Michelle at the Humble/Houston location was awesome. I have been considering purchasing patio furniture online and decided I needed to see what it looked like before I spent my money. She explained to me the pros and cons of the different types of patio sets. I told her I would be back over the weekend and bring my husband with me. Not only did she remember my name when I came back on Friday, but she remembered what I told her my husbands name. We purchased a patio set from her and left the store feeling really good about our purchase. Thank you Michelle for your excellent customer service.
This is or second review for Chair King in Humble. Curtis and Michelle were able to get us incredibly good deals on our dream furniture! I would highly recommend this store!!!!
Mr. Curtis Henderson (Humble) provided excellent customer service. The professionalism he demonstrated should not go without notice. Especially in the world we live in when consumers are not appreciated. He went beyond just making a sale, but wanted to make sure that I was completely satisfied with my purchase. I will be recommending family and friends to Chair King and specifically the Humble store.
Our experience was great! Great customer service, friendly and just over all a great experience. I would definitely go back and highly recommend this location!! The manager and sales woman went above and beyond to make sure we were satisfied with our purchase! We left extremely happy!
Michele and Curtis were a big help!! Michele worked with use on getting the patio table and chairs at an amazing price. Curtis helped with loading our furniture to make sure damage wouldn’t occur. I highly recommend this store to everyone.
Curtis didn’t just make our recent purchase great he made it an exceptional buying experience! We have made quite a few purchases over the last 17 years with Chair King always happy with the quality of the pieces and customer service, but Curtis went above an beyond to make our shopping experience a pleasure.
From beginning to end service at Chair King was impeccable. Curtis Henderson worked diligently to help us find the configuration of patio furniture we were seeking. He also provided useful information about the stores inventory and the patio set we ended up buying. Communication was always timely, and we never felt pressured. I would call ahead and see if Curtis is working.
Hats off to Chair King - Humble! The store manager, Curtis and his staff were very pleasant and helpful. Curtis went out of his way to assist me with ordering replacement parts. I’m referring all of my friends to the Humble, TX location.
Just purchased the most beautiful day bed for our backyard! Curtis at Humble Chair king was so helpful and I can’t recommend him enough! He made it happen in a short time frame right before my Birthday party! Anyone needing patio furniture, this is the place and Curtis is your guy! Thanks for your 5 star service! We can’t wait to come back for more!
My husband Jimmy and I purchased a high quality set and several extra pieces from Chair King. We have always been pleased with their quality and durability. And they look just beautiful!!! Our patio is so nice because of Chair King. Yesterday Jimmy went to purchase an additional chair and side table. Yikes I thought because they are a little different from what we had. Omg I was pleasantly surprised when he came home because they went so well with what we already had and I love them! Jimmy said Curtis the manager provided excellent customer service. Thank you again Chair King!!!
I cannot rave on Chair King and Curtis enough! I walked in with a general idea of what I was looking to do and he went above and beyond my expectations; to say they were met is an understatement. Curtis was beyond helpful, he is also patient, very knowledgeable, and overall an amazing person to work with. From showing me different sets that would fit the description of what I was looking for, to getting a tape measure to make sure it would fit nicely in the space I had, along with setting up the pieces to be delivered in a very timely manner. I cannot recommend Chair King in Humble enough along with getting to work with Curtis. I will be back in the future for more pieces along with recommend them to anyone who is looking to improve their outdoor living area.
Curtis at chair king humble was so easy to work with. He answered all my questions with great knowledge and understood my budget. His customer service was above and beyond. We are looking forward to our new patio chairs and plan to purchase more once our new patio is finished.
The customer service was awesome very polite and knowledgeable. Answered all my questions and made suggestions that was very beneficial.
Excellent service and professionalism. Curtis went above standard customer service to ensure that we received what we were looking for and delivery was same day.. on Sunday!!!? Wow!!! I will definitely share this experience with my friends and family and contact Curtis for my future backyard furnishing needs.
Awesome experience! Second time buying from this location. Just there again this afternoon. Baylee was fantastic! Easy to work with and knowledgeable about the products and sizes. Told her what I was looking for (7 piece patio dining set), she gave me a quote (out the door and delivered) within 5 minutes, great price, in and out in 20 minutes. She is our new go-to for outdoor furniture!
Ordered high end teak patio furniture in May. It’s was delivered in July. Still waiting for the cushions to be delivered! We finally went to another store to get cushions so that we could enjoy our furniture.
Manager was great he actually loaded the table I purchased from in my truck.
They are truly professional.The manager is a1 he knows how to treat a customer.
I just got my new patio table and chairs here, and had them delivered! They’re just great! I can’t wait to try them out this weekend.And I so appreciate all the assistance I received from Curtis. He’s knowledgeable about his products, and helped me decide what I needed, even though I didn’t know what I wanted!! Lol
Curtis was absolutely wonderful!! Wonderful experience with this manager !! If you are looking for great furniture and great sales experience this is the place!! Thank you Daisha for your excellent and courteous help!!!
