other potential services my car may need based on mileage and conveniently brought my car to the door step of the office. It was pretty cold out and the heater was on which was much appreciated. Thanks guys and I will be back for any future needs.
Fast service. Aaron was a huge help!!
Excellent customer service. Very warm and inviting atmosphere and Aaron was awesome!!!!
These people were extremely kind and honest. They took my car in and had it back to me the next day. I really enjoyed doing business with Christian brothers automotive.
This was my first experience with Christian Brothers, and I can honestly say that they earned my loyalty! Their customer service is hands down the best Ive ever had with a mechanic shop. Their pricing was fair and their turn around time was great. Their shuttle service they offer is exceptional, especially when they drop me off at my work and pick me up when the car is done. Im definitely coming back and getting all my oil changes and services done with these guys! Ill never go to another dealership again. Thanks Terry and the Christian Brothers team!
These people are the most honest people in the automotive business that I have experienced in a very long time. Their expertise has been better than the dealership where I purchased my car. I took my car to 5 businesses and left with 5 misdiagnosis. Thanks to the mechanic Sergio at Pearland Christian Brothers who diagnosed my problem which was nothing but a missing bolt that was causing my dash to roar like a motorcycle while in reverse. Thank God I could cancel with the dealership which was going to cost $500- $700.00 to diagnose and wasnt going to guarantee that they could find out where the noise was coming from. It took Sergio less than 5 min. to diagnose my issue with my car and replaced the missing bolt at no cost to me. Thanks Christian Brothers Pearland!
It was such a pleasure to meet everyone and a great experience. I will definitely come back.Best,Tiffany Grant
I went to get an inspection. I pulled in and prepared for a wait as there were many cars there. However service was very quick and terry was very professional and friendly. He greeted and got me situated right away. Thank you so much!
I brought my car to another shop and after 3 days was told they heard my car chirping but couldn’t determine the issue. I brought my car here to Christian Brothers and within 45 minutes the issue was found and ready to be resolved! Thank you to the staff and great expert technicians. #GodisGood
Always friendly and honest with service recommendations. They dont lie about your car to make a quick buck. Goes a long way and earns them more in the future!
Been going here for years always the best service, office staff hands down the best .
Ive been sitting (waiting for the free shuttle home) and the guy manning the front desk has found all 3 customers behind me (and myself) ways to omit unnecessary repairs simply by talking to them about their car troubles. Very professional and very quick.
Outstanding. Service was Great Along with Staff!!!
Very helpful & genuine! I had a flat tire & couldn’t make it out my driveway, they sent someone over to assist me in no time. Love their service & the environment, they are amazing!
Christian Brother in Pearland serviced my college age daughters vehicle today and we both have raving comments about the service, turnaround time for repairs and the overall atmosphere. My daughter appreciated how the manager, Terry, took the time to educate her on the repairs needed by showing her a video to help her understand. Who does that? Not any repair shop we have been to! For a college age student who pays for her own repairs, this meant a lot! This was our first visit and we will most definitely return. So if you are seeking a repair shop that is clean, honest and trustworthy......stop looking and head straight to Christian Brothers!
Have very friendly owner Terry, always nice and pleasant. Terry and ken are always very helpful. Always treat you nice and show they care about their customers. Plus all the other workers are same. Christian Brothers is the best auto repair shop in all of Houston. They know what they are doing and get the job done right. I highly recommend them, AAA plus all the way around. You will be Happy that you found the best in town.
Had to have some work done on my truck making it ready for it to pass the state inspection. My go to mechanic retired a bit of a year ago. So my family tried Christian Bros to see how they would be. They did a very good job to take care of me and my truck. I felt that their prices were fair. So far my truck is running well. The employees were all very nice and cordial.
Very professional. Good service
It’s very hard to find a good mechanic shop that u can trust, reliable, and doesn’t over charge u or just want to take your money. My experience with the Christian Brothers was amazing. This was my first time ever using them and let me tell u. The front desk guy I’m not sure if his name is spelled Aaron. But he has a great guy treated me not like just a customer made me feel like family. I will definitely be giving them all my work when I need a mechanic 👍. Thank u guys for your honesty and hard work.
This place is awesome!! Very reasonable quotes and Great customer service!!!
My wife and I recently had our older model (2001) SUV serviced at this Christian Brothers Automotive. The experience was absolutely amazing. We knew the vehicle was leaking oil and antifreeze and had a check engine light on. We were trying to figure out what to repair and if the SUV was even worth fixing. On top of that we didnt have a ton of money. We explained the situation to the guys at the front, Terry and Justin. They looked the car over thoroughly and then took the time to go over literally everything that was wrong with it. They prioritized the repairs in order of need for us and provided separate prices for each item. We were able to get all of the essential repairs done well and still have a list of 3 or 4 things that we could do in the future. Its now running great! These guys delivered what they promised, when they promised. In terms of car repair, we couldnt ask for more. My wife and I highly recommend these guys if you need repairs.
I went to get an inspection. I pulled in and prepared for a wait as there were many cars there. However service was very quick and terry was very professional and friendly. He greeted and got me situated right away. Thank you so much!
