Owners & employees are fine people and have expanded from 1 location to 3. They are patient & knowledgable. There was a communication glitch at my last visit during change of shift. It was easily rectified by second employee.

CPR was great. I had no issues every one i interacted with was nice and very helpful. Price to repair my screen was amazing as well.

Came here to get my iPhone X screen fixed. Found out they were an Apple Service provider and fixed my phone with original parts!

If they are good I dont see it. I was there as a customer and the screen for my phone was as well. Another store gets it. Me standing there and coaxed into a 100 dollar deposit for one inbound. The guy at the desk. DOES NOT CARE AT ALL. No calls, no updates and i have to call to get info and they have done their part is all I have got so far. And paying 400 bucks for a screen instead of a new phone is ridiculous. But this is what you get for electronics. Im not done and not impressed at all thus far. Some folks should be allowed to leave reviews. Its like they paid for some of these. Bad customer service up to this point and they leave you no out and totally feel put off by the nonchalant attitude.

Great customer service. They just re-opened with new ownership and great staff. They now carry original Apple parts and have Apple certified technicians. Got my repair done same day without an appointment. Highly recommend.

They were fast and finished my phone the same day. Id definitely recommend them.

New ownership with a seasoned staff. Great selection of accessories and parts are in stock. They also sell MacBooks, the newest game consoles, cell phones, and ZAGG accessories.

Fast repair! Great customer service. Under new management and staff.

Do not recommend. I went on a Sunday for water restoration service as my home button stopped working after dropping the phone in water and let dry overnight. Was informed of what they were going to do, including showing me pictures of the water inside. Picked up my phone 2 hrs later and not only was the home button still not working, but they damaged my perfectly working screen. Now when I turn it on, I see blobs of dark areas and grey areas across the back of the entire screen. Then they have the nerve to tell me I can pay to replace the screen and the home button!

Went in for a phone repair, and they did an amazing job and was done in the time they told me.

Great customer service and great price 👍! Hunter explained everything perfectly. I just ended up needing to get the battery replaced for my daughters phone. It was done in a timely manner and we recieved a 1 year warranty. The employees their are friendly and professional.

They very honest and straight forward. They advised me not to spend money, Isaac is an honest person. I would recommend them 109%, because it meant more to them to be honest to me, not to see how much money they could get.

The young man that helped me was very professional and had me on my way in no time. He was a great help!

If less a star is available, I would give it to them. Did not know that the problem was the battery..poor technician 🤦‍♂️

Great service! I walked in during my lunch break and they repaired my phone for me right away so I didn’t have to return after work.

The person helping me did not seem confident.... thus I chose to go somewhere else... price seemed fair

They did great work and did it fast. They communicated well also.

I’ve had phones repaired several places and this is the only place that was more about saving me money, than their profit! I highly recommend CPR to anyone that wants quality work at a reasonable price.Also Rick was very personable as well as knowledgeable❤️!

Super friendly folks all around. Quality workmanship and easy to work with.

Issac was very professional and knowledgeable in fixing my blacked out screen. He was very patient and throughly explained all of my questions and options. Was able to get it fixed same day!

New owner not very knowledgable

The place smells like poo inside. I didn’t even make it to the counter, the smell is tremendous.

Isaac was both helpful and professional. Great experience in and out. Will definitely be referring friends and family for their electronic repair needs!

They charge 100$ for labor when the lad up the road charges 40$ same quality work

Isaac was wonderful, I went in to do a zagg screen replacement and it was only $10. I thought that was awesome instead of waiting for the screen to become available online.

They never called me back so I wouldnt know how they are!😑

They fixed my Ps4 in the time that they promised. Great job.

It took longer to get replacement battery & an hour longer to install than initial estimate. However, I do recommend & will use again if my phones have need of glass, battery, or ports. My Port was not charging correctly, they cleaned it w/o pushing me to replace it. Even after I asked if it should be replaced, they said, Dont waste your money, the port was obstructed & we cleaned it. I LOVE & TRUST repair shops that put customers above profit.

Great location with great technicians!

Not good at all I took the phone for a screen repair and this place damaged my front cámara then I was required to pay for the fixing of the front cámara wen it was working wile screen was cracked terrible service do not have anything fixed here

I had the worst experience there. I went to fix my phone and they ended up breaking it. They’re unprofessional and rude. I won’t recommend it to anyone.Worst customer service!!!!!Please stay away from this place !!!!I went to your store to repair the recharging port of my cell phone. That was the only problem my cell phone had. When I went to pick it up, you had destroyed the screen, and you told me that it had a broken motherboard, which is a lie, because my cell phone only had problems in the recharging port. Do you think me stupid?

