Great company if you need that apparel to set you apart from everyone else. Great style and quality products. Everything from head to toe. Staff is friendly and helpful with and questions you may have. Great prices !
Amazing western store and very nice employees! I got a hat from this store and the man in the hat department helped me pick it out and shape it to my figure, helped me pick out a band because I wanted one, and even showed me a simple way to clean the hat! This store is one of the coolest stores I have been to yet!
We went to purchase a Cowboy hat for our 17 year old grandsons senior picture with. The young man who helped us was super nice and very knowledgeable about hats. Then another older lady and younger lady helped him pick out a necklace for his girlfriend. My 15 year old granddaughter was very impressed with the store and wants to go back. We are from Ringgold Ga and my grandchildren are from Flat Rock al
Get friendly staff. Always there to help out if you need anything! I was there for over an hour on the hunt for a special good fitting boot. And they made sure I walked out with exactly what i wanted and made sure they fit great! Highly recommend!
Horrible experience with my online order. After 3 weeks I called and they said the computer made mistakes on everyones order by putting a comma in the wrong place and she fixed my address. I randomly received what I ordered in one package at a time and never received one pair of jeans I ordered. It was school clothes that we didn’t get and they were ordered 2 weeks ahead of time. Don’t purchase anything online if you really need it. Their communication with me on what and why this was happening gets a rating of 0!!!
BEWARE After a month still no product and or refund after 4+ phone calls to customer service. Very disappointed and suggest looking elsewhere for your western apparel needs
Is the best place to buy cowboy boots or cowboy hat. And a amazing service
Great store, very helpful employees. Enjoyed!!
Clerk was helpful, but didnt shadow you. Got off paying less than we thought we would.
Loved everything that we saw there! We dropped by because we had been to Cabellas for work boots for my husband. They had some clothes that I absolutely loved, but I certainly did not need to be buying for myself right now! Awesome atmosphere and absolutely loved the smell of leather that you could smell even with masks on!
One of the best places to go in Huntsville if you like western clothing. Some things are expensive but they have great deals with sales sometimes.
It was nice going to a store where employees want to help you and thank you for your business. Unlike Pants Barn. I used to shop at pants Barn but they cant even thank you for your business so Ill go to cavenders from now on
Pretty good selection of mens jeans. They have some of the harder to find sizes (34 & 36 length, 40+ waist). They also have jeans intended for work, not fashion plus a good selection of fashionable ones. The store attendants were nice and helped me look for the odd size I wear.
Great selection of work bootsDecided to pickup two pairs for my grandsonService outstanding fast and friendly service. Thanked for coming in.
Clean, friendly and great things to shop for!
Very clean and honestly they were very helpful with what I was looking for.
The people are super nice here, great prices!
Great experience, the young lady that helped me was super! Great selection, i will recommend and visit again.
They have 100% cotton jeans!!! No stretch! Thats all you need to know.
Nice place with a lot of choices if I had more money i would shop with them more often!
My husband and I went in to buy him boots but were specifically looking for American made boots. The salesman was knowledgeable about all the products they had in stock. The store was very nicely kept and the prices slightly better than their competitors. I also noticed there were sales going on in their western wear sections. There is a section for Ladies also. The people were very friendly and we ended up with two great pairs of boots.
Easy shopping here. Wide variety of Boots, hats and other western wear. Very large seletion womens wear. Gift certifacates for the store are so easy to get. I like those because then they can get exactly what they want from there. The Staff is so friendly and not pushy like at some western stores I have been in. They ask and then if you are good they walk away and wait. Very knowledgable about the products and where they are located. Love the store.
Best place in town to get a pair of boots. Friendly service and good quality products. Blessings
It should be against the law for states NOT to have a Cavenders!! ❤ me some Cavenders!
Tons of stuff and plenty of help. I just ordered boots they didnt have in store and they were at the house in 3 days.
Great service and great boots!
Great selection on western appeal.
Nice store. Employees could have a little more pride in the job they have. Boots are too pricey. You can go to Roy and Rogers or Preston’s and get same boots for better prices
Tell Ya what clothes are wonderful. Great selection of boots, shoes and belts. You cannot beat the service as well. Prices are as reasonable as anywhere.
The store was clean the people were nice
Always great service. Love every time I go.
