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Smart Phone Repair
6855 Harwin Dr. A, Houston, TX 77036, United States
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Smart Phone Repair
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Review №1

They did a great job. Real quick and a fair price. Thank you guys.

Ab
Review №2

My phone charger was loose an I stopped by SMART PHONE REPAIR. The front service agent gave me reasonable price and 15 minutes to get it done. While waiting he asked me other options to buy another phone and other iPods but after we discussed, I sat down and he called me that my phone problem was solved and it was ready as promised. They thank me for using their service and I left. I am happy for respecting my time giving me reasonable time and service I am satisfied and I strongly recommend SMART PHONE REPAIR. Parking is available at no cost. 5 star

Ar
Review №3

12/28/2020 Best service in town. Best prices in town too. Spoke to Sam about what was going on with my phone. He told me he needed 45 minutes. And sure enough my phone was ready to pick up and was good as new. I highly recommend this place for your repairs.

Br
Review №4

Cheap prices . Good work. Have better customer service . They told me to call them before coming so I called and asked for an update . The guy cut me offs from my sentence and says I told you to come in at 11 . Other than that Id still go back there because prices are cheap.

Me
Review №5

These guys are a bunch of crooks. I paid $525 for what I thought was an iPhone 8 plus, they sold me a 7 and it was locked, then when I tried to return it they told me that I’m the one that locked it and there was nothing they were going to do about it. They were rude and as far as I’m concerned robbed me of my hard earned cashed. If I could give them negative 5 stars I would.

Ch
Review №6

Very bad customer service they are ripping people scamers and thieves they should be arrested

Ni
Review №7

I took my Samsung Galaxy S8 in to have the front screen repaired. Shortly after picking up my phone I noticed that I had difficulty plugging in my earbuds and once it was plugged in I could only hear out of one side. I then realized that every time I turned/tilted my wrist that something would move inside of the phone. So I drove back to the store, the same night, to inform of the problem and Artif told me that the battery was loose from when I dropped it and that the cord can be plugged in. I informed him that wasnt true because nothing was moving inside my phone prior to it being repaired and I didnt say the plug could not be plugged in. Plus I would not have drove back if that was the case. I said that they took my phone a loose and did not put back together right. He said that they only repaired the screen and did not do anything else. So of course I had to go back and forth with him. Artif then took the phone to the technician and miraculously the alleged battery being loose wasnt an issue anymore. However I still had the issue with my ear buds. And Artif insisted that nothing else was done. I said the port was damaged while in their possession so whatever he, the technician, did when it was either took apart or put back together he damaged it. Artif then told me that the port would need to be replaced and even had the audacity to tell me hed give me a good price. I told him I would take it elsewhere before I would pay for another service and I would sue them for the amount that I would have to pay to get it fixed. I took my phone to Samsung and spoke with a technician who educated on phone repair. I found out that the front screen cannot be repaired without all the components being removed. The phone would have to be completely gutted then everything would need to be replaced once the screen is fixed. And I was told glue could have gotten on one of the components or somewhere on the phone which could cause it not to function properly. And in order for them to be able to tell me what was damaged, Id have to pay for a screen repair plus any damage they find to any component or functionality. Unfortunately I will not fulfill my threat to sue because it would cost me almost $500 just to prove what I think happened. But Artif flat out lied when he said they did not do anything. As I stated earlier, everything had to be removed from the phone. They are dishonest and the technician does not have any work ethics. Beware if you chose to do business with them because you are risking your device not functioning the same as it did prior to it being serviced. If you have a problem afterwards, they will say they Did Not Do Anything other then fix the screen. So if you value your device, I strongly encourage you to use a certified Samsung repair shop...Lesson learned

Br
Review №8

Very perfessional and fast.

Om
Review №9

Iphone xr 64GB opened from box sayed 549$In Apple 499$ 😄😄

He
Review №10

Smart Phone Repair did a good job on my Galaxy S7 phone. It was quick, left on one day and got it the next day. Even more, I was able to get a very good discount straight from the manager, different from many places that talking about discount is not even possible. Id recommend it.

vi
Review №11

This place is absolutely awful, the woman behind the counter has absolutely no idea what she is doing, I took my iPhone 6 Plus in to be repaired because the touch screen was acting up, nothing was wrong with the glass on the screen, it wasn’t cracked or anything, as a matter of fact the screen was in perfect condition. The technician, at least that’s what she calls herself, told me it was the screen, I told her it wasn’t the screen, but she convinced me that it was the screen, so I let her replace the screen since she offered me a money back guarantee, that if it wasn’t the screen I could get my money back. So I decided to go ahead and let them repair the phone. One day later the phone is doing the exact same thing it was doing before I brought it in. When I took the phone back to this place, the technician tried to blame it on Apple, she said Apple was sabotaging there older phones. Of course I didn’t get my money back. Do not go to this place for any repairs.