This place is amazing!!!! After I broke my screen on my cell it would not work and I need my phone. After shopping around for a new screen for my note 8, which could cost over $200, I decided to go through my phone insurance and for the low cost of my deductible ($29) they sent me to CPR. When I walked in I was afraid they would turn me away because it was Sunday or because they didnt have my screen in stock but nope Will was so helpful and said my phone would be ready in 1 hour. I came back about 10 minutes til and my phone was ready. I asked Rick about protecting my screen better and he was so well informed and gave me great advice. Thank you Rick and Will for helping me get my phone working again. I will be back for my pen and other services soon.

They got me in the same day I called, had me fixed up in about 45 minutes. I had a conversation with the owner who was very friendly and shows he cares about his customers. Ibwill definitely take my business back here when needed.

Replaced screen on phone- easy, professional and fast!

This place is AMAZING!!! If you have an old cell phone or a fairly new one and it needs a new battery or a screen or any repair, this is the place for you. They are very knowledgeable, inexpensive, inviting, caring, and helpful. They replaced my son’s phone battery and it works like new. The price was very inexpensive and they cover their work. I will definitely be back. There’s no need to buy a new phone with these guys in town. Thank you guys once again for all your help and kindness.

Very knowledgeable technician with excellent interpersonal skills. Performed an iPhone 5s screen replacement in about 45 minutes. Excellent service !!

Great results i had so much on my phone that i just couldnt lose and these guys saved it. thank you so much and fixed it pretty quickly

DO NOT GO HERE! This place cannot fix Nintendo Switches. I dropped off my switch here earlier in May. My screen needed to be repaired and they said they could fix it. I regret handing my switch over to them because it came back in worse condition than when I brought it. They lack communication, every week I would have to call for an update and they would make excuses such as, the part we received was damaged so we ordered another one or we thought the screen was the issue but it turns out the game card reader is broken as well. TWO MONTHS later and my switch is in worse condition, external damage, cannot hold a battery charge, and lastly they just tell me it was unrepairable. Very unprofessional. I am very dissatisfied. Do NOT go here!

They repaired my screen and in a timely manner. Stellar service and great people! It’s like I have a new phone!!

Great neighbor, fixed more than a handful of phones for my crew at Firehouse Subs and did quick, reasonably priced work. No problems with the phones afterwards. Ask for Rick, he will get the job done.

Wow! Awesome service and friendly staff. My daughter had what we thought was 1-2 issues with her phone. Turned out to be multiple issues. Staff fully diagnosed, tested and made the repairs at a good price (cheaper than getting a plan replacement phone). Works like a champ and my daughter is happy again! Give them a try when you need work done!

Im a person who is indifferent to customer service. I expect fair and competitive pricing, value, and products, but I dont necessary mind if staff are extremely friendly or to the point. But, I would like to express my kindest sentiments for the service and knowledge I found at CPR. I even witnessed a difficult customer interaction being handled well - professionally but assertively. If this is the type of environment CPR advocates and its staff are satisfied with their workplace, I believe CPR is doing an excellent job. Thank you and I will return.

Rick and Will and all the guys here are great! They’re always ready to help and always nice to everyone! Love them and everything they do for us.

I found CPR Cell Phone Repair on the internet, called about my ipad battery replacement, the rep confirmed that the battery could be replaced. I took the ipad to them and I was told the battery would be in on Monday and it would take about a day to replaced. I received a call on Tuesday and picked up my ipad. I love a business that stands on their word! I will definitely be back.

Great service. I was called at least twice with updates on parts and everything went as planned. Highly recommend. Thank you guys!

My poor phone of 3 years took a tumble off the kitchen island last week. The touch screen was fine, but the glass was definately fractured. I know what youre thinking. Time to shop for a new phone,right? NO WAY! The guys at CPR took great care of me. A big thank you to Rick for braving an hour and a half of Houston traffic just to get my part! And Bryan had me in and out in the same day! I didnt even have to leave it overnight! If you want the best, these are the guys!10 stars! 5 for both of you!

Super Fast Service. Excellent quality of workmanship. Thanks so much for the great job!!!

They the quickest Repair shop around!!! Aint no other place im takin my stuff to get fixed any more!!

Took care of my Galaxy s10! Like new!

Very knowledgeable and professional. My iPhone spent some time submerged in water and they were able to dry it out and clear out any erosion. They couldn’t guarantee anything but it’s been Three days and still works great. I thought I’d be out $800 so the $50 spent to get the diagnostic was well worth it.

The service and professional care at this facility is amazing. The staff is so nice and took care of me in a quick effective time.

