We have been utilizing Cool Care Heating and Air Conditioning since the Tax Day Flood in April 2016. They have been wonderful! Responsive, helpful, professional, and our units run impeccably!! Would recommend them over and over again.

Cool Care replaced a 2 tons heating/cooling system in 5 hours. Staff were professional, got thing done quickly, and cleaned after the installation.I have been using Cool Care in the last 3 years.

Stop your search, you have found your permanent professionals for your AC and heating needs. I was referred to Cool Care by my mom after experiencing excellent service from them, and they exceeded my expectations. The motor to my AC unit was busted. I was provided all possible options by Mike - there was zero pressure to purchase a new motor versus replacing the units. Mike stepped out and allowed my fiancé and I plenty of time to discuss our options in private and waited until we were done. This was after scheduling him to come out at the last possible minute and he arrived promptly after on the same day.The installation process was painless. The owner, who I believe is Chris (sorry, I am bad with names) arrived at exactly the time I was told. The process took under 6 hours, finishing earlier than quoted, and the difference the new system makes in our home is staggering. Everything was done efficiently and our house was as clean as it was prior to their arrival.Absolutely amazing and professional work. I recommend them to anyone and everyone.

Chris was our sales advisor and project manager and he also worked on the job as well. Chris did an excellent job explaining a full replacement of our HVAC residential system including the furnace and the differences to expect from upgrading our system from a single to dual stage system.His team was courteous and professional.I would highly recommend Cool Care.Thank you.

Chris was very honest during his first visit and have us a no-hype quote. During the installation day, Chris and his team were very professional and did an excellent job both inside the house and in the attic. The job was very professionally done. Chris is your guy for if you need a perfectionist to do your job. He does a good job perfectly and would refuse to do a cheap fix that will cost you more in the long run.

Michael showed up on time and diagnosed my issue, and was great at answering all my questions.

Came out same day. Very communicative with what was wrong, how to fix it and the cost. Very upfront with all the information. Office staff was friendly and helpful.

This company is an honest, kind hard working one. Great staff! Great owners!

Professional, courtesy and prompt in providing AC service. I would, without any hesitation, recommend Cool Care for your air-conditioning needs. They are knowledgeable and 100% trustworthy in their work.

Cool Care installed a ductless system at my home. It developed some issues and they worked to figure out the issue and ultimately replaced my unit. They are considerate of my home and keeping the gate closed. I appreciate their service and highly recommend them.

Tech did a great job and prices were very reasonable. Professional equipment, great people, nice to have a trustworthy A/C company to call on

My a/c suddenly stopped working. I called and within an hour Michael with cool care was at the house to repair my a/c. He was extremely courteous and very knowledgeable. He explained everything in detail. Would definitely use them again!

Service was effective and professional. Work was explained thoroughly before it was performed and was given a thorough explanation of my entire system before leaving. Fully satisfied with the work done at the time of writing.Update: Service was performed for annual cooling check-up. Done well and cleaning of outdoor system was performed as well as indoor maintenance.

I have two properties and have them on annual maintenance with Cool Care. I just renewed, theyre a great HVAC company!

We have used Cool Care for several years now. Excellent service.

Quick response. He thoroughly explained what he found and then suggested that we should be on a routine check up schedule.

Chris came and did a thorough inspection of our ac/heater unit on the same day we called. He has a very good and honest demeanor about him. Pricing was fair. Felt like he was working with us instead of selling us on repairs. Highly recommend them.

I greatly appreciate my air conditioning maintenance relationship with Cool Care, especially this time of year !

Great team, dependable and I have confidence in their work. Its rare to say in this industry, but I truly trust them and feel like I am treated right.

Great job, friendly, knowledgeable & fixed the ac when another company could not.

Fabulous same day service!!!! Michael was friendly, professional, and efficient. I will definitely use Cool Care Heating and Air Conditioning again.

Tech was very personable and informative. He showed me where to replace the filter whereas a previous tech from another company told me I wouldnt be able to replace it myself. So now I can order the filters online and replace myself or at least have one on hand when I have Cool Care do another hvac check in the spring. Also, the Cool Care techs are very thorough when doing the maintenance check. They actually take the time to make sure everything is ok. Highly recommend this company.

We have used Cool Care for our cooling and heating needs for the last several years. Maurice, their Service Technician, serviced our AC units today. Maurice was on time, professional and meticulous in his work. I would recommend him to anyone.

Very good!! Our heat was resolved quickly. Great service and response time. Thank you!!!

