Amazing costumer service. Theyre really focus on the customer. I had the opportunity to meet Jonathan Parrish at Lamar University at Beaumont and he is very professional, with a very great personality. Keep it up guys!
Terrible service. Technicians are not knowledgeable and couldnt perform the work, manager refused to even talk to us. Other companies are much better like GP Service Direct.
Been waiting at our bakery to get one part fixed on our oven for 6 weeks. Excuses, wont return phone calls, wont call back when we do reach them. Last non-call back was after talking to the branch manager. And more excuses. But they are able to get us our monthly maintenance bill. Avoid Hobart if at all possible. Sorry we were forced to give this one a one-star.
I have a 33 year old Robot Coupe food processor that suddenly quit working. If not for its sentimental value, I would have probably relegated it to landfill. Instead I tried to have it fixed and drove 40 mins to Hobart Repairs. Unfortunately they do not service residential appliances and are strictly a commercial service. However, this didn’t stop senior repair tech Wade from taking a look. He found there was nothing wrong and the reason it stopped working was failure of the safety pin on the bowl to depress the latch. This simple check cost me a handshake! If this is how they treat their customers, you are in excellent hands even with more complex jobs. I give them 5 stars for superb service, even when it’s not their job!!!
Very nice and took care of me
These folks really know there stuff! If you buy the Cadillac of the food equipment industry who better to provide the service than !
I have been trying more then a week just to get some pricing and then talk about the services but cant get past pricing part of it. I need to get my equipment fixed.
Charging an arm and a leg for just the trip charge. Plus they charge just got out there and look 140 dollars an hour. Thiefs I swese7.
Tech went above and beyond...