Om
Review №12

I went to fix my screen and they ended up breaking my sound and the screen dont work now

Co
Review №13

Very nice people...fix my phone quick...

Th
Review №14

I’m back again with my son phone... this is his 3rd IPhone 6 break. I always drive from Katy here. The repair is excellent and the customer service is great. They are open 7 days a week to meet the needs of customers. I highly recommend this place for your IPhone repairs.

Jo
Review №15

So, a couple of days ago I got my phone fixed from here. Its working perfectly fine now. Surprisingly the customer service was quite pleasant and the staff were attentive. Max fixed my phone within the same day which was impressive because other places tend to take longer sometimes. This location also beats out other places in price. Overall, Im happy with the service I received and Id definitely recommend!!

po
Review №16

I wish I could give more than 5 stars for these guys especially David! They are amazing and extremely knowledgeable not to mention quick, efficient, accurate and MOST importantly honest. They have reasonable prices and i could not have been happier with their work. Thank you guys; I am forever a loyal customer!

Ab
Review №17

I did my screen changes here for iPhone nice staff and helpful! Job done very well and no issues like new screen

Es
Review №18

Really bad experience, I took my phone for battery problems for iPhone 6, after a month still have the same issue. Not charging and just turn off. So I took to a different place and guess what? Parr’s was missing. They never replace the new battery. So sad to see poor job, and stilling parts. Not happy at all.

ka
Review №19

Great store to fix your phone! They use authentic parts and offer warranty on all repairs. Highly recommend this place.

Ab
Review №20

Fast great service and was able to give me the best price in town. I am writing this review with my newly repaired device! So glad to have it back. Highly recommend and will return if I crack another screen. Thanks Max

Ro
Review №21

Great service! Fast and professional. Best prices in town. Had screen and artery replacement plus fixing headphone jack. Highly recommended! Thanks to Max

Ge
Review №22

Very helpful! High integrity. The only repair shop I will use from now on.

Ae
Review №23

The place is very helpful with customers. We got a good deal on our phones. The guys working there were very knowledgeable with their products. I would highly recommend this store for your phone needs.

Ly
Review №24

The best service and amazing deals! I’m Lyle Boudreaux #partydownsouth aka wild Lyle and I’m really satisfied with everything that was offered! So I bought it all! Y’all gotta come here for phone needs!

Ju
Review №25

Do not take your phone to get repaired here!!I took my iPhone xsmax to fix for the charger port and back glass now it shuts off and on every 5 minutes they dint wanna warranty my phone they wanted me to pay 100 because they say the glass damaged it coulnt own up to their mistakes after I payed 150!

Jo
Review №26

Got my mini iPad fix two weeks creen not working he say no warranty don’t used this place

Le
Review №27

Amazing place cheap prices! Hugely recommend people who are looking to fix their phones ask for david and bassel!!

To
Review №28

My Samsung 7 phone was repaired at a very reasonable price. It pays to do your research on the price before you go, as you may need to negotiate the price. It took a few hours to replace the glass. Ali is a nice guy.

Ji
Review №29

The man shattered my camera, while he was supposed to be fixing it probably from not being gentle with it. Then he made me pay $130 for a new screen but a not working camera. When I went back the next day to ask for a refund, he insisted that is just how he replaces the screens!!

je
Review №30

Thanks david for helping me fix my S8 and selling me a tablet! best customer service and great prices! super quick to fix my device as well!

Es
Review №31

Shahid excellent service. He went above and beyond to help us. We are very happy. Thanks so much.

Sc
Review №32

Great job repairing 2 iPhone 6ss. One with a weld slag that had burned through the screen and one with a bad power port. Great work, great prices, and friendly service.

NE
Review №33

GET YOUR PHONE HERE I PROMISE OMAR WILL TAKE CARE OF YOU

Mu
Review №34

Im pretty clumsy so I break my screen often, and each time I always return to this place. The service is quick and courteous and the prices are better. This is my third screen and if I should need a fourth I will return. Thanks Max for the help

Mr
Review №35

This place is HORRIBLE!!! I Shouldve listen to the reviews. they fixed 3 phones of mines but do not honor their warranty!!!! the last screen they fixed, broke in 2weeks. when I returned to have it fixed the Owner called me a stupid B! said yeah, well we dont fix it for free! why have a warranty if I have to pay again!!!! they are ALL RUDE and disrespectful!!!! TAKE HEED NOW AND DONT WAIST YOUR TIME OR MONEY!!!! the other phones continue to have problems and per the Apple Store rep, this place is NOT an auth rep so if they fix your apple devices, you will have problems and will NOT be able to update!