Repaired my phone, quickly and the staff were extremely courteous and professional. I highly recommend.

I should have read the reviews. I normally don’t leave reviews. That’s how horrible this placeIs.i just had to take a moment. I had 2 iPad sreens to repair . Took them 3 days . They over charged then in 3 weeks, no lie, both screens cracked . No dropping, no nothing . I called and they have no warranty .Beware, again I say beware and stay clear of this place .

Clearly explained repair upfront and made me fully aware of process and cost. Once the parts arrived, dropped off phone and had it back in a couple hours.Friendly knowledgable staff did a great job.Thank you!

I was going to get my device repaired here however their price was 30-40% higher than other local locations

Good service on an 1phone 6plus, looked new when they replaced the shattered screen. We paid $70, i am not sure if that is fair since I didnt compare, but the reviews were good and they have an actual storefront, so infect comfortable with quality of service. Nice guys too.

Our young cat thinks an iPhone is a cat toy. Cracked screen. Wife said guess I get a new one! Think again honey. This is the place to go in NW Houston. Phone and selfie camera fixed for a great price. Fast, friendly, knowledgeable service by Shane. Wife has plans to spend the money we saved and Dexter is still alive. Merry Christmas !

This place is a SCAM! I really wonder what these reviews would say if they did not force people into writing good ones before they give the phone back. First they gave me a completely different price from when I dropped it off to when I picked it up. All I needed was a crack in my screen fixed- every.thing. else about my phone worked great. Now I cant even give this review on my phone because it messed up within a week. He looks at your phone and gives some lame excuse for why he cannot offer a warranty because I left my phone on the counter while showering so humidity got to it. Again, phone had NO PROBLEMS except the screen was slightly cracked. When I picked up the phone, he charged me $20 extra than initially offered so I was like whatever, Ill pay and didnt complain- then they scam you into GIVING THEM A GOOD REVIEW RIGHT IN FRONT OF THEM so that you can get a $40 screen protector for $5. At the time, my phone worked for about a day. Its been a week and I have to restart my phone 10x a day, I cant type on my keyboard without it glitching, the phone freezes, and that $40 glass treatment completely shrivels up and falls off. Do NOT go here.

Awesome & knowledgeable staff that dont mind helping me with any issues I may have with my smartphone, even if it takes an hour to do a thorough free diagnostic! Ive walked in without an appointment a few times and have each time had my issues addressed to the best of their abilities within a timely manner and at reasonable prices (the free diagnostics are a great price for sure!). There hours are also convenient for me to visit immediately after work in the evening.

Great and fast work with reasonable Pricing

Great service! I had to have a screen replaced on my sons tablet. Peter was able to find the screen, fix it and get it back to us in one day. He was priced very competitively. We are happy with the repair. **RECOMMENDED**

Peter was great, he fixed both my personal and work phone. They have the best prices in town. I’ve been scammed by other phone repair places. He is legit and stands by his work. I would recommend to anyone. Quick and friendly service

No answer or return call. I went to Sprint in I-45 and had my screen replaced.

I definitely will return. They were very professional and made everything very easy for me.

These guys are great. I walked in with a minor repair issue right as they were closing for the day. Instead of shooing me out the door and telling me to come back another day, he took the 10 minutes to fix my issue. Great service! I highly recommend.

The man who repaired my phone was very nice and helpful. Good fair prices, good customer service. Would definitely bring my phone her again. Glad I discovered this place 😁 Thank you CPR!

Great guys here honest answers.

I love their service. Theyll go beyond your expectations to fix any phone issue you have.Highly recommend CPR cell phone repair at Windermere.

Extraordinarily fast! Repaired badly broken iPhone screen within minutes, while I waited. They by far have the best prices too, I called in the area, and they are the most courteous and helpful quick to respond. Definitely recommend them to everyone.

Nice, clean place. Friendly, helpful service people. Did a diagnostic on my phone for free (helpful, but sadly, not a solution). Would return.

Awesome place!!! Stopped in to get to iPhone screens replaced and Peter replaced both of them really fast while I waited for cheaper than the other guys! Even gave me a deal on tempered glass for both! Definitely will be back lol...

Went into this location to have a battery switched from a phone I wasn’t using anymore to a current phone. Before I left the store the two guys were saying both batteries was still good. Left out the store got in my car the battery literally went from 47% to 10 %. Took the phone back in the store to tell them oh now the battery is not any good but you suckers still took my money! I don’t recommend this place to no one! Will never go back again!!

