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Across the Pond
7004 Memorial Pkwy NW, Huntsville, AL 35810, United States
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Across the Pond
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Pa
Review №1

I needed a soil blend for a raised garden and, after investigating prices and labor involved, chose Across The Pond for a bulk delivery. My 8 x 16 foot garden required 27 cubic feet or 2.8 cubic yards of soil mix and having the delivery truck dump it directly into the garden made my job much easier. My finished garden is shown in the photo below.The staff was very helpful and courteous. I highly recommend them for any garden or landscaping needs.

Ma
Review №2

Thank You for all the help on our rock fountain, it turned out great.

El
Review №3

Very helpful staff. Great selection of all kinds of yard stuff

Pa
Review №4

I came in for some Alabama pea gravel and I was impressed. The place was crowded but I only had to wait for 2 minutes to check out because there were 2 ladies working checkout. I paid for my gravel and by the time I walked to the truck the guy running the Cat was already there with my gravel in the bucket waiting on me. I was in and out in 10 minutes. I will be back next week for another scoop. It is nice decorative gravel for a good price. It sure looks better than pine straw and I wont have to replace it every 6 months.

Ga
Review №5

Ordered 5 tons of rock, used their formula for estimating quantity, always have a good experience on my many visits there.

Da
Review №6

Awesome place to go look around to help u with ideas on your yard project r on anything about ponds r about the fish they carry

J
Review №7

Bought screened leveling mix and screened top soil for new lawn. Staff seems pretty awesome. What I got was pretty quality stuff. However it was full of rock, concrete, and glass. Just beware before you put this on your lawn. I am still finding glass in this soil. That creates an unsafe situation for pets and kids.Edit: Owner went out of their way to contact me and talk to me. Offered me a more than generous gift card. You guys are awesome, service and soil is is top notch.

J
Review №8

Great selection with good prices. Highly recommended. They have the best selection in town from seeds to soil to statues to large rocks.

C
Review №9

Great place and vast selection of koi. My kids loved petting all the koi. and the staff were very knowledgeable and friendly. I will return. thank you

Je
Review №10

My company does alot of business here. Good people and even better products.

H
Review №11

Very nice selection of beautiful items and staff is polite and helpful. We always enjoy our shopping experiences here.

La
Review №12

The employees are always friendly and always help when we are there.

Li
Review №13

Really love this placeGreat source for rocks for painting even santorini stones and the employees treat everyone with equal kindness whether spending a few dollars or a few thousand!

Ad
Review №14

Cant thank these guys enough for help with our koi fish. We have mature koi and had a pond issue which caused us to lose 6 fish. Expert advise they gave us saved the remaining 12 fish. Large pond (15,000 gallon) so they even guided us to who would have enough chemical we needed on short notice.

Do
Review №15

I purchased #1 red rock and when I got home to shovel it out 1/4 of it was what they called rock dust.I call it dirt!This isn’t what I paid for!Very disappointed in this load of red rock.I called and they said that is how they received it.

Su
Review №16

Always come out with something beautiful from this place!! Friendly knowledgeable staff.

H2
Review №17

Finally after going to this place for 10 years Im writing a review. They are exceptionally helpful. Whether it is 100 degrees or below freezing, they are always willing to help me find something in the yard. Their inventory is best in the area, they are friendly, and they know a great deal about their products.

Al
Review №18

I love this place!

Da
Review №19

They have beautiful fish and water features. Everything you could imagine to make your backyard or any outdoor ares beautiful

jo
Review №20

Great for businesses they have almost anything you can need for landscaping and hard scapes. They can be a lil pricey but they do have a large selection of everything. I highly recommend

Bl
Review №21

Super friendly staff, and a plethora of product to look at and put your hands on. They took their time and answered a slew of questions we had for them. Their price point was great. Highly recommend using them for your landscaping/hardscaping needs.

I
Review №22

Great place and helpful ppl. I love fish pond with all the turtles. This place will give you a lot of inspiration.

Gr
Review №23

They had everything we needed.

