Great family owned business, Steve and his staff treat you well, like a friend. Great prices and quality work
Everybody needs a mechanic thats honest and trustworthy, and in todays day and age thats almost impossible to find!So just thank the Lord that Steve at Key Automotive is such a mechanic that will take care of your car and you with the kind of dignity you will not easily find anywhere else.
The staff is friendly and knowledgeable. I feel confident driving our family around in a vehicle that has been serviced/repaired by this company.
Its reasonable. Some thi gs ate a bit over priced but wjst. Can you expect. With. Oriley building g right on top of them. But I can say they say cheaper that oriley
I would not take my vehicle ANYWHERE ELSE. They came highly recommended by a close friend A few years ago. From repair work, to new tires to oil changes, they do it ALL. Timley, trustworthy, thorough are a couple keywords that come to mind. Thank you for helping me with all my car needs. Grateful customer.
We have been using Key Auto for awhile and feel that they are 100% honest and fair. Whether it is a simple oil change or tricky diagnostics, they always come through. It is so nice to be known by name and treated like family. Even after we moved farther away from the shop, we still go back for the amazing service. We will continue to recommend them to family and friends!
I had a great experience with key automotive! I brought my Silverado in to have them replace my front struts and an oil pressure sending unit. From quote to completion the service was exceptional. Steve has an encyclopedia of vehicle knowledge stored in his head and cares about his customers. Honest vehicle repair at a fair price!
Always great service.
Great service, fast & thorough. I plan to make this my go-to 4 anything auto
Had a blower replaced 4 months ago and under warranty..... When and with the exact same problem they did a diagnostic test and didnt tell me it was going to cost anything and when I went to pick up my car they told me it was something completely different even though it was the exact same issue that I was having four months ago. I refuse to pay took my car in the owner respectfully told me to get the F out of his store. He did not like when I told him I was going to get a second opinion he instantly went to me and my family are not allowed in his store. Do not go here
Auto repair professionals you can trust! Ive used Key Auto for years....always treat me fair, use the best parts and provide excellent service. I highly recommend Key Auto if you want it done right.
Thank you!!Amazing service, friendly staff and wow honest and trustworthy like I have rarely seen in the Automotive world! Thank you Steve Cox for setting the bar so highIntegrity is a rare find in today’s world! Key Automotive is black and white, and for that I am proud to say I am a customer for life!
Steve and his team at Hugo Key Automotive are knowledgeable, professional and do a great job! I think Service is Steves middle name.
Great place for parts and very knowledgeable auto techs.
Not Good. Very Bad. Went to have warranty work done. They called and told me I needed new brakes. This was unrelated to the warranty work. They said I needed new brakes. They said they could not remove the back brake drums on my 2009 GMC SIERRA. Told them not to fix I would do them myself. They told me I would break my drums if I tried to take them off myself. Well I got them off with no problem, used the brake adjustment tool as one should. Found that they had broken the wheel cylinder and keeper spring and post when they tried to remove them without backing off the pads. As should be done. Went back to have it repaired and they refused to fix what THEY HAD BROKE. TOLD ME NEVER TO COME BACK. Note if I had not taken the next day to fix my breaks it could have lead to a catastrophe
Every experience is the same --- honest, practical, economical, and the work they do is solid. I can send my kids in with their cars knowing they wont be taken advantage of by Steve and his staff, theyll get what they need and get good advice.
Great team to work with!
Had alignment done on my truck turned out very well. Great customer service and satisfaction.
Purchased a Deka Battery 1/17 and it’s dead today, called the manufacturer and they said there’s a 2 year warranty on the battery. So I called the Key Automotive where I purchased the battery and they cannot help me because they don’t keep tabs of any records unless you have a business account, just a joke and they are local. Sucks I have to go to forest lake to Napa or Autozone for 2018 record keeping. So my advice is Key Automotive May be close to where you live but if you lose your Receipt good luck to you.
They always do a great job and find the right solution!
I had an emergency stop at Key Automative to check if my car breaks are damaged, and I was absolutely surprised how quick and professional the service was! Im so glad I found these guys. Thank you for fixing my car!
Full service repair. Friendly staff. I will keep them in mind for my next repair.
I can always feel good about taking my vehicles to Key. Fair, honest and knowledgeable.
They do not honor their warranties! Very rude owner will never go back!
Steve is awesome!
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