This is the smaller of the two Krogers and is definitely not the best. This location is never clean inside or outside. The selection here isnt great. The produce here is fresh though. Checkout is very slow and they lack employees overall. Would recommended the other Kroger.

They are a great business that cares about their customers. Even asked how I was doing after my surgery they really seem to care the delli (not sure if I spelled that right. Lol) service is great. My family loves this store except for the first of the month people....

It might be the smaller of Huntingtons two Kroger stores, but this is still a nice place to shop for a wide variety of groceries. Its especially convenient for folks living in the west end of Huntington.

Always clean, easy to find items,Employees are always smiling and nice.

The only thing I like about this particular Kroger is that its super close to me, and the majority of the staff are kind and helpful to customers.They rarely have what I am looking for in stock. Ive made daily trips looking for 1 item and end up having to drive out of my way to get what I need when 3 and 4 days later they are still out of said product. They randomly close an hour or 2 early due to being understaffed. They have a lot of loitering going on during the late evenings, we get hit up for change or a cigarette often. Lastly, the chips and ice cream isle often smells of dead rat/animal.Ive been to other surroundings area Krogers and never see these issues and Krogers in general is a GREAT store! Therefore this is most likely a management problem. Ive shopped there for years, and its only been like this a couple years now. Hopefully this will change.

I like everything bout this store at least you know where everything is when you need vegetables or meat

Sale price with digital coupons savings add up. Bonus points for fuel discount helps at the pump.

I love KROGER!

Got most of what I wanted

It was great they never change thanks krogers

Nice selection for a small store

The associates Ive come in to contact with have always been helpful and nice. They seem to work very hard to keep the shelves stocked.

Staff is very friendly and helpful. Has great selection on most items regularly. Have great precautions in place due to COVID-19. Great shopping experience usually.

One of the best places to shop

What I would love to know is why does your company say they will deliver on the website but when I call the store they dont know what the hell Im talking about

Hard to find items. One woman was crowding the scratch off machine so all of us walked away so she could have it all to herself. Helpful if there were carry out rain or shine. What happened to good customer service? I heard RUDE.

I havent been to Kroger in years and I love what I saw. Very nice fresh produce with a wide variety. In fact the whole store has a wide variety of products. I will be shopping here again and soon.

Im sorry to say but I wont be shopping at this location anymore. Almost half of the customers were not wearing masks and a noticable number of employees were not wearing theirs correctly. Noses out, etc. Have shopped here for 30 years.

We drove in from Richmond Virginia to pick up our Christmas dinner from the deli and realized that our order we placed online was gone. The manager and deli employee Kathy quickly took action and replaced our dinner with a series upgrade. They were so friendly and really saved our family dinner! Thank you for going above and beyond to ensure we had food for our family. If I could I would award them both customer service awards :)

Usually its a pretty good experience. This time however, they were completely out of buggies available for customers, which is understandable considering they were busy. The problem was the attitude the female employee was giving to customers who were wanting buggies. There were employees standing around on their cell phones; they were available to remedy the buggy situation. She suggested that if you did not like the situation, you can just go somewhere else and shop. This is no philosophy a business should have towards paying customers. The day was 11/13/18.

Great place to go shopping they will help you with everything i do mean everything

Absolutely horrible place to shop. Nothing is where it should be and every time you go there its in a different location. The Isles are barely wide enough to push one-and-a-half carts through. Although the store employees are friendly and helpful theres hardly anybody available to help you find items that are in locations they shouldnt be to begin with. Too much time is wasted trying to maneuver around people and then when it comes time to check out theres only one Isle open and the line that forms behind it blocks the main aisle for everybody... Its just terrible, terrible, terrible.

Less options than other Kroger locations. Except for one product that this location exclusively sells that I buy. The store is a bit crowded with product and aisles. Its a little dingy feeling, but not enough to not like it. The staff is generally friendly. The cashiers are always nice and helpful.

Parking lot is too small. It was to small to start with, then they started the program where you ordered on line and park in certain spaces and they bring it out to you. Thats great, but 6 less parking spaces.

Lines were short and store was clean. Staff was very helpful. Just wish prices were lower.

The store is always clean, well stocked, the employees are all very friendly and helpful, and most importantly, they are cheapest prices around! If you have a Krogers card, you can download coupons to it from their site up to and they will automatically come off your total and you can also accumulate points that you can redeem for up to a dollar off each gallon of gas.

Definitely a store thats convenient for running inside to get something. Plus they have some of the freshest produce in Huntington proper. But, ultimately, if youre going to be doing serious grocery shopping, youre better off going out to the Kroger in Barboursville.

