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Chair King Backyard Store
5455 West Sam Houston Pkwy N, Houston, TX 77041, United States
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Chair King Backyard Store
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Ch
Review №1

After days and days looking for a nice setup to renew our backyard/patio furniture, we finally landed at this Chair King store. The store has an amazing supply of solid outdoor solutions and the personnel is extremely nice, competent, patient and accommodating. We had the pleasure to be served by Sarah Dinsmoor, she was keen to explain the differences between the various brands and options we were oriented to, never pressured us and gave us time to evaluate all options, work around pricing and helped us choose the best solution for our needs. We brought home a wonderful cast aluminum table, chairs, cushions and delivery was fast, professional and reliable. Definitely recommend this store for the quality of their furniture, the professionalism of their personnel very attentive to customer specifications and the overall great service provided. We may have spent a bit more than initially budgeted but we are confident we made the best choice for classy and durable outdoor furniture that will last for many many years.

Ro
Review №2

Great sales team!! Walked in with my husband and was greeted immediately. We then walked the showroom in search of outdoor barstools and rugs. If you know my husband, hes impatient and wants to purchase and leave. We found what we were looking for at a great price! We purchased, loaded and were happily on our way... Thank you for the ease of shopping.

Tu
Review №3

Super friendly and helpful with product info. I love our new lounger cushions.

Th
Review №4

Lots of options for quality patio furniture. Great customer service and helped us find exactly what we were looking for. Order came in quickly. We have ordered several pieces and are impressed with the quality.

ro
Review №5

Service was great .Very knowledgeable about the products .Prices were fair .Quality was the best I could find in the market

th
Review №6

First time there. Great experience. Left with pool toys. Will be back for furniture!

Ro
Review №7

Jeanne was very helpful and knowledgeable about the product lines and inventory. She got back to us with answers to our questions even though it was a very busy Memorial Day weekend.

Ja
Review №8

Excellent selection. Quality seems good. Excellent customer service. A bit pricey.

Su
Review №9

The staff at Chair King (I45 Gulf Freeway) were so great to work with. I had to change my order several times after leaving the store because it took my husband and I awhile to agree on patio furniture. Shea, Babette, and Brian were the best and were always so kind when I called to ask product questions and change my order. I also want to recognize Tim and Garrett at Chair King (The Woodlands). While I ordered my furniture at the Gulf Freeway store while visiting the area, my home is actually closer to The Woodlands store. I visited The Woodlands store several times to check out other patio sets, measure, etc. and Tim and Garrett were always more than happy to help, even though they werent getting credit for my sale. I received my new patio set last weekend and were thoroughly enjoying it already. Thanks Chair King!

Ja
Review №10

Been looking for new outdoor living room furniture and eyeing some pieces at Chair King for a while. Chuck was so patient with our questions and helping us with options. He and his manager Josh helped us stay within our budget. Customer service was off the charts. Highly recommend their store.

Ro
Review №11

Excellent service! Dakota was very helpful and made sure we got exactly what we were looking for.

Je
Review №12

Our experience at Chair King could not have been better. Josh Pemberton was the perfect salesman - helpful but not at all pushy. All the staff were courteous and made us feel comfortable. We found just what we were looking for - and more. ☺️ Next time we’re looking for outdoor furniture, we’ll be back!

Cy
Review №13

Very helpful and nice.

To
Review №14

Good location with lots of options on patio furniture. Pricey and quality items. Steven helped us and I was happy with his level of service.

Ma
Review №15

Berie was so very helpful & very nice! So much to choose from. The quality is superb!!

LI
Review №16

Always pleasant and helpful

Br
Review №17

Have been purchasing from Chair King for over 20 years. Great products and stellar people to work with. Great prices in their Clearance Center too!

De
Review №18

Chuck made my experience smooth and worry free. He was patient, professional and knowledgeable.

Jo
Review №19

Joshua was great. His knowledge and advice were instrumental in our decision.

Ma
Review №20

The Showroom service was great but the delivery Hit Shot experience was THE WORST. They did not call to let us know they were delivering and they dumped off everything and did not install it as they promised they would do. Horrible follow up in the installation. Ruined the earlier experience. They did not follow through as promised. We are missing items as well.

Jo
Review №21

Knowledgeable sales staff, Joshua was great! no pressure shopping, great selection, well made products but a little pricey hence the 4 stars. We did purchase a great small set on clearance at a good price and the boss loves it ... happy wife happy life ...2nd trip for umbrella to match our recent purchase: it was affordable and a perfect match with the same great customer care from Joshua ... he even pulled it from inventory (no waiting at the distribution center) and loaded it in my vehicle ...

Ba
Review №22

Our warranty experience this time was positive. Reasonable quick turnaround and good customer service.

Sc
Review №23

Your people and your selection are exceptional. Charles took great care of us and has ensured that we will continue to be customers.

Ri
Review №24

Called for a warranty issue. Was addressed quickly and replacement parts received in 2 weeks. Repair worked

Fl
Review №25

Charles did great, really friendly and helpful!

Jo
Review №26

Great experience! Smoothe quick friendly service!

Ci
Review №27

Extremely good experience. Salesman and store manager was extremely helpful.The store on the frontage road off 290 is very large and a great place to shop.

De
Review №28

Very helpful with picking out the proper piece to enhance our patio.

Sc
Review №29

Excellent Customer Service. Great Product Selection. The Customer Service I (We) Receive is Always First in Class. Highly Recommend...

Al
Review №30

Great experience and service. Staff was extremely professional and listened to our needs. Great purchase for our family!!!AL

Su
Review №31

Got a really great deal on a patio dining table and furniture for the outdoor fireplace area at our new home. Bassam was such a pleasure to work with. The store manager, Mr. Berry (sp?) was so personable and gave us a little extra discount on our purchase. Will definitely be shopping again soon!

Vi
Review №32

I’d bought some couches from this store through Steve and Kevin about 2 months prior. I saw a must have table/firepit at another ChairKing and because of the awesome experience I’d had with these guys I contacted Steve to see if they had it. Sure enough the service was top notch, and absolutely love the cast aluminum firepit.

Ki
Review №33

Great service with Joshua at the chair King Backyard showroom on the beltway near Tanner. I highly recommend this store for purchasing quality products that will last for years.

Al
Review №34

Chair Kings selection, pricing, customer service, and ability to consult on make the ultimate backyard/patio design is UNPARALLELED and I would never do business with another outdoor furniture company other than them!

Jo
Review №35

Great company, excellent staff. I ordered the incorrect size and they made the exchange painless!!!Thanks again,John B

Ry
Review №36

Lots of choices available and staff was helpful on my decision.

Ai
Review №37

Awesome, beautiful store.

Al
Review №38

Linda was great. She provided excellent service.

Er
Review №39

The prices are insanely high and the quality is not great at all. The store itself is nicely laid out and service is great.

ch
Review №40

After some issues with getting replacement cushions under an extended warranty, the situation was resolved satisfactorily, thanks to the diligence and concern of Barry at the West Sam Houston Pkwy store, and Natalie at Corporate.

Mo
Review №41

Incredible products, excellent and professional services.

St
Review №42

Great place and lots of help

Je
Review №43

Excellent service !

Information
38 Photos
43 Comments
4.8 Rating
  • Address:5455 West Sam Houston Pkwy N, Houston, TX 77041, United States
  • Site:https://chairking.com/
  • Phone:+1 713-554-1480
Categories
  • Outdoor furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:12–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–5PM
  • Sunday:10AM–7PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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