Wonderful service! We had no budget in mind and no clue what quality outdoor furniture would cost. We went through all the options to select the furniture we loved and would work great for our space. The team and Chair King was patient with us and very knowledge about the various products. They were even able to work with us on the pricing. If looking for outdoor furniture - you must stop by Chair King.
Great selection and even better service. We have shopped here several times and had nothing but wonderful experiences.
I’m not alone in being awed by the efforts of Michelle Parcel and Curtis Henderson. In my recent visit to the store, their efforts and hard work in bringing customer service to The Chair King. They are confident and focused on the customers need. Everyone that visit the store will definitely encounter that experience. With their help, I’m looking at a great summer especially after pandemic fatigue..
We purchased our patio set from the Humble location. The store manager Curtis Henderson was GREAT help. We could not be more pleased with his knowledge and level of service!
Had a great experience with Baylee and Curtis. They really made my transaction run smooth even though my credit card account closed and I had to reapply since I hadnt used my acount in a while. Store has a great selection of items.
Curtis was phenomenal to work with! Very knowledgeable with great customer service. He took great care of us! Will definitely recommend Chair King and Curtis to others.
My husband and I have had the absolute best experience with the Store Manager, Curtis Henderson and the Sales Associate, Michele Parnell. They gave my husband & I the space we needed to think and come back & decide on what was best for us and our house. On top of that, there were a couple of Labor Day Sales, in which they both checked the best sale price for us. Most importantly, the customer service and the experience we received was second to none! This is not our first time purchasing from Curtis either. Both experiences purchasing from Curtis were phenomenal!! We will be back to purchase more from Chair King Humble.
The staff at Chair King were very helpful with good ideas on my selection . The patio furniture looks great and it was at a fair price. I would recommend for those looking for outdoor furniture and accessories.
Chair King has a great variety of patio furniture. The store manager: Curtis Henderson- (at the Humble location on Hwy 59) is very kind, courteous and helpful. He answered any and all questions my wife and I had. He was very thorough and professional. We will most definitely shop at Chair King for our outdoor living purchases. Five stars from us ⭐️⭐️⭐️⭐️⭐️
Great customer service. Curtis, the manager, was very helpful with coordinating looks and providing product information.
Seriously guys, go visit Curtis at the Chair King Location in Humble. He is not pushy, not full of sales talk, and goes above and beyond to help his customers. We did try numerous other stores (including Chair King in The Woodlands), but found the selection and customer service the best here. Thank you again Curtis for all your help.
Curtis and Bailey provided excellent customer service making sure we got everything we needed at a spectacular price. The quality of the furniture and chairs Chair King sells is beyond better than what you get at other box stores.
I went in yesterday just to look for patio furniture, but the great customer service experience from Michelle was wonderful. And Curtis the store manager move mountains for me. He was very helpful and patience. I would recommend Chair King if you are ever looking for patio furniture. Thank you both for a GREAT EXPERIENCE. Davyre Celestine..!!!
Recently, we purchased a new home and have been looking at outdoor furniture. We asked for recommendations on social media and several friends mentioned Chair King. We priced around and decided the quality of Chair King FAR surpassed anything else we found.Additionally, Curtis, who is at the Humble, TX store, was extremely helpful. He wasn’t pushy at all, but answered all our questions and gave us time to think. He even stayed late to make sure our order completed.We highly recommend the Humble store...and ask for Curtis!
We had an awesome experience at the Humble Chair King. Curtis was a delight to work with. We got just what we were looking for! Thank you!
We had a great buying experience at the Chair King store in Humble. Curtis Henderson, the manager, was knowledgeable, helpful and very nice. We received great service and a great price. Curtis went above and beyond to make sure we left with exactly what we were looking for. Will definitely go back for our next purchase.
The team at the Humble location was AWESOME! Very helpful and courteous. Curtis, the Store Manager, worked with us and helped us find the perfect set for our needs. We purchased our new patio furniture, cushions, and a rug. Very happy! We almost didn’t stop at this store since we had gone by the Woodlands store and we’re not even greeted.
Great products and superb service! This is my second time purchasing from Chair King Humble, and would definitely use them again.
Michele did a fantastic job for us. We told her our budget and she worked up several different options for finding the right patio set that fit our needs and met our budget. Would highly recommend. Thanks Michele!
They had great stuff and the staff was super friendly. Definitely on the pricier end, but everything seemed to be much better quality than most places.
The team at the Chair King Humble TX location go out of there way to deliver an awesome experience.