This is my 4th time taking my car here. I always leave with a sense of relief when I drop it off because I know I will be taken care of.Every single guy that works there have a smile on their face... I’m very happy I found them!
This place is trash. Terrible service. After $600 they still couldnt diagnose the problem. They recommended I get a new engine for $4,000. All I did myself was change 8 spark plugs and a coil packs and it completely fixed my issue. These guys are thieves. THIEVES.DO NOT GO HERE.
Great people
Ive had some bad experiences in recent months with auto repair shops, so when I searched the AAA website for approved automotive providers, I was hopeful. I had heard of Christian Brother on KSBJ, but had never used their services. My initial experience with Christian Brother was OUTSTANDING! The shop was clean, the employees were courteous and efficient. When I said I had to wait for my vehicle, the service writer did not pressure me to drop it off. I was kept apprised of what was going on with my vehicle. The service writer did not try to sell me services that I did not need. I went in for brake service, but it turned out that I did not need brake service. I was pleasantly pleased and will definitely return in the future. I will be purchasing a new vehicle in the next six months and plan to allow Christian Brothers to perform the routine maintenance, etc. These guys are awesome!
The service was quicker than expected. Ray was very straightforward when describing what my car needed, he didnt try to upsell me on anything I didnt need. Terry and the rest of the staff were also very nice, they even referred a local restaurant. The establishment was very clean (with a very nice bathroom). I felt very at home while waiting for my vehicle.
Everyone was so nice! I can tell they go above and beyond for their customers! Wonderful customer service! I will definitely be back for future work on my vehicle!
I absolutely love coming here to get my car fixed, they know what is needed and always looks for the cheapest price. Terry and Aaron in the front give great customer service. By the way I went to the Sam Houston Tollway location behind HEB.
I have taken my car to Christian Brothers multiple times and have only had great experiences. The clean and comfortable waiting room and the polite and genuine service has kept me coming back! After the recent hurricane they were incredibly busy but still offered to take me home and pick me up when maintenance was complete. I have always felt that they were honest and never felt taken advantage of.
Plan to do business with them,need to compare prices as to dealership base line costs.Cant find any past client inputs.
Terry Barker and his staff at Christian Bros in Pearland TX always do a great job! Very polite. Great atmosphere. Willing to do whatever it takes to take care of our vehicles. Ive enjoyed working with them over the last year, and will continue using them to take care of our fleet of approximately 20 vehicles.
The pre-purchase inspection is great, reassuring and provides peace of mind. CBA does a thorough job and finds things I never would have noticed.
I always appreciate the experience I have at Christian Brothers. I can trust that my vehicle will be repaired right and in a timely manor. They go through great lengths to make sure I understand exactly what the vehicle needs to be repaired correctly and do so with such caring and understanding from the customers point of view. I always leave with a feeling of complete satisfaction. Thanks again for the great experience!
If you want HONEST and PROFESSIONAL service go see these guys! I have only taken my car there twice but have been extremely happy with their customer service. I am sad to say I am moving to FL and will not be able to continue using this location, but will find them where I am moving to. Excellent company!
IF THERE WERE 10 STARS ..... They earned all 10 ! Service was excellent, a class not found commonly. Even with 2 days of no car, I never missed a beat with 2 days of work being carpooled over every morning & back home in the evening. This included spending time with great servicemen and The Owner himself - leading by example in the driver seat on my last commute. Truly a blessing in this day and age. Value beyond what money could buy -- and this courtesy bottle meeting me in my A/Ced car was an excellent top off. Cheers and God Bless!!
These guy do great work.
These guys are totally awesome! They’re very accommodating, from shuttle to work, to courtesy texts to let me know my car is being worked on and that it’s finished. They kept me in the loop about what was going on and what needed to be done/worked on, every step of the way. Very grateful I found them, and will continue to go to them for future mechanic work.
Finally, a reputable, honest mechanic! Excellent staff that explains the whole picture. Its great to receive their text updates regarding the status of my car and they also do pickups & drop-offs which helps given our busy schedules. Highly recommended! Will continue using them as my go-to mechanic.
Ive been here a few times for oil changes and alignments. I do most small repairs on my own at home. Im a young female and often feel like auto shops take advantage of an opportunity to trick me. I havent felt that with these people so Ill definitely keep going.
I appreciated that Randy listened to what we were needing done and help take care of that. Needing our radiator flushed for routine maintenance. Also needed a headlight replaced. Was thinking of upgrading to halogen type lights, he checked into the different types of lights and let me know the pricing, and the pros and cons. No pressure on what choice I made. I so appreciate that. The reasoning behind going to Christian Brothers was because after more than 3 decades of going to the same mechanic, ours retired. We had to find someone we could use. So we decided to try Christian Brothers. As of right now I would say it is a good move. We have 3 vehicles so over time we shall see how things go.
I brought my car into Christian Brothers after another mechanic couldnt figure out what was wrong with my car. Excellent customer service, Terry took the time and explained to me in detail all the repairs made to my vehicle. The turn around was excellent, I was back on the road the following day.
