I had an aftermarket sunroof from 1998 that finally went out along with the driver side window. I took it to a local shop that ended up taking about a month to only make it worse and tell me that the window couldnt be fixed. THEN I took it to the Sunroof King. He installed a brand new sunroof, did an excellent job on the headliner and fixed my driver window...all within a week! Not only does the sunroof work flawlessly but it also fixed the howling wind noise that the old sunroof had. The inside of my car is quiet enough to have a conversation in. The cherry on top is that when I brought my car in, I knew the passenger side clip that holds the visor was broken and I expected to get it back that way...BUT the Sunroof King even replaced that! Its a small thing but it speaks volume about his attention to detail and doing the job right! I highly recommend the Sunroof King and completely trust my vehicle with him and his shop.
The sunroof works very well. No leaks and it operates very smoothly. Rany and his crew did a great job and the work was done sooner than i was told. Being we only only have one vehicle, he arranged for a ride to take me home and pick me up to get our Buick. Ill take it back whenever needed for other work.
Shady operation. I see multiple complaints above with the same interaction. Rude and hung up on me twice when I asked why his website advertised 50% less than a dealership repair for broken sunroof. Cant be trusted based on basic customer service skills over the phone that didnt exist.
The Sunroof King!!! This is by far the best customer service and organization Ive experienced in a very long time. Their prices are extremely affordable., their service was very quick and precise, and they were very accommodating and welcoming.I live in the Dallas-Fort Worth Area. I searched all over my area for someone to repair my Nissan Maximum 2017 Panoramic Roof (which previously exploded for no reason). I even went to the Nissan dealership. The prices were completely ridiculous, and the time to repair was even more outrageous.In all, I found the Sunroof King online, called and let them know my car info. They said they had my Sunroof in stock and to come in on Monday. So, I drove (4am) on Monday morning from Fort Worth Texas to Houston. Got to Sunroof King around 8:15. They were done about 9:15.My Sunroof looks brand new and is fully functional.Thanks again guys!!!!
Ramys the man. Hes honest andprofessional. Ifyou are havingproblems with sunroof dont wastetime@dealership...
Called to discuss my sunroof repair on a ford f150. Person that answered the phone was rude, didnt speak very good english and refused to answer any questions about the repair. The only thing he did manage to say was that the cost would start at $795. I would no way allow someone to rip out my headliner and fix my sunroof with the the customer service skills this company has. I will look elsewhere and recommend that you do also. BTW, this person ended the call by hanging-up on me. The phone connection was fine. They were just rude.
I called for a sunroof replacement and the guy over the line was rude. I have never had such bad experience with a company like this. Terrible customer service.
BAIT & SWITCH ADVERTISING. Their website is really convincing! They were the first ones I called for a real quote. They texted me $65/hr to reattach sagging fabric (mine is sagging) and $200 for a full replacement on a vehicle without a sunroof (mine doesn’t have one). I get there and the price is immediately $250. They swear they’re the cheapest in town when they’re really the 3rd highest out of the literal other 22 places who quoted me.
He does quality work and stands behind it. Whatever price he quotes is what you pay
Owner/worker wouldnt give me a estimate just toThrew the phone after letting him know what the issue was and knowing what vehicle it was .as soon as I get their and he sees the vehicle he tells me he charges 595 for labor just by seeing the truck .plus parts if needed. Sketchy place doesnt look to professional and only 6 months warranty
If I could put zero stars I would. First of the guy was rude by interrupting me while I was trying to talk. Second of all, I was quoted one thing and then told something else when I got to place. Third of all, I might have understood if he wasnt getting hostile with me like he was the one being told different stuff. I wouldnt recommend to anyone!
Person on the line was rude to my father. My father had called for a replacement on a Mercedes sunroof and the person over the line would not answer any questions whatsoever. Then my father decided to call again after being hung up on, and the same guy answered and said “Put your car on speaker and I will fix it for you” sarcastically. He then texted him saying “I’m blocking you” TERRIBLE SERVICE DO NOT COME HERE, THEY ARE RUDE.
Extremely Rude. Claimed someone else had already called about my car and hung up the phone.
WORST place ever If could give ZERO START I WILL DO THAT, called just to get an estimate time to pick up my car owner in the phone was very rude and he hang up the phone on me all the trash they left in my vehicle
Called them to get info and the guy was super rude . Hung up middle of my question. Dont bother guys
This one of the very sunroof shop The us .I took my 2019 Ford F250 they fix right
I called them because my driver window was stuck. He had me come in ana I was completely done in about 2hrs. Fixed that motor and u was in my way.
