Met at site ahead of job to fully scope out work. Built in flexibility should I desire or need to expand in the future. Site crew was on time, considerate and very professional. I have used Unique Outdoor for both landscape lighting and now for mosquito control. Very pleased with the outcome in both cases.
I have been a customer of Unique Outdoor for several years. Particularly in this challenging environment, i feel a glowing review is merited.1. Their product works well.2. They are highly responsive.3. Their service technicians are:- good at what they do- on time, polite, and- practice all COVID prevention protocols (face masks, distancing).Most importantly, if there is a problem, they work efficiently and quickly to get it resolved.
COMMUNICATION:Decided to keep business with them due to previous homeowners relationship.Not sure whats going on internally, but the customer service is failing. Call for quotes and service...leave messages, no response.Call back leave message again...still a week later, no reply.Finally get through to schedule site visit and finally get on their calendar. Day of visit, no show, no call.Get them rescheduled to come back out, no call, just a pop up visit, did work and left. No communication AT ALL.😳I truly understand Covid-19 has changed the course of norm, but communication is still key.I may have to move on and disregard the ROR. Sure hate this, but my time is just as valuable and I should have to chase them for business and keep looking at my phone and door for site visits.
Mark and his guys are second to none. Andrew has been absolutely phenomenal in every way.. Hands down the best customer service I have ever received. The quality of work is great!! Highly recommend Mark and his team!!!
This review is long overdue, but I wanted to share my experience not only with the install, but also with the longevity of the product. When I initially spoke with Greg about my vision for the lighting layout, he was able to offer suggestions that complimented my design much more effectively. Unique Outdoor were also able to complete the installation within a 2 week window of our initial consultation. The installation crew arrived on time, were polite and very quick with the install. The only complaint I have was that they did not go over how to make adjustments on the controls for the lighting system. It was not a huge issue as I was able to find a manual online to help guide me. It has been almost a year since the installation and I have not had any problems with the lights. If you are thinking about doing landscape lighting, definitely give them a call. Their team is knowledgeable and offer fair prices.
The team at Unique Outdoor provided a great price & product. The mosquito system works great. Very please with team of technicians.
We decided to get a mosquito mister from Unique Outdoors, based on a recommendation from a friend. I have to admit I was a little worried wed spend the $ only to find out the system didnt really do much to control mosquitoes, but I was wrong. We have had virtually NO mosquitos in our yard (front or back!) since we had the mister installed. It is an incredibly easy to use system and has been worth every penny. The customer service @ Unique Outdoor is excellent. I had a few questions before the installation, all of which were answered thoroughly and quickly. We set up an automatic refill service and they showed up exactly on the day we agreed upon months before, ready to go. I even received a courtesy reminder email a few days beforehand so that I wouldnt be surprised. I would strongly recommend getting a mosquito mister from Unique Outdoors to anyone, like myself, struggling to enjoy their back yard (or front yard!) but not wanting to fight off mosquitoes all night long. NO REGRETS!
We use the program where they come and fog our yard each month. Their service is great and the guys that come out to do the work are very professional. Product works very well, I love knowing that I can sit outside with my family in comfort. Thank you so much for your services!
Molly is such a doll! :) Unique Outdoor has a fast pace when scheduling projects and are always thorough. I have never had a major issue with their billing and theyre very quick to accommodate. Mark, Molly, Jennifer and Greg are all great people to work with. Keep up the good work!
The experience Ive had with Unique Otdoors has been amazing. At the time I was having several projects going on at the house. Some were good and some not so good. But I had one project that went as smooth as silk without any issues. That was with Unique Outdoors. They installed my Mosquito misting system and it has been trouble free since day one for the past 6 months. I used them on my old house and if I move again I will have Unique Outdoors with me at the new house.Thanks for a fantastic job as usual.Craig Roberson
Ive used a lot of services for mosquitoes over the years and almost always had mosquitoes in the yard even though all equipment was working. Unique Outdoor seems to understand what it takes year in and out to keep the mosquito population down regardless of the conditions. The price is consistent with other services. One recommendation is to allow them to service the equipment with each visit and pay for the new valves etc. as required. My lawn care people sometimes to a number on the equipment.
Love this company! Did a great job with installation, great job maintaining our system quarterly. We dont have to do a thing when it comes to upkeep. Love that we got a remote with it in case we need to spray outside of our automatically programmed times. It has made a HUGE difference in our yard- we back up to a heavily wooded area and we can actually sit out in our backyard without getting bitten by pesky mosquitos. Best investment we have made! Worth every penny and they were very reasonable. Highly recommend!
Had a great experience with our outdoor lighting project. Ryan was our consultant. When he arrived at the house, he asked us about what we were hoping to accomplish. Where he thought there might be a better option, he explained his reasonings based on previous experiences. He sent us a detailed proposal that allowed us to understand exactly how the cost was calculated. This was useful in comparing other vendors. Ultimately, I found Ryans proposal and recommendations to be better then other vendors. Once we decided to over forward, we were contacted by the install team. They did an excellent job in placement based on our discussions with Ryan. Although the cost for professional installation is more than buying a lighting package off the shelf at Home Depot, the quality is much better and the end design looks awesome. I would definitely recommend Unique Outdoor Illuminations to others considering an outdoor lighting specialist.
