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Advance Auto Parts
157 Washington St, Hudson, MA 01749, United States
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Advance Auto Parts
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sh
Review №1

The commercial parts, Woman employees of this place is extremely disrespectful. I do not believe she owns the business to be acting the way they do. You’re an employee do your job. But not in this case. I called to get a part and the girl that I was speaking with started catching an attitude out of nowhere, arguing with me and kept on hanging up the phone and every time I tried calling she hung up the phone. Advanced Auto Parts really need to retrain their employees and teach them how to act.

Ja
Review №2

Not to bad of a Auto parts store, nothing isCheep or reasonable anymore. Parts are pretty high all over. If they dont have the parts for you they will have it in the sameDay. Very good service, sometimes the parts will not make it out to them. And theyre good about not giving up. They callFor another warehouse to find it....

ju
Review №3

I feel they really were happy to help me out. Good customer service.

ba
Review №4

Fast friendly service. I usually hit the autozone by my house, but they came through in the nick of time for getting the last items I needed to redo my lower control arms and sway links.

Sh
Review №5

One of the Auto Parts employee drives red pickup truck recklessly and almost killed a lady while crossing the road near Shaws (next door). When I stopped him, he started to abuse me. I will write to the corporate office and other social media platforms as well about this incident.

An
Review №6

Went in because i was having some car problems .. the guy at the front desk was too busy flirting with customers that he didn’t even acknowledge i was there … then after patiently waiting the guy tells me he’s short staffed and can’t go outside .. so you can sit there and flirt but can’t help someone out … had to drive my car up the street the the competitor where they assisted me right away … if you know that you’re busy recognize when someone comes in and ask what they need in case it’s something you can’t do at that time … and having more than one person on per shift helps

ma
Review №7

Good help. In and out.

ch
Review №8

Trying to locate bulbs 💡 for motorcycle 🏍 dealer item only

Id
Review №9

Very professional and helpful on my order.

De
Review №10

Advanced is the place to go. Very knowledgeable and helpful staff, great service, and reliable products.

Mi
Review №11

If they dont have it at AutoZone you definitely can get it there

Da
Review №12

I stopped by for new wipers, nice store with good prices.

Ri
Review №13

Very helpful and friendly.

Ro
Review №14

They change my battery in the freezing cold,no extra charge,great help too!!

Ja
Review №15

Best place to get parts that you need for your automobile. Outstanding service always.

Ma
Review №16

Everything about cars parts, its here. So try it.

Co
Review №17

I called before going about having them interpret my check engine light. And when I arrived they remembered my call and were super helpful even though I wasnt buying anything. That called earning goodwill.

Ia
Review №18

Last week I was in a major bind and the part I needed was not available at yalls location. However your two associates, Billy and Georgia, saw that in my great deal of stress I was scribbling all sorts of information about the part number and which stores had it with a pen I borrowed from them and was jotting this all on a ripped up pizza coupon sheet (with all sorts of hard to read notes i scribbled on there). As I was leaving, they stopped me and insisted I take not only the pen with me, but also handed me a sticky note pad so i had a clear slate to use more efficiently on my quest to fix my car. As weird as it sounds, that little act of kindness threw me off and gave me a second to breathe. It not only made my day but they ultimately helped me fix my car that night, even though the part i needed just happened to be out of stock. From now on, Ill always check here first and recommend this location to everyone. Corporate better be treating everyone in this store right. Ive had nothing but great experiences from here since I came in on the grand opening (this one experience was just the best and felt needed to be shared).

Sa
Review №19

Good service. Very helpful staff.

Lo
Review №20

Clean knowledgeable staff,reasonable prices.

tr
Review №21

The employees are very friendly and knowledgeable. They always treat you with respect even when you dont know what youre asking for

sh
Review №22

I just got windshield wipers there. The Kuy. Who replaced them 4 me i would like to thank.. So Ty Steve your the best.. Keep up the Great work. If theirs more than 1 Steve, hes the very tall Kuy with locks.. Thanks again for the help and great suggestion about selling my car..

Bl
Review №23

DOESNT ANSWER THE PHONE AND IF THEY DO ITS ON HOLD FOR 20 MINUTES

Va
Review №24

Great costumer service!

An
Review №25

Found what I needed as usual

Ja
Review №26

Good store and good staff. I always ask what I need so I dont waste time trying to figure it out and the staff here do a great job of pointing me in the right direction. They dont waste time or try to sell me a part or item I dont need...