After settling my issue with them in a kind way. These people became like family and treated me as on of their own. Ramsey is a awesome person who will will go above and beyond to help you if treated as you would want to be treated. I highly recommend them and may have other repairs done later on.
Very rude owner and expensive place.
I drove down from Austin and set an appointment with Ramy for noonfor my F250 sunroof. This was after my Austin area Ford dealer had my truck in the shop for >30 days and still had not done the work to repair my sunroof because they were backed up. Ramy did a great job and got my truck sunroof repaired by 5pm the same day, for half the cost as Ford qouted me. Great work, and great customer service.Thank you!
Sunroof King charged me $175 before they even touched my 2008 Buick Enclave just to do an estimate for a sunroof that would not close. They said they needed 2 hrs. To remove headliner to access electric motor and to diagnose even after I told them the motor was accessible without taking down entire headliner. After removing motor and The Control module they showed me water damage and gave me an estimate of an additional $531. For what? The bad parts had already been removed for which the initial $175 was for that labor cost. I had already priced the motor for maybe $150-200. What was all the extra cost for. I ended up just getting them to close it. More like RIPOFF KING!
Really bad customer service over the phone i had them in mind to bring my car in never mind
Ramy is an awesome guy to work with. He does excellent work and I recommend him for any sunrood and headliner repair.
All I can say is Thank you for fixing my brand new truck broken window for a fraction of a price of what my dealer was trying to charge me! excellent work highly recommend this guys!
Great shop highly recommend. Also very affordable
Don’t waste your money over thereUnprofessional management at allThey ask you to pay non refundable 400 $ before they gonna fixed any thing and then they will informed you about the spear parts cost !!!! Even if you have small issue with your moon roof !!!The manger is too aggressive !
Horrible customer service and experience with this place . If there was to put zero starts, I would give it a 0. ALEEERT stay away from this place . They will quote you a price you will like to hear over the phone, once you arrive to the place to drop off the vehicle they will charge up to $1,650-$1,750. The guy said I would be ending up paying $2,000. I work at a business of cars were we fix them. This was my first time trying this place and could of sent a lot of my business to this place or even refer customer to this place . But since my experience didn’t go well I would NEVER refer no one to this place .
Guy answering calls sounds impatient.
I called him Monday morning and described the problem with my F150 sunroof. He said Welcome to the F150 club. He confirmed what all my research had already told me: There is a plastic part on the track that is easily broken over time along with the frame itself. The prices I was seeing online from dealers were 2000-2200 for a proper fix and it would take a few days to order the parts. He told me he had the parts and based on my description he suspected that both the frame and the track needed to be replaced and quoted 700 or 925 depending on if it were only the track or both the track and frame. In my case, unfortunately is was both. BUT... it was just as he said. No surprises. The only surprise was how quick it was! I called at 8:30am. Dropped off at 10:15 am. And picked up a perfectly functioning truck at 2:15pm. Great job! Thank you!
Wonderful customer service I came in because of my sunroof wasnt opening correctly. Sunroof King himself came out and fix my roof with in a few minutes. Thank you
Last Thursday morning, I left my car at the shop to replace my cracked sunroof and to fix the motor, so that I could actually use it during hot days. The owner informed me that my car would be ready for pick up in the afternoon, but as time passed I did not receive any calls from the shop. So, I called them instead. Over the phone, the mechanic quoted me $400 just to fix the sunroof motor (mind you, I paid over $300 to replace the cracked glass). I was annoyed, but I agreed to getting the repair done.I received a call (45 minutes before the shop closed) that my car was ready to be picked up. Thankfully, I wasnt far and made it there with five minutes to spare. Upon entering the office, Ramy greeted me with the receipt for the sunroof repair without verifying that my sunroof was fixed first. So I took the initiative and said, I need to see my car first before I make a payment. I followed him to my car and watched as he sat in my driver seat; fumbling with the sunroof controls. The repair was not done at all! I was so upset and disgusted. I felt like he tried to con me into paying for a repair that wasnt even performed. Obviously, I did not give anyone $400, and if I could go back in time I would rip that receipt into tiny little pieces all over his office desk! I tried to support a local business, but I truly regret bringing my car here. Please take heed to my experience.
Just wanted my sunroof fixed. Wanted to sell me a whole new one for 1500. I dont have a job atm. Didnt even want to try and fix it.
