The customer service in store is excellent. I was having trouble with a gift card and had difficulty contacting the call center, so I came in person to get the issue looked at. Gabby came to help and stayed with me for almost an hour figuring out and fixing the card and was sweet and super pleasant the entire time. Shes an absolute star.
Clean and very nice store. Most of what I was looking for was easy to find. Staff was really helpful
Quick service at checkout and cutting counter. Clean store. Lots of selections. Well stocked.
Love JoAnns! 1st, there are always discounts, sales, and coupons to use. Their app is very helpful. If you make an account you can almost always have at least one coupon every trip. Theyre good coupons too! The store is always organized and clean with good prices. Ive never had a bad experience with the staff. They always know what theyre talking about and are super helpful. Even on the days when the line is long they make sure to keep the registers manned and get everyone through the long quickly. Pictured is fabric quarters and other fabric.
Very nice and clean store for have an HQ like set up. Staff was very helpful and they had a very good selection of products in the store.
Love Joann Fabrics..have for years. Great sales
Normally we have a good experience. But tonight my daughter purchased alot of differant fleece to make blankets 7 differant patterns and spent 140.00 we get it home and the cutting is horrible. Im not saying it should be perfect but when you have 4 yards of one pattern and you have to cut almost a yard off to make even is very sad. Very disappointed
Was able to find what I was looking for and cashiers are always so helpful with coupons.
People nice and they keep moving things and you cant find its retail here dont lose it thats your?
Joanns is headquartered at this location. It is by far the nicest and most maintained store Ive visited in the area.The staff is friendly and very knowledgeable in all things crafting. On my most recent visit they were out of several items on the shelf that they stated were in stock on the website. We did have to inquire about the availability of the items. The staff was able to locate the big ticket item we went for in the back stock area but the other item I adjusted and purchased something else. I will continue to shop at this location for my future crafting needs.
Got a paint set for my grand daughter and ribbon to put on her hat the young girl at the register helped me with the app for discounts was great
This was one of the nicest joann fabrics Ive ever been too. The staff was friendly and knowledgeable.
Always able to find more than what I need.
Got a good deal on a cricut machine, sales lady very helpful
Knowledgeable staff always at hand. Store is clean and nicely laid out. Its easy to find everything and more than you need.
Great selection of fabrics, crafts and more. Helpful employees.
In todays world of negativity, I give props to the employees at the Hudson, Joann store. Every single one that I came across had a smile and asked if I needed help with anything. Thank you for your cheery disposition and helpfulness. Well done Joann!
A wide variety of crafting items. Just about anything you may need to sew, paint, and all kinds of art projects. This location is nice and well kept. Staff is very friendly and knowledgeable. I will definitely be back here for any other crafting items I may need.
Best place for delivery easy &fast delivery overnight parking on street..
All right ✅ they had what I wanted
What a great place!!! Alot of fun stuff! Friendly staff
Always have a wide selection for decorating or gifts
Good service bot too crowded
This was the typical Joann store, somewhat larger than the few remaining in the area so I had hoped for a larger selection in some areas like craft paint, beads and beading accessories and they had very narrow book selections for quilting which I found a bit odd.The store itself was pretty clean albeit some items were a little muddled. (As though employees were a touch lazy about returning them to their proper places -bins of beads under where they should have been hung-).The staff was friendly and helpful. This was over all, a standard craft store.
FABULOUS!!! EVERYONE WAS HELPFUL AND FRIENDLY ..THEY HAD GREAT SALES AND HAVE EVERYTHING YOU WOULD WANT ..GREAT INVENTORY, I WOULD SUGGEST THIS PLACE TO EVERYONE ..
Everyone is always super helpful and in good spirits, very sweet. No one ever walks by without offering to help with something. Cashiers always remind me to use my coupons and are patient as I fumble through my texts and emails.Associates are familiar with service dog etiquette and are very respectful to give me and my dog space. Those who want to greet her have been very polite.The store is clean and organized, I can always find what Im looking for easily.The only problem with this JoAnns is that I ALWAYS impulse buy more than I should!!
