I went to Off the Rack Boutique at 5 months pregnant. I was shopping for a dress where the event was two months away which meant I still had another 2 months of baby bump growing before the event. I told them that I wanted a certain style of the dress. After not finding much that would work on my growing baby bump the ladies brought out a dress that was not what I had in mind at all. I tried it on anyways and it was the perfect dress! I would not have tried it on if it wasn’t for their expert suggestion. They truly know their stuff! The ladies who work there are simply amazing!
It was our first visit to the Boutique and wasnt sure what to expect. We were instantly welcomed by Rachel who asked what brought us in. She then directed & assisted us in locating suitable dresses for my sons wedding. She gave positive & honest feedback and helped us find the perfect dress for the occasion. Not only was Rachel professional but her keen eye and her warm touch & positive spirit made our shopping experience wonderful. We are already planning for our next shopping trip. Rachel is Awesome!!!
Oh my goodness.. above and beyond is the way I would describe our experience with Shannon! A must go place
Rachel and the family that owns the shop are phenomenal! I highly recommend their merchandise and from very high quality folks! :) They are very honest Christian folks that serve all the community very well and offer some awesome stuff!
Fantastic place to shop! My friend and I were both looking for a dress for a wedding and had spent hours looking at several stores, her in North Carolina and me here in Huntsville. Neither of us could find any thing suitable. I found Off the rack consignment on line, best find!! They have a great selection, lots of sizes, good prices and are so helpful helping you pick out a selection to try on. Totally recommend the this shop.!!!!
Best customer service I have ever received. The prices are perfectly reasonable for the higher quality and more fashionable clothes. The owner is the sweetest person! I will definitely be back.
I found my dress for prom here. The staff was nice and very helpful.
I have purchased so many beautiful dresses from here for most of my high school dances. From personally seeing the store the past couple of years, I can safely say that there is something for everyone. If you leave without a dress or two I would be really surprised. Both Rachels are amazing!
Off the Rack is a first class consignment experience. The owner Rachel is great to do business with.
Great customer service! A wide variety of sizes small through 3x! Gorgeous shoes, comfortable casual clothing, semi-formals and formals for all occasions! I cant wait to shop again!
Great service! Great selection!
Surprisingly nice products of high quality at very modest prices. Not like other consignment shops in this area. They stock a range and selection from elegant to casual at affordable prices. The staff is most helpful and friendly.
I have bought several formals from this boutique. Today they were a lifesaver with helping me find stylish, affordable, and up to date outfits for me to wear into the upcoming colder weather for work. They are extremely helpful, friendly & there to assist in anyway possible. I will continue to support this local business & look forward to shopping there again soon.
I needed a dress for an upcoming wedding and this place saved the day!The selection was great with a mix of reasonably priced items and high end dresses, some still with tags attached.The ladies were so amazing and helped me start to finish even with my pickiness 😁 I found the perfect one and highly recommend them!
Gorgeous dresses at such reasonable prices! Homecoming, prom, and even some wedding! Its definitely my first stop for formal and semi-formal wear, and their casual clothes are so cute! I recommend it to all of my friends.
Very helpful, and took time for us even as busy as they were, as if we were the only ones there! Awesome experience. Will be back
Got the dresses I went there for. Great selection. I did end up feeling a bit rushed to finish up with the dressing room so someone else could use it..... Which I get, however.... I rushed up my decision, made the purchase and while still sitting in the parking lot the teenagers I had hurried up for were walking back out to their vehicles with no purchase made.......wouldnt stop me from shopping again!
If your looking to get rid of some clothes that are gently used, this is a place to take them to make some extra $$. I didnt like the fact you have to check to see if your items sold & the owner gets rude when you call to check too much, even though she set the system up that way🙄
Best consignment boutique I have ever been to. My wife left with several items and I enjoyed the guy area seating and planned TV area so that my wife could shop without me at her side. We look forward to returning soon.
Great value! Wonderful service! Nice stuff!
I love shopping with Rachel! It’s like having a personal shopper dress me every time I go! Prices and selection of both formal wear and everyday clothes is amazing!
Great dresses at great prices! Very friendly, helpful staff.
Rachel is amazing. She helps you find exactly what you want. She is great with sizing and helping you find what works for your body type. Her clothes are in amazing condition and it is a beautiful little boutique.
Don’t lie on the phone and say you don’t do consignment when it’s right on your website. Also, try not to sound so rude when answering the phone like it takes every ounce of you to be kind.
Rachel is the kindest and always helps me find the perfect dress for my events! The store is filled with beautiful peices of all sizes, shapes, and colors. The prices are great, as well as the in-house tailoring. Look here for your next dress! You wont regret it!
Love the selection - something for everyone, and specialized customer attention. Im a consignment lover and this is my best experience in Huntsville so far. Ive been missing my Birmingham and Auburn spots. Great job!
Great selection, great prices! Ladies were so nice and helpful!
I love this store and i love how personal the owner is! she is super attentive to each and every customer, and her/his needs! definitely pop into Off the Rack next time you are looking for very high quality yet very affordable clothing in the huntsville area.... oh - she sells online, too!
Great location, great selection and really helpful staff! We will shop there again
I had a wonderful experience great customer service and affordable prices. Love this place!!!!
Gorgeous gowns shoes purses jewelry special tops pants Jeans skirts dresses excellent prices everything in beautiful condition very classy place.
I needed a dress for a special occasion and Off The Rack had so many to choose from. The prices were so reasonable I so enjoy shopping here.
Rachel who owns this is awesome. Great dresses and awesome prices...
Fabulous customer service! Lots of dresses!
This was the worst place I have been to go look for dresses, the lady who helped us was rude and was really bossy.