First I wanna say thank you Ramy for great customer service at sunroof king for taking care of my 2017 Ford F-150 sunroof repair. Secondly I want to thank Roman for Great service and for doing a great job as a service advisor we shopped for a professional sunroof repair but no one can help expect Sunroof king ! I also wanna thank Ramy great manager he get the job done! And we have to save the best for last ANTHONY I wish i could have thank you a million times your awesome god bless you all if you sunroof repair especially ford than it’s b king and not have any hassle go there and ask for anyone I mention they all are great .... everything was great!
They are not the friendliest people at all.
Sandra Miller, Beaumont, TX. I was so delighted with the service that I received at Sunroof Kings Company. The manager assured me that he would be able to locate the problems and fix it. The work was beautifully done and with the amount of labor involved, I received my car back the next day with a guarantee of work completed. I would truly recommend Sunroof Kings and consider them to be experts in this matter. The manager was also warm, friendly and so very knowledgeable . Thank you Sunroof Kings.
Truly the King of sunroofs. Mine had started to whistle at highway speeds, very annoying.. Ramy told me I didnt need anything but an adjustment. About an hour later I drove away with a quiet sunroof for very reasonable price.
HORRIBLE OWNER. HORRIBLE SERVICE. HORRIBLE QOUTES. SAYS ONE THING TO BAIT YOU THEN SWITCH ON YOU ONCE HE HAS YOUR CAR. STAY AWAY. STAY AWAY.
Gave us a price over the phone! I drove from The Woodlands over an hour to drop my truck off, then when I got there he changed the price, was very rude! Typical Middle Easterner, will never do business here!!!
I love great and fast service they are simplyThe very best of what they do ...Sunroof and anything to do with that word
Ramy was so nice and professional. I broke my passenger side mirror and he looked at it same day and ordered the mirror. Very fair price. Had it fixed in 30mins the following afternoon. I’m so grateful for his help and will definitely return in the future should the need arise!
Great place to come and get fast friendly exceptional service. They do the work fast and ask for the king ramy
I’ve been to Sunroof King a few times and I must say they are just awesome. Their service clarifies how they have managed to stay in their field and that too with such a reputed name for more than three decades. They will simply get your job done. I won’t mind calling myself their customer for the lifetime.
My dad being a Ford F-150 lover didnt want any other brand! So when I went in sunroof king I met up with Johnny, who was super cool by the way, who showed me the options I have available to fix my 2018 Ford F-150 Panarmic sunroof that was out of factory warranty that my ford dealer couldn’t fix after one week & $3378 asking for repair it was hilarious price of course ! . He was not pushy or trying to upsell me anything. He was straight up which makes fixing my sunroof super easy/comfortable. My dad went in, looked at the sunroof king work & talk to another Ford sunroof customer that was at sunroof king picking up his 2015 Ford Expedation after his sunroof was repaired & he give his recommendation and gave the okay to sunroof king, When I spoke to Johnny I let him know that I dont want to sit at a dealer all week and pay that much ... next day I got a callThat my sunroof was repair for nearly half the amount and next day I was very very happy me and dad, Johnny & sunroof king you got my business A++++++
Best place to go and get your car fixed my 2013 hyundai veloster had issue with a sunroof completed the job in a day next job is my another cars windshield with them.
I was very much impressed with the efficiency of the expert mechanics at Sunroof King. I showed up with a cracked sunroof of my vehicle, all into pieces, its chunks stuck in between the seat corners and simply all messed up. I was really worried how all this is going to be cleaned up. And to my surprise I just cannot explain the way; professionals out there handled the stuff. The security, the cleanliness and the technical equipment they used were just remarkable. I was pleased to get it done from them.
My sunroof had completely stopped working, and to my understanding, this guy, Ramy, was supposed to repair it with completely new parts. Well, when I got it back, it was back working, but none of the parts had been replaced. It was working, while doing the same malfunctioning thing that it used to do before it originally stopped working. Plus, it was still leaking. I brought it back to him, only to repair the leak, and with a nasty attitude, Ramy assured me that it was not leaking. Since then, every time it rains, my newly replaced carpet is soaked, and the water is clearly coming from the sunroof. I will never recommend this place to anyone. You’re better off going to a dealership and allowing them to rob you blind. At least it’ll be done right.
I brought my leaking SUV in Sunroof King and they just repaired it the very same day. I would not name that place where I parked it earlier for repairing but would mention the pathetic experience I had there. They kept my vehicle parked in the place for four days and everyday when I approached to make it sooner, they were really bad with their words. I had a devastating experience out there. And afterwards I came to Sunroof King who helped me with all the professionalism and courtesy. I really liked their service. Worth recommending!