Good service, certainly work with you,awesome help from mr curtis...👍
Curtis was wonderful tonight! I was there for several hours, and I kept him there past closing time. He was patient and never rushed me. He made sure I walked away happy with the set I wanted. Thank you so much!
Outstanding customer service! Humble Chair King manager Curtis and Sales Associate Michelle went above and beyond to make our experience the best. Their detailed and superb assistance with our pool furniture selection for multiple areas was thorough and knowledgeable. After visiting and comparing product, price and service at multiple stores, we are so pleased to give our business to Chair King.
Highly recommendGreat service, thank you very much.The chairs are perfect for the main entry.Good quality and great price.Happy customer.
Loved it!! Very helpful, very kind!! Great quality patio furniture!! Very excited about our purchase??
I went to the store in the woodlands. The manager Geoff, was rude and couldn’t careless about the customers. He caused the salesman a sale,I then drove a little further to Humble. The difference was night and day! Curtis, Michelle and the other lady. We’re the best. My advice stay away from the Woodlands! Curtis and his team were the best. Go to Humble! Thanks Curtis and your team. ❤️
Curtis Henderson management is totally awesome. Very flexible great customer service. Our first time to chair king and we returned to purchase more furniture because of his sincere attitude and honesty. Chair king now have 2 new customers for as long as they are in business
Curtis of Chair King Humble is very knowledgeable and helpful. He even helped me figure out how much patio floor space was needed to accommodate the furniture I was interested in. He gave me a great deal and even beat my out-the-door number I was needing to stay within. He helped make the shopping experience a positive one. Cant say enough...I highly recommend!
Curtis at the Humble store was amazing to work with! Went above and beyond to help us get exactly what we wanted and didn’t rush through to just get the sale. He took time for us and made sure everything was how we wanted it. Communication was great in regards to delivery and waiting on ordered items.
We ordered 4 regular chairs, 2 loungers, 2 tables from Chair King Humble TX last year in March. Four months ago, two of the chairs are completely falling apart and I contacted the Humble store for warranty exchange. While I have reached out several times, I have gotten only limited information. But every time, I have had to reach out to them to get answers. Still dont have the new chairs and still dont know when they are coming. Not a great experience at all.
Curtis and Michelle were wonderful during our sales process. We didn’t love two pieces and went back in the same evening and Curtis stayed past closing to make sure I was happy. I’m waiting on a few pieces but so far couldn’t be more pleased- Amy
Excellent serviced mrs handerdon is spectacularPatience and very nice..
I wanted to re-order a small end table I had already purchased early this summer. Spoke to Curtis the manager on the phn and he made it extremely easy and went the extra mile to have my table transferred from one store to the location closest to me. Saved me from driving across town and I did not even realize that could be done. Thanks for the extra effort and excellent service.
Great experience today at Chair King. Curtis was knowledgeable as well as helpful. We love our patio furniture and will enjoy it for years to come. THANKS Curtis for taking such good care of us!!!
The Manager Curtis Henderson at the Humble store was the sweetest sales associate I’ve ever met. That says something because I worked in sales. I wouldn’t waste my time any where else If it came down to getting more furniture down the road. Not only did he treat us with respect, help us with a good price, but he kept his estimate and did NOT back out. We went to a couple other chair kings and regret waisting our time. The Conroe store had a very sweet sales associate but had a rude manager that cost the sales associate 2 sales. Mr. Curtis took his time to measure out the area that was the exact measurement of our front porch and moved the furniture to give us an idea of what it will look like. NOT TO MENTION HE WALKED US OUT AND OPENED OUR DOORS AND CLOSES THEM ONCE WE GOT IN AND SAID HI TO MY SON. Thank you so much Mr.Curtis we are recommending you to our family and friends.
Visited Humble ChairKing today just looking. The manager, Curtis Henderson made us such a deal we ended up with a great patio set. Curtis answered all our questions, was very professional and friendly.
Curtis was amazing! Searched other stores to get all the pieces that we wanted in the right color. Totally recommend!
Curtis and Michelle were so very helpful to us. We came in having no idea what we wanted, and they both really educated us and helped us make an informed decision. We are pleased with our purchase and recommended them to our family for their purchase.
We worked with Curtis H. Store manager for this location and had one of the best experiences possible. This gentleman was a fantastic salesman with just the right amount of sale.
Curtis was very patient and he was able to answer all the questions we had about many of the pieces. He was very knowledgeable in the products. He gets an A+ from us.
Customer service was exceptional! Went above and beyond to make our purchase exactly what we needed! Would definitely recommend and visit store again!
Curtis was outstanding today on our special order !
Great experience! Michelle was very helpful, but not pushy. Delivery team provided excellent service. Loving our table and chairs so far!
I purchased some patio furniture for my new home at the store in Humble Texas.The sales people where great and went out there way to help me after I changed my mind several times.I would recommended them to anyone in market for patio furniture.
