This place BLOWS BMC/Bison out of the water. Customer service guys are great!! David Harwood was a huge help.

In this time of crisis. I am very thankful that my brother n I dealt with a guy name lucky. He got us what he had available for our pipes after this crazy freeze Texas had. 2021

These guys will take good care of you I personally have no complaints

Great product and great staff

Stephen gets quotes out fast, fair prices

As always great service and attitude

Great place to go if you need a cut bigger than home depot or lowes supplies.

All Good till time for delivery 41/2 late and had contractors sitting and waiting. When I called to find out were they were the person on the phone didnt sound like he even cared.. Just call on Monday was his answer . Might have to look around next time.

This is what a lumber yard should be. It all starts with the people who are honorable, and all about customer service that can only come from a family run business !This is the third house i have built using McCauley Lumber, Curt has always treated me is if I were a full time home builder, good prices and the service is awesome.

My company- Native Texas Landscape Design & Construction builds cabanas and patio covers. We get most of all of our building materials here. They have to be the best folks ever to do business with. While I’m certainly nowhere close to being amongst their larger clients, they certainly treat me as such. I would go so far as saying they have better service than any of my vendors. They have always gone above and beyond in providing me with world class service with competitive pricing as well.

Fast friendly service, loading was a little slower, but on a Friday in north east Houston was to be expected, order was accurate and banded, Id come here again, good prices on building materials.

Staff were helpful and knowledgeable. Outside crew loaded my lumber quickly. When I walked in, I had to ask to figure out how the process worked, instead of someone greeting me and guiding me. Other than that it was a good experience.

Great Service !!

Went here today to purchase just over $1,000 in cedar to use as baseboards in my home since we flooded during Hurricane Harvey. I walked in and received fairly prompt service by a nice young man.Went to the back for the lumber, where I followed a guy on a forklift to the pile of cedar. He went into a building and came out with some of my order. I looked at the boards he had and discovered they were damaged. He took me inside to see what was available, but none of them were in good shape. We agreed I would need to get a refund for these. Next we went outside to get the next batch, but again these were in bad shape, but I was able to find some that would work. As I was picking out non-damaged pieces a man named John came up to me and said “I cannot let you pick out your boards.” I explained what they were for and he repeated what he had already said. This resulted in me going inside to get a refund and the guy that helped me did not understand why John said this.If you want quality lumber & good customer service, go somewhere else.

This is the only company I use for all large projects. Delivery is always on time or sooner., if you have to go pick up they have employees that load for you, you dont get out of your vehicle.

Ive been here several times and always have had poor customer service received. Ill be looking for certain products and non of the guys will offer to help. I also dont think they like females coming into the store. Not once but twice, I have come into the store and was ignored for male customers standing right next to me. I originally thought maybe it was a bad day I came in and it would probably get better. This place is horrible. The prices are also considerably higher so I just couldnt find anything positive about this place.

Very good attention

The counter sales staff was very attentive to my needs. The yard staff was very careful to load the wood into my car. Excellent experience.

Every time I go into the store I love it great service fantastic prices and great quality of wood

Always a great lumber company to work with!!

These guys are true professionals. they have an unmatched selection friendly service and they open early. Its nice to shop a real lumber yard. support your local lumberyard.

My contractor used McCauley Lumber Company and the driver cracked my driveway when he delivered the materials. They will not take responsibility and refuse to even talk to me about it. I stopped by the store to try and reach a solution and the manager was extremely rude to me and refused to supply me the insurance information so that I could make a claim. Now I’m having to work through my insurance to deal with theirs and it’s been a major pain. The customer service is terrible if there’s a problem. I highly recommend not using this company for any jobs more than simple home repairs.

Great place to buy just about anything hardware / construction/ DIY related.

Very helpful and always has what you need in stock or can have it for you next day or 2.

Coming from big box stores, this company has great prices, great selection and friendly staff. I tagged along with my husband and was pleasantly surprised, (not sure why since Ive not been to a lumber company before)

Lots of help and various selections for variety of departments.

Great place to unload no overnite parking well stocked hardware store

Excellent service

Am a cabinetmaker .And Millwork company.We are so glad, really satisfying with Mculey.To be honest much better than many other companies .Andres SilvaInnova Custom Cabinets Dba.

I was there yesterday for parts for a gas heater and Guillermo had it right on the spot great service

Wonderful, helpful and very friendly. They have my business everytime!

They had trim available for my house that the big hardware stores no longer carry. Very helpful and knowledgeable.

The best lumber yard in town & great customer service hands down !!!

Great personable service. Competitive prices

You cant walk to their business because their sidewalk is under three inches of mud.

Pro Shop for Contractors. You can buy everything to build a house and they will Deliver it to your Site

The forklift operator was very slow for unloading the shingles.

They all sit there waiting for you to say something. The bald guy Lucky, doesnt count the money correctly.

Excellent

I call in my orders and they are ready and loaded with a smile. Thank you all

Nice genuine people, great selection!

Wend you pay for something you choose what you wantnot what the want to give you.Bad Bad service

Very Low quality in window stool wood

Employees werent very helpful.

Very knowledgeable staff

Pretty good service

Very friendly staff.

Not so nice

They are fantastic!!!

Bad service

Truck Driver almost Mauled me on 45 tried to report driver they kept me on hold forever. Trust if they keep allowing bad driving with no penalty, they will surely pay for someones life.

Perfect. atención to the customer

Good quality and cheap materials

Very good prices and also its very attentive staff

I recommend it you will find what you are looking for in construction material

Very expensive compared to others in the same business

Very good service I recommend it

Very good deal

Well

Great place, quite a variety of item to remodel

I was well taken care of is parakeet