Aries staff is really what has me coming back. They have awesome set of people that reply to emails fast and gets our entries done on a timely manner. Excellent service, very responsive, and great quality! Would highly recommend! Thank you Stephanie T. and Lauren H. you ladies are awesome :)
Ive been using Aries for years for my I need a logistic miracle. Since then we have move to using them exclusively for import/export (keep in mind my mother office and manufacturing is half way around the world. We are also working with their warehousing service, saving us unneeded overhead while our equipment is securely stored. I can ship out individual items at a moments notice with a simple message to the warehousing team with a range of options from ASAP to economical and everything in between. Susana has been my representative for over two decades and has never let me down.
Aries has been import agent/customs broker for National Terrazzo, Tile & Marble, Inc for approximately 25 years. Always great service. Once we send them copy of Purchase Order and vendor information, they take care of everything from clearing the container through Customs to delivering to our yard. They have also helped with land trucking as well.Susana McKenzie is our account rep and she continually checks in and advises of any problems that may occur and then makes sure that all is taken care of as soon as possible.
I call to ask for a quote to forward my freight of 60 cartons from overseas to port of Houston, and need them forward to Dallas TX. They transfer me from department to department 9 times but nobody know nothing !!! The answer is I have to email them so they can contact overseas then they will give me a quote from Houston to...Dallas !!! I bever thought with their experience from 1984 up to now, but still have to send me 9 times,to different department before I get that answer.
Aries has always been responsive and helpful when I have deal with them at work. I specifically deal with Marquise Shelton often, and Marquise is very quick to help with anything I need. I am provided with detailed tracking information when needed, and I am always updated with new information and asked about preferences if a shipment needs to be expedited or can be postponed to group with other shipments. Im very happy with the communications I have had with Aries as a whole.
So while Im actually not a client of Aries, I am a vendor for them. Their leadership team is always working on how to serve their employees and clients to the highest degree. They are forward thinking, family oriented and strive for the best. Their employees are always a joy to work with and I enjoy every interaction with them. Amazing company!
We primarily use Aries for shipping dangerous goods and some freight. They do a great job at handling the intricacies of this type of shipping. Their service is the best and the price is reasonable for the services provided.
I have worked with Marquise for a few years now. She is the best. Always super helpful and quick to respond. I always receive notification of shipments to be delivered so i know when additional help is needed at our warehouse. Aries Freight has been a pleasure to work with.
All services are professional packed and transport safe.
Aries worldwide have been taking care of our imports for 5 years. They have been very professional, helpful and supportive to all of our expansions. The crew at the warehouse are organized with great work ethics which is much needed when last minute shipments are needed to be take care of.
Great company! Weve been working with Susana M. at Aries for years and cannot say enough good things. They are very communicative and reliable which is very important for us.
Have used Aires for close to 20 years domestically, internationally and as customs broker. I have received exceptional service and fair pricing. When issues arise they are addressed promptly. I fully trust my Aries shipments.
Great Experience! Our top choice for freight. From the Sales, to the importing and to the exporting and to everyone in-between and behind the scenes. Top Notch. They will go the extra mile for you.
Aries is always ready to assist your needs. The importation department is excellent. They take their time to work with the exporter and importer to ease the shipment process.Aries Teams, thank you for your time and commitment.
My working experience with Aries has been fantastic; my contact (Stephanie) is alway on top of her game! Always prompt when called upon, follows up when needed & jumps through hoops to complete a request when the situation warrants it. Appreciate all the effort!
Stephanie Topper is very professional and on point when handling our International shipping needs. Her and her team are always ahead of the process handling all needed paperwork and filing, making my job easier. They are the professionals that we turn to when in need.
Aries has been a great company to work with thus far! Stephanie and Lauren are always on top of their end. Highly appreciate all your efforts!OCR
Aries is very professional, responsive and customer service oriented. I really like working with the Aries team. They always provide solutions to our companys needs in a fast and professional manner.
I have been working with Aries Worldwide Logistics for over two years now and I am very happy with their services. The staff members are knowledgeable and efficient in their fields and I will continue to use Aries in the future.
Aries as a long-time import partner of our company, they taking care of us 100% with no complaint! They are professional and responsive, having an awesome team to help us getting all import problem solved. Leave us worry free when importing from port to warehouse.
Aries has always taken care of us with the EXCELLENT Customer Service! Our loads always deliver in perfect condition, on-time and professional service! I wouldnt dream of using anyone else!!!
Susana McKenzie is so good to work with. I worked with her in Texas and when I was looking for a freight forwarder, she was the first to come to mind.They are fast, helpful, professional and easy to work with.
Aries has been fantastic moving our full truckloads from the start all the way to the delivery. Rates are extremely competitive and just all around happy with Aries Worldwide Logistics.
Great staff- helpful and fast. Great to work with.Competitive pricing and great service.100% recommended.
Aries Worldwide has consistently provided professional logistic services to support our daily freight requirements. Keep up the quality work!
Christy is always prompt, professional and gets the job done with only a phone call! She sets up the rest and I am free to carry on with my other office duties. Highly recommend!
I love working with Elizabeth Stevens of Aries Freight. I work in the A/P Dept. for Acorn Engineering / JR Smith Mfg. Co. and she is so efficient and always quick to help.
The customer service is excellent and always willing to help with any request. I would recommend this company to anyone.