Ja
Review №36

Very good customer service and fixed my phone in no time. Que was very helpful also.

Ab
Review №37

Great repair place fixed my iPhone 8 and iPad for a great price! Kind customer service and great quality parts

ze
Review №38

Quick customer service, they were very professional and polite. Fixed my broken screen in half an hour. I highly recommend this place.

He
Review №39

Great customer service and awesome owner. Phone and accessories are very decent price. Check it out.

Pe
Review №40

Thank you very much for the 5-stars!! Thanks for the kind words. We appreciate your support and looking forward to your next visit. Thanks Max and Shahir.

Jo
Review №41

They Charge for Authentic Parts that are obviously Not Authentic. Don’t be fooled if they say otherwise. I wasn’t the one dumb enough to go here but I’m speaking up for someone who was because their phone was ruined by these ppl so they can’t post for themselves.

Mi
Review №42

David did a very good job fixing my phone it took them only 15 min to do and it looks like how I bought it! Highly recommend this place then anywhere else

Bi
Review №43

I have been coming here for more over a year now,no matter what my problems are they have always assisted me,i bought phones and gotten repairs done too, they are very knowledgeable and trustworthy,they know what they are doing ask them anything and they will give you a sound answer i always leave here with more knowledge. Max and David manage everything and take good interest in every customers problem,highly recommend this place.

La
Review №44

Super fast service! All guys are always so friendly and knowledgeable, too! Store is clean and spacious, prices are the great!

Ja
Review №45

If you people are trying to get a quick repair for a decent price you guys have to try Smart Phone Repair. Ask for max he is a really great sales associate.

Ha
Review №46

They did an excellent job of fixing my iPhone 8. Shahir, especially, did a great job with convenience. I would definitely go back.

Do
Review №47

I will never in my life go to the store again.. I got a new sim from them and they suppose to transfer from my old network to a new one after paying them..up till now they cannot get it done. So Sad, I keep going there to see their manager and calling them several times but they are all lying . Especially one of them acting as the manager but hes not. Their service sucks and I went there several times too and keep giving me unnecessary excuses...If you want a good service please dont go to the store. Thats how I lost my money and my phone number. I have to get a new phone number.

Ge
Review №48

Thanks to Sam my phone is working again he was so helpful. This place has amazing service

Sr
Review №49

Shahir did a good job fixing my Samsung phone. The service was quick and very affordable price. I will recommend this store for any accessories and repairs related to the cell phone.

Li
Review №50

Thanks for the great service. Got my iPhone fixed in 20 min. Ask for SAM. My phone is like new

ad
Review №51

I took my samsung S6edge with a broken screen and in 24 hrs it was fixed, it looks brand new. I love it. Great service

Le
Review №52

Amazing quality repair great customer service and affordable pricing!

Ke
Review №53

Omg!!! Absolutely love this place. My first time coming and the customer service is exceptional!I went across the street to another phone store and they were so rude and not helpful. Farhan made me feel welcomed and he took great care of me!! I recommend this place most def!!!

De
Review №54

Friendly service. Quick. Reasonable.

C
Review №55

Worst service ever got an iPhone screen repair here and one month later the screen is no longer working and to add insult to injury they took my original apple battery out of my phone and replace it with an unknown company. Dont waste your time or money!!!

Ma
Review №56

So quick, so good! Have been to other places in the area and this is definitely the guy to see. Thank you Han! :)

Pi
Review №57

Very great service, I walked in and out in less than 30 minutes they resolved my problem in a very reasonable time . I recommend this place. Thanks to the technician he was not busy. Thanks Max and David for your service .

An
Review №58

Very fast service and good employees. The technician does a good job of explaining whats wrong with your phone in Spanish, incase you cant speak English. Go-to repair store

Ke
Review №59

I got my Samsung Note 8 screen repaired here this week. Just to let you know in advance, Samsung Note screens are expensive to fix. Even more than Iphones. It took approximately 45 minutes for the repairs to get done. That service is great.However, I didnt have the $281 cash/debit at the time of the purchase; therefore I was going to use my American Express card. Keep in mind that all four credit and charge card logos are at the front door of the store. They dont take credit or charge cards at the time. Therefore, I had to wait until my bank opened the following day to get the funds.No problems with the service of the phone. Just the issue of advertising credit and charge cards at the door. Sure there was a sign on the back of the register computer monitor describing only cash/debit cards accepted. But why advertise credit and charge cards.