We have an airbnb with unusual 2 air conditioning set up. The guys from cool care spent a lot of time figuring out our set up and diagnosing issues. The pricing was good, so we decided to take them up on their maintenance program, which is a monthly fee. Right after that we had to call them for our 2nd unit and it was 6:30PM. He came within 30 minutes and fixed the problem, and gave advice about how we were using the system. They are super nice and professional, we highly recommend them. KC

Cool Care is a great HVAC company. This is my second house that they have serviced. They are very thorough and do quality work. Another benefit is that do not immediately recommend replacement if they can make your existing system work with modifications. If they say something needs to be replaced, then it really does. I like their twice a year maintenance service which is very reasonable.

Service came within 24 hours of request, we were kept informed on scheduling,. Tech kept us updated on what he was finding wrong, completed the job, very polite. Very pleased.

I found them trust worthy. Estimates from others were higher and Cool Care explained exactly what and why things were needed.

Great service! Very well informed and patient enough to explain it to me as well.

Very thorough inspection of my heating system. Used them earlier in the summer to inspect my air conditioner. Very impressed with the company and this young man.

Maurice Jackson is an outstanding air condition technician. He came to my house to install a sound blanket on a noisy Ruud Air Conditioning Compressor. He was courteous, knowledgeable, and helpful. And, generally a very nice guy. I highly recommend him!

They were quick to come out and take care of the problem. They were very thorough and explained all options. Professional and friendly and took the time to explain everything. They were great and I will call them again when I need service.

Great company they install and maintain to very high standards. Service techs are knowledgeable, proficient, and respectful. Office staff very easy and accommodating to deal with.

Have used Cool Care H-A/C for near 10 years now.Always responsive, professional, quick-to-solve and cost-conscious.Great job every time so far. Great job each time!

We called Cool Care on Saturday due to our unit that services our bedrooms was not starting up (I told them that Monday would be fine since I had 2 portable units set up to tide us over until then). As promised, Maurice was at our front door promptly at 8:30 a.m. He put his disposable shoe covers on his feet prior to entering our house and was very professional and courteous. In a couple hours, he had replaced the capacitor on the smaller unit, tested both of my condensors for proper freon, added shut-off valves between the air-handler/furnace and the cleanout on both units primary drain lines as well as cleared a clog in the primary on my larger unit...all for the total cost of $384.00!!! Great work at a great price!!! Great people too!

I purchased an AC/heating unit from Cool Care several years ago. Installation went great. And I appreciatethe unit being checked every six months. This spring Bobby Adams was the tech doing the checkup.Bobby is very thorough & knowledgeable. He found an issue with the AC unit. Immediately he diagnosedthe problem. He made a few phone calls & located the part. He was gone about 30 minutes & returned with a new part. Bobby had the AC up & running in no time. Bobby always calls ahead of his visits so I can havethe dogs kenneled. Thanks to Cool Care & Bobby Adams!!!

Cool Care installed two new AC units and furnaces on our house in June. They did a very professional job of installation and we have been extremely happy with the units. We have only had one minor issue come up. One of the blowers would not come on. Cool Care answered the service call promptly and had a repairman out that day. Fixed the problem in about 15 minutes(it was a loose wire from the factory). No charge under warranty. Great service and they stand by their work. I recommend them.

Very pleased with the service. They came a little earlier than scheduled, but did call first. The furnace they installed they had done in a couple hours and it worked just fine. No problems as far as workmanship or equipment. Very pleased with what we got.

They are very quick in responding and have always walked me through everything they are doing. They are not trying to sell you thinks you do not need. Highly recommend

These guys were very courteous, polite, and quiet. They were super efficient and tidy too. I recommend them for any kind of A/C work. We are very happy with our new unit.

They were very responsive and arrived on time. They diagnosed the issue and the repair estimate was reasonable and can be done quickly. Overall a very pleasant experience.

Great Service! Took the time to thoroughly troubleshoot and explain issues.

On time. Pleasant and competent repairman. Will use again and glad to recommend to others.

I own several single family homes that are rental property. When you have a tenant, you cannot wait days to get the AC fixed in Houston. Cool Care has been quickly handling all my HVAC work for at least a decade. They do a great job and I trust them to do the work correctly and on time. I cannot recommend them any higher.

Chris did a great job and has been very responsive on follow up questions and adjustments. He even came out for something that didnt end up being HVAC related (leaking dryer vent) and gave good advice on taking care of it with no charge or complaints.