Christian Brothers is all about the customer. The crew is knowledgeable, thorough, and very professional. I called to schedule an appointment at around noon and was given same day service. Some places try to squeeze you in and you end up feeling like you are not the priority; but not at Christian Brothers. I was taken care of as if I was the most important customer of the day. Ill go back and Ill recommend Christian Brothers to anyone looking for great, dependable service.
I had an oil leak and they replaced a gasket.
Great place. Took excellent care of us and our car. They even drove us home while they looked at our car, and picked us up when it was done because we only have one car. They also got it back up and running in the same day so I could get to work the next day.
Terry and his staff at Christian Bros in Pearland are friendly, knowledgeable, and very helpful. They took the time to thoroughly explain my vehicles needs without any pressure. They took care of my vehicle in a timely fashion at a fair price. And the complimentary shuttle service was a HUGE plus!
Terry and his team are all courteous, professional and are great at explaining the required repairs. BTW - they offer shuttle to/from your work so you can remain productive. Great place to bring your car!!!
Finally! I am done searching for an auto repair shop. Finally! I found an auto repair shop whom I fully trust. Excellent customer service and highly qualified technicians. They listen to YOU and do not try to sell you more than you need. They do not try to push an extra service and there are no additional costs than what they quoted. They have a courtesy shuttle service. They dropped me off and Terry, the owner, picked me up. Easy access on Beltway 8.
Great Experience. I took my truck here because Big Star Ford in Pearland (which I would never go to again) had an extremely high price for a repair that they diagnosed. After Christian Brothers looked at it they found out that what the Ford dealership had diagnosed was not the issue at all. It was a simple fix that cost me more than it should, and that was just because Christian Brothers had to do additional work to figure out that the Ford dealership was wrong. I appreciated all the information they gave me and their technician Mitch was extremely helpful.
Good waiting area, good people to converse with and bottled water available while you wait.
I am not from the Houston area. We are here working on Hurricane Harvey Response and we work 7 days a week. I had a serious issue with my diesel work truck last week. Called Christian Brothers and spoke to Ray Garza. He was professional and explained everything needed to get me back on the road in a timely manner. I would highly recommend using them for any automotive service need. Thanks again Ray.
Very professional, you always know what’s been done to your car, will definitely recommended.
Wanted to say thank you so much !! Services was out of this world... the kiddos said thank u for breakfast and cant believe I won something from the raffle... also the boys won on all levels. Good luck to your boys tomorrow...
Excellent service from the front end, excellent work from the back end. Fair pricing for the work done. Whats not to like??? :-)
First Visit - Great service! Thank you, Diane and Ken!Second visit- Another great experience at Christian Brothers Pearland! Above and beyond customer service from Ken, Terry, and the service tech that delay his lunch to service my vehicle. I received a discount for Veterans Day via email and Ken graciously took care of that too.Thank you for honoring those that served and providing excellent, quality service!
I was there a couple of weeks ago to have my brakes done. These people are thorough and easy to work with. Terry and his gang didnt try to sell me on a bunch of stuff I didnt need and they had me in and out relatively quickly considering how busy they seemed to be. I would highly recommend visiting them with your car repair needs!
Very good 👍
Supposedly open till 6pm. Frustrating that for the 3rd time in a row I get here at 3pm and still get turned away for only an oil change. Great service at fair prices. But the only way youll get your car in is by taking the day off...Ill admit today is pretty close to Christmas so staffing may be harder. But again, its the third time so its a pervasive issue.
These folks did a great job communicating and repairing the host of issues they found with my beat up Sentra. Ray called to review everything on the quote in detail prior to starting any work, and followed up after testing revealed additional problems. After reading all the work that was needed, I was prepared to be without my car for at least a week; I dropped my car off on a Tuesday morning and was back up & running on Friday afternoon.
They are very professional and helpful. They answered any questions I had. Overall awesome service!
As usual, the service, workmanship, and friendliness of my experience at Christian Brothers Automotive in Pearland was better then any other automotive service center I have ever experienced. As a small business owner myself, I try to mold my business after the quality of this establishment. It truly is a nice difference. Thank you.
Amazing work done here. The estimate I received was very close to the actual price I paid. Most places add on extra fees somehow, but these guys dont. They were able to pick me up when my truck was ready. They also found other work that I need done, which I knew beforehand but didnt disclose to them, and they werent pushy about getting it done. All they did was give me an idea what was wrong and gave me a ballpark as to what I could expect to spend. Great bunch of workers and I will be taking my truck back when I can.
I went in to change my brake pads and rotors because the Volvo dealer suggested I do so immediately, they claimed they were metal to metal and wanted to charge $750.00 just for the back brakes... therefore I decided to shop around and thankfully I came across Christian Brothers where they explained that I still had 80% padding and their only suggestion was to flush out brake & power steering fluids.I would highly recommend this establishment!They are extremely honest, professional and very affordable!Thank you Team!JPUGA
Brought my Subaru Legacy to get the power steering pump replaced. They did it within that same day. Everything was taken care of that day.Even though I did have an issue at some point. Terry, the owner, made sure I was taken care of. showed me that he really cared about his customers.