Ma
Review №60

Thanks for unlocking my moms s8 plus David affordable and only had to wait 15 min! Quickest time I’ve ever spent in a repair place

ra
Review №61

Just popped in for a quick question in regards to a repair, and before I knew it, Max and David had my issue resolved. With that kind of customer service, they definitely made me a loyal customer.

Da
Review №62

I had my phone repaired here many times, everything was great. Very friendly and good customer service.

Ga
Review №63

Great Customer service and very fast repair turn around time, less than a hour .Will definitely tell a friend .Thank you Smart Phone Repair....

Mi
Review №64

They did a really good work with my iPhone .

Ca
Review №65

This my second time here and Sam been so helpful both time !! Thank you for your amazing customer service and your personality is so awesome 😎

Ja
Review №66

Great place and great service Max I got my Luca Mobile sun in less than 5 minutes activated

Br
Review №67

Max helped me out a ton quick repair awesome service. Everytime I come here I get the best deals and quality services.

En
Review №68

David and Sam were great helping me out with fixing my phone they were super quick and cheap best customer service i have ever received!!!!

La
Review №69

I drive clear from across town to visit this place.. anytime I need accessories for my cell phone

De
Review №70

Thanks to David and max for helping me fix my galaxy and iPhone and thank you for the combo deal!

El
Review №71

Thanks to David and Sam for helping me fix my iPhone 8 amazing price as well!

Gi
Review №72

Thank you Sam for helping us to fix the screen.Great customer service!

Ro
Review №73

David did a great job finding the issue with my phone thank you super fast too

Ka
Review №74

Fast service, prices were affordable ! David was great help! Definitely reccomend!

na
Review №75

Max is the person to visit. He gives the best deals. He took care of my phone and had it ready within 25 minutes.

Jo
Review №76

They were extremely nice, polite, respectful, and courteous to me both times I went there, they went out of their way to answer my questions and attempt to solve what problems or issues that I had, particularly the second time I came back when I had to return my phone, an employee named Max was extremely good to me because he not only replaced my phone, but even went out of his way to get me another better smartphone than the one that I had bought the first time that I went there for the inconvenience of having to return it, I highly recommend this place to anyone who wants to either buy a smartphone or have one repaired.

Lu
Review №77

Very nice service will recommend to anyone thanks guys

Ug
Review №78

Thanks for repairing my Samsung s8! You guys are the best super quick and affordable! Cheaper than buying a new phone!

Sa
Review №79

Nice people i really like how they offered me a better price on my phone works really good! the product is offered at a very competitive price.

Ha
Review №80

Great store and ownership, treats the employees very well.

An
Review №81

David helped me fix my iPhone 5 flash and did a great job!

Mi
Review №82

David helped me fix my j7 and get me a case great sales person!

Sa
Review №83

They have very cheap prices for cases and chargers . I got my glaxay s7 screen replaced from here they charged 160$ and gave me a free tempered glass ! The screen also came with a 30 day warranty . Definitely recomend .

Li
Review №84

Great service nice employees thank u hayat and shahir

To
Review №85

I got my battery replaced here.Quick service Max helped me out

Sh
Review №86

Great place to visit for your needs .....love this professional place ......... cellphone and computer repairs ..........................:::.......

JA
Review №87

They gave us the best service ever they and gave us the best deals and were very nice

Mi
Review №88

Customer service was super fantastic and fast.My phone was repaired in given time.While i waiting they offered me water.Price was reasonable and quality repair.Totaly recommend this store. Thanks Max and David for your help guys you guys need to get a promotion.

Ag
Review №89

They are really good and good price too

An
Review №90

David did a great job finding out the root of my problem super quick and reliable

st
Review №91

They fixed my Moto z Droid screen and lcd and did a fast and good job

Ma
Review №92

Thanks to David for the great advice on my water damage phone and they even fixed it! Great jobs to these guys!

al
Review №93

Best repair service in HOUSTON thanks to Sam my phone is working again

Un
Review №94

Thanks David for helping me out with my Apple account and transfering my data!

De
Review №95

Sam and david helped me fix our phone and gave us amazing prices!!

De
Review №96

I had a great experience at this location fast and friendly service always willing to help . I walked in with a frown but left with a smila...thank you....c u soon Thanks Max

St
Review №97

Called before I made the long trip, they couldnt fix my watch and were no help. Dont waste your time.

El
Review №98

I love the service here. Max was really helpful.

Eu
Review №99

Thanks David for fixing my iPhone and laptop screen super quick!

De
Review №100

Great service Max appreciate it got a J7 really great price.

Information
22 Photos
100 Comments
4.5 Rating
  • Address:6855 Harwin Dr. A, Houston, TX 77036, United States
  • Phone:+1 281-888-4064
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Electronics store
  • Phone repair service
Working hours
  • Monday:11AM–6:30PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
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