Ramy’s garage was recommended to me by a friend when I first moved to Houston back in 2014 and I needed my windshield replaced in my Ford Focus. My friend advised that the sunroof king was the best in Houston and with such rave reviews I had very high expectations. Ramy did not disappoint. Not only was he professional he was courteous and his staff was professional and efficient. The best part of it all the price was extremely reasonable. Since then I have purchased another vehicle and had several broken windows and every time without hesitation I call Ramy the sunroof king and he gets me in and out at a reasonable price. Ramy is not only a great businessman but a great human being. I am a customer for life!!!
Sunroof King was just awesome with its service. I just cannot express the way their mechanics and the entire staff treated me. It was for the first time I entered that place and it made such an impact that I decided to visit them only whenever in need.
The King was fast and very fair. Came to Houston to care for ill Sis and found the headliner of her car was flappin in the wind! Still looks bettern off the showroom after 4 months.... I would highly recommend 👍👍👍👍👍😁
Paid the full amount for the sunroof to be fixed and it’s not fixed and he racial profiling because I’m black
This place is great, they are so nice and got my window fixed for reasonable price. I would defiantly be back
Spoke to Owner (Ramy) over the phone yesterday, regarding sunroof issue. Ramy told me it would be a free estimate. When I arrived today, he told me (over the phone)it would be $95 and to leave my vehicle and UBER home. I thought he was very RUDE and UNPROFESSIONAL. Point.... Be HONEST...If theres a charge to diagnose the issue, say that... That part is FREE...
Very pleased with the friendliness of the mgr Ramy and his expert mechanics.Waiting room very accommodating,while you wait.The wait time wasnt bad either.I was impressed👍.I highly recommend and will tell friends and family for All my Auto Repair needs!
Very poor customer service. Rude management
Highly recommended. They took great care of my window for a decent price!
Met ramy,seemed to be a nice guy, took my vehicle to get my sunroof fixed.the problem was he made me pay up front before diagnosis of problem. on the phone he said could cost between $600 and $900 dollars. before they even looked at it, i had to pay upfront of, $1000.00 dollars.it is not what he said over the phone, he said over phone he would diagnose it first.his mechanic did fix my sunroof and in fast time about two hours.that was good. but his practices are bad. he lied to me over the phone about price.also he should have changed the old sunroof motor for that price.but he left the old motor in. he also said he gives a one year (guarantee -warranty .that if it leaks or malfunctions he will fix it.but its nowhere on the paper work. granted his mechanic fixed my problem,but ramys tactics of an owner is skeptical at best. bad business practices.BUT MOST MECHANICS ARE LIARS AND CROOKS. THEY LIE SO MUCH TO CUSTOMERS THEY BELIEVE THEIR OWN LIES. MOST MECHANICS ARE GOING TO THE LAKE OF FIRE. BUT EVEN THO SUNROOF KING IS A LITTLE SHADY,HE STILL FIXED MY SUNROOF.IVE TAKEN MY VEHICLES TO GET AND PAY FOR AN OIL CHANGE TO ONLY FIND OUT THEY NEVER CHANGED MY OIL. BUT AT LEAST HE DID FIX MY SUNROOF,ILL GIVE HIM THAT. MAYBE HES PREJUDICE BECAUSE IM BLACK.MAYBE THATS JUST HOW CAMEL JOCKEYS ARE.(RUDE)!!cc.
Take a look at his Yelp reviews. Hes a stereotypical crooked mechanic. I had a broken sunroof. I even already bought the glass already. On the phone, told me it would cost $120 to fix. When I got there, he told me it would cost $500. $50 for an additional part and $450 in labor. 2 hours of labor for $450? Ridiculous. He couldnt even find the part when I asked him to show it to me. Dont go here.
I must say I am one of the happy customers of Sunroof King. No matter what problem my vehicle has got, this is the only stop I park in my car. You are going to be a forever vehicle doctor for me.
For YOUR sunroof repair, YOU must visit Ramys Garage.....I walked in with my head down because of ALL of the other quotes I received to repair my vehicles sunroof but the people at Ramys Garage took GREAT CARE of ME, MY SUNROOF and MY POCKETS.....I drove off a very SATISFIED CUSTOMER!!!! Go check them out!!!!!!
I went to Sunroof King to get my corolla’s sunroof repaired. The leakage had actually caused the mess. Before I came across this proficient name in the place, there is literally no count of the repairers I went to in order to get it repaired. Sadly nobody could fix the issue from the root. Finally one of my friends suggested me to get it done from Sunroof King. And I must say I was cursing myself for not being acquainted with such a popular name in the market. You were just awesome in your work. It has been more than 6 months and since that day I never experienced the same problem with my sunroof.