A very large selection. The best selection I’ve ever seen at any boot store ALTHOUGH, they tend to carry more of their own brand than any other. They also did not have a large selection of booties (which is kind of expected of any ‘western wear’ store). The staff were busy stocking shelves and making rounds, but they still took time to help customers and point them in the right direction. It was an overall good experience with many products from belts, to hats, to boots.
Nice pair of boots for the price!
Friendly workers and a very clean store. Prices were a little too high for my taste, but I dont have anything to compare them with.
Great selection of boots.
The store is nice and have a large selection but the employees are garbage. They just sit behind the register. I went in for a nice eater shirt and kinda wanted someone to help me and try to sell me on some things but these little girls who won’t leave the front counter. I finally got mad and asked for help and she literally stood on her tip toes and said nah we don’t have anything in the color your looking for. You ready to check out. I could have dropped the one shirt I had and left. Poor customer service and it’s not the first time so I will be taking my business back to Preston’s Western Wear.
Awesome customer service!! Another pleasureable visit this evening. Always a pleasure to deal with Trey, always takes his time to make sure your taken care of and your needs are met and greets you with friendliness and professionalism. Keep up the great job! I will not buy from any other place, look forward to purchasing more from this store and dealing with Trey and the other folks there!
Love this place. Nice boots and nice people. I got a wallet here and boots. And going back to get another pair of boots soon.
Nice items but way too pricey...if you like to pay too much for clothes then go ahead and shop there
Fantastic service, and great prices.
Looked like a decent place but didnt see many USA made products.
So my son goes in there to get a pair of work boots. Tells me of the great deal he got. Customer service gave proper fitting (good), but the recommended boots were marked at $150. The salesperson said she would sell them for $120 to earn future business. Sounds great right? Found the same model boot on the manufacturers website for the suggested retail of $115. OK, so $120 is OK for personal, immediate service over web site delivery, but the original price of $150 was marked up severely, then reduced to give the illusion of a good deal. Buyer beware.
Large selection of boots. I guess theres an adequate selection of other Western wear. Not my style, so I cant really relate. But theres a delicious leather smell throughout the building and the staff seemed friendly.
+actually had size 15 shoes
Lady in the yellow shirt was acting childish when we asked about a coupon and proceeded to be rude and with attitude. Left the new pair of boots, shirt and other items on the counter and left. Wont purchase from unprofessional people like this...
The best Western store Ive been in! Everyone was so sweet and the prices were reasonable (cute clothes too!). Ill definitely be back!
Great clothes and boots with help eager to serve you.
A bit pricey, but what western store isnt. You can actually move around in here without knocking stuff off the rack like some western stores Ive been in.
What an amazing place, staff were wonderful and so helpful to find my size of boot. We will definitely be back when when next visit from the UK.
I bought the most comfortable pair of boots there! They have a large selection of western clothes and boots.
Love this store. Unique style and great employees
Little pricey but happy its available because theres not a lot of Western stores available. My husband loves it.
I absolutely love the store,I definitely want to go back... whats not to like? Nice stuff, nice staff, reasonable prices.
This place has always been great.
Keith and Renee are great people, thanks for fixing my Stetson Keith
Great place need more red wing boots
I’m from Texas where western clothing stores are places you find friendly eager employees willing to help you find what you’re looking for. I walked into the Huntsville cavenders and was very disappointed. I walked around 15-20 mins without one employee walking up and asking if I needed help finding anything, instead the one employee was with a friend of hers talking away. When other employees came on the floor they joined the conversation. No customer service whatsoever. I was lookin to purchase a new hat and walked around the area which is next to the checkout desk and even then no help was offered. Sad.
Good place 2 buy boots and clothes
Great place for authentic western apparel. Staff is super friendly and always willing to help.
Cool place. Tons of Western wear!
Great place for boots and western apparel and it always has that great new leather smell
So Im new into Western wear despite being a southern man. I am giving praise to a good man who took care of me and knew his craft. Thats Wes at this Cavenders. Was out the other night wearing my old faithful cowboy hat that had so much curve and dents it looked like I took hail damage. (I was overseas in some heat with it so wasnt just neglect) Wes walked up and just started talking to me and offered to help me get the hat back to its former glory. True gentleman that didnt have to but did go out of his way to improve me. So if you wear Western attire around northern Bama, definitely keep these guys in mind.