Ve
Review №24

Was able to look around and helped right away

To
Review №25

I walked in and started looking around. Beautiful store with lots of grills and accessories. 20 minutes browsing and not 1 employee asked to help me. I was the only customer in the store. Left and will not be back.

De
Review №26

Wonderful place to visit and shop. We enjoyed walking around picking out things we would like for the upcoming holidays.

Da
Review №27

Anyone using Across the Pond should beware of extra setup charges. I purchased three river rocks for a total of $240.00, I asked about delivery and set up and was told $95.00, little more than i wanted to pay for this but it was for my Wifes 65th birthday. The rocks were delivered and my wife told the driver where she would like these rocks placed and the driver stated that he dont do that and that there is an extra charge of $60.00 charge. This was not told to me and with my wife and I being 65 & me at 66 years old there is no way we can do that. So beware anyone using Across the Pond they will give you the delivery price but dont tell you about the set up charge. I did call another place where I could purchase some river rocks they did state that they would deliver for $50.00 and since my setup is in my front yard they would charge only $20.00 for that.

Jo
Review №28

I know its still early in the season but seemed like the outdoor displays need lots of TLC

Al
Review №29

CustomersAs much as I like this place and how much material they have and all of its Glory this place is so time-consuming if you want to buy anyting get ready to spend all day hereSee photo1 man 10 customers

Cr
Review №30

Very friendly and knowledgeable staff, and have had some good experiences there, but I had a less than satisfactory experience with the owners. I will NOT do business with again.Edit in response to ATP comment: No, my situation was not resolved after speaking to the owner - owner did not provide proper discounts. Owner provided our contractor with less of a discount than usually offered even though the contractor is a very loyal and high quality patron. ATP should take better care of their contractors.

Je
Review №31

Was able to see the grill I bought put together and compare with other grills made my choice easy, help was friendly and was very helpful

Ja
Review №32

They have everything you need to beautify the outdoor space of your home

Ka
Review №33

Awesome for kids to experience!!!

Je
Review №34

Very helpful,nice people. Beautiful store.

Je
Review №35

They have an incredible inventory of hardscape materials. They are also very helpful in finding what you need.

EV
Review №36

Excellent Customer Service! Respecting people & their $ does lots for a business 🤗Keepem coming back!

Za
Review №37

The owner is a bit rude, everything is overpriced but nice selection.As per the owners response. I have previously worked at a previous location years ago. However, google ask for a review and i feel my review is fair and just. The selection is very unique however quite overpriced. Thats evident if you have ever visited the property. Also by your response its quite evident you are rude and a bit bitter to say the least. I didnt go into detail how most pottery and some concrete products come from countries that promote sweat shops and forced child labor. Nor did I explain the ludicrous profit margin that is made off such items. Im still baffled as to what discipline you mention considering I left ATP due to low wages, giving a very generous two week notice when I did leave.

Ja
Review №38

They have everything you will need to make your outdoor space great! Rock, stone, statuary, ponds, grills, you name it, they have it. Friendly and helpful service, great staff.

Ug
Review №39

The general manager - No - was incredible. Took the time to provide adequate explanations. I would definitely recommend!

Jo
Review №40

Huge selection and very nice staff.

Ka
Review №41

Love Across the Pond! They sell all kinds of outdoor stuff there and I am completely obsessed with the Koi! Everyone is always helpful and friendly! I dont know all of their names but yesterday while I was in there Aaron was especially helpful. I am on a knee scooter and he came out to my car to help me with my scooter, held both of the doors for me and was patient while we picked out the fish we wanted. I do not know the cashiers name but she was great as well! Thank you ATP for always making us feel welcome!

Ki
Review №42

It was great.

Sh
Review №43

Couldnt find what I was looking for which was okay. But we were ignored the whole time we were there. Will not be back!!!! There were no other customers in the store!

as
Review №44

Bought a beautiful planter. The kind guys in the back carried it to my car for me.

Fr
Review №45

We found the perfect water feature for our pool.