Michael was professional, courteous, and very thorough. He explained exactly what the problem was and what was needed to fix it.I will use this company again.

Bobby has been out to my house a few times. First was in the heat of the summer when the AC wasnt working. He fixed the problem. Just today, I went ahead and signed up for a maintenance plan (they come in spring and fall to check everything for the coming season). Prices to me seem fair, and theyve been nice when they come by. Previous techs from different companies were trying to sell me a new unit, but I didnt get that type of vibe from Bobby.

Excellent service oriented, family owned business. I appreciated that they worked w my budget and did not try to sell me more than I needed for my new cooling and heating system. Not only was the install very clean, but they left my house clean when they were done. I was so pleased I now have them helping me w annual cleaning and tech service to hopefully avoid the leaks and ruined ceiling we had in the first place.

We had some condensation around three vents that was beginning to damage the ceilings. I had put it off for a while hoping it would get better. It didnt. I called Cool Care because I had heard good things about them plus the reviews were very good. Bobby came out the next day and explained what was going on. (No insulation around the boots and not properly sealed around vents.) He gave us a quote and said they could get it done the same day. Since our home was built in 1955 and the furnace/blower was over 15 years old, I asked what the cost would be for a new furnace/blower. He quoted what I thought to be very reasonable and explained how they would bring everything up to code. We decided to replace the furnace/blower to which Bobby scheduled for 4 days out.Received a call from Chris the day before installation to confirm address and details. They showed up with a large crew around 8:00AM and immediately got to work. Chris oversaw the installation and was very professional and courteous. The crew cleaned everything up and left around 11:00AM.Very impressed with Cool Care. I definitely made a great choice and I will use them again if I need some ac/heat solutions. Very good experience for my wife and me.

I have a complex system and Maurice quickly diagnosed the problem. The Cool Care team once again saved the day and left the temperature just right.

Cool Care is awesome! Not only do they try to accommodate you in the fastest time possible, they respond quickly to messages and call back to keep you updated. Leo serviced our A/C and he was great too! We have found our A/C Company at last!!! :-)

The very nice young man came (He did pound on the door without waiting at least 10 secs to see if the doorbell worked but never mind.) He was So nice and thorough and gently scolded me, quite correctly, for not having changed my filter. That was the only problem and as of course I had no idea, he certainly could have found something else, but no. He checked everything, climbed up into the closet with a flashlight and examined the outside unit as well.I couldnt be happier. Thank you Col Care!

Cool Care showed up on time and completed the system installation on time. Cool Care owner was available and onsite during the installation to answer any questions. The installation crew worked professionally.

I have been using Cool Care for five years. They have replaced two AC units as well as done semi-annual maintenance. Unlike some other HVAC companies, they don’t try to sell you equipment you don’t need. I highly recommend this family-owned business.

Bobby diagnosed the problem with the A/C pretty quickly, a power surge caused several parts to break. He eliminated each broken part, replace it and then check to see if the problem was fixed. Went to the next part and replaced it the and check the system. Problem solved. He also pointed out a code violation from a previous electrical repair. I had that corrected today. Thanks

Although our issue was user error, Cool Care tried to identify the issue over the phone to save us the service call. Of course the a/c went out on a Saturday night but, even with the weekend surcharge, it was worth it. The tech was right on time and quickly identified the issue. Will definitely use again.

Last summer my a/c unit wasnt cooling. I had two companies come out to check it out. Both told me it was leaking freon. Both added freon. Both told me my unit would only last another month at the most.With summer quickly approaching I decided to call Cool Care to get a 3rd and final diagnosis before biting the bullet and spending thousands to replace. This turned out to be my best decision. Bobby came to my home immediately discovered that my unit did not have a freon leak but instead a mechanical issue that turned out to be a minor repair.Its nice to know that there are a few honest people out there who still do the right thing instead of taking advantage and just looking to make more money! I highly recommend this company!!!

Very happy with the service we have received from the entire team at Cool Care from the office to all the techs. After having a bad experience with another company we called Cool Care to come out for a second opinion. They were very trustworthy and felt they wanted to earn a customer rather than a sale. Quick turnaround on the work performed. Thank you Chris and team!

I was very pleased with the service I received from Bobby at Cool Care. He arrived even earlier than was expected and was courteous and patiently answered all my questions. He made a complete diagnosis of my old air conditioning unit and replaced only the parts that were needed. I will use Cool Care in the future and would recommend them to anyone.