I love having the flagship store in my backyard!! They are so amazing all year but today (Black Friday) They were a well-oiled machine!! Keeping everyone safe and getting people through the line in record time. I was poetic. Thank you, Joann Fabrics and Crafts
Quick unloading. About 30 min.
Huge store. Tons of fabrics. So much variety! Knowledgeable staff. They have pretty much everything you could need for crafts and sewing. They didnt have exactly what I was looking for so they helped me find something that worked as a perfect substitute.
Found exactly what we were looking for, and would you believe in the discount bin. Gotta love it. Staff always very nice to deal with.
Great deals and coupon friendly.
Really had a great time at Jo-Ann Fabrics and crafts. Everyone was very nice and very helpful and I do believe I got what I went for and maybe a little extra. Cant wait to go again.
Couldnt find anyone to help us locate what we were looking for
Great store but hard to maneuver aisles in handicap scooter. Things too crowded & hard to get around.
This is a huge JA fabric store; right next to their headquarters. So much in all kinds of fabrics, all kinds of crafts from baking to painting & other hobbies. I spent an hour looking.
The associates are always so kind and knowledgeable! They are creative with the ability to come up with substitute tools/materials for a variety of crafts. Definitely a great location.
This store is massive! We came down here to look a specific fabric and were not disappointed. Its an hour drive but Im sure we will be coming back.
Everything you need- one stop shop for sewing, embroidery, etc! I love this store!
Needed artificial flowers. Not what they used to be. Left empty handed.
Pretty much anything you want or need in terms of crafts and fabrics, JOANN will have it. Big downside is there were a lot of seasonal promotional items where people stand in line to check out so it was very difficult for me to check out all the items on sale when people were trying to squeeze past me with their shopping carts to get to a register. I think they need to rethink where they put items, especially those that are on promotion or widen the area where people walk through and stand in line to wait for a registered open.
Love the huge selection of stuff and have been loyal customer for many years but was not happy with last visit and probably wont be returning for awhile if ever. Be careful with differences between online site and in store. Found several things on website that when I tried to buy in store for price advertised, they wouldnt honor even though were exactly the same and the employees we spoke to werent very helpful. Very disappointed, but still gave couple stars for beautiful stuff at maybe high prices. Sales can be great though
Wife likes this store. First time at this location and I can assure you we will be back !! This might be her favorite.
Biggest Joanna I have ever been to. Great service
Ordinarily I love Joanns. Today, however, not so much. I was looking for a certain item and couldnt find it. The first clerk I asked just started working there. No problem. The second clerk I asked led me to something totally not what I described. I explained further and was told there was no such thing. Ive been sewing longer than this chick has been alive...a lot longer. And Ive always bought it at Joanns. So I gave up and bought it on Amazon.
Lots of great finds!!
JOANN Fabrics and Crafts is a paradise in the world. You not only find everything that you need but you also descover new talent and new ways to enjoy crafting creation. Great store, just need more money for all that I like.
Stocked full of everything you can think of but alot of the isles are super narrow.
First time being there! Had carry out, the food was delicious! It was busy! Waitress forgot the lemons but brought to us when we told her!! Overall good waitress! Good place to eat!!
Needed crafts. They have crafts. Success.
Love love love!! What a fun place with so many different times of yarn for all my different projects!!:)
Whats not to love?! I could (and do) want stood this store for hours!
The framing department was excellent to work with. David did a great job recommending mattes with frames.
I always enjoy shopping here and the staff are always helpful
Marvelous selection, very caring helpful staffers, great place to shop. If they do not have it in stick, they will order it for you. I LOVE this place!!
Great store. Extensive supplies from decor to crafts to all your sewing needs! Very kind and informative staff. Great hours. It’s a drive for me but we’ll worth every trip!
