I thought of giving 1 star but thought maybe business is poor due to COVID and this is the reason for the over charge. Emmanuel over charged my niece and nephew to install a starter and the price of the starter plus included a diagnostic fee of $50. He also charged them $60 to put on a 5 inch hose. Top concern is that he tried to convince them they were happy because it was fixed regardless of the charge. I intervened informing them I felt they were over charged. He attempted to make my niece husband feel inferior by saying that I was running things and not him as the man!At this time I would not recommend his shop perhaps he is survival mode or he saw an opportunity to take advantage. Im not sure but I hope it is not the latter.
My experience with this business is limited to witnessing evidence of the owner’s cruelty and neglect of the dog they keep in the yard next to the business. People who can’t or won’t take care of an animal properly can’t be trusted to take care of other business. I urge anyone reading this not to do business with people who would treat an animal this poorly. All of its ribs were showing from being underfed and it was living in squalid conditions. If the owners read this, do the right thing and adopt the dog to someone who will give it a loving home.
Take care of the dog! These are not decent people, do not give them your business.
My radiator busted in March 2017 and visited this business. Manuel offered me a great quote to weld the radiator crack in a timely manner, cant remember the price but it was way cheaper than replacing the radiator. I was iffy at first because it could burst despite the warranty. Well....its been nearly 4 years and I have not had any issues with the radiator DESPITE wrecking the front end of my car (had to replace the bumper and hood). Man, that weld the mechanic did must have super powers. Great job and craftsmanship! Would totally return if I need a mechanic in Houston. Superb value.
Amazing expedited experience and honest work. Got me in and out and assessed my coolant issue right away. Real vets doing it right.
I just had a minor repair on my cars battery terminal. I thought it was the engine starter but the repair was much simpler. The owner is honest, has fair prices, and knows what he is doing. I recommend Downtown Radiator and Automotive.
Honest, exemplary work at reasonable cost. Chief mechanic knows his stuff backward and forward. I would definitely recommend, especially if you have bad experiences with other shops.
Love this place! I would recommend this place for any repairs. Manual has never done me wrong. The last honest mechanic in Houston. Fair prices. The first time I took my car here to get a second opinion after a mechanic told me that my power steering pump needed to be replaced during inspection and would cost 600$. Manual takes a look and explains to me that their is nothing wrong with the pump and no leaks. he shows me how he evaluates and that the signs are not there. He explains that with older vehicles light seepage is normal and there is no need to replace. He didnt even charge me for the analysis! I was a lifer after that!
Very honest guys. Manuel the manager is very upfront and doesnt up charge on fixes. These guys actually fixed my radiator back in January of 2017, and I wanted to come back to get my AC looked at after saving some money. Thought I would have to spend $400+ all in to get my AC blower fixed but I really overestimated what I actually paid. Manuel gave me a good deal and I paid a fraction of that, and still ended up with cold blowing air conditioning. Give these guys a try if anything. Their garage is very old school but they are very upfront with you and are willing to work with you.
I have a classic Chevy apache truck, I do not let just anyone work on it, but after a referral from a friend I had Manuel rebuild the radiator and let me tell you he is very good. He is very reasonable, and gets the job done in the time and price he quotes you. Great people to do Business with!!!!
I brought a cracked radiator off my MR2 to this shop and I was very pleased with the service. One of the shop workers assisted me during non-business hours and all of them were very friendly and honest. The price was reasonable, the service was quick, and the quality was excellent. I brought them a 20 year old radiator and it looked brand new when I picked it up. Good shop!
I have been using Manny for radiator repairs since 1995. I own a repair shop, so I know a shady mechanic when I see them. He has always been honest and highest quality of work!!
I trust these guys. I have taken my 2002 Subaru Forester there multiple times and have always been happy with the service and the price. They have never tried to extract extra money from me for unnecessary repairs. The other day I had my AC go out (middle of summer in Htown not good). It was a Saturday after 3 PM and they fixed it right there for under $250.
These guys did an excellent job. They helped save me money by letting me know that my radiator only needed to be cleaned and not replaced. I was able to take back the radiator I bought and saved about $300!
They repaired a front and rear windshield same day with no notice, we called in the morning, dropped it off at 1, it was done by 4 pm. They did a great job, and for all this shop looks a bit cluttered, the work was awesome and the price was about $150 cheaper than the next closest.
A friend of mine named collin years ago told me he is friends with owner. I was in need of a car. He said one the customers was wanting to get rid of her car. A Suzuki xl7. They worked out payments. I bought the car from them. I went and picked it up. Didnt get but a few miles down road before engine began smoking. Wasted 2500$ buying a car from them. Cant trust them to look over a car before taking money. Cant trust them fix a car.
Best mechanic shop in the great city of Houston. These guys are just as good as the dealership they are A1 mechanics. Manuel is definitely the real deal.
WARNING! Beware of the people you are about to do business with. THEY ARE NOT REASONABLE IN PRICING. I wish I had known what I was walking into prior to dealing with Downtown Radiator & Automotive. I was in a fender bender and as a result my radiator and bumper needed repair. Back home (south Texas) a $400 repair, here a $1500 repair. Mechanics refused to give me a receipt for the parts purchased. After investigating, I found that they charged me $200 for a part that cost $89 plus labor (additional $100)! Though the quality of work is undoubtably good (my car is back to normal), I feel it is not worth the absurd fees and hassle. BEWARE, find mechanics that dont try and steal from the innocent.
Don’t be fooled by the seeming lack of organization when you walk in the shop....they are experts at radiator repair, and Manuel is not trying to run a surgical suite. He does great work (he’s done the radiators on 4 or 5 of my vintage cars over the years) and he’s very fairly priced. I wouldnt even consider going somewhere else. steve meltzer
Very 👍
Manuel was wonderful with my 1996 TransAm- flushed my coolant quickly and for a very reasonable price. I will be going there from now on for everything for my car. Honest and trustworthy!
My first time coming here and I was a bit hesitant. Being a single woman and going to a mechanic, we have to be careful so we dont get taken advantage of. With that being said, I found this gem due to the great online reviews it had. Located in the Montrose neighborhood, it is an easy find. I came here because I thought my radiator was giving me problems. The gentlemen here looked over and found it wasnt my radiator, thank God, but my thermostat that needed replacement. The cost was very reasonable and I didnt feel that I was being upcharged for the service. Manuel also gave me some advice about other car repairs I need too. In the end, my car is fixed and my pocketbook is happy. I will be returning and recommending my friends here too.Bianca
Ill agree that the shop aint exactly a surgical suite, but these guys know radiators. They did some minor repairs to the rare and irreplaceable radiator from my vintage Maserati. When I dropped the radiator off for evaluation the guy who helped me (? Manuel?) immediately recognized it as coming from an old vintage car. They charged me a very, very fair price and had it done in 24 hours. The shop is a mess, no argument there, but you could tell that they know what the hell theyre doing on radiators. Ill use them again (hopefully I wont need to, however!).
Not much to look at, but they are honest and do good work.
Very fast service...great mechanics..
Downt to Earth - the real thing, mechanics that know what they talk about. Youre in good hands here, and they surely dont overcharge.HIGHLY recommended!
The employee was rude & unprofessional, specifically, he was condescending.When asking for a rough quote, he presumed details that didnt apply & insisted I stated my question wrong. After clearing up what he misunderstood & he begrudgely accepted it, the price quotes were outrageously high!I wont ever bring them my business or refer any customers to them!
Good honest bunch of guys
It is s rip off
Good service
Just a patch job shop.