Lo
Review №46

They have great products, but the owners attitude is horrible. Several years ago I witnessed them disciplining a young worker in front of everyone which did not sit well with myself. Also, I visited the store today and the same man sitting behind the desk ignored me and another customer while he was making a personal phone call about his upcoming trip to Memphis. Finally a lady came to check me out. He never even said, she will be right with you or anything. He needs a better attitude.

Mi
Review №47

Hank is the best!! Helpful, knowledgeable, resourceful and his customer service skills would be hard to match.Across the Pond has everything you need and if they dont they will point you in the right direction:)

ly
Review №48

Great place for all your pond items

Fe
Review №49

Very nice. Always pleasant. Sonya Payne is the sweetest. Took great care of us

Al
Review №50

We recently visited Across the Pond to source all of the materials needed to complete a DIY paver stone patio project. They have dozens of examples on display that you can walk on to really get a feel for how the final project will look. Everyone we interacted with was extremely helpful and friendly! Hank was especially knowledgeable and calculated the precise quantities of each material needed to finish our project. Across the Pond also delivered everything directly to our house quickly and for a great price. We highly recommend Across the Pond!

Cu
Review №51

Great prices. Delivery was on time. David from delivery was very friendly and professional

Jo
Review №52

This place is great. The array of outside decorative options is wonderful, plus if youre looking for rock or stone of any kind, they have it. They will building anything you want on your patio, from rock benches to rock or stone fireplaces....

St
Review №53

Employees are awesome and its great fun to feed the join and turtles. However we came for pond/fountain tops and unfortunately they dont even sell them. The only few they have are $600+ which is a little ridiculous. For all the pond, landscaping, and fountain equipment they have, they lack some of the simple things.

Jo
Review №54

This is the best landscaping store in the Huntsville area. The staff is so friendly. Its actually fun going here. My whole family loves it.

Aa
Review №55

Great experience! Katherine, an employee, helped me figure out my algea problem in my small pond. She was very knowledgeable, courteous, and patient. Great employee! Thank you Katherine.

Pa
Review №56

Super friendly and knowledgeable people, with all you would need for landscaping.

Ji
Review №57

Place has awesome outdoor stuff. I love the fish ponds and will sometimes stop just to see the giant koi.

Be
Review №58

Across the pond has the best employees. They’re very friendly and always helpful to anyone that needs help with anything. I love shopping there♥️

Ch
Review №59

I get so many ideas for my yard and they have everything you need for fish pounds

Ta
Review №60

Very helpful!

D
Review №61

Very nice place to visit. One can find so much here for the yard. Very helpful staff clean and organized.

Ni
Review №62

They have ALOT of grills and smokers to choose from. They have alot of outdoor furniture,yard ornaments,waterfalls,rock, and the list goes on. This place is just so fun to go and browse!

Sh
Review №63

Very sweet garden/ patio store a must see

Ja
Review №64

I give Across The Pond and their employees 5 stars!! Ive always wanted a koi pond so I bought some books online and started digging my own.. I have absolutely NO experience with koi ponds but figured Id give it a shot. ATP and their employees have been so helpful in every aspect and go out of their way for their customers. Their expertise is incredible and they have taught me a lot! Thank you!

Ru
Review №65

Beautiful place. They have everything you could ever need for a pond. Friendly staff answered all of our questions. Check them out.

Ch
Review №66

Beautiful place! They are very helpful, and they a huge selection of stone and pavers. They also have an excellent selection of koi and many other things for the backyard. The staff is very helpful, and they will help at every step of the installation process.

Ve
Review №67

Across the Pond is my #1 vendor! If my customers ever want to meet and pick out a product I only come here. They by far have the best selection available in Huntsville/Madison and one of the most organized. Hank, has been one of the main reason that across the pond gets all my business. He has the answers, he is quick to find an answer he doesnt know, and he is a super nice guy on top of that which makes it nice when my customers ask him questions. If your looking for QUALITY, GOOD CUST. SERVICE, HUGE SELECTION, even custom made planter boxes and on time deliveries this is the place. I honestly couldnt ask for a better company to do business with.

