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J Tyler Office Furniture
5920 Milwee St, Houston, TX 77092, United States
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J Tyler Office Furniture

Comments
Pr
Review №1

Our purchasing department called this company over two weeks ago, regarding purchasing new cubicles (67) for an extended project we are completing in the Houston area (Ben Taub Hospital).My supervisor spoke with the receptionist and she explained that she could not give us a sales person, nor an email address. (Odd?) She assured us that a sales person would call us back. We requested to speak with Patricia Bobadilla, to whom we had been referred to. (I do not know if she received the message). Regardless, the receptionist was very short and condescending in her conversation.My supervisor was assured that Ms. Bobadilla would return our call. It never happened. I myself tried calling a second time last Thursday 4th and was asked to wait on the line. After 5 minutes I hung up.I was able to locate another company (McCoy-Rockford) who was willing to handle our business needs. Enjoy your 1-star for being rude and not returning a simple phone call. VERY unprofessional in all aspects.

An
Review №2

Went there to look at some office chairs. Didn’t find a huge collection in what I was looking for but liked one chair that I liked. I couldn’t get then information on the chair at the time but gave the lady my card to send me the details. Never got a call or email.

Al
Review №3

I reached out to J Tyler because I had 2 Herman Miller chairs that needed to be serviced. They sent a technician out to see what parts we needed. This is when I began to experience delays with their company. I had to wait 2 weeks to receive a quote of the parts we needed, during this time I sent multiple emails expressing that I would like to expedite the process, with no response. Upon receipt of the quote, I promptly sent them the payment for parts they requested(which was not convenient, no online payment options, I had to mail a money order) they informed me that they must first receive the check(even though I sent them a screenshot of the payment), then order the parts, wait for arrival, then we can schedule service. When everything was done, it took 2 months from start to finish to have working chairs. The technician was very professional and worked very quickly, but their behind the scenes customer service could use some work.

Sa
Review №4

The people were very nice & respectful upon my arrival. The dock that I backed in was pretty tight but I managed to make it work. Gorgeous on the inside wonderful working environment.

P
Review №5

Slow,too many Chiefs. what happened to all the space in the dock?more cars,hard to serpentine thru the lot with a big truck.

An
Review №6

Amazing place, I when for a show room, fantastic attention, is not overpriced and they have a huge variety of almost everything you are probably looking for.

Pa
Review №7

Polly was great. Restrooms are clean.

Je
Review №8

Great Service, Fair Prices. Check em out.

Mi
Review №9

Real professional service and staff.

Th
Review №10

Its ok

Information
4 Photos
10 Comments
4.2 Rating
  • Address:5920 Milwee St, Houston, TX 77092, United States
  • Site:http://jtyler.com/
  • Phone:+1 713-468-2166
Categories
  • Office furniture store
  • Interior designer
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Health and safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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