Love Working with Pat Austin... Mr. Austin help me with all my needs love it cant wait to do business again he is such a knowledgeable asset to the company! Thank you again Pat.
We use Aries for our equipment moving purposes, whether it to send machines out for repair, location moves, etc. and they are easy to get a hold of and have been able to meet our needs in the time required.
Susana McKenzie has been wonderful to work with.Raul Gonzalez - Purchasing Manager - Modern Chemical
Working with Marquise S. was a delight and made the process so simple, great customer service and super fast response time.
We started working with Aries and are happy with their service. Employees are professional and responsive to my inquiries. I recommend Aries Worldwide Logistics.
Best customer service in the business!! Aries excels at offering special and unique solutions to customers with special needs.-BH
Excellent freight company, attentive personnel to detail and always willing to answer questions and assist in any part of the process.
Working with Susana Mckenzie is a great pleasure, she handle all of are requirements with out most, friendly, professionalism and promptly.I strongly recommend her with out any hesitation for your logistics need
Susana is great to work with. Very professional, extremely client focused and very responsive.
I would like to share my comments concerning ARIES FREIGHT.i have used them for the past 9 years without issue. my sales rep, Susana Mc has always been there to help when needed and helped resolve any questions i have.She and her team have always helped me get quick deliveries from the port and have expedited delivery when i asked for it.i would recommend this organization to anyone interested in the imprt business.LB. Stouder
First freight company I worked with that did a great job transitioning from one sales person to another. The transition was smooth and seamless, about 10 years ago. They continually have great service. When a situation does occur, they contact me immediately with a solution prepared or worked it out with all the parties involved and just call me to let me know whats going on. In short, I dont have to babysit the shipments and that is a great feeling.
I love working with Marquise. She is always responsive and very polite.
Great service - we are having them handle a lot of our logistics and are very satisfied!
I would like to thank Ms. Rachel and her team for their help, This was my first time importing experience and hope will not be the last with this company. They been helpful and patient with me and did the job in timely manner . I hardly recommend them .
Exceptional service and a very knowledgeable team. Delight to work with Christy and team.
I love working with my account rep, she gets the job done quickly and on time
Great company, for over 10 years that I have personally been dealing with the professional staff, I have nothing but good service to report. Keep up the great work Aries Team!
Aries is on the top of their game I’ve been a customerFor over 20 Years they have only improved in all the years and Christy Smith is awesome and attentive in our needs.Thanks AriesFabian VillanuevaAps - Advanced Pressure Systems
Great service, affordable price and I will definitely use them again
Christi thanks for all your hard work and dedication always trying to help thanks.
I always rely on Aries when for worry free, on-time deliveries in the US and overseas.
They are doing great job. Efficiently managed cargo and responses are prompt.
Great experience. Frank Moon is an awesome employee.
Ive been always a huge fan with Aries professionalism and customer service.Susana McKenzie is always very responsive and professional.
The folks at AWL were a great help and very responsive.
Great customer service with the ability to service the customer in a timely manner. Your one stop shop when it comes to logistics.
Aries always quotes my request very quickly and pricing is extremely competitive. I
Very good & professional group to work and have business with.
Aries helps with our needs as well as our customers needs. They help us with both inbound and outbound shipments, hot shot shipments, LTL and everything in-between. They help our customers with return shipments and when they have problems returning some of our equipment. They are very knowledgable, responsive and offer the best customer service.
My Company utilized Aries World Wide for our difficult and urgent cargo movements out of Houston. Aries is very responsive to my complicated cargo needs. They are goods with the standard movemens as well.
Aries has always been a great help when conducting business.
Although I have been doing business with Aries for just over a year, considering the obstacles in logistics I am a satisfied customer.
It is always a pleasure doing business with all the Aries Team!
On time, done right. Aries should be your first choice!
I used Aries for a number of shipping services. I am always impressed by how they can take care of just about anything I ask and make it easy on top of that.
Has to grab a load from their Houston Terminal heading up to New Hampshire. They loaded me ASAP & a day early. Very fast & kind with a clean bathroom.
When i need to ship something via AirFreight or Internationally, then i call Roxanna.
Frank Moon has always treated me with the respect my small company deserves. Thank you Frank and Godspeed.
Be careful doing business with them and you try to get paid on an invoice, they pick and choose what they will pay and do not pay and refuse to answer phone calls and emails when it comes to trying to get paid.
Great service and very professional .....
Aries makes international shipping easy.
Aries Worldwide Logistics has serviced our shipping needs for years now. They are professional, responsive, and they do not disappoint. We use them for all of our large equipment shipments.
Great service and on time.
Great professional service.
Responsive and Reliable!
Great personnel
Polite and professional
They can pull some serious strings and move a crate across the US in under a day for really cheap, talk to jeff steen, great guy!
Only been twice to drop off some freight, but the guys seemed helpful enough no wait at all. Not like other freight forwarders I frequent.
Great Freight Delivery.
Customer service
STAY AWAY!!!!!!STAY AWAY!!!!!!YOU HAVE BEEN WARNED!!!!!DO NOT BROKER A LOAD WITH THEM!!!!!THEY WILL NOT PAY AFTER YOU DELIVER!!!!
Great Service
Not worthy even one star...
Excellent service, if you plan to import to the United States, this is your best option. They have customer service in Spanish and give you the most value for your money. I love that they designed a strategy for my start up, to reduce costs in the long term. Aries is the maximum, totally recommended.