Online there are tons of plus size clothing but in this store there was literally 1 small rack. Very disappointing. Cute boots and jewelry though
Great selection of Western clothes and boots and also work clothes and boots. Service is excellent.
Store is clean and well organized. The staff is friendly but I wish they would have let me shop instead of hovering around me.
Cavenders has the best selection of blue jeans Ive found anywhere around here.
Ive been to Cavenders two times, my first time and my last time. Looking for Coveralls so am pointed to the Coverall department. Nothing in order, have to look at each pair in the entire inventory to determine they dont have my size. No help, no answered questions, no assistance while the boys and girls in cowboy hats are hanging out at the registers. If youre going to treat people as if they are at Walmart, then they might as well be at Walmart.
Massive selection, staff is eager to assist you in finding your perfect boots.
Love this place. Great boots and clothing
Love this place 7-23-17 today is buy one get one on their miss me jeans plus their already on clearance, the customer service was great
Very friendly, knowledgeable and helpful staff! Great selection and very reasonable prices! I will be back!
Great for cowboy boots and typical red neck/rodeo attire but if youre looking for work boots our anything operational Id go elsewhere.
I traveled an hour and a half to specifically do business with this company. The atmosphere was very welcoming and the staff was very friendly. I browsed for 25 or so minutes and I couldnt find my size. I had 3 different people try and help me and we still came up with no luck (I have an odd size). Kashia (Assistant Manager) and an older gentleman went above and beyond in assisting me. They did not have what I needed but I left with what I needed ordered, a jazzy Ariat shirt and $10 bucks left on a gift card. These 2 individuals tied up at least 30 minutes to help me and they gained a Cavenders customer for life. EXCELLENT CUSTOMER SERVICE!
Really didnt know they were in Huntsville and when we drove by it looked like a restaurant but nice place
Friendly service, good selection.
Good choice of mens work were and boots. Poor choice in womens were and womens boots size and width. All the womens boots were all mediums no wide widths
Helpful staff and great selection!
Went in looking for mens work boots, was greeted at the door and was told if we need anything please let them know. Store was clean, prices fair, good variety of mens work boots, poor selection of size and width, and poor customer service. We were looking for a 10 1/2 EE, waterproof, steel or composite toe work boot. Was asked by an older gentleman if we needed help. We explained what we were needing, he told us we need to go to another part of the store for steel or composite toe. Once we were in the location of the steel toed work boots we were left to our own looking for what we needed. It was some time before he came to check on us again. Once we were asked if help was needed we expressed that we did indeed need some help. We asked about a certain boot and if he knew if they had the size we were looking to find. We expected actual help at this time. Instead we were told it would be best to look at the boots by size and showed us how to match up the numbers on the side of the box to the numbers on the display boots (which we had already been doing both by this time), he then left us to be once again not really helping or answering our question. After being in the steel toe section for around 45 minutes scanning every box, reading tag after tag only being checked on occasionally, though we expressed each time that we were in need of help we decided to give up. Around this time the gentleman came by to check again. I told him I could sell him a pair of boots by this time since I was so familiar with their inventory. He did not find this amusing, turned and walked away but mumbled I wish yall would hurry it up. We have shopped at Cavenders in Texas a few times and enjoyed our experience, so we are aware this is not the staff expectation of all Cavenders. As we exited the store only 1 of the 4 or 5 staff members standing up front chatting said anything to us which was about going outside in the rain. We are saddened that this Cavenders lacks on customer service and have no plans to be back.
Love this store
Got some nice boots, friendly staff.
Very good products,helpful staff.
Great selection of jeans and boots!
Great western clothing store.
I dont think this place will last. Prices are crazy high and no good selection of anything.
Great selection of western wear
Very helpful employees. Huge selection of everything
Good selection and prices
Great selection as well as helpful, knowledgeable, and friendly staff.
Nice store good quality things
Awesome just awesome!
Mispriced items (overcharged me) and unhelpful customer service combined with the selling of defective items (boot damaged first time I laced it)
Huge Variety and the prices arent bad
Nice store lot of boots & shoes
Very accommodating
Nice selection of jeans and boots!