Horrible business to do with this place I came in they told me one price and as he was fixing it he kept trying to change the price and ended up paying 50 more then he said to get my phone back. Got it back and the screen they “fixed” doesn’t even work with only 3 weeks of using it. Better off going to some place legit

Brought 2 devices to be repaired there and I should have learned the first time. The first one was for a charging port, that the phone was completely destroyed and unusable. The second was to have the sim card reader changed out. kept the phone for over 2 weeks with no repairs and excuse after excuse. A few weeks after I went to put my sim card in another phone to pull the contacts off of it only to find it missing. Found that it was in another phone that came from that repair place. Suspended card and called for an explanation. Heard more denials than actual solutions. They can at least change out screens.

I’ve tried plenty of cellphone repair services and this one by far beats them all. Best prices and best customer service. Definitely will be coming back here if any other issues occur with my phone again

Fast friendly service, done right the first time and for a great price.

My Boy Peter hooked us up with great service and quality parts.... If your phone is broke CPR is the place to go. Fast friendly service with great prices and quality parts... Ask for Peter when u get there!!!

My I phone 7 unexpectedly died. I previously had my phone taken to another iPhone repair company Who could not fix my phone after hours of troubleshooting. I figured I would get a second opinion & Peter had my phone turned on after a short time and I was very pleased with his sincere insight and knowledge. I would definitely recommend this place !!! 👍

Great service and products. Anytime I have issues with my phone or other devices, I bring to this CPR store.

I was helped promptly. 15 min wait to repair my phone. Best price after calling around multiple places.

Peter helped me quickly to change out my iPhone 6 battery. He was quick, courteous and honest. Wouldn’t hesitate to come back!!

Nice spot to get your phone fixed. Better than the pop up spots in the mall. Peter was mad cool and super quick too! My phone looks brand new!!! 😁

Technician was awesome repaired my phone in matter of minutes. I am a happy customer. Highly recommend.Very professional ☺️

I tried them because of great reviews, they did not let me down. repair cost ended up being less than first estimated. i would use again if needed.

Excellent service. My cell phone repair required complicated, meticulous work to replace a severely cracked screen and salvage the frame. Peter went above and beyond to make sure the job was done right, and communicated clearly throughout the process. CPR will be my go-to source for any phone or tablet repairs.

Friendly service. On time completion. Excellent work.

Super friendly and helpful. If I ever get a broken phone I will be certain to take it here called and had a consult over the phone he was so informative really appreciate customer service like this would recommend five star!!

Called inquiring about fixing a crack in my cell phone and I believe the gentleman told me $325.00 😒😒 I have a Samsung Galaxy s9 & I figured it was going to be pricy. Ended up calling my cellphone provider to check if I had insurance and it was substantially cheaper by $300.00 to fix.

Service was courteous, prompt and helpful. I was in and out in 5 minutes, including diagnosis and repair. ATT referred me to them, that speaks to their professionalism.

Honest, no pressure, free diagnostic, and great customer service! Cody was super friendly and informative. Peter was honest about being unable to repair our LG and offered multiple, no pressure options about my iPhone. Highly recommend.

Fast service didn’t upsell me for complete charging port replacement just cleaned it out

Peter is awesome, he’s going to get your devices fixed for a reasonable price, and you’ll receive great customer service. I’ve been here 3 times now, and every time he’s finished in about 20 mins. I won’t go anywhere else. Knowing my luck with phones, I’ll most likely be back soon. ;P

Very fast and great customer service. I needed to get my Google Pixel screen repaired, and I was leaving town the next day. You all went the extra mile to get it done. Thank you!

Great prices, great service! Their timing is great and theyll have your stuff ready at the time they tell you! Definitely recommend!!

A very nice faculty and costumer service.Came in with my phone cracked and had it repaired within 15 minutes.I say well done👍🏼

BEWARE STAY AWAY! I paid $150 to have my screen replaced only to have it malfunction within one day. Their lifetime warranty is a loaded statement because they want me to pay for the parts if their supplier doesnt replace the faulty screen. Would have been better off doing the job myself. Staff is rude customer service is poor.

Excellent one-day service from Peter, at a reasonable rate. Fixed the screen on my Galaxy Note 4 (the LCD that lights up the screen). I will certainly recommend CPR to anyone who needs his/her cell phone repaired. Thanks, Peter!

I was amazed at how fast I was in and out of there with my phone repaired. The staff was very helpful and friendly.

The CPR guys repaired my phone right on the spot! They originally quoted me a higher price for the fix, but as they started working on it, they realized it wasnt going to be too bad of a fix and charged me a cheaper price. These guys are honest and get the job done!

Very excellent service! Peter is very helpful and knew what he was doing. Phone was repaired in less than 30 minutes. I recommend highly.