Cool Care has replaced our AC at our current home as well as our prior home and did a wonderful job both times! I 100% recommend them based on our experience with service, pricing, quality work and trustworthiness. Thanks for keeping us cool!

Cool Car did an excellent job changing out my outside and inside unite. They are not afraid of talking and learning what my wants and needs are. The three guys that showed up were quick and efficient; they had the work done. operating, and checked-out before lunch. Their price was better than the competition. I have been an AC owner/user in Houston for 45 years. They are the best of the best.

We love this company! Great boss, great employees and a great product. They completely redid our condo at a fraction of the cost of their competition, and they did it all in one day! Really fantastic customer service.

Thank you to Cool Care Heating & Air for always taking care of our heating and cooling needs. The owners, office staff, and technicians are always professional, prompt in scheduling, and coming out to our home to troubleshoot and correct any problems with our units. Highly recommend this business!

We are really happy with Cool Cares customer service. We had to replace our very old furnace and the Cool Care team was quick, efficient, and very professional. They were also clearly knowledgeable and trustworthy. I would definitely recommend Cool Care.

Just want to say he was very nice n kind n Trust worthy . He knew what he was doing. I Highly recommend this Company. Will use them again if needed.

Was able to give me accurate pricing over the phone. upon inspection and confirmed issue, they were able to fix the situation without any additional problems or needs. Took under a few hours and payment was super easy. on-time and confirmed appointment the day before. will definitely use again if I have any AC issues in the future.

They are the only people I trust with my HVAC needs. I’ve used Chris for years and he has never let me down.

They replaced the ducts in our house and went above and beyond. I finally have enough air in our bedroom! They did not stop until everything was right.

Cool Care H-AC has responded quickly, professionally and capably to each of the situations we have presented to them. I think they even rescheduled some matters in order to make sure that my moms HVAC was up and blowing cold air within a day of me contacting them about the issue. I would highly recommend this company.

Highly recommend Cool Care Heating and Air Conditioning. They were prompt, diligent, and did a very good job! I would use their service again in a heart beat!!

Very friendly, competent staff. They did a great job quickly and at a fair price. I highly recommend Cool Care.

Cool Care AC was a positive experience all around. The crew that performed an extensive amount of work at my home was pleasant to deal with, and were respectful of my home, and once they were finished, I was provided with a thorough overview of what was performed, and how to operate and maintain the new aspects of my AC. They worked very quickly to complete the work, and made a coordinated effort to clean the areas that they were working in. As far as the work that was done; they went above and beyond what was originally outlined, and didnt exceed the number that was originally provided as a not to exceed. Additionally, upon completion, for whatever reason, my new thermostat was having issues getting connected to wifi due to some security setting on my router/cell phone, so they had one of their guys that specializes in getting these issues corrected, routed to my home within an hour of the installation being completed. Again, my experience with him is that he was also very knowledgable and pleasant to deal with, and was respectful of my home. I would highly recommend using these folks, and will certainly be contacting them for any potential issues moving forward, but Im not so sure their good work will require much more servicing.

I would highly recommend Cool Care based on the service that we received. Chris was professional, courteous, and knowledgeable. We signed a service contract with him which has him coming out twice a year to inspect the systems in the house which gives me peace of mind that everything will last a long time and we can catch problems before they become huge. We also got a quote for a new system from him for when the inevitable happens and it was reasonably priced, especially considering his track record of standing by his work. I feel better knowing that Cool Care is our service provider for your A/C and heat.

Very professional, detailed work. Neat and clean during the install of my new unit. They raised the new ducts toward the roof which allows easier access to the unit and other areas in the attic.

Always professional, always on time.Great job at prep and clean up.Couldn’t be a better experience and highly recommend.

Great experience with Cool Care Heating. Maurice arrived on time, was very professional, and knowledgeable. Great company and great service.

Cool Care came out quickly, was very professional, made repairs and gave me suggestions on how to keep my units running all at a fair price! I would highly recommend them!

From Claire in the office getting the appointments set up to match our schedules to the great service technicians (Leo & Bobby) that came to our house, the Cool Care team has done everything weve needed both getting ready for the summer season air conditioning unit review and now preparing for the need to safely turn on our furnaces as the first cold fronts are arriving - we are new customers of theirs and could not be more pleased. We would recommend them to any of our family or neighbors. They are a very nice and professional team in every sense. David & Kackie Dunwoody

Making the service call was easy. Technician arrived on time, very professional . He explained everything and left nothing behind. I bought the yearly service plan . will most definitely do business with Cool Care again!