Don’t even waste your time
Great service hard to find sunroof ramy got fix at no time $1000 under my budget. Thanks a lot buddy
I came into Ramys shop to have my sunroof repaired and was greeted cordially by Ramy. Initially, I was going to have them install a new one but I wasnt ready to part with that amount of money today. So he asked if I wanted it repaired or he could close it for a respectable fee. Long story short he closed it for FREE and I went on by my merry way. Thank you Ramy and Kim (store mgr) I will be back to have it replaced and afterwards hopefully I can give you that five star rating for work rendered! This 5 star rating is for your customer service. Thanks again!
I really enjoyed this first time visit i will be back defenently reccomend..
Exelent service, amability, quality and rapidly
Got my sunroof fixed and they a awesome job I can in from west tx I will recommend them to anybody thats 100 Pwee McCarter
This place is a rip-off. They wanna charge me $375 dollars just to remove The headliner to find out what the problem was after I clearly told the guy that it needs a new tracks from what the dealer diagnosis and from my experience been a mechanic. And also was told that migh run me another $600 for parts and labor. REALLY? Go F*** yourself cause I did it myself for under $140 for parts. DO NOT let them rip you off. Again $1000 to replace the bent tracks. SMh.
Great service and good prices with nice surrounding...
Sunroof king is the best quick turn around on my sunfroof and driver side window the same day does great jobs for less Customers service is great Mr.ramys make sure all customers walk away with a smile I’ll give a10 out of 10 anyday
Great service, great price really fast.
Ramys Garage is the best place to bring your vehicle for any auto collision or window repair!!!! GREAT CUSTOMER SERVICE!!!!!!
Great work and great customer service will recommend to anybody!!!
Great work thanks & many thanks ramy
My sunroof window got stuck open the day it snowed here in Houston, so instead of fixing it myself I brought it in Ramys Garage/Sunroof King for some help. He told me he will try to fix it for $250 dollars, but hes not sure if hell be able to get it working again. In that case he told me hed still charge the $250 and he would just close the sunroof OR I could pay an additional $540 for a new sunroof. I got a call saying he couldnt fix it and asked again if I wanted to pay the additional $540 for a new set up to get it working again, I declined.When I returned to retrieve my vehicle, the back end of the liner was so dirty it looked like it was dipped it in a puddle, the liner was creased near the driver side, and my Bluetooth microphone I installed is missing.I understand its a delicate job to fix a sunroof, however if you arent able to fix it Id expect them to keep it clean and put everything back together properly. It was a careless one star job that left me feeling ripped off.
Called just to see how much a sunroof would be and the guy was very rude told me a 3,000 sunroof cost more than my car. I don’t know any new cars that cost 3,000$
Wow! Can you say customer service at sunroof king ? From the initial online contact to me walking into sunroof king garage the overall experience was fantastic. ramy chanteau was very helpful and friendly. also sava did as awesome job of explaining everything to me. This was a painless sunroof repair . I’m thankful for their help and I’m happy with my new vehicle. Thank you so much sunroof king and ramy the only king in town! you save me nearly $765 today
I love great service
A fortnight back I went to the Sunroof king to get my Fortuner repaired. I was really worried about the creaking sunroof but the friendly and warm behavior that they accommodated me with, took away all my stress. Right from the beginning the professionals used the highly technical equipments and solved the problem without any hitch. I really suggest using Sunroof King forever.
I rate Sunroof King at the highest star because my dad and I have had several cars and truck sunroof repair. I decided to purchase a new car without sunroof Ramy Chanteau did a real good job installing a new panoramic sunroof ! Thanks Sunroof King & Ramy !!!!!! If you looking for a new car Sunroof install or repair get in contact with Ramy Chanteau he will take care of you!!!!!
Great, FAST service! A pleasure to work with.
Thanks sunroof king very good job In my ford f150 sunroof repair you save a lot of money from going to ford dealership .
This place is only after your money
Very friendly. Prices up front. Additional services available if you need like windshield replacement.
I went up there and showed him that my sunroof is broken and he saw that I was young and tried to charge me 750 just to fix it and that was the price of a sunroof if you don’t have one don’t ever waste your money on this place
Called them and was told to come in for a free estimate. When I got there he told me that everyone that told me what was wrong did not know what they were talking about and that is would be $345 to find out what it would take to repair it. So much for free repair. Went to Texas Auto Trim and had it repaired for considerably less!
Pretty poor services
Great job
Worse place everThey don’t know how to talk with customerToo much attitudeInstead of answering your question they start fight with u poor management
Great service!
Reasonable..
A rip off
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RUDE! RUDE! RUDE!