Pa
Review №68

Awesome! Love across the pond. I always find beautiful things for my garden. It makes my house a home!

ca
Review №69

I was in heaven, just wish I had put aside more time to see everything, I could spend an entire day there! Prices are fantastic, the selection is amazing! 😄😄😄😄😄😄

Ju
Review №70

Very nice store with unique items.

Ka
Review №71

Lots of items to choose from. Some are reasonably priced. Low on inventory, when I was their.

Gl
Review №72

Amazing place to visit! Even if you dont buy anything here, just stop by and spend an hour or so looking around. They could charge admission.

De
Review №73

Very nice but rather expensive. Very friendly staff. Lots of unique stuff. $4,000 for a Koi fish.

Ch
Review №74

Awsome place. Friendly staff. What a great place for back yard ideas.

Ja
Review №75

Great selection of materials for patios and some wonderful examples of patterns using the blocks they have in stock.

Ka
Review №76

Excellent selection &sizes of diverse planters, fountains, and retainer wall/exterior flooring/pavers. AND so much more!

Da
Review №77

Fun place to go to and look for things needed. But way to pricey

Ju
Review №78

This Garden Center is unique and offers a very pleasant experience in shopping for gardening needs!

Ke
Review №79

Fantastic selection of outdoor landscaping supplies. Looking for stone, brick, pavers, etc this is certainly a place that can help you choose. Have project ideas as well.

Ro
Review №80

Great selection of outdoor products. Very helpful staff.

Ly
Review №81

Beautiful store a wide variety of garden items. Friendly people and a very comfortable environment

Ro
Review №82

Great selection they have just about everything for outdoors.

ly
Review №83

They have everything you need for not only ponds but for everything outdoor at your house. The kids loved watching the fish.

Ro
Review №84

Supper store, the best and most knowledgeable staff in the outdoor business. Great quality selections.

Su
Review №85

I buy all my koi fish from them.the lady that always helps me is so knowledgable and helpful.i have nothing but good things to say about this place.its awesome.they have most definitely been very good to me .and problem that has come up they have always taken care of it.very good business to deal with.

cu
Review №86

Its a must see they have a lot of lovely things in the shop.

Vi
Review №87

Everything you need for the outdoors, great retail entertainment.

Pi
Review №88

Great place to shop for all your outdoor needs.

Da
Review №89

Kathleen is always so helpful. She goes out of her way to help with our needs. She makes shopping here a pleasure.

La
Review №90

Love the waterfalls and decorations

Ra
Review №91

Awesome place w/ knowledgable staff and a great line of merchandise!!

El
Review №92

Great customer service wonderfully friendly and take great care of any customer that comes into the bussiness

Jo
Review №93

This is an amazing place. Theres so much under one roof! Highly recommended.

Le
Review №94

The most beautiful fish and koi! And really helpful people.

Re
Review №95

Fun garden shopping. Nice selection of pottery and garden statuary.

Ja
Review №96

Great selection of Rocks to paint!! When your hobby is Rock painting 😋

Re
Review №97

An amazing variety of all things garden beautifully displayed with a very helpful staff.

Ge
Review №98

Across The Pond has a huge selection of home & garden supplies and decorations. The koi ponds are a treat to visit. The neighboring Bennets nursery is also a pleasure to walk through and they have free bottled sodas, water and coffee to enjoy while you stroll through the grounds.

Gr
Review №99

Love the store. Lots of gifts for presents, and the staff is very helpful and friendly.

Be
Review №100

Nice people and had GREAT STUFF!!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:7004 Memorial Pkwy NW, Huntsville, AL 35810, United States
  • Site:http://acrossthepond.biz/
  • Phone:+1 256-852-7335
Categories
  • Landscaping supply store
  • Grill store
  • Pottery store
  • Pond supply store
  • Outdoor furniture store
  • Sand & gravel supplier
  • Paving materials supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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