Really great Texas toast!!
Jo ann fabrics was real nice in hudson. Its actually where the corporate offices are. Danielle and I went . Were going to get in touch with our creative side along with she and her sister are in these nice little diet/ excersize trends. Also going to check into some tye/ dye accessories to make maybe like 3- d pop out decor and shes going to start making and selling dazzling dirt kickers. Im into learning how to machreme small coin purses or credit card pouches? Never can handmake too much cool stuff! Fashion is forever changing and very dareing so were gonna just DO IT!9
I went to pick up my curbside orders last Friday. After I called 3 times and waited in the car for over 20 minutes, my husband decided to went to cashier to pick up thoughts they might be very busy. Turns out they arent busy at all. Just nobody care to bring our orders out. Very disappointed.
Love this Joann so much! Staffs are friendly and so helpful (“: loving to get my yarn there
Placed my first curbside pickup & couldnt have asked for quicker service. The young lady was at my car in less than a minute. She was so polite & professional.
Most of the staff is very helpful and can answer a wide variety of questions.
Great selection of fabrics and craft supplies. We love to come here for the large selection of seasonal decor.
I hadnt been to JOANN Fabrics for a while but when I went there last week I was very impressed by all of the new items that the store had. I will be returning more often.
Love browsing holiday decorations here. Great store with many options.
Very nice store. Very nice employees. Extremely helpful.
Best craft store around! Only downside was the long wait in line.
Really big store with anything you could need to waste money on.coloring, toys, crafts, home goods, florals, seriously anything and boom just like that your paychecks gone.
I love it here
I was literally in and out in minutes, I had seen on the website that the Hudson store had what I needed, and made a plan to run in after work and before classes, and it worked out perfectly! The casheirs were super friendly and didnt even question my hurried state
They are always able to know what Im looking for, even if I dont.
It was great! Huge store. Had so much stuff!
Great finds and bargains on crafts
Love the ability to order on line, then pick up my purchases curbside.. without ever getting out of my vehicle!
The very best!
Sue at the sewing machine center was very helpful and knowledgeable and her patience was calming.
Love the staff and the products! Always so helpful and thanked me for bringing my dog in. Im a crafter from way back and this is my favorite craft store
Very poor customer service. I have placed an online order that I am waiting now 7 weeks for. I have completed the online form for assistance and have received only an email to say it was on the way. No tracking number available but they were efficient at charging my credit card. Other orders that I waited 10 days to 2 weeks for were suddenly no longer available. There is no customer service number that I can find. Have shopped for decades at Joann but will be taking my business elsewhere.
Very nice everyone was so pleased to help!
Went early Christmas shopping was not disappointed. 40% off of all of the craft kit for my great-grandchildren plus an extra 20% the entire purchase going out the door and it was like a hunting find for the clearance items I got some good stuff. Love this ❤️😍😍😍
They didnt have any material under $4,99 a yard
Helpful staff. They have a great selection of sewing and crafting supplies.
Great location huge store the people are awesome and very helpful
Staff was friendly and knowledgable. Selection was excellent. We did not find everything we were looking for, but did find alternatives.
I love curbside pick up! Order was perfect! Pleasant staff. Wonderful service
I love to paint and this company is doing super well to accommodate people during COVID! GO JOANNS!
Nice to see a store with an abundance of supplies all in one place.
Love all the options some of the staff probably shouldnt work there and are very impersonable.
Went in for some yarn, which they had. Also went in for some acrylic paints. Wow, what a disappointment!!! They had some but most of the area where it was the shelves were empty. Will be looking for a new source for this. Dont know why they were not restocking their shelves for this item.
Always a good place for crafts and hobbies
Best place on earth. Huge selection and great customer service.
I love this store and the location is great! The people are always so friendly, employees and customers. I can always find what I need and if I have trouble locating it there is always someone to help! Plus the deals are great!!
Love this store, but always too few registers open at the busiest time, especially for a company headquarters.