Found what we needed for our patio! Great help in the showroom! We’ve bought our patio furniture here for two houses Over the last 14 years! Highly recommend!
Our sales representative, Curtis, was a great resource and customer advocate. His assistance in the store was exceptional but most notably when challenges occurred during the delivery process he was a great problem solver and help with our situation. As for the furniture time will tell how well the teak holds up.
Curtis was super nice! I changed my mind a million times and he kept checking everything for us. Gave us a hell of a deal will be going back!!
Great customer service!
Everyone was very helpful. I’m glad we stopped by and made the purchase.
Very good experience at Chair King. Very knowledgeable staff, listened to what we needed and was very attentive.Great recommendations and never oversold. Just an all around good experience. And their pricing has gotten a lot more competitive, than previous years. Which is a big plus. We will be back with future outdoor needs, for sure!
I was in your fine establishment again today and, like always, received above and beyond service from Coleman! He handled a revised order with super concern for my satisfaction and made the transaction smooth and painless!If all employees were like Coleman, the world would be a fantastic place to do business!In my humble opinion Chair King is extremely blessed to have Coleman represent them!!!Blessings Always,J. Q.*****************Coleman, Paul & Michele, as always provided great service!!
Wonderful experience shopping at the Deerbrook Store today. Curtis Henderson was really helpful and patient despite him being the only person available at the store.
I love this store and all the different selection”s thank you Curtis
Coleman was GREAT! He was kind, patient, and stayed after hours helping us with our selections. You will not be disappointed. Ask for Coleman!
Nice selection, no pressure to buy anything. Store was very clean, and the manager was very nice.
The sales person was very patient.I had lots of questions and wanted to see s lot of furniture options. She hung in there with me.I went back and forth with prices but she remained patient.
Curtis, the new manager, is great! Very helpful and professional.
My sales rep. Curtis should be an example for how to complete a sales process.
We had a great experience at Chair King in Humble. Michelle was was very helpful in finding us exactly what we were looking for.
Michele and Curtis at the Humble location have been very helpful! They know their products. I will be coming back again!
We stop in to look at patio seating. The sales person “Cole” was friendly and professional. We decided on a set since Cole made it a pleasurable experience. We would definitely come back. Ask for Cole!
Purchase went well. Michelle was very informative. I paid for hotshot delivery and the guys put the stuff in the back yard. I un packed it. And set it up. Seems like for the extra fee paid they would have done this. Love the furniture.
Michele Parnell helped me with some new lounge chairs. She is very knowledgeable and gives 5 star service!
Salesperson was very helpful and patient so give highest praise for personal service. The product was of fairly good quality but there were problems with the parts and instructions were ambiguous as the bolts were not long enough to fit all the plates and washers that was instructed to use so had to eliminate one of the spring washers. Will report further if this causes any problems.
The service was great! Paul went out of his way to help us. We have bought several outdoor pieces over the past few years and have been pleased with the product and the service every time.
Great customer service from Curtis.
Went in to look for something they didnt carry. Ended up leaving with some backyard bar stools. They were helpful and friendly, and as i wrap up my pool project Ill probably be back.
This place has a huge assortment outdoor furniture. The prices are a bit steep. With that being said, my wife and I were able to find furniture we agreed with. Thats says something as it normally takes us forever to find furniture we can agree with. So, that scores a 5 star rating in my book. The staff was very friendly and helpful as well. This place is well worth the visit.
What a great place to buy quality patio furniture. Loved their service both Michele and other sales associate were awesome. There warranty and product has no comparison to other retailers. Would not go to anywhere else for my patio furniture.
Michele was super-helpful and friendly, showing us a range of products that would suit our needs and our budget. She was also knowledgeable about the choice of materials.
Donald Mays was extremely helpful, knowledgeable and professional in his presentation of the Chair King Patio furniture. The store was clean and easy to see the different styles of furniture.
Excellent Service and great products!!! I buy all of my outdoor furniture at Chair King.
We just bought a swing and love it. Good service even though they didnt call to let us know our swing had arrived. The inventory is beautiful and the selection is wide, fitting many budgets.
Gave me a great deal on outdoor furniture. Thanks Michelle!!!
Excellent Customer Service and great deals!
Outstanding customer service. The sales person was very polite and professional. Nice selection of outdoor furniture.
Michelle was very knowledgeable and patient. She did a great job explaining all the features and different options.
This is a good place to come to see patio furniture and get ideas. All the stuff seems well made and does not look like it will only last one season, you will not find big lots stuff here. Make sure you shop around also and dont buy right away. Furniture stores people can be very pushy and down right rude but the sales person did not stress us. Offered to point us in the right direction and answered some questions. She came back after a bit but was not pushy, we will certainly visit this place again!
Friendly service and satisfied with my product.