Ja
Review №27

Auto parts with ADVANCE are also not available on site. So there they have to orderYour choice of parts and accessories thenYou will be called on to pick it up sometimes that is really agervation. But Advance doesHave a lot of peoples parts. So the priceWill be matched if you have seen it cheaper.So all around I do like it very much.

Sh
Review №28

I am not much of an auto parts expert. Just mostly buy headlights, wipers and auto detailing supplies. After a few trips I have found the staff to be very helpful and friendly.

St
Review №29

As I searched online for a muffler Advanced Auto ad popped up offering a 25% promo discount. I immediately ordered and saved $36.Within 30 minutes I picked up the muffler and about an hour later had it installed.Thanks Advanced Auto

Sa
Review №30

Good

Ju
Review №31

Had to find someone for help and I felt like I was bothering her or something but I have to give her credit because she told me about a rebate on a item I was purchasing and I greatly appreciated it, but I wish they would send a cash rebate and not a advance auto gift card.

Da
Review №32

Better than average parts store. If they dont have it can usually have it next day.

Li
Review №33

Went there for new wipers, a nice gentleman installed them for us, in the rain, with a smile on his face. We very much appreciated him and his service!

Da
Review №34

This store isnt too bad. The inventory felt lacking in comparison to AutoZone across the street.

Ty
Review №35

I was stopping in to get a part for my car and got much more than expected. The person who I dealt with his name was Keith he was extremely helpful with the knowledge he had about cars. The rest of the staff was very frimedly and helpful as well. Keith even gave me a few pointers on how I could save money in the future by checking for coupons and other issues to look out for with my car. It is nice when you can come into a store and get to talk to people who will give you an honest answer, instead of trying to just sell you products you dont need. I have been to many auto parts stores in the past and have gotten really bad service and information. From now on this will be my first choice to get parts. Thanks again Keith and the advanced auto team of Hudson.

ah
Review №36

Great experience.

Je
Review №37

Friendly people,good prices,good selection

Au
Review №38

Great service with a smile, cant go wrong with this store.

We
Review №39

Crew is always friendly and helpful

Ch
Review №40

Good store always shop there but sucks when they dont have parts available please please keep or get more parts available saves everyones time I had to go 3 towns over to buy struts from autozone and paid more keep in mind people cant always wait for the parts to be shipped or go to other stores on the other hand love the discount promo they apply when I buy in store.

Pa
Review №41

Very helpful employees, better location than Autozone which isnt bad either but this is my store of choice now. Customer service is key and they got that down.

Ri
Review №42

Recently opened where the old Rite Aide used to be. Popped in for a battery. Wasnt busy and staff were friendly and helpful. Seemed well stocked.

gr
Review №43

Just returned online order but this store seemed well run and organized

Cr
Review №44

Very knowledgeable get your parts for you

St
Review №45

Have all your vehicles needs.

fr
Review №46

Very pleasant check and charge my battery for no charge :-)

Co
Review №47

The staff is very knowledgeable about auto repair and the correct parts to fix problems

Ru
Review №48

Diagnosed and replaced my Civics car battery in less than 15 minutes. Very friendly and honest service.

Ai
Review №49

Shawn was so helpful and kind. He really tried to help us out.

ph
Review №50

Only auto parts store where I get put on hold every time I call asking for parts

An
Review №51

Great service.

Jo
Review №52

Very nice staff and reasonable prices

An
Review №53

Good customer service.

Mi
Review №54

Very helpful and friendly staff 👍👍

Jo
Review №55

Its ok... had what I needed took a long time to get help

EL
Review №56

Good products👍

MA
Review №57

Very good customer service

Pa
Review №58

Friendly and helpful staff

Sa
Review №59

Very helpful

To
Review №60

Great auto parts

Co
Review №61

Very helpful

Ke
Review №62

Regret every penny I spent in this place

An
Review №63

Great service

je
Review №64

Friendly and helpful!

pa
Review №65

Never been there

Se
Review №66

Order online and use coupons!

Dr
Review №67

Good service

Er
Review №68

Excellent attention

Er
Review №69

Excellent

Jo
Review №70

Theft

Information
37 Photos
70 Comments
4.5 Rating
  • Address:157 Washington St, Hudson, MA 01749, United States
  • Site:https://stores.advanceautoparts.com/ma/hudson/157-washington-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 978-293-3840
Categories
  • Auto parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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