Unprofessional!I stopped to look at a 2013 Expedition that Jed told me had new tires and brakes. It was listed for $9999.00 and he told me hed take $300 off the price. After the test drive my husband told him the vehicle was pulsing when braking so he said hed have his mechanic look at it int he morning. The next morning he called me and said, your husband was correct, it was the brakes. We replaced the rotors and pads on the rear. We went back later that day, drove the vehicle again, and the pulsing was gone. We did notice that the wheel was black and when I mentioned it to Jed he said they had to use a torch to get the lug nuts off and it burned the wheel. I asked him if hed consider a lower price since we would need to buy a new wheel. He said no and then proceeded to say, I put $700.00 into that car today. You changed your mind, I changed mine so Im not giving you the $300 off either, in fact, Im not going to sell you the car. Give me the keys. We assumed since he told us it had new brakes and it didnt that he should have fixed them so we couldnt understand why that was our problem?!?! We were completely caught off guard at his unprofessional behavior so we left immediately. Checked the listing the next day and he raised the price another $1000.00. I should have listened to the other reviews that said he treated customers poorly. Buyer Beware!
Just bought a van from Rock Motorcars and would 100% recommend them. Ryan was not pushy and went above and beyond to assist in the sale. Mike was excellent in getting us set up to get on the road. Price was fair, service was excellent and any issues both Ryan and Mike were eager to help. We shopped around for weeks and drove 3 hours from Michigan and we are glad we did. We can’t wait to explore and camp in our new van! Thanks guys! Rebecca and Allyson (and Goose the Boston Terrier)
Had a horrible experience. My husband was trying to go over the things that were wrong with the vehicle. Owner refused to listen and swore at my husband and told him to leave. Bad business practice. We drove 4 1/2 hours on his word that nothing was leaking and low and behold the oil was leaking and it had low oil pressure. The photos benefited him, there were cracks in the plastic on the interior. You expect for $29,000 you would get better. He did give us $100 for our gas but this is before he started using the f word. Poor customer relations.
Easy Transaction, fair price, for company work van. Good inventory, and better than average quality vehicles for the most part. Like any/all used vehicles problems could exist w vehicles, but the selection and overall condition they had on hand was good. nothing particularly excellent about the condition the vehicle was delivered in (we performed some minor maintenance, all fluids, upon taking receipt) but the price vs condition - the value, is there. Enjoyed working with a local business and owner operator.
My Husband was sold a truck a few years back that was wrecked & rolled into an embankment. This dealer did not think to mention it to him or give him the proper car fax papers with ALL of the information on them. He went to trade his truck in, and we found out from ANOTHER DEALERSHIP THAT IT WAS DAMN NEAR TOTALED! Highly do not recommend these guys unless you want to be lied to.
These guys are professional and have a great inventory of trucks, sedans, and even some commercial vehicles. I sent my buddy there for a pickup truck and he left with a great deal, good financing and even an extended warranty! Check them out...right alongside of Route 8 North (Hudson area).
Bought a van as is with no warranty. Had a problem with the van and it was taken care of immediately. I highly recommend this establishment.
Great place
Owner and staff are very nice and helpful!
Best cars and trucks around for a great price would recommend everyone to shop here first
Very clean vehicles and honest deals
Used car dealers.
Great customer service!
Friendly service.
Good old boy who is fair
The service sucked and the vehicles are way over priced
Amazing
Okay