The team at Unique has done a very good job with my Mosquito misting system. Anytime we have had an issue they have been very quick to come out and repair. I do the yearly service with them where it doesnt cost me anything extra for repairs or pesticide.
Excellent install. My husband is a custom builder so we notice many details. Fredy took great care to install the system in a way that you dont even notice it is there. Great attention to detail. We highly recommend Mark and his team.
Outstanding professional work. Excellent customer service. This company is second to none in Lighting and Mosquito design, installation, service and repair. I highly recommend Unique Outdoor Illumination & Mosquito Pros. Ive been a happy customer for over 5 years now.
We have known the company owner for years. He is a person who works hard and smart and is somebody you can count on.
Unique Outdoor Illuminations & Mosquito Pro have always performed expert installation and maintenance on my lighting system and mosquito spray system. Their staff excel in customer satisfaction, promptness, and reliability. I recommend them highly for any illumination project and mosquito control.
I cant say enough about how happy I am with these guys. Mike worked around my schedule to meet me for an estimate and then they again worked around my schedule to do the install. The install was quick and easy and I feel like I got a really good deal on my mosquito system. I would recommend them to everyone!
Excellent customer service. Excellent products. Extremely satisfied with my results. Would highly recommend for outdoor lighting and for mosquito systems.
This whole process and the ideas Mark came up with.... Just so easy and great! Very happy with the finished product! Highly recommend!
Indeed, experience is the best teacher, but my experience with these guys was scary. Look else where
Excellent experience and Greg was super responsive. They work with you too to optimize the lighting and look. Highly recommend using them. Greg was awesome!!
We loved our Unique Outdoors mosquito system so much, when we moved we had them install a system at the new house. They are honest, courteous, and a pleasure to work with. Highly recommended.
Unique Outdoor did a fantastic job on our landscape lighting. I would definitely recommend them to friends and family. They are very responsive and work in a timely manner.
Unique Outdoor Illumination installed my outdoor lighting. They exceeded my expectation in product, service and professionalism. They provided an excellent value.
Unique Outdoors Mosquito Pros were prompt and did exactly what they said they would do. And after two weeks my mosquitoes are almost completely gone.
The first thing I will say about Unique Outdoors mosquito control is IT WORKS. I have only had one issue with them, it was resolved so fast that I feel guilty for calling.A very good company.P MillerFriendswood, TX
Very good and easy work with. Highly responsive for any problem. Top customer satisfaction
Unique Outdoor has taken great care of us since our initial installation when they were just getting started. One call to the office is all thats needed to get someone out to service, check, or refill the system. Our yard is big and we have several hot spots for mosquitos, and the system has taken care of the problem very well!
We have utilized Unique Outdoor services and equipment on several homes and recommend them for outdoor lighting and mist systems. Excellent workmanship and service.
I have not had any mosquito issues after Unique Outdoors installed their system. The only time I ended up having an issue with mosquitoes is when the solution ran out... I would definitely recommend their services.
In addition to the effectiveness of the system, automated payments and recurring scheduled services make this a breeze for us. Mark and the office receptionist/scheduler are both great to work with.
I have used Unique Outdoors for the past 2 years and have been please with their service and employees. The quality and cost of service is excellent.
Solid, reliable service. We had a horrible mosquito problem. After installing the mister system, we can finally enjoy the backyard.Set-it and forget it. Like it should be.Regards,Scott
They exceeded my expectations. All were very professional. I am very pleased with my new lighting.
Unique Outdoor Illumination & Mosquito Pros are as professional and unique in the lighting design for your landscaping highlighting and defining your home and yard. Living in the Houston area, mosquitos can be as large as a hummingbird but with the bite that could be deadly to very very itchy, this system works perfectly for our application with a lake behind us sitting on acreage. Greg and Mark are very creative and truly care about how their products work and look on your property. The service techs are very professional, wear nice company shirts, drive very clean, stocked and company labeled vans. They are very knowledgeable about their products and are careful with your property as if it was their on. The office personnel work very hard to make sure you receive the best customer service possible.Im so happy that our landscape architect, Blair Michener of Up Country in Sugar Land, had worked with them and knew the quality of their service and the value their products brought to a home, recommended them highly to us.We definitely would recommend Unique Illumination & Mosquito Pros to anyone who wants their yard to make a dramatic statement, security lighting, or just a stunning warm and inviting yard and home. Mosquito Pros has been nothing but a blessing making our outdoor living areas, liveable.Thank you,D.S. from Missouri City, TX
A quality product and even better customer service. I highly recommend the folks at Unique Outdoor.
Mark & his team are fantastic!! Highly recommend!
I am a long term customer. They do what they say and do it well.
Great Service and fair prices for A+ quality work
Unique Outdoor is a great company with exception customer service. I have been using them for the last 5 years and am completely satisfied with everything they do for me.
Fantastic customer service, creative design work, friendly/trustworthy work force
Very reputable company. Good technicians.
Haven’t had any mosquito problems since installed
Always on time and work is very good!
Great job and great company!
Best mosquito removal tech in Houston
They do a great job
Does what they say they will do and sticks by the price they quoted.
Good service
Great system and service