Great food selection and the wine department is second to none. The cashier was very friendly and quick. Best urban market around!

The store is clean they also have fresh produce and sea food. The overall experience is good I shop there frequently.

A little run down, but the building has some age. However, I dont grocery shop for the architecture!The selection is good, despite how busy the store stays, and the meat Dept is great! Take advantage of the fact they employ real butchers and have your steaks, chops, and such, cut the way you want! If its a heavy marbled, 2 and a quarter inch ribeye you want, its not a problem. Cut for you lick-a-dee split and presented for your approval prior to packaging. Great service and products.

Almost 2.5 waiting on the Click List order yesterday. I realize theres a larger demand but increasing the allotted orders and failure to staff accordingly is poor management.

Its a great place to do your monthly grocery shopping and they have a wide variety of things that a person may need including outdoor furniture!!! So if you ever get the chance swing on by and give them a visit!!!!

Good selection of grocery items. You can use your Kroger reward points from your Kroger card to receive discounts at their gas station. Also, they are Union.

It is convenient for us

Before moving to West Virginia I had never heard of Kroger. Apparently there are some in South Carolina but Ive never seen them and certainly never been in one in SC. I only shop at Publix and Harris teeter there. But after dealing with Kroger for two and a half years here, I can say the only reason they stay open around here is due to lack of competition. I have never had a positive experience in Kroger. The employees are all rude and lazy, and Management doesnt wear masks during this pandemic. Today I was trying to check out in the self check out, I would scan something, put it in my bag and have to wait while the little computer voice told me I must bag the thing, despite everything being in my reusable bag. after eight items werent bagged it wouldnt let me scan anything else and called for an attendant. The lady who was supposed to be helping was over at the costumer service desk chatting with the lady running that. Completely oblivious to my situation, so I unloaded the bag, put them back in the cart and moved to a line with a cashier. there the lady made a big deal about me putting sodas in the carton they put out for the make your own 6 pack beer section. I explained that there was no carton for the sodas and I didnt want to walk around with six loose glass soda bottles. well these are for beer she snapped back. then as I was leaving, the lady who was supposed to be managing the self check out stopped me, sir, you didnt pay for what you rang up over there as if I had stolen something, also revealing that she saw me but didnt care to help before she was done with her conversation. I have been to the Kroger across town as well and have also ran into rude and lazy staff, but it seems like this kroger is the worst. Kroger is obviously a horrible place, Like I said, rude and lazy staff, management without masks, and I forgot to mention their produce is always gross. Ive never seen a groceries store with so much rotting and mold covered fruit and vegetables. I am surprised that the health department hasnt shut them down.

Able to find everything I needed. All special items were available in good quanity.....

Easy to find what I need. Helpful employees. Love the 10 for 10 specials and fuel points

No one could do my refund/exchange because it was after midnight. This store has no parking, the aisles are too small, and there are sketchy usually lurking around day or night

I love Kroger in general, but not one of their better stores. They were in the process of remodeling though, so hopefully it will get better.

My favorite store!! Staff is great! Prices are good. Dont shop anywhere else.

They need to clean their shelves better especially where the hot dogs are their shelves are disgusting the only reason I shop there because I get good deals with the coupons and its closer to me than the other one

Too crowded when coming in front doors. Didnt have selection of different items like one in barboursville. Employees at front desk are not friendly.Prices on most items good. Shop here because I live in lavalette and its closest one to my house.

Fast and curteous customer service desk for bill payment.

I enjoy the digital coupons along with the fuel points savings

More crowded than a lot of other Krogers, but the quality of goods is the same. Has a nice organic/boutique section. Usually not a lot of registers open.

Its a poor place, customer service counter sucks depending on whos working, some are the nicest people but the ones that are not are really rude, the old lady named Jean is the bitterest person I ever met

Store to small,add more shopping carts, fix carts you have, needs to be brighten up with new lights, people shop there because of the convenience of not driving 20 miles to the other Kroger, come on you have the money to fix this store,... glad you are remodeling the restrooms much needed 😀

Good store. Friendly, helpful, employees. Clean store

Vary nice place to shop all lanes are accurately labeled and the employees are vary polite and helpful

Definitely like the worst Kroger you can go to out of the threeEDIT: This Kroger has been pretty heftily renovated. No longer a bad experience.

Kroger shopping has changed and products that I use are no longer carried by the store near me. The rearrange makes no sense to the shopper and makes products more difficult to find. I will begin to shop with Walmart. Their grocery store is easier to shop in and the pkacements of products make sense!

Love The Krogers on 1st St. Very Clean, Friendly & Helpful Staff, & Affordable Merchandise!!