I had a powerful custom vent installed that needed to be vented to the outside. It required more experience than installing the standard 4 vent pipe, this one used a 10 pipe. I spent months trying to find a residential hvac guy that would be able to do it, but they either didnt have the right experience or didnt want to mess with the roof. A few of them even came and looked at the job but never called back. Nicole and Chris at cool care were very helpful and responsive. Nicole was very nice and eager to earn our business. Chris was very informative and took his time to figure out the best solution to getting the job done. He coordinated with a roofer that he brought to ensure the whole job was done right. The attention to detail and quality of the job left me totally satisfied and pleased with the experience. Its not easy to find good people like this anymore. Use these guys, you wont regret it.

Technician arrived on time. Very good experience. Technician was thorough, recommending a change.

Came out same day on hottest day of the year so far after my ac went out. After looking at the unit, all it was was a loose wire. He fixed that and made me confident he is 100% trustworthy rather than selling me some new part or service. Highly recommend Cool Care for all your AC needs!

Chris was on time and friendly. He checked out my unit and let me know what and how we where going to get it back up and running. When I returned home everything was fine. Will call Chris again,

They are the best! Have used them for a few years now and never disappointed in service and care! Not only do they do great work and give great service they care about their customers. That is hard to find these days. I highly recommend them!!

An absolute tremendous company! They’ve gone above and beyond for me. I highly recommend them to anyone.

These folks are amazing. Very fair pricing and extremely diligent about getting the job done. Highly recommend. They’ve got a new customer forever!!

Great turn around time. Very professional and knowledgeable staff.

Again, Cool Care comes through with excellent service with my six month service and minor problem. Technicians were prompt, competent and courteous.

Spring service and installation of new thermostat. Michael was very professional and easy to work with setting up my thermostat. Also, adjusted vent in bedroom for better air flow. Great company for your a/c and heating needs.

Cool Care (Bobby Adams) did a great job when one of our units didnt cool well. He diagnosed the problems, explained everything in detail, and fixed it a reasonable price. This was after another much larger vendor suggested we replace the entire unit. Job well done, Cool Care.

Thanks to cool care for the great work and professional attitude. We appreciate the quick install of our ruud air system at a time where the texas heat is about to kick in. Our technician was knowledgeable and thorough. We are satisfied with our purchase and plan to keep our system up and running for years to come.

Quick response, estimated price was the best I received. Great service and easy to work with. Will recommend them to anyone who needs A/C work done!

Cool Care repaired a bad evaporator coil on one of my A/C units. Chris Zatopek (GM/Owner) was personally involved in all aspects of the repair. He provided me with all options available for the repair and pricing on a new system. Chris also answered all my questions thoroughly and completely. Chris also made additional PVC drain modifications to both of my A/C units at no additional charge. Chris and his company is the most professional, honest, and proficient A/C repair firm that I have ever utilized in my 36 years of home ownership.Cool Care Does It Again!Owner Chris Zatopek replaced an A/C evaporator coil on my downstairs A/C 3 years ago and did a Fabulous job. He and his installation contractor did a duct work replacement and upstairs AC coil & A/C Condensing Unit replacement installation on a Saturday to accommodate my wifes working home schedule. They did a Very Professional job. As before,Chris did a few extra things at no additional charge. As Chris stated to me, Cool Care is not the cheapest or most expensive, they are the most reasonable in price. I stated in my last review, Cool Care is the best A/C company that I have found in my now 39 years of home ownership!

Outstanding service. Quick response, did not overcharge and resolved the issue. I will use again. Highly recommended to me by a discerning neighbor!

Always easy to work with and Bobby is a great, no nonsense technician that explains everything in terms that you can understand. I highly recommend them.

Excellent service from Chris, Bobby and Nichole. They show up on time, evaluate the problem and present available options. Very knowledgeable and professional at all times. You can trust this company.

I just had my spring service check performed by Bobby. Also, I was having an issue with the primary drain line clogging. He investigated and found it was not properly vented. He took the time to fix it so I dont have problems in the future. Always great work, thanks!

Great Company.. Evaluated my A/C gave me my options and quoted me a SUPER price. Next day service and I was Cool again..Cool Care ROCKS !!!!

Great people from front office to the tech that come out to the house.

Business must be good...I called and left a message about having my compressor serviced. Almost 24 hours later, I have never received a call back.