One of the nicest people who u come to the crew is always helping out with the guests and make u feel at home

Very great place to shop and also get great savings on gas!!

No checker and shelves were not stocked. Employees standing outside in front of the door . Not moving just standing. Out of a lot the items

I love krogers, but this location is the dirtiest one ever...

Had a great selection in produce! Bought kumquats and avacodos! Yummy

Love the people here. Very friendly! Prices are reasonable

Since theyve remodeled items are in rediculous places, cereal in Mexican food and Italian food isles, sauces in soap isle ect. I have no idea why they moved everything around like they did, it doesnt make me spend more money because I have to go up and down every single isle, it makes me spend less because I left everything in the buggy and went to Walmart. Also, I went to return a glass milk jug for a refund, apparently you can buy it but no one knows how to do the refund, they just laughed and one woman said I am clocking out, it wouldve taken two seconds to give me my refund. Im never going to this one again.

Great people that was working there is super nice .prices a little high.

It was very very busy, and only two registers were open, it was a mad house ....I hope it gets better...

Kroger is always clean and has great prices. Store hours are good for people who work evening shift.

Poor selection of deli meats, beer and seafood. Good wine cellar

Very good customer service never had a problem finding things

This Kroger store is in the poorest condition of any Ive been in---ever. This store needs to be closed and totally remodeled. It is an eyesore to the Kroger family of supermarkets.

The best store in the area. like family

People friendly. They have a large selection and good prices.

Its an older, run down store but its my favorite. Feels like home away from home.

Seems like we stop there every morning and Catherine and her husband is pleasant

Dont send these annoying alerts to my phone. Just be happy people shop at that crappy Krogers in the west end

Easy to get in and out. They always have what I need.

Nice place but too busy at 4pm

Good selection and prices. Friendly, helpful staff.

One cashier actually told other two in office to complete Western Union transfer. Other two tried to say that they didnt have enough money but the one kept telling them to do it cause there was enough. Thank you for setting them straight.

Great app. Helps alot

Great sells and good food but could be cleaner.

Nice staff, the selection is just more limited than other Krogers Ive been to.

Hard to find parking due to ongoing remodeling/construction. Also, the older woman who works at self-checkout is rude. Just went there yesterday around noon-ish, and she is one unhappy lady! The customer service workers are all rude as well. I just dont understand...

Thank you for time. Today I feel like I was at a completely different store then again when I walked out & looked up I see roger Pharmacy.

Pretty friendly. Fairly fresh

Was crowded but, found everything I needed. Good place to shop!!!

I love this kroger....its always usually stocked with what i needp

Good stuff as long as you get whats on sale and regularly clip the coupons. If you dont do that then you will end up paying a lot of money

Getting better but still has room to improve.

They have a lot of good mark downs.

Love the way KROGERS has rearranged their store!

Love this store the ppl r very kind

Busy but always have what you are looking for.

Shop here alot,always deals going on,self chk out lines makes it quicker, n good costumer service

Always shop there, they have a great selection of meats and seafood.

Well stocked. Clean. Friendly faces.

Very nice store and friendly service

They were quick with the order and the store was clean.

Another Kroger. ..No different than every one except the one in corridor G in Charleston. WV.Here parking lot is a regular mess,carts everywhere, entrance sidewalks a total mess,years since cleaned and escrub, doors need paint,homeless and bums outside asking for money. That is your first impression. Heck, from there on, you wonder what to espect. Inside n is clean,organized, but checkout lines always busy and need more employees. They Can Do Much better.Update July, 19. 2019.For the last week I have been here 3 times.. Again the parking lot is full of carts and carts are everywhere... grounds are dirty.. Entrance door is a mess...Produce section is not keep, roten produce been stock on refrigerated area, can you see the Yellow past due produce been stock...Today one individual working on cash register, have to wait at least 20 minutes, no one helping to bag groceries, seems like Aldi is much better at this... What a shame, but new grocery store and service and attention to the most fundamental, grocery quality is not there... Dont understand how we get here...

This is the shabbiest Kroger in Huntington. It works when you need something and youre in the area but typically Ill go out of my way to go to one of the other two Krogers.

The employees made up lies n called the hpd said i was in the bathroom useing drugs...well this really upsets me ive been clean over 6 months n what i dont understand you say you car concerd but you do not check on me.

They got good food and good pricing

Great products everything is always fresh.

Krogers no longer allows you to combine internet coupons with the paper coupons that are mailed out. What’s the point in downloading there Kroger coupons to your card then

Nice and clean, really good meat at a fair price. Very busy.